Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 194 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 3 and 5 stars

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Maria
Rating: 5 out of 5
All very well. Thank you.
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chiara
Rating: 5 out of 5
The best labels I've tried
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Leire Urionabarrenetxea
Rating: 5 out of 5
Good quality. Professionalism. Good customer service .
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Majoe16
Rating: 5 out of 5
Every year, I'm at peace at the start of the new school year because I know my little one will have quality stickers in record time. I ordered a week before school started, came back from vacation and the envelope was sitting in my mailbox. Also, when I return cases that are too small, I'm always told that the stickers are cute. My little guy collects the stickers on the back pages. Thanks for your professionalism, I'm a fan!
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B.E
Rating: 5 out of 5
Everything is great, only the delivery was too late and since the labels were for school enrollment and we really ordered 2 weeks before, it was sad. Otherwise it was very nice, also nice and courteous that the product was given to us as a gift! Customer service is also very quick and kind! All in all, unfortunately you can't help it (DHL delivered it too late) that it came too late and gave us the product anyway! We have used it elsewhere and it does what it promises!
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Response from Petit-Fernand
Thank you for your review. We are sorry that your order arrived late, but unfortunately we have no control over the postal service. However, we are always here to help our customers! Great that you like our products. See you soon for another order! Have a nice day, ? Elise, EsIstMeins
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Marina G.
Rating: 5 out of 5
Always very nice and quality stickers.
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Mme PASCAL Aurelie
Rating: 5 out of 5
I took the Chronopost service...,.at 9.50 delivery in 24h . A scam!!! I ordered on Saturday before 18h. I received it on Thursday.... fortunately because I had to label all the stuff for Thursday evening. I was contacted today and the Chronopost charges will be refunded. Thank you
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Response from Petit-Fernand
Hello Aurélie, we tried to reach you by phone. The delivery charges have been reimbursed, as it was a delay on the part of the carrier. I wish you an excellent day, and we thank you for your confidence. See you soon, Sandra C-MonEtiquette
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Invité
Rating: 5 out of 5
My order did not arrive, I contacted them and they immediately sent me another one or reimbursed my purchase! In the end, my order arrived...but they sent me another order identical to mine without refund!!! Very nice! And I highly recommend the product. Thank you!
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Lynn
Rating: 5 out of 5
Great quality with all order, it's around my 4th order in total I've washed clothes they clothing labels always stay on koala bag was great to leave at school. Great customer service brilliant
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Diana
Rating: 5 out of 5
I'm satisfied with the quality of the products and their durability. I had a problem with the delivery, and after explanations we were able to find a solution. I recommend ++++
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Bex
Rating: 5 out of 5
Love my labels.. they didn't arrive by the delivery date but after a quick email they sent me out a new batch which arrived in no time. Amazing customer service and love the labels
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P.H
Rating: 5 out of 5
These are the best stickers and iron ones out there. Very resilient and I wouldn't order from anywhere else.
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Invité
Rating: 5 out of 5
Delighted with my order would definitely order again. Thanks
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Invité
Rating: 5 out of 5
Positive, delighted!!!
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Beatriz Santana
Rating: 5 out of 5
Every school year I rely on Petit because of the quality of the product and the speed of delivery.
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Nicola
Rating: 5 out of 5
Really well designed, very cute.. kids love them! Soo easy to use and I'm currently a few washes in and they haven't budged
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Alison S.
Rating: 5 out of 5
I ordered stickers which were lost in the post and never arrived. After contacting petit fernand they issued a refund. I reordered and the second order arrived just in time for when I needed it. I've used petit fernand for several years now, the quality of the stickers is excellent!
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Aurore Liu
Rating: 5 out of 5
The snack box is great and very practical. The small compartment is slightly difficult to open for 3-5 year olds but otherwise great.
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Jennifer C.
Rating: 5 out of 5
I purchased two bags for my little girls. The site offers many possible combinations between colors, designs, is typeface. You can also choose between two sizes and two types of material. Configuring the bag was very easy and the price is the best I have found on the internet for the same type of product. Once ordered it arrived on time. The bags are really well made and match the pictures.
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MAGDA
Rating: 5 out of 5
Excellent customer service, super quality. Always happy to return
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Response from Petit-Fernand
Thank you for your rating. ? We are always here to help you in the best possible way. Have a nice day, Elise, EsIstMeins
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Pauline Willain
Rating: 5 out of 5
Having ordered them on several occasions, I highly recommend the self-adhesive clothing labels that stick onto the garment label. I really like the 6 multiform labels that I stick on water bottles and snack boxes. This year, I picked up labels for my eldest child's school supplies. They're beautiful and, above all, practical! I've also taken over the binder labels that I attach with a colson.
