Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 788 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 3 and 4 stars

Reset filters
S
Sylvana K.
Rating: 4 out of 5
The adhesives are great. They hold extremely well and look cute. What I didn't like so much this time. I ordered for two different children and both were in the same booklet. This makes it difficult to give as a gift.
Translated reviews
Response from Petit-Fernand
Hello, thank you for your order and your comment. In fact, the labels are sent in a single booklet for environmental reasons. However, you can still indicate in your order that you would like to make a gift, and in this case we can exceptionally prepare two separate booklets, or you also have the option of making two different orders. However, we are very pleased that you like our labels. Have a nice day. ?? Elise, EsIstMeins
J
Johanna
Rating: 4 out of 5
I often order from the site because there is a wide choice both in the ranges offered (self-adhesive labels, thermo., objects, water bottles...) and in styles (colors, sizes, shapes, designs...) The prices are interesting knowing that there are often promotional codes on interesting dates (back to school, Christmas, Easter...) Delivery is more or less rapid The quality is excellent
Translated reviews
S
Sophie
Rating: 4 out of 5
Delivery on time, cheaper than other sites. The last labels I ordered were a darker color than they actually were, but they do the job!
Translated reviews
N
N. H.
Rating: 4 out of 5
Very nice name stickers
Translated reviews
Response from Petit-Fernand
Thank you for this review. ? We wish you a nice day. Elise, ItIsMine
E
Emilie A
Rating: 4 out of 5
Satisfied with purchase. Delivery time a little long. Can be inconvenient for people who have not anticipated their order sufficiently.
Translated reviews
C
Cinzia
Rating: 4 out of 5
Satisfied with the product received (custom labels) Only observation, is that it is not very clear that if you do not credit the site, you can not track the shipment. Otherwise very good experience
Translated reviews
M
May H.
Rating: 3 out of 5
Quality products saving me time. Fast delivery. Point for improvement: it would have been nice to receive the booklets of labels sorted by child, especially when you have several children and the labels are all mixed up, it's really not practical. Thank you for taking my opinion into account for next year's order?
Translated reviews
Response from Petit-Fernand
Hello and thank you for your comment! Don't hesitate to contact us directly at [email protected], so that your notebooks can be sorted by name! We'll be happy to help. Have a nice day? Luce C-MonEtiquette
C
Christelle Ros
Rating: 4 out of 5
Very good product but very long delivery
Translated reviews
G
Gwladys Rousseau
Rating: 3 out of 5
an error in the first name on part of the booklet (sibling inversion)
Translated reviews
Response from Petit-Fernand
Hello, we're very sorry about this production anomaly. I've just tried to contact you in order to send you back your good labels! Have a nice day? Luce C-MonEtiquette
B
Billy C.
Rating: 3 out of 5
Took longer than expected for delivery. Needed to send a few e-mails as I was beginning to panic. This item was for my holiday, unfortunately it didn't come in time.
Response from Petit-Fernand
Following our phone conversation, you mentioned that you was reviewing the cushions. We do manufacture the labels and we hope you enjoy our products!
C
Cardi
Rating: 3 out of 5
Too bad the notebooks are no longer separated for each first name and last order my notebook was damaged.
Translated reviews
Response from Petit-Fernand
Hello! Don't hesitate to contact us directly at [email protected], so that your notebooks can be separated for each first name! We'll be happy to help. Have a nice day? Luce C-MonEtiquette
L
Laure
Rating: 4 out of 5
Practical, well-made.
Translated reviews
"
"Claire " "B"
Rating: 4 out of 5
Nice gourd, shame it can't be put in the dishwasher. In addition, the item labels are too small for pencils and felt-tip pens.
Translated reviews
A
Alessandra
Rating: 4 out of 5
Great product , convenient and easy to use . Shipping a little slow but I have been buying for a couple of years and I am always satisfied .
Translated reviews
D
Dp
Rating: 4 out of 5
Expensive but great. Disappointed with the cap of the gourd I did not think it had to be turned (sport cap) so my daughter has a lot of trouble using it and can not. If I'd seen that, I wouldn't have ordered it, but it's not mentioned in the description. Too bad because it's not cheap.
