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M
Rating: 5 out of 5
very good labels I will definitely buy them again
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 58 713 published reviews
Summary of reviews
The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
Reviews 3 and 5 stars
Reset filtersE
Rating: 5 out of 5
Great, for shipping everything comes in a letter envelope, so no delivery but they mail it in the mailbox, TOP
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S
Rating: 5 out of 5
I have used that company's stickers last seven years. It's perfect for school clothes, bottles etc. Very useful and doing their job.
V
Rating: 5 out of 5
Thermoadhesive label: features as described, strong hold on washings, colorful and shipment happened smoothly. Highly recommended
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M
Rating: 5 out of 5
Everything perfect and in accordance with the description
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R
Rating: 5 out of 5
Beautiful quality, durability and strong adhesive. Easy to order and maximum availability for any problem. One tip is to order early because it takes a good week to arrive.
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C
Rating: 5 out of 5
For three years I have been buying only from them , quality products .
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F
Rating: 5 out of 5
Simple realization and lots of choice! Great delivery time, arrived in a very nice block with complimentary stickers. Excellent absolutely recommend and I will buy again
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E
Rating: 5 out of 5
Everything perfect as always
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N
Rating: 5 out of 5
Very pretty labels and very easy to use
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A
Rating: 5 out of 5
Very well everything!
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L
Rating: 5 out of 5
Been ordering from this company for the last 4 years, great products at brilliant prices.
I
Rating: 5 out of 5
I have been buying from them for years, always impeccable. There was an inaccuracy in the last order and they took care of it in record time. Top!
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E
Rating: 5 out of 5
My shipment was lost and they reshipped it to me !!!! Very nice touch. Thank you
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A
Rating: 5 out of 5
Excellent product
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A
Rating: 5 out of 5
Amazing stickers for my little girl, they are exactly what we wanted for her things at nursery.
D
Rating: 5 out of 5
The labels are great! A little long shipping time , otherwise everything perfect
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L
Rating: 5 out of 5
Very good products and fast delivery. I recommend it!
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S
Rating: 5 out of 5
Fantastic personalized name and surname stickers but I chose the wrong size I needed.
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A
Rating: 5 out of 5
Excellent product. All in all
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J
Rating: 5 out of 5
Ordered name stickers ,to put on childs school clothing was able to choose a design , arrived in time , happy with these stickers would recomend to family and friends
B
Rating: 5 out of 5
I have purchased labels for clothing, books, and items twice already; the products are perfectly meeting expectations. Last time there was a postal disruption, but Petit Fernand customer service was faultless, diligent and really friendly.
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L
Rating: 5 out of 5
05/10/2022 I have been a customer for years. Everything has always gone well. But in my last order, as many as 70 labels were not shipped to me. I have opened several tickets to ask for them to be shipped, having already paid by credit card, but I have received NO response! In addition, the colors of the labels received are "faded" i.e., they are different shades from those seen on the website. 06/10/2022 I phoned customer service. My tickets had ended up in spam. The girl who handled my request was very nice. She apologized and immediately arranged to have the missing labels sent to me. I am obviously waiting to receive them. But I must say that I am very satisfied with their phone support!
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Response from Petit-Fernand
Bungiorno, we are sorry for this inconvenience. We have already contacted you to find a solution. Have a good day ? Alessio
F
Rating: 3 out of 5
As far as I'm concerned the waiting time is long. misleading the banner manufacture in 48 hours that makes the assumption to fast delivery time. only after the purchase is specified, that although the product is made on 48 hours you do not have certainty about the delivery time. i waited about 2 weeks and many things for school I had to label them manually with considerable expenditure of time and additional costs. the products are cmq good and I recommend them. but should be requested well in advance of your needs.
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Response from Petit-Fernand
Good morning, we are sorry for this delay on the part of postal services. Thank you for your understanding and have a nice day ? Alessio
S
Rating: 5 out of 5
Good quality labels, easy to apply and durable. Punctual shipping
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S
Rating: 5 out of 5
Fast delivery and everything as requested
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B
Rating: 5 out of 5
I am happy with everything
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E
Rating: 5 out of 5
We have loved the stickers, the only drawback is that the order arrived with another name but they solved it super fast and in 8 days as they say?
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M
Rating: 5 out of 5
Second order placed, and the order meets my needs.
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N
Rating: 5 out of 5
I am a returning customer and have been using them for a couple of years now. I like how the labels are customisable (my son is able to choose back grounds etc) and the labels stay put and don't fade like others - they survive everything my son has put them through! I particularly like the shoe labels as perfect shape. They also arrive within a few days.
F
Rating: 3 out of 5
Beautiful labels. Easy to use and do not come off after frequent washing. I recommend to all
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Response from Petit-Fernand
Good morning Federica, we are glad you are satisfied with our products. We thank you and wish you a good day! ? Alessio
E
Rating: 5 out of 5
excellent product! excellent print quality and applicability of labels!!!
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S
Rating: 5 out of 5
I like to order from you again and again Top quality and top service
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V
Rating: 5 out of 5
Impeccable work, very good service.
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I
Rating: 5 out of 5
I am very happy with the labels, very nice and they do not peel off from clothes or objects by washing and do not lose their original look. I also loved the presentation of the product with the extra fun stickers and instructions for use. From the comments I read I was worried about the delivery time since it was right at the beginning of the school year. Well, they delivered in less than 48 hours and the courier took about 3 days to deliver it to Madrid.
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I
Rating: 5 out of 5
Great, there was a problem with some stickers and they sent me new ones right away. Customer service 10
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A
Rating: 5 out of 5
Fast delivery. Good quality. Beautiful labels :)
G
Rating: 5 out of 5
Super good labels, super easy to use site and fast shipping!!!
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V
Rating: 5 out of 5
Fast and high quality
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D
Rating: 5 out of 5
I love the labels!!!
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