Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
I made two successive orders because the interface was not clear. Apart from that, the products met my expectations.
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Response from Petit-Fernand
We are surprised by your opinion because we send a confirmation email for each order. Very nice day, and thank you for your trust. Sandra C-MonEtiquette
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Estelle K
Rating: 4 out of 5
Beautiful, practical labels. However, the stapling of the booklets mixes the 2 children: I would have preferred to have a complete booklet for one and a complete booklet for the other.
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Iza
Rating: 4 out of 5
I had already ordered from the paravent so I was already familiar with the concept, but I have to admit that the last labels I bought had a defect: they were badly precut and therefore tore in places.
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Sara I.
Rating: 4 out of 5
Beautiful labels
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Natacha Nikolic
Rating: 4 out of 5
Very good site. Fast delivery, good quality product. Only negative point. Impossible for my 2 and a half year old daughter to open the gourd by herself, so she won't be able to use it straight away, which is a shame.
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Invité
Rating: 4 out of 5
The labels fit perfectly and the delivery time was shorter than before! Great!
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Cliente
Rating: 4 out of 5
Beautiful labels. The only downside is the slightly long reception time.
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B.k.
Rating: 3 out of 5
I had ordered a set as a gift and various things for myself. I was very surprised when the order arrived and was completely mixed up. Some sheets from the set were completely loose. I now have to unravel the two booklets, sort everything and re-staple so that the things that belong together are together. A lot of fiddling and time that I would have liked to have saved myself. Shipping also took quite a long time. Fortunately, the quality of the labels is good.
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Response from Petit-Fernand
Hello, we are very sorry and it should not have been :( I will send you a private message right away so that we can find a solution. Have a nice day! Matilda
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Michele
Rating: 4 out of 5
Very well explained site, it doesn't take long to personalize your label. Received very quickly in a small booklet, with little gomettes for my son as a bonus?
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Lala
Rating: 4 out of 5
The labels are beautifully illustrated and of good quality! My little one and I are delighted
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Cagodaille37
Rating: 4 out of 5
Meticulous workmanship. Quick delivery. Well
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Lo
Rating: 3 out of 5
It wasn't the first time I'd ordered from the site. The order itself was done very quickly but the shipping took much longer than usual, much to my surprise. The tracking was not very clear this time. Otherwise very nice site to make labels.
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Response from Petit-Fernand
Hello Laure, we're sorry for the delay in your order. Indeed, sometimes the delivery with the Post office can be longer. Thank you for your confidence. See you soon :) Sandra C-MonEtiquette
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Ana
Rating: 4 out of 5
It is the second purchase and I am very satisfied, my daughters are delighted with the labels, I value positively the shipping by regular mail to your home.
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Martina S.
Rating: 4 out of 5
Beautiful, useful labels. I prefer the self-adhesive ones over the ones that stretch.
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Marie Christine Jarry
Rating: 4 out of 5
Top customer service despite site bug
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Guest
Rating: 3 out of 5
Fast delivery. Iron-on labels very pretty, but very difficult to remove from their backing.
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Response from Petit-Fernand
Hello Vanessa, we have just contacted us by email about your order. We are very sorry for this quality anomaly. Have a nice day, Sandra C-MonEtiquette
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Magalie Gaitée
Rating: 4 out of 5
The site is fun, the prices are right, the choice of colors and fonts could be wider, but what it offers is already sufficient. I like the combination of colors and patterns. I bought the pack with iron-on clothing labels last year, and nothing has moved. The clothing stickers are practical for just one occasion, but should come off in about ten washes, in my opinion. The shoe labels are also holding up very well, and the item labels are perfect. Frankly, I'm very happy with my purchase, and I didn't hesitate for a second to place another order for my son's new clothes.
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Invité
Rating: 4 out of 5
Beautiful, colorful and durable labels. Various themes to suit every taste. Recommendation.
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Katrin
Rating: 4 out of 5
The service was good
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Daniela
Rating: 4 out of 5
Purchased thermoadhesive clothing labels found to be wash resistant and the colors very vibrant could be helpful if they were also available in other sizes
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Client
Rating: 4 out of 5
Labels received very quickly Nickel for the moment after 1st wash To be seen over time...
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Crist
Rating: 4 out of 5
Quick and easy?
