The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
The design is very nice, but we'll have to see how it holds up over time. However, the smallest size for the pencils is too big, different from the photos. A bit disappointed
Translated reviews
Response from Petit-Fernand
Hello Lucile, Thank you for your comment. We're sorry your order didn't meet your expectations. On our website, we recommend mini labels for small items such as pens and pencils. However, you ordered the next size up, i.e. 1-line object labels, which is why they don't fit. Please do not hesitate to contact us if you have any questions! Have a nice evening? Sarah-MyLabel
E
Emilie Vander Elst
Rating: 3 out of 5
Very good, except that late on the day before the (good) order I wanted to take the green toiletry bag, but with my mobile phone it was impossible to place the order! So I waited until the next day to place an order via PC, and it was no longer available (a small disappointment). The delivery took much longer than announced, the order was for my daughter who was going away to camp and it arrived after she had left.
Translated reviews
Response from Petit-Fernand
Hello Emilie, Thank you for your comment. We are very sorry that your order was delivered after the expected date and have just contacted you to ensure that your experience with us is not tarnished by this delay. Some colors were indeed victims of their success, but do not hesitate to contact our customer service to be informed about the return date of the missing colors! A lovely evening to you Sarah-CMonEtiquette
E
Estelle Trichot
Rating: 3 out of 5
The labels do not detach easily from the backing, so I damaged several, whereas I had no problem with the last one.
Translated reviews
Response from Petit-Fernand
Hello Estelle, We're sorry for the inconvenience. There may have been a problem during production. We have contacted you by e-mail to solve the problem. Good day, C-MonEtiquette, Customer Service
D
Delphine Marchand
Rating: 3 out of 5
I've placed several orders in the past and have been completely satisfied, but this time I'm disappointed: the labels I put on just a week ago are already coming undone, which has never happened to me with previous batches.
Translated reviews
Response from Petit-Fernand
Hello Delphine, We're sorry to hear that your labels are coming unstuck. Our customer service department has contacted you to see what we can do. The C-MonEtiquette team
S
Séverine Carette
Rating: 3 out of 5
I'm a bit disappointed with the water bottle caps on the old ones. They don't hold well and they break. It's a real shame. The new system looks much better but I can't afford to buy new bottles when they're from last summer...
Translated reviews
Response from Petit-Fernand
Hello Séverine, We are sorry that the quality of our stoppers does not give you full satisfaction. Our stoppers are not interchangeable, but we regularly offer promotional codes on our website to make our products as affordable as possible. We wish you a wonderful evening? Sarah-CMonEtiquette
A
Anna Mazas Fernandez
Rating: 3 out of 5
The labels are nice but they take a long time to arrive, more than indicated. Besides, they were supposed to arrive in a mailbox (normal shipping) and they arrived by registered mail, which is a problem for me since I am never at home and in my town they only open the post office 2 hours a day in the mornings.
Translated reviews
Response from Petit-Fernand
Hi Ana, We are delighted to hear that you like our products. However, we are sorry to hear that your order took so long to arrive. ?? Thank you for your confidence. Good day, Camille Petit-Fernand
E
Enrica
Rating: 3 out of 5
I supplied you for the children's first years of school. I went back to buy labels for some field trips and did as well as usual.
Translated reviews
Response from Petit-Fernand
Good morning Enrica, We sincerely thank you for your positive feedback. We are glad to hear that you have enjoyed our products and services again since you started to source from us for your children.? Chiara Petit-Fernand
J
Julia
Rating: 3 out of 5
I was very annoyed that I could not send to my home address I live in Belgium but have a German cell phone number ... for this reason I could not give my Belgian address .
Translated reviews
Response from Petit-Fernand
Hello Julia, We are sorry to hear that you had difficulties placing an order. Delivery countries and phone numbers are not linked, so it is perfectly possible to order in Belgium with a German number. Please contact our customer service next time, they are here to help you! ?? Have a nice day, ?? Sarah-IsMine
M
Maren S.
Rating: 3 out of 5
Great design. Lots of choice. Everything held up after the first wash. Therefore not full stars for now. Price is also okay.
Translated reviews
Response from Petit-Fernand
Hello, We are very pleased that you are satisfied with your order! Please tell us how we can improve to get 5 stars! Have a nice day ?? Sarah-IsMine
S
Susana Feghali
Rating: 3 out of 5
Hello I was disappointed that the name was a sticker and name not serious on the gourd. Surely this was mentioned and sorry if this was the case. Otherwise very nice product
Translated reviews
Response from Petit-Fernand
Hello Susana, We're delighted that you like the design of the gourd. Indeed, the personalization is not an engraving but a sublimation. We hope to see you soon for another order ;) Have a nice day, Léa Customer Service, C-MonEtiquette
S
Sophie
Rating: 3 out of 5
The express delivery didn't work and I received the order more than a week later, so it was too late. It would be good to use a service other than Chronopost, which obviously doesn't do its part. I was nevertheless satisfied with C Mon Étiquette's customer service, which was available and responsive in trying to solve my problem.
