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S
Rating: 4 out of 5
I love your products but I ordered two different sizes of fabric bag and I received the same two, which is a shame.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 908 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 3 and 4 stars
Reset filtersC
Rating: 3 out of 5
Great product (self-adhesive labels for clothes) but supposedly fast delivery ( 42-48h with an extra charge of 10 euros) and unfortunately this was not the case. First time we've been disappointed by the service!
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Response from Petit-Fernand
Hello Caroline, I have just sent you an email concerning the delivery. Our apologies for this delivery anomaly by the chronopost service. Have a nice day, Sandra C-MonEtiquette
É
Rating: 4 out of 5
Quality product, but the printing on the bottle leaves something to be desired.
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I
Rating: 4 out of 5
Super-fast delivery, and the labels are great! For the packs, we should be allowed to choose several types of superheroes or others.
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F
Rating: 4 out of 5
Very good quality, delivery takes a while to the UK, I bought it for my son's camping 1 week before and it didn't arrive in time. overall is very good. I recommend and will buy again
Response from Petit-Fernand
Hi Fabrine, We are very sorry to hear you didn't get your order on time for your son's camping trip! Delivery to the UK takes between 3 to 10 days so i it's always better to plan a little bit in advance ?? Thank you for your positive review and for being our customer ?? Jessica, Petit-Fernand
A
Rating: 4 out of 5
I received what I ordered and it meets my expectations.
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Response from Petit-Fernand
Hello Anne, We are delighted ! Camille Petit-Fernand
D
Rating: 4 out of 5
Great product, good quality, fast delivery. But the price is getting higher and higher
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N
Rating: 3 out of 5
Efficient delivery of compliant products
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Response from Petit-Fernand
Thank you for your feedback :) Beautiful day, Sandra C-MonEtiquette
M
Rating: 4 out of 5
The latest labels we've received are top-notch? pretty and easy to attach to children's clothes!
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I
Rating: 4 out of 5
Unfortunately, the wrong order arrived, but it was processed immediately and the correct order arrived quickly.
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Response from Petit-Fernand
Thank you for your order and your review. We are always here to help you. Have a nice day, Elise, EsIstMeins
D
Rating: 4 out of 5
I thought my order was lost but it arrived later than expected. Customer service was top notch and offered me various solutions. Responsive, professional and pleasant! Thank you very much and see you next time ; )
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I
Rating: 4 out of 5
Very good, I really like the product, but they take a long time to ship.
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Response from Petit-Fernand
Hello, Thank you for your message :) We're sorry it took you so long to receive it. Camille Petit-Fernand
K
Rating: 4 out of 5
Easy and accessible site... sufficient choice
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C
Rating: 4 out of 5
the site is full of choices for every taste. placing the order is easy and fast, delivery always on time
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Response from Petit-Fernand
Good morning Claudia, we thank you for your review.? We hope to see you again soon!!! Alessio, Petit-Fernand
S
Rating: 4 out of 5
Super nice stickers fast delivery
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Response from Petit-Fernand
Thank you very much for your kind review. Have a nice day. Elise, ItIsMine
S
Rating: 3 out of 5
disappointed, I tried another brand last year which is much better, more pleasant and above all cheaper with better quality, I won't be coming back to you.
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Response from Petit-Fernand
Hi Sophie, we're sorry our products didn't meet your expectations. Have a nice day, Camille C-MonEtiquette
T
Rating: 4 out of 5
Everything is fine, unfortunately shipping takes a bit long.
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Response from Petit-Fernand
Hello Thomas, thank you very much for your order and your review. We are sorry that the delivery time took quite a long time. Have a nice day. Elise, EsIstMeins
A
Rating: 4 out of 5
I love the concept of stickers on clothes. Now choosing a pattern around the edges doesn't do much good as half of it is cut off and I find that a bit of a shame.