Translated reviews
M
Marlène
Rating: 4 out of 5
We took express delivery to get the labels on time. The delivery was a day late and we have not been able to use the labels yet. The after-sales service took care of the delivery charge and offered to take back our labels if we wished.
Translated reviews
Response from Petit-Fernand
Hello. We are sorry that the delivery was delayed. I have just contacted you by email and by phone to reimburse you for the delivery costs. We remain available to help you. Luce C-MonEtiquette
C
Carole
Rating: 4 out of 5
Top label .
Translated reviews
L
Lydie Frehner
Rating: 4 out of 5
Very easy to use the site .labels or product very nice .surprised in the right way but was looking for hyper fine labels to put on crayons.not found but happy with my iron-on labels for clothes and also to stick on objects ,plastic, bottle, school .I recommend the site .received quickly.
Translated reviews
F
Frau S.
Rating: 4 out of 5
I think it's a shame that I can't order a certain quantity of small, narrow stickers. Therefore one star deduction. The quality is great and the designs are also great
Translated reviews
Response from Petit-Fernand
Hello Sarina, Our mini labels can also be purchased individually. Simply select the Mini format in the Shape category when designing your labels. If you have a question, please feel free to contact us via our contact form. We would be happy to help you. Have a nice day, Elise, EsIstMeins
A
Anne
Rating: 4 out of 5
All in all, very good, but the cursive script is practically illegible on small label sizes. I took two different fonts for my children and I can clearly see the difference. It's a real shame that this typeface isn't simply on a larger size to ensure smooth legibility of the name...
Translated reviews
S
Soizic
Rating: 4 out of 5
We've been working with c-MonEtiquette for a few years now, and we're delighted.
Translated reviews
A
Ana
Rating: 4 out of 5
This is the second time I have bought labels. They are of high quality. They last the whole school year, both for objects and clothing.
Translated reviews
Response from Petit-Fernand
Good morning Anne, Thank you very much for your confidence ! Good morning, Camille Petit-Fernand
L
Lambrix Stéphanie
Rating: 4 out of 5
Everything went really well except for the reception, which took a bit long, and the font chosen, which should have been more appropriate. (It's too small) The name isn't easy for a child to read on it, whereas on the prototype it was fine.
Translated reviews
M
Maheva Chiffet
Rating: 4 out of 5
The labels are beautiful and practical. What's more, they're quick to apply to garments. They're also machine-washable.
Translated reviews
S
Sophia
Rating: 3 out of 5
I think it's a shame that the personalization is just a sticker. I was expecting something else.
Translated reviews
Response from Petit-Fernand
Hello Sophia, Thank you for your order and your review. We are sorry that the personalization did not meet your expectations. I have taken note of your comment and will pass it on to the relevant department. Have a nice day, Elise, EsIstMeins
D
Diana F.
Rating: 3 out of 5
I wasn't aware that I would have to pay taxes for the product when entering Switzerland.
Response from Petit-Fernand
Hello Diana, I am sorry you had to pay taxes on your order. We have contacted you by email regarding this issue. Kind regard, Jessica, Petit-Fernand
D
Deligne Anais
Rating: 3 out of 5
Product quality and choice are perfect. However, delivery took an extremely long time (2 weeks).
Translated reviews
Response from Petit-Fernand
Hello Anais, We're delighted that you like our products. We are, however, sorry to hear that your order took a while to arrive. This is obviously not how we want our customers' experience to be. Please do not hesitate to contact us if you have any questions or need any assistance. Have a nice day, Léa C-Monetiquette
J
Julia Z.
Rating: 4 out of 5
Great adhesive labels I ordered various samples to get an idea of the quality of the products first. I found it very appealing that you can also order smaller quantities. In my opinion, the products are worth the money. Unfortunately, the shipping didn't work out so well. Sent in a normal letter, the adhesive labels were unfortunately not delivered by the post office in a dry state. The envelope was completely wet. Fortunately, the labels could still be used, only the last page with the additional labels (gift from the store) was unusable. P.s. I thought the gift was really cute!
