The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Unfortunately, it doesn't hold in some garments and comes off again. The label is very nice.
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Response from Petit-Fernand
Dear Mrs. Hofmann. We are sorry to hear that your labels are peeling off - of course this should not happen! Can you please send us more details by e-mail so that we can find a solution for you. LG, Ana
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CP
Rating: 3 out of 5
Shipping definitely needs improvement
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Response from Petit-Fernand
Good morning, we are sorry to hear about this delay from the postal services. We hope you are satisfied with our products and remain available at [email protected] Good day Alessio, Petit-Fernand
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FOUTRIER10
Rating: 4 out of 5
Delighted with my purchase. Fast shipping, good value, easy to use. I would just like a little more choice in the colors of the drawings.
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Invité
Rating: 4 out of 5
Beautiful and colorful stickers. Delivery time a little long
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Gema Sutil Ortiz
Rating: 4 out of 5
I feel confident buying from a reputable company.
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Response from Petit-Fernand
Thank you very much ! Camille Petit-Fernand
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Invité
Rating: 4 out of 5
Top item and shipped quickly but the DPD delivery company is really unprofessional, leaving a notice by SMS when they have not even passed, late delivery, politeness absent and on top of that it's borderline if they do not send us the package in the face. You don't have to change anything except your delivery service.
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Manja H.
Rating: 3 out of 5
Shipping took a long time and my request for 2 individual booklets was not honored. So I have to give away the booklet with my torn out pages. The stickers have also been of better quality in the past
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Response from Petit-Fernand
Dear Manja, Thank you for choosing us! We are sorry to hear that the delivery took a long time. We would like to find our more details to know if the post exceeded the litim we offer and offer you a new shipment with the separate brochure at our expense. LG, Ana
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Rachel
Rating: 4 out of 5
I ordered a personalized gourd for my little nephew which arrived with the stickers badly stuck on, full of defects. I made a complaint and they sent me back an identical gourd this time without defects and very quickly.
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Zoe
Rating: 3 out of 5
Stickers great. Usually ask and receive the two different names in separate wallets but was told this time that my order was too small. Disappointing.
Response from Petit-Fernand
Dear Zoe. Thank you for your comment. We really value your opinion and your loyalty! I understand that the labels might look nicer if they are all in separate booklets, however unnecessary paper packaging for 20 labels can have a bit impact on the environment. We wish to be more eco responsable on our side :) We will send you the booklet paper if this is so important for you !
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Laura
Rating: 4 out of 5
Satisfied The site is well designed, the choice is large, the color combinations are good.
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Christine H.
Rating: 4 out of 5
Customer service is very nice. My order did not arrive. It was sent again.
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Response from Petit-Fernand
Thank you for your review. We are always here to help you! Have a nice day. Elise, ItIsMine
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Indra H.
Rating: 3 out of 5
I ordered for 2 children. The stickers came together in a book. As they are each school enrolment gifts, I now have to separate the stickers out of the book for each child. With two different names, the stickers should come separately
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Response from Petit-Fernand
Dear Indra! We can understand your disappointment very well. The reason we have changed the packaging is that we want to be more environmentally friendly and reduce paper waste as the booklets will eventually end up in the bin. Please let us know if you would like to receive the booklet separately so that you can split the booklet you already have and create two separate booklets. LG, Ana
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emanuela
Rating: 4 out of 5
Great service and beautiful labels
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michel
Rating: 3 out of 5
I don't understand why you're sending me 3 brochures with the right name and one with another name - it's a waste!
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Response from Petit-Fernand
Hello Carole, we apologize for this oversight on our part. We have contacted you by email. Have a nice day, Camille C-MonEtiquette
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Maryline M.R.
Rating: 4 out of 5
Lots of choice, easy ordering and fast delivery!??
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Invité
Rating: 4 out of 5
It took a long time to arrive
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ESTHER SANTIAGO BAIDES
Rating: 4 out of 5
I love the labels,they do not peel off ,this is the second time I have ordered and will continue to do so.
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Francesco
Rating: 3 out of 5
only problem, having chosen shipping by post office without tracking, the goods arrived more than ten days beyond the specified deadline
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Response from Petit-Fernand
Good morning Francis, we are sorry to hear about this delay from the postal services. If you have any doubts or questions please do not hesitate to contact us at [email protected] Good day Alessio, Petit-Fernand
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Alex
Rating: 4 out of 5
Great selection and attractive prices. Super fast delivery. Highly recommend.
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Cristina
Rating: 3 out of 5
Very practical and beautiful, although the last two orders have arrived one with the labels badly centered, and the last a few days ago with more than half with the name somewhat blurred, it is not cheap so I think there should be a process of quality control higher than there is currently.