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Ángela
Rating: 5 out of 5
I love the designs you propose. The different formats of stickers fit perfectly. They send everything very nice in a little booklet. It takes a while to arrive because it is by regular mail. You have to order it in advance.
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Yarka
Rating: 5 out of 5
Every back-to-school season, I have labels made for clothes and other items for my little girl. I'm loyal to this brand because I find that the multitude of designs and the quality of the labels give me great satisfaction, and my daughter is just as happy as her mom!
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VM
Rating: 5 out of 5
Very good products! Stickers are still on after washing. Will order more. Very good quality.
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Kinga W.
Rating: 5 out of 5
Very happy??
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Julia T.
Rating: 5 out of 5
I am very satisfied with the Klebies from "es ist meins"... they hold bombe on textiles and other surfaces... the print quality is great... the shipping was always reliable... the only drawback without deduction of stars is the shipping time... I have understanding with the large request ????... have never ordered anywhere else, despite coupon codes or influenserwerbung. Just love it?
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Response from Petit-Fernand
Thank you for your review, which is so valuable to us. We are sorry that the delivery time took a little longer than expected. See you soon for another order! Have a nice day, ? Elise, EsIstMeins
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Rebecca
Rating: 5 out of 5
The website is easy to use and the labels are fantastic, they stay on all clothing and drinks bottles etc, this is my forth order and wouldn't go anywhere else for labels. The quality is great would recommend.
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Domitille
Rating: 5 out of 5
I'm very happy with the products, their design and their quality. I'm also very happy with the responsiveness and honesty of the after-sales service. My delivery costs were reimbursed because chronopost didn't meet the delivery deadline.
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Response from Petit-Fernand
Hello Domitile, we have just contacted you by email to confirm the reimbursement of your delivery costs. This is due to a delay by chronopost. See you soon, Sandra C-MonEtiquette
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Lorie
Rating: 5 out of 5
Excellent, my daughter loves it. Highly recommend??
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Miss L.
Rating: 5 out of 5
From the UK but ordered due to good reviews. Happy with the product. Irons on really well and hopefully will last over time
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Verónica
Rating: 5 out of 5
Love!!! Love
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Invité
Rating: 5 out of 5
Everything top! Gladly again :)
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Response from Petit-Fernand
Thank you for your rating. ? Have a nice day, Elise, EsIstMeins
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Chantal
Rating: 3 out of 5
Positive the quality of the labels, as negative that I placed my order in the month of July and just today September 8 I had them in my mailbox. I think they should stop working with the post office or give some alternative mailing option even if you have to pay separately. Correos is not competent and it makes you guys look bad.
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Response from Petit-Fernand
Good morning, Thank you for your message. We are very sorry to hear that the post office delivered your order so late. We hope you were still able to enjoy your products. Good morning, Camille Petit-Fernand
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Timea
Rating: 5 out of 5
I like that the labels fully personalisable, brilliant bright colours, but till you can create an almost invisible light style as well if your child requires it. The delivery quick, and a fantastic supportive customer service. I tried out all types of labels, but because the end of the year I like the useful ones to give to charity, I usually use only the shoe lable and the clothes stick-on labels.
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Emilie
Rating: 5 out of 5
Everything went smoothly from order to delivery.
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Invité
Rating: 5 out of 5
The product delivers what it promises and there are great child-friendly designs!
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Response from Petit-Fernand
Thank you very much for your great review. It's perfect that you like our products. We are already looking forward to your next order! Have a nice day. ?? Elise, EsIstMeins
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Rating: 5 out of 5
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Response from Petit-Fernand
??????? ??????? ?? ??? ????????????? ?????. ????? ???????, ??? ??? ??????????? ???? ??????. ?? ??? ? ??????????? ???? ?????? ?????????? ??????! ????? ??? ???????! ?? ?????, EsIstMeins
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Maria
Rating: 5 out of 5
The labels are great and so is the customer service whenever I have to buy labels I will buy them here.
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Invité
Rating: 5 out of 5
Very nice stickers
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Response from Petit-Fernand
Thank you very much for your order and your great review. Have a nice day, ? Elise, EsIstMeins
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Maria
Rating: 5 out of 5
Great product! Highly recommend!