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M
Rating: 5 out of 5
I enjoy choosing subjects, backgrounds and fonts. It is a light and satisfying game
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 209 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 3 and 5 stars
Reset filtersT
Rating: 5 out of 5
Fast delivery and great labels for my little person's school uniform-loved the free stickers too ??
M
Rating: 5 out of 5
Very serious company. I highly recommend it. The labels are perfect?
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S
Rating: 3 out of 5
Purchase with delivery in 24h included Saturday, but not respected. So in the end I had to do without. And a customer service that does not respond to messages.
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Response from Petit-Fernand
Hello, We are very sorry to hear that your order did not arrive in time. We have contacted you by e-mail to discuss the matter. Have a nice day, Ophélie C-MonEtiquette
S
Rating: 5 out of 5
Great product, super value for money
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F
Rating: 5 out of 5
Very nice snack box, my daughter loves it.
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S
Rating: 5 out of 5
Absolutely great stick on name labels for school clothing. They are vibrant and durable as advertised at a great price. I have bought for my two boys and will do so again.
J
Rating: 3 out of 5
The gourds are beautiful but not delivered in 5 working days as advertised on the site. Annoying when you don't have the gift for the big day. The package was opened but nothing was missing.
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Response from Petit-Fernand
Hello Jérôme, We are delighted to hear that you are happy with your order. However, we are very sorry about this delivery anomaly. We have also contacted you by e-mail. Have a nice day, Ophélie C-MonEtiquette
S
Rating: 5 out of 5
Order processed quickly And
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R
Rating: 5 out of 5
For speed
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M
Rating: 5 out of 5
After-sales service that listens and responds quickly. Fast shipping. Thank you very much.
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R
Rating: 5 out of 5
I have purchased both clothing labels and labels for my daughter's various items from them and after a year of nesting they are all still intact well adhered and with perfect colors. This year I purchased personalized cotton bags and I am very pleased with the printing, bright colors and speed of delivery.
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N
Rating: 5 out of 5
The quality is super. The best labels. Hold up in the dishwasher, washing machine and during sports. We will order again and again for the kindergarten course. Thank you.
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Response from Petit-Fernand
Dear Natalia, thank you very much for ordering from us :)
B
Rating: 5 out of 5
Super !!! Everything was PRIMA
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Response from Petit-Fernand
Thank you very much for your purchase and your rating, which we are very pleased about! Have a nice day, ? Elise, EsIstMeins
N
Rating: 5 out of 5
Good product
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A
Rating: 5 out of 5
Brilliant labels! Most definitely will use again!
B
Rating: 5 out of 5
Super happy with my first purchase, thank you very much Highly recommended Very friendly customer service, replies within 1 hour Many thanks
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G
Rating: 5 out of 5
Beautiful, long-lasting labels with free stickers that kids love.
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M
Rating: 5 out of 5
Great products. The labels are beautiful and the little stickers are great as gifts. And I love the packaging with the little cardboard animals to build and color.
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N
Rating: 5 out of 5
UPDATE: received a full refund and ordered different stickers that have been great, also really good customer service, thank you. Really disappointed with the stickers this time around. I've been ordering for a few years now and always been great but this time they don't stick very well and keep peeling off everything *no email received as of yet*
Response from Petit-Fernand
Hello Nicola, We are sorry to hear that the quality of our object labels hasn't been satisfactory this time around. We have now contacted you by email to offer a suitable solution. Jessica, Petit-Fernand
J
Rating: 5 out of 5
Good product, adequate price, good quality. We repeat year after year, always with excellent results.
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M
Rating: 5 out of 5
Only the shipping took a little long. Otherwise, the stickers are super cute and easy to use.
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Response from Petit-Fernand
Thank you for your purchase and your review. We are sorry that the delivery took longer than expected. However, we are pleased that you like our products. Have a nice day, ? Elise, EsIstMeins
S
Rating: 5 out of 5
Complete and fast
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L
Rating: 3 out of 5
Nickel label, correct delivery time. However, the gourd we received was damaged. We reported it and no reply. Too bad, I wouldn't recommend it and wouldn't recommend it either.
