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L
Rating: 4 out of 5
Perfect good quality
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 777 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 3 and 4 stars
Reset filtersM
Rating: 4 out of 5
I've been using them for 3 years in a row and I'm still just as satisfied. Very practical for the children's personal belongings.
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R
Rating: 4 out of 5
It's really great with the labels, they're really calm and you just have to stick them on, they don't come off!!! I highly recommend it!! ??????
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Response from Petit-Fernand
Thank you for your confidence! A beautiful day? Luce C-MonEtiquette
L
Rating: 4 out of 5
A bit of trouble peeling off the labels
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Z
Rating: 4 out of 5
1st time I ordered adhesive labels, I was very satisfied with both the compliance of my request and the speed of receipt. I'll definitely be recommending other items in the near future.
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Response from Petit-Fernand
Thank you so much for your confidence! A beautiful day to you? Luce C-MonEtiquette
P
Rating: 4 out of 5
Good quality and originality
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M
Rating: 3 out of 5
Disappointed by the labels that come off, I just prepared the markers and pencils for the start of the school year and a week later I had to tape everything back on.
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Response from Petit-Fernand
Hello, 1-line labels are not suitable for pens and pencils, we recommend "mini" size labels for this type of item! Have a nice day? The C-MonEtiquette team
I
Rating: 4 out of 5
Nice rendering, fast delivery. Haven't installed them yet for back-to-school.
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I
Rating: 4 out of 5
Unfortunately, the adhesive labels have been coming off more frequently recently when washing in the washing machine.
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Response from Petit-Fernand
Hello Stefanie, thank you very much for your order and your review. We are very sorry that the labels are peeling off. We have contacted you so that we can suggest a solution. Have a nice day, Elise, EsIstMeins
S
Rating: 4 out of 5
As last time, the stickers are great. I would find it better to be able to put the sizes together more individually. Gladly again. There was a better selection here for secondary school.
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Response from Petit-Fernand
Thank you for your order and your review. Have a nice day, Elise, EsIstMeins
I
Rating: 4 out of 5
Shipping expensive
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Response from Petit-Fernand
Hello Charlotte, thank you for placing your order with us. I have checked on our system and have seen that you have selected delivery as standard letter | 0,00. We have contacted you to have more information about this. Have a nice day, Elise, EsIstMeins
I
Rating: 4 out of 5
Meets my expectations
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M
Rating: 4 out of 5
A fast delivery and a product in conformity with the order
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T
Rating: 4 out of 5
All correct, they fit very well
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Response from Petit-Fernand
Hi Tania, We are delighted that you like them :) Camille Petit-Fernand
N
Rating: 4 out of 5
Very good quality Varied motifs perfect for children. Check to see if the object labels are not too big for the pencils.
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L
Rating: 4 out of 5
Love the personalisation Good price. Delivery took a bit longer than expected, but nothing crazy.
M
Rating: 4 out of 5
Very satisfied with my order. Nice and fast I recommend
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I
Rating: 3 out of 5
The labels are great. My first delivery was probably lost at the post office. Instead of checking this directly when I asked, I was told to use the link to track my shipment. However, I had already stated in my inquiry that the link was not working. Not ideal customer service. I had to write 5 emails before they took care of my problem and looked into it.
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Response from Petit-Fernand
We are very sorry for the first shipment that the order was lost by the post office. Unfortunately, the post office has a problem on their side, which is why the tracking link did not work. We cannot influence our partner and we have then sent the labels at our expense. We would like to be contacted for more information about this. We wish you a nice day. LG, Elise
R
Rating: 4 out of 5
Good quality labels! Top design! Good experience, I'd do it again!
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S
Rating: 4 out of 5
Perfect results, I'm delighted
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C
Rating: 4 out of 5
Fast and accurate delivery
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I
Rating: 4 out of 5
The first order I took for my 2 children. This year my son has grown up and no longer wants them, but I ordered them for my daughter. The only thing to say is that the label doesn't stick completely to the felt-tip pens or pencils, but it's still good all year round. (The edges don't stick, the middle does).
