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C
Rating: 3 out of 5
Order arrived very late.Taken unnecessarily because I had to make do with other labels. Disappointed
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 898 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
3 star reviews
Reset filtersF
Rating: 3 out of 5
Processing time not particularly fast and especially not clear when ordering
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D
Rating: 3 out of 5
I followed the instructions to the letter, after the first wash some labels still started to peel off.
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P
Rating: 3 out of 5
Gave 3/5 stars because I never received my labels...I got sent someone else's (and mine went to another customer!). Got my refund quickly at least.
F
Rating: 3 out of 5
Unfortunately, it is very slow for the product to arrive home especially since it is shipped almost immediately. The first time was faster than the second time. But for the quality of the products I would reorder more times!
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E
Rating: 3 out of 5
I purchased kindergarten backpack, pencil cases,name stickers, and water bottle. All very cute but not justified related to the prices! The name sticker in the backpack,after not even 2 weeks of kindergarten is coming off...I thought better!
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V
Rating: 3 out of 5
Love the product but delivery takes too long
A
Rating: 3 out of 5
Classic labels are fine, but it's impossible to apply iron-on labels following the instructions.
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A
Rating: 3 out of 5
the gourd is great, although a bit heavy for our daughter's schoolbag. we were very disappointed with the snack box, which was just a sticker. For the price, I didn't think that would be the case.
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N
Rating: 3 out of 5
I am still waiting for the order from September 12th
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Response from Petit-Fernand
Hello, we are sorry that you have not yet received your order. We would like to offer you a solution. That is why we have just contacted you. Have a nice day, Elise, EsIstMeins
C
Rating: 3 out of 5
I was a little disappointed with my purchase, especially for the direct-glue garment labels. After the first few washes, some of them were already peeling off, even though I had stuck them onto the garment label. The iron-on labels are very good, however, and so are the labels for objects!
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M
Rating: 3 out of 5
Arrived later than indicated, unable to keep track of the package. The shoe stickers stick worse than other years and we have already lost 2 pairs.
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I
Rating: 3 out of 5
The rendering is great but disappointed as soon as the promises were not kept, I paid more to be delivered in 48 hours and it was not respected at all.
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F
Rating: 3 out of 5
After my 1st order 1 year ago, I re-ordered for back-to-school, and this time I'm a bit disappointed. The labels don't hold up as well as the first time.
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R
Rating: 3 out of 5
The labels don't seem as hard as they have in the past
I followed the instructions of no wash or wear for 24 hours but had a couple start to peel off
M
Rating: 3 out of 5
Disappointed for the price, would need to hire someone to supervise the person doing the assembly.
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C
Rating: 3 out of 5
I had a good first experience with these labels but the quality dropped with those of my last order, half of the iron-on labels peeled off after only one wash, considering the price, it's not worth it.
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C
Rating: 3 out of 5
I emailed but haven't had a response. The stickers are good and we really like them, however the iron on stickers all peeled off after a few days at school. (This is before I had even washed them and I followed all care instructions) I believe I may have had a bad batch as the stickers are good.
C
Rating: 3 out of 5
Delivery was slow, product is average as started to peal after second wash. Not supposed to do that
P
Rating: 3 out of 5
The normal labels and the iron-on labels are great, but I'm a bit disappointed with the customizable gourd. It's the first day that my son is taking it to school and the name has already been removed.
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T
Rating: 3 out of 5
I liked how cute the designs where and how easy to design and iron in, however some of the labels I have ironed in have came out or come loose and the children's uniforms have been washed 5-7 times maximum, quite disappointed
H
Rating: 3 out of 5
The labels are very beautiful and of high quality. The selection of colors and motifs is also satisfactory. However, shipping took a very long time.
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Response from Petit-Fernand
Hello, We are sorry that the delivery took longer than expected, but we are located in France, so it takes a little longer than in Germany. However, we are pleased that you like your order! ?? Have a nice day, Elise, EsIstMeins
J
Rating: 3 out of 5
last time I ordered I thought the labels were nicer :-(
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N
Rating: 3 out of 5
This is the second time I've ordered. I had paid for my order to be delivered as soon as possible but my order was delayed due to a shortage of a gourd stopper but their customer service reimbursed me and even asked me if I wanted another color of gourd stopper. I think it's great. I think it's great. In any case, their products are always so good ????. I recommend them!
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L
Rating: 3 out of 5
I have used this company for years but unfortunately this years batch are just not sticking to the clothing tags which is really frustrating as they always used to stick so well and I have not been doing anything different to my washing.
A
Rating: 3 out of 5
Very cute labels and well printed BUT after a week the shoe labels had fallen off both pairs of shoes I had added them to. Wouldn't buy them again. This is after years of using a different brand - they were impossible to remove.
C
Rating: 3 out of 5
I'm not sure what to think. Some labels have already come off even though I wash my clothes at 40 degrees maximum. I wouldn't recommend the direct-glue type
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C
Rating: 3 out of 5
I order the labels every year and am very satisfied with the service. However, this year, the order arrived late and I had to start the year without the labels, too bad... I'll use them next year...
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N
Rating: 3 out of 5
The labels are very easy to apply and adhere perfectly to different surfaces.
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M
Rating: 3 out of 5
The labels are really superb. However, I have a problem, the first name on the gourd 1 week later is peeling off and clearly at the price of the gourd I'm rather disappointed. I'm going to contact the service department to see if this can be corrected.
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K
Rating: 3 out of 5
The bottle is actually quite nice, but unfortunately both the print (or rather sticker) on the bottle and the lid are quite smelly. I find it difficult to give the product to small children when my hands stink so much. But the delivery time and processing were great.
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Response from Petit-Fernand
Hello, thank you for your review. We are very sorry that our drinking bottle is causing you problems. For your information, it is not a sticker, but a sublimation print. Please contact us so that we can offer you a solution. Have a nice day, Elise, EsIstMeins
E
Rating: 3 out of 5
Too small for my taste and doesn't necessarily fit very well .
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G
Rating: 3 out of 5
Shipping not too efficient
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N
Rating: 3 out of 5
I like the non-iron clothing labels but the new ones are too small (they used to be bigger).
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L
Rating: 3 out of 5
a little disappointed that the size of the label (chosen to stick on pens) does not allow you to see the drawings printed around the first name (the drawings are intended for larger labels). the quality of the label looks great, to be seen with use over the months.
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V
Rating: 3 out of 5
The labels for the markers come off. I had to reinforce with tape .
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B
Rating: 3 out of 5
Long waiting time for the product.
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Response from Petit-Fernand
Hello, we are sorry for the long delivery time. We are a French company, so it takes longer than only in Germany. However, we hope you enjoy your order. Have a nice day, Elise, EsIstMeins
C
Rating: 3 out of 5
I have no complaints about the way my request was handled by the c mon étiquette site, as everything was sent on time. Unfortunately, having chosen chronopost delivery, I still haven't received my order and chronopost doesn't know where it is... c mon étiquette has already reimbursed me the shipping costs for the 24-hour delivery that was not respected. Unfortunately I still don't have my labels today....
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M
Rating: 3 out of 5
Ordered for school, order arrived with wrong name. After report was sent the right Product too bad it arrived after school started.
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M
Rating: 3 out of 5
I ordered labels with a delivery charge of 9.50 for delivery in 24 hours. My label sent the labels very quickly, but the delivery man took more than 24 hours to deliver. Fortunately, my label was willing to reimburse me.
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