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Response from Petit-Fernand
Good morning Cristina, I am sorry to hear that you have received some blurred name tags. We have just contacted you by email to help you. Have a nice day, Camille Petit-Fernand
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Sara
Rating: 4 out of 5
Received on the correct date
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Eve
Rating: 4 out of 5
The price is right and the labels are impeccable. The only drawback is the payment method (paypal or bank transfer only), which complicates the order and adds a little delay to its processing; all the more so as the information only appears at the last moment - when everything has already been done.
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Invité
Rating: 4 out of 5
Too much delay in shipping from the time I received the mail until they actually arrived.
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Anne
Rating: 4 out of 5
Easy ordering and fast response. Quality service
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Clarissa H.
Rating: 4 out of 5
Great items, that last well.
Response from Petit-Fernand
Hello Clarissa, thank you for your comment ?? Jessica - Petit-Fernand
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Sabine
Rating: 4 out of 5
Bought a stainless steel gourd personalized with the child's name. Quality of the bottle Quite good and pretty, but I can't say the same for the plastic cap... my son dropped it 2 times, which literally broke the cap... UPDATE: Very serious and responsive after-sales service that immediately found a solution to my stopper problem. Thank you for your professionalism
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Response from Petit-Fernand
Hello Emilie, thank you for your message. We have just contacted you by email to help you. Have a nice day, Camille C-Mon Etiquette
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MF
Rating: 4 out of 5
Good product but delivered several days late and an unexpected postal tax... 27/06/2023 Highlight: cmonetiquette's immediate responsiveness following receipt of my message very much appreciated. Bravo and thank you to Jessica.
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Response from Petit-Fernand
Hello Franciane, we have contacted you by email. Sincerely, Jessica, C-monetiquette
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Gee
Rating: 3 out of 5
I haven't received my order from 31/5/23 so can't comment
Response from Petit-Fernand
Hello Karen, I have contacted you via email. Kind regards, Jessica
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Séverine Paquet
Rating: 3 out of 5
Hello This is the second time that I order until today I had no problems. I ordered 100 labels for objects that I received without any problem and I ordered 100 iron-on labels and I still haven't received anything. I hope to receive them this week, too bad they didn't arrive at the same time.
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Response from Petit-Fernand
Hello Séverine, following the telephone conversation you had with our customer service department, we are delighted to have been able to resolve your problem. Thank you for your loyalty! Camille C-Mon Etiquette
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Elsa Doutel
Rating: 3 out of 5
Hello I bought products for my son and I was angry because I bought labels ... a gourd and a toilet bag with his first and last name, because he left in sea class and for my bad surprise I received the package in two times ... so the gourd and the bag I did not have when the labels so no gourd and kit for the trip ... and I had no information about it.
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Response from Petit-Fernand
Hello Elsa, we have just contacted you by email to help you. Have a nice day, Sandra C-MonEtiquette
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Cathleen
Rating: 4 out of 5
Except for the clothing stickers which are very difficult to remove from the foil, everything is great... I have already ordered several times and am very satisfied.
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Sam
Rating: 4 out of 5
I'm happy with my purchase, even if in the end it would have looked better in gloss... I think having a sample beforehand is a great thing! Delivery was fast. However, I'm missing 2 strings and 2 labels... Could you please send them to me? Thank you for your help.
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Invité
Rating: 4 out of 5
label received conforms to what I expected only downside the delivery time horribly long for a simple envelope tracking order 6/06 received 23 more qua test
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Elena R.
Rating: 4 out of 5
Quick and easy order. On-time delivery in a few days
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Myriam
Rating: 3 out of 5
Responsive and commercial service. The negative side is not C-mon-etiquette but the Chrononpost delivery service which did not deliver my parcel as planned. So I went to the Chronopost site to pick up my parcel.
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Response from Petit-Fernand
Hello Myriam, Thank you for your positive comment about our company? We are sorry to hear that chronopost did not deliver your package as expected! Jessica C'mon étiquette
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Sandra Mmastrapasqua
Rating: 4 out of 5
it's easy to put on and quick. however, it ends up peeling off and I don't understand it.
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Response from Petit-Fernand
Hello Sandra, I invite you to contact our customer service by email to report the problem and find a solution together? Jessica - C'monetiquette
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Clotilde S
Rating: 4 out of 5
Fast shipping and good quality labels but when I took a batch of 20 left/right labels I understood for 20 pairs not 10 pairs... I find it unclear on the site
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Lilim
Rating: 4 out of 5
The labels are nice, but they didn't all hold up after the 1st wash. But customer service is very responsive and I'll be back for more!
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Response from Petit-Fernand
Hello Aurélie, it's not normal for the fusibles to come unstuck. We have contacted you by email to help you. Good day, Sandra C-MonEtiquette
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Keltoum Bensalem
Rating: 4 out of 5
Very practical label for clothes without ironing
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Mélanie
Rating: 4 out of 5
Beautiful labels that match the fabric perfectly.
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