Customer reviews of Petit-Fernand

I

Invité

Rating: 4 out of 5

Published on 22/07/2023 à 08h20

Nice rendering, fast delivery. Haven't installed them yet for back-to-school.

Translated reviews

I

Invité

Rating: 4 out of 5

Published on 21/07/2023 à 18h35

Unfortunately, the adhesive labels have been coming off more frequently recently when washing in the washing machine.

Translated reviews

Response from Petit-Fernand Published on 01/08/2023

Hello Stefanie, thank you very much for your order and your review. We are very sorry that the labels are peeling off. We have contacted you so that we can suggest a solution. Have a nice day, Elise, EsIstMeins

S

Svenja B.

Rating: 4 out of 5

Published on 21/07/2023 à 13h53

As last time, the stickers are great. I would find it better to be able to put the sizes together more individually. Gladly again. There was a better selection here for secondary school.

Translated reviews

Response from Petit-Fernand Published on 01/08/2023

Thank you for your order and your review. Have a nice day, Elise, EsIstMeins

I

Invité

Rating: 4 out of 5

Published on 21/07/2023 à 13h23

Shipping expensive

Translated reviews

Response from Petit-Fernand Published on 01/08/2023

Hello Charlotte, thank you for placing your order with us. I have checked on our system and have seen that you have selected delivery as standard letter | 0,00. We have contacted you to have more information about this. Have a nice day, Elise, EsIstMeins

I

Invité

Rating: 4 out of 5

Published on 21/07/2023 à 12h54

Meets my expectations

Translated reviews

M

Modjinou

Rating: 4 out of 5

Published on 21/07/2023 à 11h37

A fast delivery and a product in conformity with the order

Translated reviews

T

Tania Amat Serna

Rating: 4 out of 5

Published on 21/07/2023 à 10h49

All correct, they fit very well

Translated reviews

Response from Petit-Fernand Published on 26/07/2023

Hi Tania, We are delighted that you like them :) Camille Petit-Fernand

N

Nad

Rating: 4 out of 5

Published on 20/07/2023 à 19h51

Very good quality Varied motifs perfect for children. Check to see if the object labels are not too big for the pencils.

Translated reviews

L

Leani

Rating: 4 out of 5

Published on 20/07/2023 à 12h57

Love the personalisation Good price. Delivery took a bit longer than expected, but nothing crazy.

M

Marie Pottier

Rating: 4 out of 5

Published on 20/07/2023 à 11h37

Very satisfied with my order. Nice and fast I recommend

Translated reviews

I

Invité

Rating: 3 out of 5

Published on 20/07/2023 à 11h32

The labels are great. My first delivery was probably lost at the post office. Instead of checking this directly when I asked, I was told to use the link to track my shipment. However, I had already stated in my inquiry that the link was not working. Not ideal customer service. I had to write 5 emails before they took care of my problem and looked into it.

Translated reviews

Response from Petit-Fernand Published on 21/07/2023

We are very sorry for the first shipment that the order was lost by the post office. Unfortunately, the post office has a problem on their side, which is why the tracking link did not work. We cannot influence our partner and we have then sent the labels at our expense. We would like to be contacted for more information about this. We wish you a nice day. LG, Elise

R

Romane Gohaud

Rating: 4 out of 5

Published on 20/07/2023 à 11h02

Good quality labels! Top design! Good experience, I'd do it again!

Translated reviews

S

Séverine Turpin

Rating: 4 out of 5

Published on 20/07/2023 à 10h47

Perfect results, I'm delighted

Translated reviews

C

Cindy

Rating: 4 out of 5

Published on 20/07/2023 à 10h25

Fast and accurate delivery

Translated reviews

I

Invité

Rating: 4 out of 5

Published on 20/07/2023 à 08h59

The first order I took for my 2 children. This year my son has grown up and no longer wants them, but I ordered them for my daughter. The only thing to say is that the label doesn't stick completely to the felt-tip pens or pencils, but it's still good all year round. (The edges don't stick, the middle does).

