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D
Rating: 4 out of 5
A good choice and delivered on time
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 714 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 3 and 4 stars
Reset filtersC
Rating: 4 out of 5
Very good but very long delivery. Usually I received the envelope within 2 days after my order. This time, 8 days after my order, I received a torn envelope. It would be wise to send in thicker boxes or envelopes.
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C
Rating: 4 out of 5
please bear in mind that lead times are 2 days after creation, so allow 4-5 days after payment. labels are impeccable and hold up very well to washing.
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L
Rating: 4 out of 5
The clothing and item stickers have been great, we ended up ordering a second lot when our daughter went up clothes size. The item stickers have lasted on dummies for a couple of months so far, going through being washed and sterilised. However, the iron on name tags came off really easily. We may have not read the instructions properly, but they only lasted a few washes.
Response from Petit-Fernand
Dear Lisa, thank you for being our customer:) Even if the instructions has not been followed correctly, you can still iron over the iron-on labels to make sure that the glue has melted and the labels will be permanent!
C
Rating: 4 out of 5
Easy, inexpensive and useful
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E
Rating: 4 out of 5
I did not receive the order, but they have sent me another one free of charge. The problem was with the post office. I hope to receive it soon
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Response from Petit-Fernand
Good morning Elena, we apologize for this logistical incident with the post office. We have sent you an email to help you. Have a nice day. Sandra Petit-Fernand
F
Rating: 4 out of 5
Bonjour je viens donner mon avis car ça fait longtemps que je suis sur ce site et que je commande pas mal d'étiquettes pour mon premier fils maintenant que j'ai un deuxième fils j'ai commandé ils ont fait un nouveau système en fait de carnet qui est pratique mais malheureusement le carnet que j'ai reçu tout a été mélangé avec les deux prénoms de mes enfants voilà mais c'est quand même une très très bonne idée
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G
Rating: 4 out of 5
Order arrived very quickly and in notebook format, quite easy to use (easier if the sheets of the notebook detached more easily) because I had ordered very small labels to put on tubes of wedding bubbles.
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I
Rating: 4 out of 5
The labels are very pretty and seem (very recent purchase) to hold well. The printing is of very good quality, the presentation practical and the number right for the price.
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A
Rating: 3 out of 5
Fast and easy ordering. Fast and careful delivery. Unfortunately, the iron-on labels were badly precut and did not come off easily. As a result, some were torn. As for the object labels, they're perfect.
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Response from Petit-Fernand
Hello Angélique, we're very sorry to read your opinion, as this is indeed a quality incident, which is not normal. We invite you to contact us by phone so that we can send you back the labels in question. Have a nice day, Sandra C-MonEtiquette
I
Rating: 4 out of 5
Choice, speed, quality
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M
Rating: 4 out of 5
Product as ordered! Always good quality
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J
Rating: 4 out of 5
It is super easy to iron on.
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A
Rating: 4 out of 5
Fast, very good quality it's not the first time I order but I seem to have had a problem with the advertised discount I thought I paid 29.80 and I finally paid 35.80 maybe the shipping costs at the last moment ...
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V
Rating: 4 out of 5
products as expected very fast delivery
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I
Rating: 4 out of 5
perfect label and delivered as agreed, in a small booklet.
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M
Rating: 3 out of 5
I paid more for express delivery, but the product was delivered within the same time frame as standard delivery! My product arrived late and I paid more! What a shame!
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Response from Petit-Fernand
Hello Sophie, delivery with chronopost is estimated at 24 hours (excluding public holidays), which is why your delivery has been delayed by 1 day. Don't hesitate to call us for more information. Have a nice day, Sandra C-MonEtiquette
?
Rating: 4 out of 5
I'm always pleased with the results of the stickers and how long they last on objects or clothes.
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M
Rating: 3 out of 5
There are labels that are difficult to read and do not hold up in the washing machine.
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Response from Petit-Fernand
Good morning Mariona, we are sorry to hear that you don't like the font you have chosen. Do not hesitate to contact us through the contact form so that we can help you. Regards, Sandra Petit-Fernand
M
Rating: 4 out of 5
Quality silk-screen printing on just a paper base, I thought a coated fabric.
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A
Rating: 3 out of 5
I have not received my full order.