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Response from Petit-Fernand
Thank you for your feedback. It's true that 1-line labels are not suitable for pens and pencils. On the other hand, the "mini" size labels are made for them! Don't hesitate to contact us directly by e-mail at [email protected] to make sure you get the right labels! Have a nice day? Luce C-MonEtiquette
C
Rating: 4 out of 5
I've been ordering my back-to-school labels for 4 years now and I'm always satisfied!
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J
Rating: 4 out of 5
Nice label, fast delivery. Not tried yet
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E
Rating: 4 out of 5
SPEED OF DELIVERY
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A
Rating: 3 out of 5
I like the labels, but the children's bottles don't have very good stoppers. The original caps were broken, so I recommended two new ones a year ago. Unfortunately, the caps didn't close. I asked for new ones, they confirmed it, but both caps were lost in shipping apparently... Now, a year later, I've recommended the same stoppers again, as we like gourds, but I'm afraid they won't last long. It's a shame...
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Response from Petit-Fernand
Hello Anne, We are sorry that you are not entirely satisfied with our products. Please don't hesitate to contact our customer service department ([email protected]) so that we can find a solution for you, including our screw caps! We'll be happy to help. Have a nice day? Luce C-MonEtiquette
I
Rating: 4 out of 5
Very good, only better quality before?
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A
Rating: 4 out of 5
Order as expected.
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I
Rating: 4 out of 5
Product as always in order. Too bad that only limited colors are selectable for the font
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Response from Petit-Fernand
Hello Andreas, thank you for your order and your review. We have contacted you to have details about it and to pass on your comments to our teams. We wish you a good day. Elise, EsIstMeins
V
Rating: 4 out of 5
Beautiful graphics. Very timely delivery
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Response from Petit-Fernand
Good morning Valentina, we are glad you are satisfied with our products.??? We hope to see you back on our site soon!? Alessio, Petit-Fernand
I
Rating: 4 out of 5
Well, I order very often.
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G
Rating: 3 out of 5
Label very good, but I ordered 2 packs for 2 different kids and the 2 packs are mixed up. Sometimes in one and sometimes in the other. When we put the same color labels for 2 boys. Guaranteed waste of time! I'm going to unhook everything and redo it, but hey...
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Response from Petit-Fernand
Following our telephone call, I would like to thank you once again for this feedback and we have passed it on so that this does not happen again! Thank you for your understanding. Have a nice day? The C-MonEtiquette team
T
Rating: 4 out of 5
Positive points: easy customization and fast shipping Negative points: payment method. I have vouchers from my company. These vouchers are considered as promotional vouchers and therefore cannot be combined. This forces me to make 3 separate purchases with 3 shipping charges instead of one.
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S
Rating: 4 out of 5
Fast, efficient delivery
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L
Rating: 4 out of 5
Order received quickly! Meets my expectations!
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R
Rating: 4 out of 5
The labels are beautiful
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Response from Petit-Fernand
Hello Rosa, Thank you very much ? Camille Petit-Fernand
A
Rating: 3 out of 5
Fast and careful delivery, quality labels. No forgotten order this time... But I'm still disappointed that I never received a return or refund for my previous order, even though they forgot to place it. Unprofessional customer service.
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Response from Petit-Fernand
Hello Anne-Cécile, we'll be contacting you by phone this morning to find out more about your order, as we can't find any order history. Good day, Sandra C-MonEtiquette
N
Rating: 4 out of 5
Very easy to order and use, but the delivery time is a bit long.
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T
Rating: 4 out of 5
Great site discovered thanks to an ad on Instagram. Happy with the 2 bags I ordered for my baby.
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M
Rating: 4 out of 5
So far I have always been very satisfied with the labels. They last through every wash and are easy to use. This time I was pleased that a new format is now also available.
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Response from Petit-Fernand
Thank you very much for your review. That's great that you like our labels. Have a nice day, Elise, EsIstMeins