Translated reviews

Response from Petit-Fernand Published on 26/07/2023

Thank you for your feedback. It's true that 1-line labels are not suitable for pens and pencils. On the other hand, the "mini" size labels are made for them! Don't hesitate to contact us directly by e-mail at [email protected] to make sure you get the right labels! Have a nice day? Luce C-MonEtiquette

C

Client

Rating: 4 out of 5

Published on 20/07/2023 à 08h49

I've been ordering my back-to-school labels for 4 years now and I'm always satisfied!

Translated reviews

J

Jessica Bolnet

Rating: 4 out of 5

Published on 20/07/2023 à 07h25

Nice label, fast delivery. Not tried yet

Translated reviews

E

elisabeth payen

Rating: 4 out of 5

Published on 19/07/2023 à 18h30

SPEED OF DELIVERY

Translated reviews

A

Anne Duhautpas

Rating: 3 out of 5

Published on 19/07/2023 à 15h56

I like the labels, but the children's bottles don't have very good stoppers. The original caps were broken, so I recommended two new ones a year ago. Unfortunately, the caps didn't close. I asked for new ones, they confirmed it, but both caps were lost in shipping apparently... Now, a year later, I've recommended the same stoppers again, as we like gourds, but I'm afraid they won't last long. It's a shame...

Translated reviews

Response from Petit-Fernand Published on 20/07/2023

Hello Anne, We are sorry that you are not entirely satisfied with our products. Please don't hesitate to contact our customer service department ([email protected]) so that we can find a solution for you, including our screw caps! We'll be happy to help. Have a nice day? Luce C-MonEtiquette

I

Invité

Rating: 4 out of 5

Published on 19/07/2023 à 13h44

Very good, only better quality before?

Translated reviews

A

Amandine Granier

Rating: 4 out of 5

Published on 19/07/2023 à 13h39

Order as expected.

Translated reviews

I

Invité

Rating: 4 out of 5

Published on 19/07/2023 à 13h27

Product as always in order. Too bad that only limited colors are selectable for the font

Translated reviews

Response from Petit-Fernand Published on 01/08/2023

Hello Andreas, thank you for your order and your review. We have contacted you to have details about it and to pass on your comments to our teams. We wish you a good day. Elise, EsIstMeins

V

Valentina B.

Rating: 4 out of 5

Published on 19/07/2023 à 12h15

Beautiful graphics. Very timely delivery

Translated reviews

Response from Petit-Fernand Published on 26/07/2023

Good morning Valentina, we are glad you are satisfied with our products.??? We hope to see you back on our site soon!? Alessio, Petit-Fernand

I

Invité

Rating: 4 out of 5

Published on 19/07/2023 à 10h40

Well, I order very often.

Translated reviews

G

Guyliane RAHIR

Rating: 3 out of 5

Published on 19/07/2023 à 10h00

Label very good, but I ordered 2 packs for 2 different kids and the 2 packs are mixed up. Sometimes in one and sometimes in the other. When we put the same color labels for 2 boys. Guaranteed waste of time! I'm going to unhook everything and redo it, but hey...

Translated reviews

Response from Petit-Fernand Published on 19/07/2023

Following our telephone call, I would like to thank you once again for this feedback and we have passed it on so that this does not happen again! Thank you for your understanding. Have a nice day? The C-MonEtiquette team

T

Tess

Rating: 4 out of 5

Published on 19/07/2023 à 08h55

Positive points: easy customization and fast shipping Negative points: payment method. I have vouchers from my company. These vouchers are considered as promotional vouchers and therefore cannot be combined. This forces me to make 3 separate purchases with 3 shipping charges instead of one.

Translated reviews

S

Stephanie Cheron

Rating: 4 out of 5

Published on 19/07/2023 à 08h40

Fast, efficient delivery

Translated reviews

L

Laetitia Le gal

Rating: 4 out of 5

Published on 19/07/2023 à 07h16

Order received quickly! Meets my expectations!

Translated reviews

R

Rosa Maria Luis Hernández

Rating: 4 out of 5

Published on 18/07/2023 à 20h28

The labels are beautiful

Translated reviews

Response from Petit-Fernand Published on 26/07/2023

Hello Rosa, Thank you very much ? Camille Petit-Fernand

A

Anne-Cécile

Rating: 3 out of 5

Published on 18/07/2023 à 13h38

Fast and careful delivery, quality labels. No forgotten order this time... But I'm still disappointed that I never received a return or refund for my previous order, even though they forgot to place it. Unprofessional customer service.