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C
Rating: 3 out of 5
Took a long time for then to be delivered They were also alot smaller than I was expecting overall was a bit disappointed Clear labels but not what I was after
Response from Petit-Fernand
Hello Catherine, we are very sorry to hear your order took some time to get to you and that you were subsequently disappointed with your labels. We have contacted you via email regarding this matter. Kind regards, Jessica, Petit-Fernand
J
Rating: 4 out of 5
Fast delivery, good quality.
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Response from Petit-Fernand
Hello, thank you very much for this great review. Have a nice day. Elise, EsIstMeins
F
Rating: 4 out of 5
I had already ordered as I was pleased and recommended other products.
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Response from Petit-Fernand
Hello Frederic, thank you for your confidence! Good day, Camille C-MonEtiquette
I
Rating: 4 out of 5
Easy-to-use labels
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F
Rating: 4 out of 5
The labels are very pretty L shipment takes a little while
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I
Rating: 4 out of 5
Very satisfied with the product. Thank you quality, speed
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A
Rating: 3 out of 5
It's useful to be able to buy a bottle stopper on its own. Unacceptable to have a compulsory minimum order. It encourages people to buy without needing to (for my part, I was 1 euro short of the minimum). The bottles are beautiful, that's for sure. On the other hand, at the slightest impact, the enamel splinters, which is normal, but it's a shame for items intended for children not to have a more suitable coating. Fast delivery.
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Response from Petit-Fernand
Hello Angélique, thank you for your message which helps us to improve our services. Have a nice day, Camille C-MonEtiquette
A
Rating: 4 out of 5
Clothing and object labels. Great patterned background for the minis, as no icon is possible! It's a real eye-catcher!
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T
Rating: 3 out of 5
The water bottles and lunch boxes are very pretty, but I'm disappointed that the drawings and the name are stickers. My daughter already has a friend who has started taking them off. Otherwise, fast delivery, well packaged.
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Response from Petit-Fernand
Hi Wendy, we're sorry our product didn't meet your expectations. Please come back to us if the sticker on your daughter's lunchbox comes off. Good day, Camille C-MonEtiquette
H
Rating: 4 out of 5
Good quality and fast delivery at a good price. Ordering was very easy. Thank you very much.
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Response from Petit-Fernand
We are delighted that our articles have met your expectations! Have a nice day. Elise, ItIsMine
A
Rating: 4 out of 5
Fast delivery, perfect packaging and satisfactory products. The gourd is already broken. The stopper is not suitable for children and breaks at the first drop. A pity because the design and personalization are very good.
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C
Rating: 4 out of 5
Hello, overall I am satisfied with my order. I was a little disappointed, however, because the pattern and writing I chose didn't really bring out my son's first and last names (vague blue and white patterns with white writing). It looked better on the screen. I'll be more vigilant on this point in the future. Nevertheless, on a positive note, I'd say it was a good experience, delivery was fast and the designs are pretty.
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N
Rating: 4 out of 5
Very intuitive! Would just benefit from more "pre-teen" designs to satisfy our fast-growing children...
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G
Rating: 4 out of 5
This time very satisfied with the delivery time! I had chosen tracked delivery so as not to have to deal with the problems of my last order.
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I
Rating: 4 out of 5
I'm a big fan of these labels, but my last order had a small flaw: the labels in the last lines on each page of the notebook weren't completely pre-cut. This made it difficult to remove them. Usually no problem!
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V
Rating: 4 out of 5
I have already used your labels both adhesive and thermo adhesive labels . They are very cute my baby likes them and they have a good hold.
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I
Rating: 4 out of 5
1/ distribution via the post office with daily mail 2/ responsiveness and rapid response to questions by e-mail
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M
Rating: 4 out of 5
I bought labels quite late and in 3 days I had them delivered.
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S
Rating: 4 out of 5
Very fast shipping! The label seems to be of good quality. Not yet fused, to see if it holds up to washing.
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V
Rating: 4 out of 5
Super quality Wide choice of icons
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C
Rating: 4 out of 5
As usual fast delivery and very nice labels
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V
Rating: 4 out of 5
I ordered clothing labels and object labels, and I'm very satisfied.
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