Translated reviews
Response from Petit-Fernand
Hello, We're sorry you had delivery problems. The shipping costs have been refunded. Unfortunately, we have no influence over the postal service, but we hope that you will be able to use your items a little later. Have a nice day, Elise, C-MonEtiquette
T
TIBERTI
Rating: 3 out of 5
I still haven't received my order
Translated reviews
Response from Petit-Fernand
Hello, Following your email exchanges with our Customer Service, I confirm that your order has been returned. We are sincerely sorry for this delivery anomaly and hope that our products meet your expectations. Have a nice day, Camille C-MonEtiquette
A
Aurélie Bonifay
Rating: 3 out of 5
The product is great but was delivered to a relay point not chosen and far from my home.
Translated reviews
Response from Petit-Fernand
Hello Aurélie, We are very sorry about this incident concerning the carrier. Nevertheless, we hope that the products you have received correspond to your expectations. Have a nice day, Camille C-MonEtiquette
E
Estelle Lebrun
Rating: 3 out of 5
I ordered some labels and I'm a bit disappointed, the pattern I chose on my labels is half cut on the sides. The result is not necessarily the same as the image before ordering.
Translated reviews
Response from Petit-Fernand
Hello Estelle, We're sorry to hear that the visual of the labels does not match the visual of the site. Our customer service has contacted you in order to find a solution. Good day, C-MonEtiquette Customer Service
C
camille
Rating: 3 out of 5
My first order a few years ago went very well. I ordered 10 days ago labels for clothes, the design is very nice (choice in customization) fast shipping but I did not really like the quality of labels: very hard to detach so it is easy to deform a corner label to catch and there are even sometimes the first transparent plastic film of the label next to it that comes with it I think we should review the precutting to avoid this kind of inconvenience.
Translated reviews
Response from Petit-Fernand
Hello, Thank you for your message. We're very sorry about the inconvenience concerning your order. Your labels should not be difficult to remove from their backing. Our Customer Service has just contacted you by e-mail to help you as best we can. Have a nice day, Camille C-MonEtiquette
H
Héloïse
Rating: 3 out of 5
I had ordered two years ago for my first daughter. I find that the choice and quantity of labels has been greatly reduced. For example, we can no longer change the pattern depending on the type of label. That's a shame. But the quality is still very good. To be seen with future washes. The booklet was also of better quality before.
Translated reviews
Response from Petit-Fernand
Hello, when you choose one of our packs, the selected illustration is applied to all the labels in the pack. If you have any questions, please do not hesitate to contact our Customer Service. Have a nice day, Camille C-MonEtiquette
S
Sandra
Rating: 3 out of 5
I didn't know that in the pack of 100 labels, they all had the same shape/size. I preferred last year when the sizes were all different.
Translated reviews
Response from Petit-Fernand
Hello Sandra, We offer economical packs of 150 labels of various types. Feel free to have a look and see if it suits your needs: https://www.c-monetiquette.fr/pack-etiquettes Hope to see you soon on C-MonEtiquette. Have a nice day, Léa Service Clien C-MonEtiquette
C
client(e)
Rating: 3 out of 5
I'm disappointed, although I've ordered several times. This time if I ordered small labels with flowers around but the cut and made so that I have no flower on the label when I peel, it's a shame my daughter and disappointed. I wouldn't recommend this type of label next time.
Translated reviews
Response from Petit-Fernand
Hello Katy, Thank you for your loyalty. There may have been a problem with the production of the labels. Our customer service team has contacted you by e-mail to solve this problem. Have a nice day, C-MonEtiquette Customer Service Team
C
Céline B
Rating: 3 out of 5
I'm very happy with the labels, but a little surprised by the size, which is just a little big for labelling pens. I wanted to order a 2nd batch, but it was impossible to find my previous order, even with the number of the 1st.
Translated reviews
Response from Petit-Fernand
Hello, To label your pens in the best possible way, you'll find mini labels without illustrations on our site. They are ideal for marking your colored pencils, for example. You can only renew your order if you placed it by logging into your customer account. If not, you'll have to place your order again. Have a nice day, Camille C-MonEtiquette
C
Céline Garrigue
Rating: 3 out of 5
Gourd with straw, the gourd is very pretty but the lid doesn't seem to be of great quality, to be seen with time. They say there's an air hole right next to the straw, so if the child leans over a little to drink, it spills. Then they say 480 ml, but you put in 400/430, no more. I warned them, but they didn't make up for it.
