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I
Rating: 4 out of 5
Labels received on time. I'm waiting for my son's return to see how well they hold up during the week.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 906 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 3 and 4 stars
Reset filtersJ
Rating: 3 out of 5
I have already bought school trip kits from other brands. I find yours less suitable (not enough iron-on labels, no labels for shoes, no very small labels for small objects). The quality of the labels I receive is very good, however, and the colors are consistent.
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Response from Petit-Fernand
Hello Jennifer, We're surprised to read your message, because on all our pack descriptions we offer different label assortments. What's more, you can also compose your own pack by choosing your 10 x 10 labels. Have a nice day, Sandra C-MonEtiquette
F
Rating: 4 out of 5
Good choice, quality seems ok. We ordered 8. Negative point was the packaging, box too big and bottles not well protected, so 2 bottles with scratches, it's a real shame. I was also surprised to have to pay customs duty, it's not clear that it didn't come from Switzerland. Or at least indicate as a reminder for those who put an address in Switzerland.
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M
Rating: 4 out of 5
I'm on my 3rd or 4th order and I love the idea of doing it myself, and the choices are varied and very pretty. I've now had two orders where I've been disappointed because the labels are increasingly difficult to remove from the notebook, and I've damaged a few in the process, so I'm throwing them away. Fast delivery. It's also a shame that there isn't a loyalty program or discounts offered from time to time to build customer loyalty.
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I
Rating: 4 out of 5
So many beautiful options to customize the items. I live in Italy and it took 15 days to recieve the order but it was worth it. I liked
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C
Rating: 3 out of 5
Always so pleased with the products and the little surprise of the stickers! My son is delighted! However, the delivery time was longer than expected (6 working days), which was a shame for us this time!
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Response from Petit-Fernand
Hi Carole, Thank you for your confidence, and I'm really sorry for the delay in delivery. All the best, Sandra C-MonEtiquette
C
Rating: 4 out of 5
I ordered labels and received them 2 weeks later. I needed to ask a question and I got the answer 48 hours later and my answer was clear.
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M
Rating: 3 out of 5
I am satisfied with the clothing labels, which I have been ordering for years now. I order them for my two children and for a friend. This year the labels came in one package and this was not practical at all also because the sheets to iron the labels on the clothes were only a couple and I had to push the package to give my friend hers. Sorry that the crisis has hit here too......
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Response from Petit-Fernand
Good morning Michela, We are sorry if your order does not fully meet your expectations. I confirm that we produce a separate block only when it is a savings package (nursery, kindergarten...). For other cases, and even if the order includes several names, we do not necessarily send multiple pads, for reasons of paper consumption and staples (eco-responsibility). We thank you for your understanding. Have a nice day. Alessio, Petit-Fernand
F
Rating: 3 out of 5
I've ordered a few packs in the past and they have always worked really well. I don't know if I have a bad batch or what but they aren't staying stuck to new cotton pants I bought my son. They come off in the wash.
Response from Petit-Fernand
Dear Fionnuala, this is not usual for the labels to peel off. Can you please reply to our email in order to find a suitable solution for you. Stacy
P
Rating: 4 out of 5
These labels are really perfect. The only downside is that the self-adhesive clothing labels come off much more easily in the wash than they used to.
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I
Rating: 4 out of 5
fast delivery, the envelope was torn on arrival, perhaps the packaging should be reviewed
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F
Rating: 4 out of 5
is good quality of labels and then also the variety of designs to choose from.
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A
Rating: 4 out of 5
Stickers are high quality and hold up very well! However, I find them very expensive.
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M
Rating: 4 out of 5
Yes, I have purchased products on several occasions. I love them. I have a user profile and I would like to be able to accumulate points and/or enjoy some advantages.
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A
Rating: 4 out of 5
Adhesive clothing labels are very convenient if I may as a suggestion one-line lettering could also be larger using italics (like those for shoes). The bag of a good cotton. Delivery on time.
