Customer reviews of Petit-Fernand

The labels are of good quality and stick easily. However, I'm disappointed because there's more pattern on the outside of the label than on the label itself when you peel it off the notebook.

Hello, I am very happy with my labels, however there was a small error, there is a small part of my daughter's labels (stickers mini object) that arrived with the first name of his brother. As a result, her brother only had 10 in his notebook.

Not ideal for me.

The first order did not arrive, they sent it to me again and I am still waiting to receive it.

First time I've ordered and I'm disappointed with the small-format labels that don't stick well enough to felt-tip or wood pencils. The label is too rigid and doesn't fit the pencil, so it comes off. I switched to the other brand. Sorry

Useful on all objects.

I did not receive my entire order. My daughter Jeanne's personalised pink gourd is missing. No information email about the delay and the waiting time. This is not serious at all. When will I hear from you? Homecoming is fast approaching.... ??

Order finally received on Tuesday August 29th, too bad it arrived after my son started nursery which was on Monday 28th. I had to make all the labels for the clothes and other items by hand. The order had been placed since Saturday August 19, and the envelope arrived all torn! Nevertheless, I'll probably place another order when it's time to mark the winter clothes.

Impeccable labels for clothes, but average for objects

I don't know if it was me who chose the wrong format or if there is a problem with the format but I chose labels for objects like pencils and given the size of the labels it doesn't work.

The photos showing the snackboxes are not the right ones, so I end up with two boxes in which I can't even put a compote in a gourd. The first gourds I bought broke regularly, and you sent me a cork. Fortunately, the new gourds are better. On the other hand, the caps are both black, so it's hard for me not to mix them up for my two boys. Otherwise, the labels are fine. So are the kits. It's great that you've suggested colors! I bought two kits for Adrien when you only had white, and I'm very sorry, they're dirty all the time, and look really cheap, even though I paid a lot for them. I'm thinking of continuing to buy the labels but for the rest I think I'll stop (I had bought two beautiful colored kits for the teachers and one was very badly sewn) Cordialement

Easy to use site, nice selection of snack boxes, fast shipping. Incomplete or even misleading information on the site about the self-adhesive labels. I had to order others from another site, and these will be used as "lamba" labels, which are very expensive for this purpose.

I received labels containing the name and surname of another child.

The items I received were of good quality, but my order was incomplete. A bit disappointed for my first experience.

The self-adhesive labels are great, but this is the first year I've been disappointed with iron-on labels. Most of the ones I received don't stick despite a 200 degree iron and more than 8 seconds of very firm pressure to try to fix them. Partly disappointed with my order.

not enough legibility on the kindergarten pack with several label styles - otherwise very good labels

I really like the different possibilities when it comes to choosing labels, but I feel that quality should only be about the product itself. Indeed, quality should be at all levels. This is just my humble opinion, but I would have appreciated receiving my labels much sooner. Order sent by green post... You should have chosen red but whatever. I hope to receive my order before school starts.

Missing item and given the delivery times, it will arrive after the start of the school year. In addition, I was unable to use the sponsorship because there was a promotion on another item. Not deducting 3 for a promotion (not a coupon), I find that commercially not very good. They offered a 20% discount on a future order, but I now have everything I need, so that's no longer necessary.

I have to admit I don't know how to rate it. Speed of delivery, price, print quality... all seem very good to me. But I must admit I'm disappointed with the model I chose. My daughter thought she was getting a glitter model, but it's a glitter "effect" with white stars on a pink background. The choice was a bit misleading. So my opinion isn't the wisest. Choose your rendering carefully.

The labels are really great. This is the 4th school year that I have ordered them. They stay on the clothes and resist washing. A little disappointed that once the order was placed a promo code of 15% came out the next day.

The labels are very pretty, but on the clothes labels the writing is super small, although I chose the same font and color as the object labels (which sound great). You have to get really close to see who the garment belongs to, which isn't very practical for school, and I think I'm going to have to rewrite on them, which is a shame and loses its interest.

For the price of the products, the work isn't perfect: the labels decorating the tartine boxes have air bubbles, and one of the 6 had a small dent in the plastic. But the boxes are great to use, and the disingne are great for kids.

It's a shame I didn't have better tracking. I tried to trace the delivery and the parcel number, but even the site couldn't find my connection.

They take forever to deliver the package, even the first time it was lost and they had to send it again.

I do very well with the adhesive labels, although they do occasionally come off with washing even at low temperatures. I would have liked to order other items as well, such as the water bottle or the personalized bag, but for anything other than labels there is a flat fee for shipping that makes people give up on the order. Too bad indeed!

The delivery time to was different to when they actually arrived.

I love the product. I have been using it for a couple of courses for my little girl...but by mistake, I understand, I got a whole page with a different name. I have lost that page so I can use it with my daughter. Otherwise fine, as always.

I never received my order. I was given a full refund very quickly though.

The labels are very pretty and arrive quickly. The ones for clothes and shoes are very practical and hold up well over time. This time, unfortunately, some of them are difficult to remove (poor pre-cutting). Some item labels are also too big.

Disappointed with this year's order the labels are no longer as beautiful and even slightly blurred! :( too bad I liked it better before

Order Number 3001138826 Untraceable order, I did not receive anything at home, although the website indicates that the package was delivered. Good thing I only paid 3 - UPDATE Order received!

The labels were very pretty but they mixed up the labels of the 2 children, which was very annoying given that they were back-to-school gifts.

Have always been satisfied so far, so have often reordered shoe labels. Placed a new order on 18.08.23. The confirmation email stated the usual processing time of 48 hours. The labels should have been sent by then. To date (24.08.23) no shipping confirmation received. The customer account states that the delivery should take place between 26.08.23 and 04.09.23. If the delivery arrives at the beginning of the specified period - ok, there can always be delays, but 04.09.23 is very late and incomprehensible. If you write an email to customer service, all you get back is a standardized reply with a reference to the 48-hour processing time and the subsequent shipping time by the postal service. Money has already been paid. Not really satisfactory.

Unfortunately, my order was a bit of a dud

I have completed my first order in chronoposte supposedly in 24h 48h except that I received in 3 or 4 days so avoid this shipment is abuse really otherwise it's fine.

Order received halfway. This is the third time I've placed an order. This is the 1st time this has happened. I'm waiting for the balance of my order.

Very good quality nothing to say but the. Format is very large compared to my order last year. I have to recommend a smaller size?

Delivery of the order when a complaint was filed because it did not arrive.

I found it unacceptable that this year my order was mixed up. I ordered two maternal packs and separate labels for my 9 year old, so there were three first names and instead of receiving 3 notebooks with their own labels, I received 4 and everything was mixed up inside. I had to unstrap everything to check the accuracy of my order and to dispatch to each their labels. I thought the service was a shame. The quality of the labels has always been top-notch, which is why I order them every year.

I ordered two gourds and loved them. I would recommend them. However I am very disappointed with the labels, too small and poorly explained for the order I will not repurchase. For these I'm not happy at all.