Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 063 published reviews
5 44,5k 84% 4 3 399 6% 3 1 452 3% 2 999 2% 1 2 672 5%

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 3 and 5 stars

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Stella M.
Rating: 5 out of 5
following a purchase from 06/08/2025
Perfect
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Kamilia T.
Rating: 5 out of 5
following a purchase from 05/08/2025
I have been ordering your labels for 5 years. Never disappointed. Good quality.
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Laurie C.
Rating: 5 out of 5
following a purchase from 05/08/2025
I have ordered several times and always satisfied with the result
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Laurianne V.
Rating: 3 out of 5
following a purchase from 05/08/2025
The snack box I ordered is not great, the customization on it is a poorly stuck film. The customer service, however very efficient, sent me another box but it was also poorly stuck. I now have two boxes, so the customization is not up to what one can expect from French manufacturing. The 3 stars are for customer service and delivery speed.
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Response from Petit-Fernand
Hello Laurianne,

Thank you for your constructive feedback. We are sorry to learn that the quality of the customization of your snack boxes did not meet your expectations. Your satisfaction is important to us, and we take your comments very seriously. We will review our manufacturing process to ensure better quality in the future.

We also thank you for your appreciation of customer service and delivery speed. Please do not hesitate to contact us if you have any other suggestions or concerns.

Have a nice day,
Camille C-MonEtiquette
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Marine L.
Rating: 5 out of 5
following a purchase from 06/08/2025
Package received on time
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Maria R.
Rating: 5 out of 5
following a purchase from 05/08/2025
We are fans of the labels.
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Joanna P.
Rating: 5 out of 5
following a purchase from 26/07/2025
Everything is great !!!
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Cheyenne D.
Rating: 5 out of 5
following a purchase from 06/08/2025
Superb
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Mélanie T.
Rating: 5 out of 5
following a purchase from 05/08/2025
Quality labels and impeccable service
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Samantha B.
Rating: 5 out of 5
following a purchase from 05/08/2025
Always very satisfied with my orders, 3rd year that I have been taking them.
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Alison P.
Rating: 5 out of 5
following a purchase from 05/08/2025
Always as great
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Celine P.
Rating: 5 out of 5
following a purchase from 03/08/2025
Labels and accessories ordered for each return for 4 years. Quantity always impeccable and varied and attractive choice. I highly recommend.
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Sylvie M.
Rating: 5 out of 5
following a purchase from 05/08/2025
Perfect
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Adeline Q.
Rating: 5 out of 5
following a purchase from 05/08/2025
Once again, 100% satisfied. The children were able to choose the colors and designs. Both children and parents are satisfied.
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Leila S.
Rating: 5 out of 5
following a purchase from 05/08/2025
Perfect. Compliant products and fast seller
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Isabelle L.
Rating: 5 out of 5
following a purchase from 05/08/2025
Always delighted with my order for 5 years
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Ilona M.
Rating: 5 out of 5
following a purchase from 05/08/2025
Perfect
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Déborah L.
Rating: 5 out of 5
following a purchase from 05/08/2025
I have been ordering for several years and have never been disappointed, execution of my order and very fast shipping, always arrives before the announced deadline. Very good value for money.
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Peggy D.
Rating: 5 out of 5
following a purchase from 05/08/2025
Even though I found the site not explicit enough and I didn't really find what I needed, the product received is compliant and very satisfactory.
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Laetitia C.
Rating: 5 out of 5
following a purchase from 03/08/2025
Yes very I order every year
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Catherine G.
Rating: 5 out of 5
following a purchase from 05/08/2025
Perfect
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Soraia S.
Rating: 5 out of 5
following a purchase from 05/08/2025
Always on top
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Myriam B.
Rating: 5 out of 5
following a purchase from 05/08/2025
Top
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Audrey S.
Rating: 5 out of 5
following a purchase from 05/08/2025
Top quality, quick and easy to stick on clothes.
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Pauline E.
Rating: 5 out of 5
following a purchase from 05/08/2025
Good finish and ease of use with the iron. However, the baking paper and the booklet were not included, contrary to what was indicated.
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Wenna F.
Rating: 5 out of 5
following a purchase from 04/08/2025
I have been ordering for several years and I am always very satisfied
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Rachel C.
Rating: 5 out of 5
following a purchase from 05/08/2025
Excellent product
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sara Z.
Rating: 5 out of 5
following a purchase from 26/07/2025
Despite a misunderstanding, the customer service handled it excellently and finally the products are of high quality.
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Déborah G.
Rating: 5 out of 5
following a purchase from 05/08/2025
Very satisfied!
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Justine N.
Rating: 5 out of 5
following a purchase from 05/08/2025
Impeccable
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Julia P.
Rating: 5 out of 5
following a purchase from 26/07/2025
Always reliable - great products, easy to re order and quick delivery
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Christelle V.
Rating: 5 out of 5
following a purchase from 05/08/2025
This is the second time I order for my son and I am very satisfied!
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Aude P.
Rating: 5 out of 5
following a purchase from 05/08/2025
Perfect
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Laetitia B.
Rating: 5 out of 5
following a purchase from 05/08/2025
First order really very satisfied
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Maryna K.
Rating: 5 out of 5
following a purchase from 26/07/2025
I like that)
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Response from Petit-Fernand
Good day, Maryna,
thank you very much for your wonderful review. It is nice that we could meet your expectations.
Have a nice day,
Customer Service EsIstMeins
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Celine F.
Rating: 5 out of 5
following a purchase from 05/08/2025
Magnificent product
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CORINNE T.
Rating: 5 out of 5
following a purchase from 30/07/2025
Nice small labels, which allows them to be attached to the care labels of the clothes. The decoration and the writing are nice. I recommend.
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ELISANGELA A.
Rating: 5 out of 5
following a purchase from 05/08/2025
Very fast delivery. Conforms to laytou. I haven't washed it yet but it seems ok to me.
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Eva S.
Rating: 5 out of 5
following a purchase from 22/07/2025
Everything went perfectly!
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Response from Petit-Fernand
Good day, Eva,
I am very pleased that you are satisfied with our product. Your feedback means a lot to me!
Have a nice day,
Customer Service EsIstMeins
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Ophélie B.
Rating: 5 out of 5
following a purchase from 05/08/2025
Fast delivery, nothing to say
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