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Hannah
Rating: 4 out of 5
Lovey product and service. Delivery took a while and a little more expensive than others on the market. Time will tell if they last longer than competitors
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Anne Hermann
Rating: 4 out of 5
I am delighted with the speed with which I received my labels. Unfortunately, I'm a bit disappointed because they don't stick to my clothes. After 3 days, the ones on my slippers had come off. Same on clothes, but great on objects.
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Tt
Rating: 3 out of 5
Quite pleased with my order but the coloured water bottle stoppers seem to be more fragile and broke after the 1st use.
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Response from Petit-Fernand
Hi Talline, we're really sorry about this quality anomaly. We've just left you a voicemail to help you replace it. Have a nice day, Sandra C-MonEtiquette
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Invité
Rating: 3 out of 5
The pictures are nice and the shipping is very fast but I'm disappointed because the labels don't fit on the clothes.
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Response from Petit-Fernand
Hello Stéphanie, we've just left you a voicemail to help you. It's not normal for labels to come off. Have a nice day, Sandra C-MonEtiquette
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Laura B.
Rating: 4 out of 5
On the order it would be better to have the date written with the promise of delivery
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Alexia/Greg
Rating: 3 out of 5
I never received my order. A second one will be gone since 1 week tomorrow I hope it will arrive and I will modify my opinion. The customer service was very understanding but I hope to receive my order because you have debited me and I still have not received my purchase.
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Response from Petit-Fernand
We tried to contact you by phone to know if you received the order :) See you soon Alexia, Sandra C-MonEtiquette
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Jasmin
Rating: 4 out of 5
Great designs, fast delivery, stickers stick well to clothes, lunch box etc. The clothes stickers don't stick to shoes, so you have to order extra ones for shoes. Dishwasher, washing machine and tumble dryer safe!
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Response from Petit-Fernand
Dear Jasmin! Thank you for your purchase from us and for this positive review! Please make sure to follow the instructions on each individual label, otherwise they may peel off if used incorrectly.
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Sarah A.
Rating: 4 out of 5
It was quick and the choices were nice.
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Jennifer F.
Rating: 4 out of 5
Shipping took quite a long time (1 week), but the stickers look great.
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Yolanda
Rating: 4 out of 5
Good product at a good price, the only problem is that it took a long time to arrive.
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Giovanna M.
Rating: 4 out of 5
Great personalized labels for my baby girl's baby clothes, especially the adhesive ones. I had a little trouble with some thermo adhesive labels I bought as a backup the glue had worn off.
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Cecile Neubert
Rating: 4 out of 5
Nice, high-quality labels, but they peel off a little too easily by hand for clothing (and object) stickers. Some of the decal fonts are really shabby (such as laperçu). Customer service contact with "off the mark" response
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Anne-Sophie
Rating: 3 out of 5
I've been ordering for my children for school and home (mainly labels). The idea is beautiful and clever. The downside is that the last time I ordered I had a 20% discount that I didn't take advantage of. Have a nice day!
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Response from Petit-Fernand
Hello Anne-Sophie, we're sorry to hear that you were unable to redeem your discount. We have sent you a message to find a solution. Have a nice day Alessio, C-MonEtiquette
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Anna A.
Rating: 3 out of 5
Very slow service
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Response from Petit-Fernand
Good morning Anna, we are sorry to hear about this delay from the postal serizio. We hope you enjoy your order and remain available for any questions you may have [email protected] Good day Alessio, Petit-Fernand
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Mélanie
Rating: 4 out of 5
The labels arrived quickly and are of good quality.
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Océane Ollivier
Rating: 4 out of 5
Fast turnaround and very attractive product prices.
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Invité
Rating: 3 out of 5
The stickers are beautiful and come with a gift detail at the end of each booklet that we loved but I do not give more stars because I ordered for two different children and came badly bound, mixed, and not a whole booklet for each child. A bit of a disaster for the price, I don't know if I will repeat.
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Response from Petit-Fernand
Hi Yolanda, we are sorry to hear that you received the mixed up labels. We have just sent you an email to help you. Have a nice day, Sandra Petit-Fernand
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Invité
Rating: 4 out of 5
This time the stickers are not so easy to remove from the pad. Too bad
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