Translated reviews

Response from Petit-Fernand Published on 19/07/2023

Hello Anne-Cécile, we'll be contacting you by phone this morning to find out more about your order, as we can't find any order history. Good day, Sandra C-MonEtiquette

N

Nadia El Morabet

Rating: 4 out of 5

Published on 18/07/2023 à 11h06

Very easy to order and use, but the delivery time is a bit long.

Translated reviews

T

Toader Andreea

Rating: 4 out of 5

Published on 18/07/2023 à 09h32

Great site discovered thanks to an ad on Instagram. Happy with the 2 bags I ordered for my baby.

Translated reviews

M

Maike

Rating: 4 out of 5

Published on 18/07/2023 à 08h02

So far I have always been very satisfied with the labels. They last through every wash and are easy to use. This time I was pleased that a new format is now also available.

Translated reviews

Response from Petit-Fernand Published on 01/08/2023

Thank you very much for your review. That's great that you like our labels. Have a nice day, Elise, EsIstMeins

M

Marlene

Rating: 4 out of 5

Published on 18/07/2023 à 07h24

Many possible combinations (color, font, background, logo) to create your child's unique label. Quick and easy to create Fast delivery I recommend

Translated reviews

A

Aurélie Dekairelle

Rating: 4 out of 5

Published on 17/07/2023 à 19h18

Perfect order, confirms what I ordered and very cute. Hopefully the labels will last. Just the time between order and delivery a bit long.

Translated reviews

K

Kunde

Rating: 4 out of 5

Published on 17/07/2023 à 16h50

They look great visually. Great for larger items. But to be honest, they are too wide for pens. But what I think is great is that my wishes were subsequently changed

Translated reviews

Response from Petit-Fernand Published on 18/07/2023

Thank you for your order. Actually, we also suggest mini labels for pens, which you can find in the item labels section.

E

Emma N.

Rating: 3 out of 5

Published on 17/07/2023 à 14h54

I have ordered labels before and been happy with the quality, however, my most recent order the labels were not as clearly printed, the white font had bleeding/ smudging from the blue background. When I contacted customer service they stated it was not obvious from my photo (perhaps images are compressed when uploaded because I can clearly see it) and it was because the font was different from my previous order. I would expect the same level of print clarity from all font choices. I was not offered a reprint or refund but a discount off further purchases. With the risk of the same thing happening again I will buy from elsewhere in future.

Response from Petit-Fernand Published on 18/07/2023

Hello Emma, thank you for taking the time to write this review. We are sorry you feel that way about our company. After examining the photo you sent us, it appeared the colour and writing were exactly the same as what you ordered online. In this case, you were not offered a reprint of your order as they would have been printed exactly the same way as the first batch. We are committed to providing satisfactory customer service, and this is why we offered you a personal discount so you could try out a new design that would satisfy you best. Kind regards, Jessica, Petit-Fernand

R

R B.

Rating: 4 out of 5

Published on 17/07/2023 à 13h27

They seem good quality but I haven't tested yet to see how long they stay on. I would just say the envelope needs to be brighter or bigger as my husband thought it was junk mail and nearly threw it away

Response from Petit-Fernand Published on 18/07/2023

Hello! Thank you for your positive review! I'll make sure to forward your suggestion to our management team ?? Jessica, Petit-Fernand

M

Marine Boisnard

Rating: 3 out of 5

Published on 17/07/2023 à 10h33

I ordered 2 kindergarten packs with different names; for 3 different families and you mixed up the 2 names in the notebooks; I can't tell you how disappointed the 2 little girls were when they opened ...

Translated reviews

Response from Petit-Fernand Published on 17/07/2023

Hello Marine, We are very sorry for this error. We have sent you an email to help you. Have a nice day, Camille C-MonEtiquette

A

Alexandra Hory

Rating: 4 out of 5

Published on 17/07/2023 à 08h49

Nothing wrong with the labels though, shame the promo codes only arrive after you've placed your order!!!!

Translated reviews