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M
Rating: 4 out of 5
Very happy with my order, the little Easter bags were a hit with my grandchildren. Fast delivery? Bravo
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 906 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 3 and 4 stars
Reset filtersN
Rating: 4 out of 5
The product itself was great, but the accents on the name and text were missing. Fast delivery
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F
Rating: 4 out of 5
All very functional, only improvement to be made is in the delivery time; in fact, the last order took more than a week to be delivered (from the date of order entry). Otherwise perfect product, as always!
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J
Rating: 3 out of 5
I'm always very happy with the multitude of possible combinations on the label products. I usually order for school supplies. This time I wanted to test the one for clothes. But some of them are already sorry after the first wash and end up in the drum of the washing machine. It's a shame. But I am glovally satisfied.
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Response from Petit-Fernand
Hello Jessica, this is not normal. We have just contacted you by email to help you with the labels in question. Have a nice day, and thank you for your trust. Alessio C-MonEtiquette
C
Rating: 4 out of 5
Good experience even if one of the labels on the batch ordered is not of good quality (as if the ink had run off without having time to dry). I'd still give it 4/5, as it only concerns one label out of the whole lot.
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E
Rating: 3 out of 5
I'm taking off two stars because I paid for a rather expensive express delivery in 24 hours and my order arrived in 5 days. When I called to be reassured a nice lady answered, the call went well. It's true that I live in Holland but after updating my address I was told that my order would still arrive in 24h... However, my order arrived on time, i.e. the day before the christening. The self-adhesive labels are of excellent quality!
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Response from Petit-Fernand
Hello Estella, thank you for your comment and we apologize for the delay on the part of the postal service. We have sent you a refund of the delivery costs. Have a nice day Alessio, C-mon Etiquette
E
Rating: 4 out of 5
Fast delivery, very pretty, just a little difficult to peel off. Shame not to be able to personalize the color labels.
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I
Rating: 3 out of 5
I ordered the kindergarten pack for my niece. Nothing to say about the labels. They are great. I had already ordered them for my daughter 1 year ago and they are great for both her clothes and school stuff. The only little problem (this time) is that the pack of labels arrived in a "silly" paper envelope. The letter carrier dropped it off on a rainy day, so everything got wet. Fortunately, the labels weren't too badly damaged. Perhaps we could rethink the way we send them, with a different type of envelope.
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Response from Petit-Fernand
Hello, we're sorry for the inconvenience, thank you for your suggestion, it's important for us to improve our products :-) Alessio, C-mon etiquette
A
Rating: 3 out of 5
The site is easy to use and pay for. It's quick to create a label and very easy to customize. The format corresponds to my expectations. The labels are easy to use. The only downside, and it's a big one when it comes to the labels you put on your clothes, is that they don't wash well. They peel right off after the first wash!
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Response from Petit-Fernand
Hello Aurélie, we have just contacted you by email to help you with the labels in question. Have a nice day, and thank you for your trust. Sandra C-MonEtiquette
A
Rating: 3 out of 5
My stickers didn't arrive at first and when I got them there were 30 instead of 40.
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Response from Petit-Fernand
Hello Anna. I apologize for the inconvenience. I would be happy to offer you some solutions via email. LG, Ana
S
Rating: 4 out of 5
Easy to order. Quick order arrival. Great designs for kids to choose from. Reasonable prices.
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M
Rating: 4 out of 5
Small problem solved in a short time. Nice recovery!
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W
Rating: 4 out of 5
My granddaughter has just started nursery,the sick on labels have been great to keep track of her stuff,love the labels great choice of personalised items.
S
Rating: 4 out of 5
Gourd ordered for my daughter's 4th birthday. There is a choice of designs and I find them all very beautiful. Product conforms to my order. The colors are bright and the design is of good quality. Bottle received quickly and without defect. The cap should be a little less difficult for a child to open and close.
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M
Rating: 4 out of 5
Order very easy and received quickly
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L
Rating: 4 out of 5
I'm very happy with the wide choice of products, the ease of personalization, the quality of the labels and the delivery times. However, I'm a little disappointed with the self-adhesive labels for clothing labels with 1 line, as the font is really very small. As for the iron-on labels and those for objects, I have nothing to complain about!
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R
Rating: 4 out of 5
Quick receipt of order and product as expected
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I
Rating: 3 out of 5
My order was delivered too late, and this was not specified when I ordered.
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Response from Petit-Fernand
Hello Johanna, the green letter is delivered between 2 and 6 working days. We're sorry if it took longer. Have a nice day, Sandra C-MonEtiquette
I
Rating: 4 out of 5
I'm always delighted with these products, but I've noticed that for some time now it's been much more difficult to remove them from the sheet.
