Customer reviews of Petit-Fernand

The labels have arrived, in good condition.

The label concept is great, even if the ones for the supplies are a bit too big. Great gourd too, but the cap is so hard to open that it comes off completely when you open it. Unfortunately, a 4-year-old can't reclip it on his own, so it quickly gets lost or stays unhooked, which spoils its usefulness.

I do very well with the adhesive labels, although they do occasionally come off with washing even at low temperatures. I would have liked to order other items as well, such as the water bottle or the personalized bag, but for anything other than labels there is a flat fee for shipping that makes people give up on the order. Too bad indeed!

The delivery time to was different to when they actually arrived.

I love the product. I have been using it for a couple of courses for my little girl...but by mistake, I understand, I got a whole page with a different name. I have lost that page so I can use it with my daughter. Otherwise fine, as always.

Initial order got lost in the post. After 12 working days I contacted customer services to confirm that i had not received my order. They kindly offered the option of refund, or resend at their cost. I accepted resend, and received the new order within 5 working days. Really appreciated the customer service and easy resolution. The products were as described and appear to be good quality!

I never received my order. I was given a full refund very quickly though.

Very good. This is the 2nd year I've ordered them. The labels hold well, some end up in the washing machine, but on the whole it works, and it's super practical!

Super labels

The labels are very pretty and arrive quickly. The ones for clothes and shoes are very practical and hold up well over time. This time, unfortunately, some of them are difficult to remove (poor pre-cutting). Some item labels are also too big.

Disappointed with this year's order the labels are no longer as beautiful and even slightly blurred! :( too bad I liked it better before

Order Number 3001138826 Untraceable order, I did not receive anything at home, although the website indicates that the package was delivered. Good thing I only paid 3 - UPDATE Order received!

Impeccable service and product! I recommend them. I only rated it 4/5 because the 3 orders I've placed on the site have always given me the same experience: I have no order tracking. The item arrives but I don't know when in advance.

It's easy to place an order, but the site is less convenient when you have a referral! For my part, I didn't manage to take advantage of this gift.

Second time I've ordered, I'm very satisfied with the quality of the product, the delivery, their attentiveness and the speed of their response. Very good team, thanks again.

The labels were very pretty but they mixed up the labels of the 2 children, which was very annoying given that they were back-to-school gifts.

Have always been satisfied so far, so have often reordered shoe labels. Placed a new order on 18.08.23. The confirmation email stated the usual processing time of 48 hours. The labels should have been sent by then. To date (24.08.23) no shipping confirmation received. The customer account states that the delivery should take place between 26.08.23 and 04.09.23. If the delivery arrives at the beginning of the specified period - ok, there can always be delays, but 04.09.23 is very late and incomprehensible. If you write an email to customer service, all you get back is a standardized reply with a reference to the 48-hour processing time and the subsequent shipping time by the postal service. Money has already been paid. Not really satisfactory.

Unfortunately, my order was a bit of a dud

I have completed my first order in chronoposte supposedly in 24h 48h except that I received in 3 or 4 days so avoid this shipment is abuse really otherwise it's fine.

The self-adhesive labels arrived quickly and were beautifully presented. My boys really like them.

Very simple, easy to create and quick to send.

Order received halfway. This is the third time I've placed an order. This is the 1st time this has happened. I'm waiting for the balance of my order.

I value positively because my first shipment did not arrive and immediately they sent me another one without any cost and everything arrived correctly, thank you very much.

Good value for money. I had a problem with the reception of the order and they solved it quickly. I would buy them again.

Hello, I ordered my usual labels for my son and two extra toiletry bags. As usual, the labels are very good and the products are of good quality. I would recommend

I like the quality very much. There are cheaper ones in terms of price. Delivery takes about 2-3 weeks as it comes by letter from abroad.

I've just received my stickers and I'm very happy with the result. I haven't used them yet, so I don't really have an opinion on how to use them, but I will for back-to-school. Ordered and delivered on time, nothing to say. So far, I'm happy with the way my order turned out.

Very good quality nothing to say but the. Format is very large compared to my order last year. I have to recommend a smaller size?

Delivery of the order when a complaint was filed because it did not arrive.

I thought these were great value for money. Lovely choice of designs and colours. Not given 5 stars, as yet to really test how well they stay on clothes etc after washing. Havent use them in ernest yet as little one is still at nursey.

I'm very happy with my self-adhesive labels. I've been ordering them for several years and I've never been disappointed.

Although it didn't arrive around, the customer was very helpful and sent a new one right away. I do buy from this shop every year and highly recommend them.

Fast shipping. The labels were exactly as shown on the website.

I found it unacceptable that this year my order was mixed up. I ordered two maternal packs and separate labels for my 9 year old, so there were three first names and instead of receiving 3 notebooks with their own labels, I received 4 and everything was mixed up inside. I had to unstrap everything to check the accuracy of my order and to dispatch to each their labels. I thought the service was a shame. The quality of the labels has always been top-notch, which is why I order them every year.

Thank you for your speed and especially for the different choices you bring. Keep up the good work! Kind regards

Second order, the labels are so pretty with cute little patterns, I just didn't recommend the thermal labels that didn't hold on the clothes last year. This year I'm trying out the stickers, so we'll see what happens?

Oui très bonne les enfants son près pour la rentre merci

Good product except that after several washes it comes unstuck.

I ordered two gourds and loved them. I would recommend them. However I am very disappointed with the labels, too small and poorly explained for the order I will not repurchase. For these I'm not happy at all.

Nice label