Translated reviews
Response from Petit-Fernand
Dear Julia, Thank you very much for the review and for sharing your experience! We are glad you like our labels and a brochure! We are sorry for the postal services, unfortunately we can't influence that. We will contact you by email to offer you a small gift. LG, Ana from It's mine
S
Stephanie Ferreira
Rating: 3 out of 5
I think school supply labels are too big
Translated reviews
Response from Petit-Fernand
Hello and thank you for your comment. I will contact you directly in the morning to find out more about your opinion and pass it on to our development department! Have a nice day? Luce C-MonEtiquette
T
Thomas S.
Rating: 4 out of 5
Our signage package contained small signs with someone else's name. Otherwise everything was ok.
Translated reviews
Response from Petit-Fernand
Hello Thomas, we are sorry to hear that you have received labels with a different name in your order. We have contacted you to suggest a solution. Have a nice day. Elise, EsIstMeins
I
Invité
Rating: 3 out of 5
I'm a little disappointed by the rendering, which doesn't match the original simulation (there's a nice font difference between the first and second lines on the final product). It's a shame, because the labels are really pretty otherwise.
Translated reviews
Response from Petit-Fernand
Hello. We're sorry that our labels don't match what you ordered. I will contact you in the morning to discuss the solutions I can offer you. We're here to help. Have a nice day? Luce C-MonEtiquette
C
Chrissi S.
Rating: 4 out of 5
Good quality, fast delivery, fair price
Translated reviews
Response from Petit-Fernand
Thank you very much for your kind review :) We wish you a nice day. Elise, EsIstMeins
A
Amandine
Rating: 4 out of 5
Very pretty and aesthetic, but there's no difference between textile and object labels, so I hope it holds on clothes.
Translated reviews
Response from Petit-Fernand
Hello! Only the type of glue changes on the self-adhesive clothing and object labels. Both fit on their dedicated backing! Have a nice day? Luce C-MonEtiquette
J
J.k.
Rating: 4 out of 5
Fast delivery, simple product design. More flexible offer sets could be possible for us. Purchasing, ordering is easy, personalized printing takes a few days, but comparatively fast.
Translated reviews
Response from Petit-Fernand
Hello Julia, thank you for your order and your review. I have just contacted you to find out which more flexible offer sets you would like to find at EsIstMeins. This could help us to suggest even more products. We wish the little ones a good start to the new school year. ?? Have a nice day, Elise, EsIstMeins
H
Haloua
Rating: 4 out of 5
Items as described
Translated reviews
Response from Petit-Fernand
Hello, following our telephone conversation, your defective labels will be reproduced within 48 hours and delivered as soon as possible! Thank you for your understanding. Have a nice day? Luce C-MonEtiquette
I
Invité
Rating: 4 out of 5
Self-adhesive clothing labels are great! Some of the thermo-adhesive ones, on the other hand, didn't hold up in the first wash...but maybe we hadn't applied them correctly!
Translated reviews
M
Mi Alexandra
Rating: 3 out of 5
The labels don't stick very well, which is a shame... The same goes for clothes... Either I'm in bad luck because I'm told it's not normal at customer service...
Translated reviews
Response from Petit-Fernand
Hello. We are sorry that you are not completely satisfied with our products. It is emotionally abnormal for our labels to come off. I will contact you directly in the morning to discuss the problem with you. Have a nice day? Luce C-MonEtiquette
M
Meunier
Rating: 4 out of 5
The labels sometimes peel off after several washes, but this is only occasional, and it's ultra-quick to put on clothes.
Translated reviews
L
Lilo
Rating: 4 out of 5
Very good team response to a manufacturing defect
Translated reviews
F
Fanny I.
Rating: 4 out of 5
Very intuitive site and fast shipping. Quality labels. A little disappointed with the labels ordered with a floral background (small purple flowers). In fact, once the label is peeled off its sheet, the flowers are barely visible (floral print is largely present on the self-adhesive sheet, whereas we would have preferred to see it on the label itself).
Translated reviews