Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 157 published reviews
5 44,6k 84% 4 3 403 6% 3 1 452 3% 2 999 2% 1 2 672 5%

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 3 and 5 stars

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F
Fabrice H.
Rating: 5 out of 5
following a purchase from 04/04/2025
Beautiful work, fast delivery
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Lily D.
Rating: 5 out of 5
following a purchase from 04/04/2025
Very good quality labels, I will recommend it to several people.
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Melyna M.
Rating: 5 out of 5
following a purchase from 04/04/2025
Top
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Ines D.
Rating: 5 out of 5
following a purchase from 04/04/2025
Nothing to say
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Santeramo V.
Rating: 5 out of 5
following a purchase from 25/03/2025
Excellent and sought-after products, moreover, impeccable after-sales service.
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Claire D.
Rating: 5 out of 5
following a purchase from 04/04/2025
Good quality labels. Fast shipping.
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Gwenael P.
Rating: 5 out of 5
following a purchase from 22/03/2025
I received my order within the indicated timeframe and everything was as shown in the visuals and in a nice notebook. Thank you.
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Marisa L.
Rating: 5 out of 5
following a purchase from 03/04/2025
Perfect, super handy booklet
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Chrystele C.
Rating: 5 out of 5
following a purchase from 04/04/2025
Beautiful products and of good quality, not disappointed with this site.
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Julie M.
Rating: 5 out of 5
following a purchase from 04/04/2025
👍
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Caro M.
Rating: 5 out of 5
following a purchase from 03/04/2025
Simply amazing! Easy to choose labels, many designs and fonts. The labels stick well on clothes. The price is great. WELL DONE 🎉
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Leanna C.
Rating: 5 out of 5
following a purchase from 25/03/2025
Good value, great labels that stick in clothes and survive the wash… I’ve never had any labels come unstuck!
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Carla P.
Rating: 5 out of 5
following a purchase from 03/04/2025
Very satisfied with my purchase, very nice color.
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Cynthia M.
Rating: 5 out of 5
following a purchase from 04/04/2025
Great products and fast delivery.
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Alice A.
Rating: 5 out of 5
following a purchase from 02/04/2025
Very good, I recommend.
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Denise A.
Rating: 5 out of 5
following a purchase from 24/03/2025
I always like to order again. I am there for my daughter.
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Response from Petit-Fernand
Good day,
F
Françoise G.
Rating: 5 out of 5
following a purchase from 03/04/2025
Perfect, very beautiful quality, well packaged, in accordance with the description.
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Claudine L.
Rating: 5 out of 5
following a purchase from 02/04/2025
Very serious house. Quick and compliant order.
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Habib B.
Rating: 5 out of 5
following a purchase from 24/03/2025
Everything is great, would love to do it again.
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Aurélie O.
Rating: 5 out of 5
following a purchase from 03/04/2025
Very satisfied with the quality of the labels. I haven't had the chance to test their durability in the washing machine yet, but it should hold up well.
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Iris C.
Rating: 5 out of 5
following a purchase from 02/04/2025
Second order placed, everything went very well. The quality is always there and the customer service is top-notch.
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Melissa I.
Rating: 5 out of 5
following a purchase from 01/04/2025
Well received
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thomas M.
Rating: 5 out of 5
following a purchase from 02/04/2025
Good product, a lot of choices, fast shipping
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Fain F.
Rating: 5 out of 5
following a purchase from 23/03/2025
All good!
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Anne L.
Rating: 5 out of 5
following a purchase from 01/04/2025
Impeccable service! Good quality labels, colors similar to those on screen, and fast delivery service.
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Eugénie J.
Rating: 5 out of 5
following a purchase from 02/04/2025
Fast shipping Good product that looks solid
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Nathalie C.
Rating: 5 out of 5
following a purchase from 02/04/2025
I recommend it every year because I am always very satisfied.
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Muriel T.
Rating: 5 out of 5
following a purchase from 01/04/2025
Very good as always.
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CHRISTINE L.
Rating: 5 out of 5
following a purchase from 02/04/2025
Very well m
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Anne-Isabelle B.
Rating: 5 out of 5
following a purchase from 21/03/2025
Very nice product. No issues.
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Laetitia G.
Rating: 5 out of 5
following a purchase from 01/04/2025
The water bottles are really great, incredible quality!! My daughter loved the embossed personalization.
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Ndeye Maty N.
Rating: 5 out of 5
following a purchase from 01/04/2025
So good
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Audrey G.
Rating: 5 out of 5
following a purchase from 02/04/2025
The adhesive labels are really of good quality and hold up well in the wash.
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Virginie M.
Rating: 5 out of 5
following a purchase from 01/04/2025
Order received quickly, quality labels.
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Alexandra G.
Rating: 5 out of 5
following a purchase from 31/03/2025
happy, fairly quick shipping, thank you
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Nolwenn K.
Rating: 5 out of 5
following a purchase from 30/03/2025
This is the second time I order the same labels, I'm a fan!
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Aurore et remi C.
Rating: 5 out of 5
following a purchase from 01/04/2025
Perfect for marking belongings and items
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Stéphanie V.
Rating: 3 out of 5
following a purchase from 02/04/2025
I had already ordered from this site and I was satisfied. This time I ordered and was supposed to receive my order on Thursday or Friday at the latest, having paid for expedited shipping; I received a green letter envelope on Monday and it was not my order. Not receiving it on the expected date, I requested a refund for the shipping costs, which were refunded to me, and upon receiving the order that was still not mine, I filed a complaint for a refund and that was refunded to me. I was disappointed with this order.
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Response from Petit-Fernand
Hello Stéphanie,

Thank you for taking the time to share your experience. We are sincerely sorry for the inconveniences encountered during your last order. This is absolutely not the level of service we wish to provide, especially since you had already been satisfied in the past.

We fully understand your disappointment regarding the delivery delay and the error in sending your order. Our teams did their best to assist you as quickly as possible.

Your feedback is valuable and allows us to strengthen our controls to prevent this type of situation from happening again. We hope to have the opportunity to regain your trust during your next order.

Have a nice day,
C-MonEtiquette
M
marie L.
Rating: 5 out of 5
following a purchase from 01/04/2025
Perfect, super convenient and very pretty.
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Émilie S.
Rating: 5 out of 5
following a purchase from 01/04/2025
Perfect 👌 Fast, top quality and super responsive customer service. I highly recommend 😊 Thank you very much
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