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Response from Petit-Fernand
Hello Aurélie, we have just contacted you by phone in order to help you. We're sorry for the delay in preparing your order. I invite you to contact us by phone later today :) Have a nice day, Sandra C-MonEtiquette
I
Rating: 4 out of 5
good product quality and true to what I ordered. quick and easy to install.
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C
Rating: 4 out of 5
Nothing to say, fast delivery and neat products!
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L
Rating: 3 out of 5
Product as described. Very attractive. However, the cap is really difficult to open for a child's bottle (my daughter is 3.5 years old).
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Response from Petit-Fernand
Hello Lucie, we thank you for your confidence, and we hope your little girl will soon be able to open it. Good day, Sandra C-MonEtiquette
I
Rating: 4 out of 5
Very happy with the nominettes, good quality
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M
Rating: 3 out of 5
Delivery times not respected
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Response from Petit-Fernand
Hi Naoual, I've just left you a voicemail to let you know if you've received it or not. Good day to you, Sandra C-MonEtiquette
N
Rating: 4 out of 5
fast shipping
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S
Rating: 4 out of 5
Very satisfied with the product
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C
Rating: 4 out of 5
the labels are perfect and easy to sew onto garments
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I
Rating: 4 out of 5
Labels received on time. I'm waiting for my son's return to see how well they hold up during the week.
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J
Rating: 3 out of 5
I have already bought school trip kits from other brands. I find yours less suitable (not enough iron-on labels, no labels for shoes, no very small labels for small objects). The quality of the labels I receive is very good, however, and the colors are consistent.
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Response from Petit-Fernand
Hello Jennifer, We're surprised to read your message, because on all our pack descriptions we offer different label assortments. What's more, you can also compose your own pack by choosing your 10 x 10 labels. Have a nice day, Sandra C-MonEtiquette
F
Rating: 4 out of 5
Good choice, quality seems ok. We ordered 8. Negative point was the packaging, box too big and bottles not well protected, so 2 bottles with scratches, it's a real shame. I was also surprised to have to pay customs duty, it's not clear that it didn't come from Switzerland. Or at least indicate as a reminder for those who put an address in Switzerland.
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M
Rating: 4 out of 5
I'm on my 3rd or 4th order and I love the idea of doing it myself, and the choices are varied and very pretty. I've now had two orders where I've been disappointed because the labels are increasingly difficult to remove from the notebook, and I've damaged a few in the process, so I'm throwing them away. Fast delivery. It's also a shame that there isn't a loyalty program or discounts offered from time to time to build customer loyalty.
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I
Rating: 4 out of 5
So many beautiful options to customize the items. I live in Italy and it took 15 days to recieve the order but it was worth it. I liked
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C
Rating: 3 out of 5
Always so pleased with the products and the little surprise of the stickers! My son is delighted! However, the delivery time was longer than expected (6 working days), which was a shame for us this time!
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Response from Petit-Fernand
Hi Carole, Thank you for your confidence, and I'm really sorry for the delay in delivery. All the best, Sandra C-MonEtiquette
C
Rating: 4 out of 5
I ordered labels and received them 2 weeks later. I needed to ask a question and I got the answer 48 hours later and my answer was clear.
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M
Rating: 3 out of 5
I am satisfied with the clothing labels, which I have been ordering for years now. I order them for my two children and for a friend. This year the labels came in one package and this was not practical at all also because the sheets to iron the labels on the clothes were only a couple and I had to push the package to give my friend hers. Sorry that the crisis has hit here too......
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Response from Petit-Fernand
Good morning Michela, We are sorry if your order does not fully meet your expectations. I confirm that we produce a separate block only when it is a savings package (nursery, kindergarten...). For other cases, and even if the order includes several names, we do not necessarily send multiple pads, for reasons of paper consumption and staples (eco-responsibility). We thank you for your understanding. Have a nice day. Alessio, Petit-Fernand
F
Rating: 3 out of 5
I've ordered a few packs in the past and they have always worked really well. I don't know if I have a bad batch or what but they aren't staying stuck to new cotton pants I bought my son. They come off in the wash.
Response from Petit-Fernand
Dear Fionnuala, this is not usual for the labels to peel off. Can you please reply to our email in order to find a suitable solution for you. Stacy
P
Rating: 4 out of 5
These labels are really perfect. The only downside is that the self-adhesive clothing labels come off much more easily in the wash than they used to.
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I
Rating: 4 out of 5
fast delivery, the envelope was torn on arrival, perhaps the packaging should be reviewed
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