Translated reviews
Response from Petit-Fernand
Hello, Concerning the capacity, it was indeed an error on our part. Thanks to your vigilance, our marketing department has taken care of modifying the bottle's product sheet. Have a nice day, Elise, C-MonEtiquette
L
Lc
Rating: 3 out of 5
Disappointed, the label plates came off as soon as I received them.
Translated reviews
Response from Petit-Fernand
Hello, We're sorry to hear about the inconvenience concerning your order. We have just contacted you to find a solution. Have a nice day, Elise, C-MonEtiquette
A
Amelia Ovcinicov
Rating: 3 out of 5
The labels are pretty but too expensive
Translated reviews
Response from Petit-Fernand
Hello, We're sorry to hear that you find the labels too expensive. However, we have many promotional offers throughout the year. Have a nice day, Elise, C-MonEtiquette
S
Scalisi C
Rating: 3 out of 5
the labels are of good quality but the prices have become too expensive.too bad
Translated reviews
Response from Petit-Fernand
Hello, We're sorry to hear that you find the labels too expensive. However, we have many promotional offers throughout the year. You can also subscribe to our newsletter to make sure you don't miss out. Have a nice day, Elise, C-MonEtiquette
M
Marzena L.
Rating: 3 out of 5
The stickers are great, but they couldn't send me a rubber seal for the bottle. The bottle is therefore unusable!!! Too bad!
Translated reviews
Response from Petit-Fernand
Hello, unfortunately I can't find any contact from you, neither by e-mail nor by phone. We will get in touch with you for further information. Have a nice day, Elise, EsIstMeins
C
Catherine GAUDET
Rating: 3 out of 5
I have been ordering for 7/8 years for my 2 sons (schools and camps) and recently for my mother (Ehpad). I have noticed a sharp decline in the quality of the labels, especially for clothing, whether iron-on or to be applied to the clothing labels. I follow the recommended application and waiting period. The labels come off in the wash and are difficult to catch on their backing. I am very disappointed and do not recommend your products. I should have changed a long time ago.
Translated reviews
Response from Petit-Fernand
Hello, We're very sorry to hear about this problem with your order. I've just contacted you to suggest a solution. Have a nice day, Elise, C-MonEtiquette
N
Nathalie
Rating: 3 out of 5
The labels are large, unlike the competition. Personally, I was expecting something smaller and more discreet.
Translated reviews
Response from Petit-Fernand
Hello, The dimensions of our labels are clearly indicated on our website, so that everyone can choose what suits them best. What's more, we offer a variety of different sizes and formats, so there's something for everyone. ?? A lovely evening, Sarah-CMonEtiquette
M
Melanie Lepoutre
Rating: 3 out of 5
The first names of 2 of my children are on the same booklet. They were ordered separately for convenience.
Translated reviews
Response from Petit-Fernand
Hello, We are sorry that the presentation of your order does not correspond to your expectations. Unfortunately, we only send packs in separate checkbooks. If you have any special requests, please do not hesitate to contact our customer service department!?? A lovely evening to you, Sarah-CMonEtiquette
J
Julie Rivoire
Rating: 3 out of 5
Fast delivery Very pretty gourd but seems fragile. Bought for my daughter's summer camp. On its first day, the gourd was all damaged with the outside decoration missing. The straw came off...and was lost...
Translated reviews
Response from Petit-Fernand
Hello Julie, We're sorry to hear about the problem with your daughter's gourd. We've just contacted you to try and find a solution! Our customer service is available from Monday to Friday to help you, so don't hesitate to call us if you have any problems with your order...? Have a nice day, Sarah- CMonEtiquette
M
Mikiie Rom
Rating: 3 out of 5
Good, but a few flaws on some of the label pages. Otherwise good rendering!
Translated reviews
Response from Petit-Fernand
Hello Melanie, We're sorry to hear that some of our pages are faulty. In order to help you as much as possible, we have just sent you an e-mail. Don't hesitate to contact our customer service team, we're here to help you! Have a nice evening? Sarah- CMonEtiquette
H
Helene
Rating: 3 out of 5
Disappointed I thought that the label could be stuck anywhere on the textile of the clothes and in fact it only sticks on the brand label of the clothes.
Translated reviews
Response from Petit-Fernand
Hello, We're sorry to hear that you're not completely satisfied with your labels. However, it is clearly stated on the product sheet of our website and on the checkbooks received that our self-adhesive clothing labels are only intended to be stuck on clothing labels. Have a nice evening? Sarah-CMonEtiquette
M
M Cherfouh
Rating: 3 out of 5
I find the labels rather nice, I tested a machine wash no problem nickel but what I dislike is that you can remove the label easily without too much effort and a child can do it and I chose these labels precisely for school.