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Response from Petit-Fernand
Hello Laureen, Thank you for your message. We've contacted you by e-mail to discuss the matter. Have a nice day, Ophélie C-MonEtiquette
I
Rating: 5 out of 5
Petite Fernand's costumer service is extremely supportive and understanding. They have helped me immediately and with love. Petite Fernand is absolutely the number 1!!!
C
Rating: 5 out of 5
I'm delighted with my purchase, the personalized snack box is adorable. Delivery was a little long for my taste, but apart from that, I'd recommend it.
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C
Rating: 5 out of 5
Had an amazing experience with this company and the product is awesome
A
Rating: 5 out of 5
Excellent experience. Chosen for the second time. Fantastic graphics. Very fast delivery time. Everything perfect for my little one. I highly recommend it!!!
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C
Rating: 3 out of 5
I usually order my labels and this year the delivery times were longer than normal.
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Response from Petit-Fernand
Hello, We're sorry for the delay due to the busy postal service. However, we have contacted you by e-mail to discuss this incident with you. Have a nice day, Ophélie C-MonEtiquette
N
Rating: 3 out of 5
Hello I paid almost 9 euros for a 24h delivery. Ok there was the weekend between but it took more than 6 days to receive the order.
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Response from Petit-Fernand
Hello Nadine, Thank you for your feedback. We're very sorry about this incident and have taken the liberty of contacting you by e-mail in order to propose a compensatory solution. Have a nice day, Ophélie C-MonEtiquette
C
Rating: 3 out of 5
The products are great but the delivery time was too long.
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Response from Petit-Fernand
Hello Sophie, We are delighted to hear that you are happy with your order. However, we are very sorry about this delivery incident. We have contacted you by e-mail to suggest a solution. Very nice day, Ophélie
J
Rating: 5 out of 5
Super great, very easy to stick and my child loves it
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Response from Petit-Fernand
Thank you very much for your order and your great review! We are delighted that you like our products. Have a nice day, ? Elise, EsIstMeins
M
Rating: 3 out of 5
I am very satisfied with the products. The labels are beautiful and stick well. However, I am disappointed with the delivery. I paid an additional delivery fee (10) to be delivered in 24h and I received my order 4 days later...
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Response from Petit-Fernand
Hello Alexandre, We are sorry that Chronopost did not meet its delivery commitments. However, we have contacted you with a solution for this incident. Have a nice day, Ophélie C-MonEtiquette
M
Rating: 5 out of 5
Received quickly and is exactly what I asked for.
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C
Rating: 5 out of 5
Very good ??the labels are great ?? available and responsive.
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S
Rating: 5 out of 5
Fast delivery, fair price, I've ordered several times already and I'm very satisfied.
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S
Rating: 5 out of 5
Very good quality and fast shipping
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S
Rating: 5 out of 5
Hello I am very satisfied with my order, very good quality. On top of that, their customer service is top notch. I had a reservation because I hadn't received my product on time despite paying extra for a 24-hour delivery, but customer service was very responsive in resolving this problem. I recommend this site, go with your eyes closed. My son is so happy with his personalized labels and his moth to taste. Thank you
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Response from Petit-Fernand
Hello Stéphanie, We have contacted you by e-mail with a solution to this incident. We are sincerely sorry, and we hope that your little one's return to school went well. Have a nice day, Ophélie C-MonEtiquette
K
Rating: 5 out of 5
Communication is fantastic and the staff are really helpful. The stickers arrived in a little booklet which is super cute and practical. There are additional stickers for the children to play with which I thought was a nice touch. The actual stickers are the perfect size, not too big which means they fit on the clothing label nicely but not small enough to be missed. They attach to the clothing really well and are incredibly durable. Couldn't recommend enough.
C
Rating: 5 out of 5
There's nothing to complain about, I've been a customer for about 6 years and I've never been disappointed. I recommend them.
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