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I
Rating: 4 out of 5
As described Fast delivery
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L
Rating: 4 out of 5
Very good quality and beautiful rendering! Too bad there's no proofreading, I made a mistake writing the name on a label!
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D
Rating: 3 out of 5
I can't order on a small label
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Response from Petit-Fernand
Hi Danielle, call us back later today so we can help you choose the right labels. Good day, Sandra C-MonEtiquette
I
Rating: 4 out of 5
Great labels. Delivery took over 2 weeks.
A
Rating: 3 out of 5
I have always ordered and received everything with exceptional punctuality.But this last order I never received it. .I contacted customer service and an automated response reminded me that I could make a complaint 10 days after the order. It had been 25.I wrote a new email.customer service will send my order back. Let's hope well.
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Response from Petit-Fernand
Good morning Antonella, we are sorry for this shipping anomaly by the postal services. We hope you can receive the new shipment as soon as possible and remain available for any information. Good day
J
Rating: 4 out of 5
Very pretty gourd, well decorated. Only downside: the cap is very difficult to open. 2 days of use and my daughter broke the cap trying to open it.
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I
Rating: 4 out of 5
Discounts after several orders would be welcome. Otherwise all is well
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I
Rating: 4 out of 5
The site is clear
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V
Rating: 4 out of 5
I've been using these products for 2 years now and have had no problems. The self-adhesive clothing labels are very practical.
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A
Rating: 4 out of 5
top products,easy to use and very durable over time
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S
Rating: 4 out of 5
Beautifully presented in its little booklet. Top-quality adhesive and top-quality paper.
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B
Rating: 4 out of 5
Perfect match, fast service
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I
Rating: 4 out of 5
This experience has been a great help to me because I have been able to develop my imagination with labels and this has been a great help to me.
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M
Rating: 3 out of 5
Occasionally a label washes off, but if you want to resell a garment you can remove the label. Also very practical are the shoe labels, the object labels and the labels in small print I put on my son's glasses sir la branche!
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Response from Petit-Fernand
Hello Marie, thank you for your message. We're sorry to hear that you're having trouble with your labels. It's not normal for them to come off if the instructions have been followed correctly. https://www.c-monetiquette.fr/coller-etiquette-thermocollante-autocollante If all the instructions have been followed and the problem persists, please don't hesitate to contact us at [email protected] Very nice day Alessio
C
Rating: 3 out of 5
Top labels. Bottle stopper broken but replaced immediately.
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Response from Petit-Fernand
Hello Christine, thank you for your comment and sorry again for the inconvenience. We remain at your disposal and wish you a nice day. Alessio
I
Rating: 4 out of 5
The speed of delivery is always appreciated. The wrong Spanish label was inserted in the leaflet instead of a label.
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J
Rating: 4 out of 5
Top labels??
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I
Rating: 4 out of 5
Order received but with printing errors, complaint made, I quickly received new labels in line with expectations.
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I
Rating: 4 out of 5
The site is very easy to access. The shipment was very fast. Now to see in time if it holds well the clothes. Thank you very much
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Y
Rating: 4 out of 5
Good workmanship and fast delivery time for the labels. I think the price is a bit high for iron-on labels.
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Response from Petit-Fernand
Thank you for your feedback. We offer a discount based on the quantity :)
J
Rating: 4 out of 5
Fast shipping, quality products (gourds in different sizes) and durability too (clothing labels used for years).
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C
Rating: 4 out of 5
It was my very 1st order, everything is perfect, work and delivery respected! I recommend this company!
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J
Rating: 4 out of 5
Fast and careful shipping, possibility to choose your motif, writing color
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W
Rating: 4 out of 5
Attentive and responsive service
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I
Rating: 4 out of 5
From ordering to delivery, everything went very smoothly. The item is also very easy to handle.
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Response from Petit-Fernand
Thank you very much for your review! We are delighted that you enjoyed everything!