Translated reviews
Response from Petit-Fernand
Hello, we're sorry that our self-adhesive labels don't fully meet your expectations. This range is designed to withstand the washing machine and tumble dryer, but can indeed be removed by pulling on it, in order to facilitate the resale or donation of garments unlike our iron-on labels which cannot be removed.?? A lovely evening to you, Sarah-MonEtiquette?
1
1000696189
Rating: 3 out of 5
I've been a customer of C mon étiquettes for many years, and unfortunately there was a shipping error on my last 2 orders, even though the correct address was up to date on my account. Fortunately, Elise from customer service was reactive and reshipped my order at their expense. I don't understand how this could happen 2 times in a row a year apart. So I'm wondering whether I should recommend them again.
Translated reviews
Response from Petit-Fernand
Hello, thank you for your feedback. Our teams were able to detect the reason for these erroneous receipts so that this does not happen again in the future. We are sincerely sorry that this has happened to you on two occasions and hope to see you again for future orders ? Have a nice day, Camille C-MonEtiquette
C
Cindy Chevreux
Rating: 3 out of 5
I've been ordering from Monetiquette since my eldest went back to school. The labels are beautiful and they love to personalize them themselves. On the other hand, they're holding up less and less. Over the course of the year, many of them have been removed and things have ended up being lost. I ordered them this month for the start of the new school year in September, received them promptly, put them on each of the crayons to get a head start since we'll be going on vacation soon, and the next day when I showed them to my son, half of them had already partly peeled off. What a shame!
Translated reviews
Response from Petit-Fernand
Hello Cindy, Thank you for taking the time to write to us. We are very sorry to hear that your labels are coming off. Our Customer Service has just contacted you by e-mail to help you. Have a nice day, Camille C-MonEtiquette
K
Kwok Ma
Rating: 3 out of 5
I had to repeat the order 2 times because I could no longer find my current basket. This happened when I had to interrupt the order because my daughter was getting into mischief...I came back about 1/2 hour later and my basket had been reset.
Translated reviews
Response from Petit-Fernand
Hello, We're sorry to read your message. It must be a connection problem or a computer problem. In fact, your products are available for several hours in your basket, especially if you make your purchase from your customer account. We hope your order has finally been processed. Have a nice day, Camille C-MonEtiquette
A
Anaïs Gilet
Rating: 3 out of 5
Nothing to say about the labels, but they were delivered when it was raining, in a simple envelope. As a result, I have damaged labels.
Translated reviews
Response from Petit-Fernand
Hello Anais, We're sorry to hear that your labels were damaged during delivery. We have just contacted you to find a solution! Have a nice day? Sarah- CMonEtiquette
A
Amandine
Rating: 3 out of 5
Very nice labels, but delivery was complicated because the envelope was almost all torn on receipt. Thank you for the return, a very commercial gesture on your part :)
Translated reviews
Response from Petit-Fernand
Hello Amandine, We're sorry that the envelope was damaged during delivery. We have just contacted you in order to help you.?? Have a nice day ? Sarah, CMonEtiquette
K
Kerry
Rating: 3 out of 5
Loved that I was able to pick colours and design to go on the labels but the longevity of the labels aren't there in comparison to other labels I've previously used. The clothing labels aren't even lasting the academic year! I really wanted to convert to these but sadly I've been left disappointed.
Response from Petit-Fernand
Hi Kerry, Thank you for your feedback. We are really sorry to hear that. We do not have all the informations we need to contact you, please our customer service so that we can help. Chiara, Petit-Fernand
E
Ecole Suzanne Grillet
Rating: 3 out of 5
I had an offer with Tape a l'il for free labels. My order never arrived.
Translated reviews
Response from Petit-Fernand
Hello Amélie, We're sorry you didn't receive your order, which was shipped on June 13. We have just contacted you to find a solution. ?? Have a nice day, Sarah-CMonEtiquette
E
Elodie
Rating: 3 out of 5
Quality of self-adhesive labels correct. Lots of choice but few proposals. Blurred writing if no surname on long labels.
Translated reviews
Response from Petit-Fernand
Hello, thank you for your feedback. The writing on your labels should be clear. We have just contacted you to help you as best we can. Have a nice day, Camille C-MonEtiquette
M
MATHIEU
Rating: 3 out of 5
I'm very pleased with the welcome and respect for delivery. I noticed that the Labels were a little less quality than the previous ones.
Translated reviews
Response from Petit-Fernand
Hello Catherine, I'm sorry to hear that the quality of our labels doesn't meet your expectations. I've just contacted you to find out more. Have a nice day, Elise, C-MonEtiquette
We use cookies for audience measurement and improving user experience.
English 