Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 156 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 3 and 5 stars

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Invité
Rating: 5 out of 5
Label received promptly. Formats to suit every need.
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JSch
Rating: 5 out of 5
Very accommodating customer service and great quality products at a fair price.
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Response from Petit-Fernand
Thank you very much for your order and your rating, which we are very pleased about! Have a nice day, ? Elise, EsIstMeins
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Marc-Harvey Maxi
Rating: 5 out of 5
I received my back-to-school labels fairly quickly. The quality is very good. I guess there was a problem with my order because I received 2 envelopes (I was away for the weekend). Thank you very much.
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Invité
Rating: 3 out of 5
The labels were very pretty but they mixed up the labels of the 2 children, which was very annoying given that they were back-to-school gifts.
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Response from Petit-Fernand
Hello. Thank you for your suggestion. For environmental reasons, we only send separate chequebooks when ordering several Packs. However, don't hesitate to request separate checkbooks in advance at [email protected]! We're here to help? Luce C-MonEtiquette
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Kérane GILLOT
Rating: 5 out of 5
Very satisfied with the products received, excellent quality, fast delivery!
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Invité
Rating: 5 out of 5
Fast shipping, beautiful labels
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Invité
Rating: 5 out of 5
Very good quality!
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Jess
Rating: 5 out of 5
Amazing customer service, a great product for a great price will be ordering again!
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Renata
Rating: 5 out of 5
I love this stuff. Every year I'm ordering labels fo my sons school clothes and they are amazing! So many patterns and colours. And the most important they are staying on place after washing clothes every in hight temperature. Highly recommended!
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Invité
Rating: 5 out of 5
Super fast delivery after my order. The rendering is exactly as I had it done on the website.
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lucie
Rating: 5 out of 5
Excellent after-sales service
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Jessica H.
Rating: 5 out of 5
Brilliant customer service , helped out with a missing delivery and fast replies
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Cecile
Rating: 5 out of 5
Great little personalized labels to mark your clothes. Cute and practical!
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Céline
Rating: 5 out of 5
I haven't tried it yet but the service is fast and very professional in the explanations provided with the order.
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Anna B.
Rating: 3 out of 5
Have always been satisfied so far, so have often reordered shoe labels. Placed a new order on 18.08.23. The confirmation email stated the usual processing time of 48 hours. The labels should have been sent by then. To date (24.08.23) no shipping confirmation received. The customer account states that the delivery should take place between 26.08.23 and 04.09.23. If the delivery arrives at the beginning of the specified period - ok, there can always be delays, but 04.09.23 is very late and incomprehensible. If you write an email to customer service, all you get back is a standardized reply with a reference to the 48-hour processing time and the subsequent shipping time by the postal service. Money has already been paid. Not really satisfactory.
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Response from Petit-Fernand
Hello, we are sorry that you have not yet received your order. Due to a large request, we are currently experiencing a slight delay in delivery times. We have contacted you this morning. We wish you a good day. Elise, EsIstMeins
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Amy
Rating: 5 out of 5
Have used this these labels a number of times now for both my sons and they are brilliant. They are so simple and stay in place for the whole school year. I'm sure I will continue use them for the next few years!
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Invité
Rating: 5 out of 5
Good quality of the product purchased. Conforms to the order.
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Kimberley D.
Rating: 5 out of 5
I've tried many labels for clothing/accessories and these are by far the best, never fall off. Great customer service, my initial order didn't arrive and they were excellent resending my order quickly which I have now received, thank you!
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GUIMARD Charlène
Rating: 5 out of 5
Second time I've ordered labels and always so satisfied. The fit on clothes, shoes or objects is top notch. I recommend them 100%.
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Invité
Rating: 5 out of 5
Simple, fast and top
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Lili
Rating: 5 out of 5
I've been ordering for several years now. I am never disappointed. The kids love it!
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Invité
Rating: 5 out of 5
Fast delivery, as ordered
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Invité
Rating: 5 out of 5
Fantastic product, I have ordered it for the third year in a row
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Nouch_Pok
Rating: 5 out of 5
Very good product, lots of choice, fast delivery.
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Cindy
Rating: 3 out of 5
Unfortunately, my order was a bit of a dud
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Response from Petit-Fernand
Hello. I'm sorry for this production anomaly, I've just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 3 out of 5
I have completed my first order in chronoposte supposedly in 24h 48h except that I received in 3 or 4 days so avoid this shipment is abuse really otherwise it's fine.
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Response from Petit-Fernand
Hello, I'm sorry that the Chronopost delivery did not meet the stated delivery times. Please contact us at [email protected] with the order number concerned so that we can help you! Have a nice day? Luce C-MonEtiquette
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S K
Rating: 5 out of 5
Great service. My first order was not received and they sent me back my order in a very short time.
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Arzu M.
Rating: 5 out of 5
Great. Very nice stickers
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Response from Petit-Fernand
Thank you for shopping at Es Ist Meins and for your kind review. ? We wish you a nice day. Elise, EsIstMeins
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PASCAL RUSSEIL
Rating: 5 out of 5
Fast, efficient service
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María
Rating: 5 out of 5
Arrived on time, also the stickers I ordered are beautiful, of very good quality and they were also very detailed with the gift stickers.
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Ginette
Rating: 5 out of 5
I'm very happy with these services, which are still of the same quality 7 years later. I've already taken labels for my first child, for whom I still have iron-on labels for operational clothing. That's why I turned directly to this site. I recommend it. No need for after-sales service at the moment.
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Lizette
Rating: 5 out of 5
The site simply lets you personalize the labels, and you can keep the personalization from one label to the next. My only regret is that I didn't find a more sober, "school-like" script for a child starting to learn to read (the script I used has the letters B askew...). I wanted to keep the same personalization as last year, and the colors varied slightly, but nothing catastrophic. Customer service is really top notch, with the reprinting and return of my label order within 48 hours, following the non-delivery of the tracked letter by the post office. In short, I'm delighted to continue my relationship with C-mon-etiquette!
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fabien JOLIVEL
Rating: 5 out of 5
Very good quality. Good disgin
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Ana
Rating: 5 out of 5
The order was delayed, but I called and very kindly they solved the problem and in two days I had it. And everything was perfect
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Response from Petit-Fernand
Hello, Thank you very much for your message ! Good day, Camille Petit-Fernand
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Marie H.
Rating: 5 out of 5
Perfect Very good quality, fast shipping. Great as always!
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Lillulabye
Rating: 5 out of 5
Fast delivery, practical and well printed labels. I recommend
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Lise
Rating: 5 out of 5
I've been ordering for several years - never disappointed - very good quality
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Sam
Rating: 5 out of 5
3rd order and still very satisfied with the products. Lots of choice of designs to personalize the labels. Wash-resistant.
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aurelien
Rating: 5 out of 5
Very happy with my purchase. The labels are perfect. The shipping was more than fast. This is really a site that I recommend in every way.
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Irina
Rating: 5 out of 5
The order arrived quickly, the stickers are very nice, good quality, well filled in, inside all the instructions. There were a few stickers missing from the order, but they were also sent very quickly. Excellent service, excellent customer service. I will recommend to friends.
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