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D
Rating: 4 out of 5
This is the third time I've ordered them. My granddaughter Julia Lepore used to order them and I wanted to do it, but the last ones I ordered were too long.
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I
Rating: 3 out of 5
I received my labels and another child's board. Very fast shipping and confirmed products
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Response from Petit-Fernand
Hello Marie, we have contacted you by email to get information about the other order received by mistake. Have a nice day, Sandra C-MonEtiquette
A
Rating: 4 out of 5
Very practical and pretty self-adhesive labels to distinguish the clothes of my two boys who are the same size! Unfortunately, some labels get lost in the washing machine, but I'd still recommend them.
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V
Rating: 4 out of 5
Impeccable self-adhesive labels to put on children's things when they travel.
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I
Rating: 4 out of 5
Excellent product, I am very satisfied with your services. Thank you
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L
Rating: 4 out of 5
Great labels, the booklet is really practical and the little extra stickers are great for kids. Delivery a little long for my taste and some of the labels come off from time to time.
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R
Rating: 4 out of 5
It is not the first time I order, I like them, they are of good quality, I have 2 girls and they are very useful, the only thing I could say bad is that this time they took longer than usual to arrive.
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A
Rating: 4 out of 5
The labels are very cute, but they don't stick very well to the garments, they are already peeling off after the first wash.
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K
Rating: 4 out of 5
Super fast processing and delivery The product is expandable in terms of adhesive and adhesion to textiles
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Response from Petit-Fernand
Thank you for the review!
J
Rating: 4 out of 5
The choice of formats and the aesthetics of the labels are interesting. The price is attractive. On the other hand, I find the delivery time a little long (4 working days).
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M
Rating: 3 out of 5
Beautiful labels that hold up well. I love the thin mini-labels. Green question: why just 10 labels on a huge white self-adhesive page. Wouldn't there be a way to save all that sticky stuff we print?
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Response from Petit-Fernand
Hi Marie, we're delighted to read all our customers' suggestions and we take them very seriously :) Today, technically we are not able to print all the labels on the same page. However, even if you choose different types of labels, they will be collected in the same checkbook to limit waste. Have a nice day, Sandra C-MonEtiquette
C
Rating: 4 out of 5
Very happy but delivery a little late.
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S
Rating: 4 out of 5
I received another person's order by mistake. C-monEtiquette responded quickly and returned my order. Thank you for your promptness. The labels were as shown on the website.
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A
Rating: 4 out of 5
I bought a special school trip pack. I was afraid I wouldn't have enough labels, but I had more than I expected. The heat-stick labels are super easy to use. I really enjoyed using them. I wouldn't hesitate to order your customizable labels again.
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J
Rating: 3 out of 5
I placed 2 orders for labels. The first was perfect, but in the second the labels were very badly pre-cut and therefore difficult to use. Several could not be used. I would hesitate to recommend
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Response from Petit-Fernand
Hello Josiane, We are surprised to read your message, because it is indeed a technical fault. I have just contacted you by email to find a solution together. Good day, Sandra C-MonEtiquette
L
Rating: 4 out of 5
The personalized gourd I picked up for my son is the envy of many, it's top notch. The self-adhesive labels I took for clothes and objects are superb, but I've had some peeling off. I applied the stickers to the recommended surfaces (clothing labels, not the material of the garment) and put them in the washing machine 24 hours after sticking them, but they didn't all stick. As for the labels on objects, I'll have to see if they hold up after several washes in the dishwasher, but for the time being, they seem to be holding up? in short, I can't complain, it's a good buy.
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É
Rating: 4 out of 5
Perfect labels. Order as expected. Delivery on time. One small drawback. A problem with the stamps on the first three sheets, so they escape from the booklet. Quality labels. This is my 3rd order in 3 years and I'm always satisfied.
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C
Rating: 4 out of 5
Always very fast deliveries and quality products. The cost of some products, such as bags, is a bit high compared to the size, however, they are always made with care.
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V
Rating: 3 out of 5
The labels work very well, but the self-adhesive labels for clothes come off in the first wash.
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Response from Petit-Fernand
Hi Vera, I've just contacted you by email to help you find a solution together. Have a nice day, Sandra C-MonEtiquette
L
Rating: 4 out of 5
Labels as beautiful as ever, but long lead times
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M
Rating: 3 out of 5
The labels ordered are as described, but the delivery time is far too long, and no information is given on this subject. If I had known about this delay, I would not have ordered from this site.
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Response from Petit-Fernand
Hello Marie, we're sorry to read your message about the late delivery. We have different delivery methods, and delivery times vary according to your choice. Have a lovely day, Sandra C-MonEtiquette