The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
This is the 3rd or 4th time I've ordered adhesive labels... each time I've noticed more and more that the labels are becoming increasingly difficult to remove. I have quite a lot to do with it. Otherwise, they are very lovingly designed and you can choose totally beautiful motifs and colors.
Translated reviews
Response from Petit-Fernand
Hello, I am sorry that you are experiencing problems with our products. I have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
M
Mabel N.
Rating: 3 out of 5
Sono 3 anni che acquisto queste etichette e ho notato una diminuzione della colla per restare attaccate, soprattutto nelle etichette da stirare. Ora con 2 lavaggi a 40° si staccano completamente e sinceramente sono rimasta un po' delusa, infatti le ultime che ho comprato sono solo adesive da mettere sulle etichette, mi sembra che quelle per ora tengano. Per il resto mi piacciono e le trovo pratiche
Translated reviews
Response from Petit-Fernand
Gentile Mabel, La ringrazio per aver condiviso la sua esperienza. Mi dispiace molto per il problema riscontrato con le etichette. Non abbiamo ricevuto altre segnalazioni in merito e, per questo, vorrei contattarla via email per poterla assistere meglio. Mi scuso sinceramente per l'inconveniente e faremo il possibile per risolvere la situazione. Cordiali saluti, Chiara, C-MonEtiquette
D
D. L.
Rating: 3 out of 5
Creating the name labels is easy and leaves plenty of room for creativity. They were dispatched within a few days. Unfortunately, I am disappointed with the labels themselves. They look great, but are very difficult to remove. If you have to label a large quantity, it's quite tedious and unnecessarily time-consuming. I have often ordered labels from here before and have always been very satisfied, and have recommended them to everyone. It would be nice if the manufacturer could return to the old quality ?
Translated reviews
Response from Petit-Fernand
Hello, we are very sorry that our products are causing you problems. I have just contacted you to offer you a solution. ? Have a nice day, Elise, EsIstMeins
S
Stefanie V.
Rating: 3 out of 5
It's not easy to remove the sticker from the sticker sheet. Each time, a piece of plastic came with it. This now leaves an irregular piece of sticker. So far, the stickers are sticking well.
Translated reviews
Response from Petit-Fernand
Hello Stéphanie, Thank you for leaving us your message. It is indeed not normal that your labels do not remove properly from your notebook. Following our telephone conversation, I can confirm that we will be sending you replacement labels? Have a nice day, Camille C-MonEtiquette
C
Chantal V.
Rating: 3 out of 5
A few labels came off in the wash. A pity, because it's really very practical.
Translated reviews
Response from Petit-Fernand
Hello Chantal, We're sorry to hear that your labels have come off. They are normally designed to withstand washing. To help you, we have just contacted you by phone and email. Have a nice day, Camille C-MonEtiquette
B
Barbara S.
Rating: 3 out of 5
I'm ordering textile stickers for the second time. Too bad the checkered background is no longer available. Delivery was quick. Unfortunately, some of the stickers came off after the second wash, even though they were applied according to the instructions.
Translated reviews
Response from Petit-Fernand
Hello, we are very sorry that our products are causing you problems. I have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
S
SYLVIE
Rating: 3 out of 5
I'm a little disappointed with the quality of the 2 items I ordered, isothermal bag !!!! and toiletry bag The bags are very light, I don't think they're high quality and the price was high. The plus is the writing of the child's first name and the decoration, but otherwise I'm disappointed.
Translated reviews
Response from Petit-Fernand
Hello Sylvain, Thank you for sharing your opinion. The quality of our products is essential for us. We can therefore guarantee that our cooler bag and toiletry bag are made to last :) Have a nice day, Camille C-MonEtiquette
J
Jessica
Rating: 3 out of 5
The products are of good quality, which is why I recommended them again, but there's no point in paying for express delivery as my labels took over two weeks to arrive. I recommend that you order in advance.
Translated reviews
Response from Petit-Fernand
Hello Jessica, Thank you very much for expressing your satisfaction with the service you received. We are sorry that the delivery took longer than expected. After checking, you had not chosen express delivery, but point relais. We have now reimbursed you for the delivery costs. ?? Elise, C-MonEtiquette
M
Mme C.
Rating: 3 out of 5
The stamp is for my daughter-in-law, and I haven't been able to give it to her yet, so I don't have any experience at the moment Sorry.
Translated reviews
Response from Petit-Fernand
Hello Chantal, Thank you for your feedback. However, you have ordered self-adhesive clothing labels from C-MonEtiquette. We hope you enjoy your order. Have a nice day, Elise, C-MonEtiquette
W
Wolfgang
Rating: 3 out of 5
Unfortunately, my first order did not arrive. After I contacted them, they sent me a second sheet of name labels. Fortunately, this one arrived and the stickers are great. Thank you very much for your helpfulness and quick response.
Translated reviews
Response from Petit-Fernand
Hello, thank you for your message. We are pleased that we were able to help you. ?? Have a nice day, Elise, EsIstMeins
S
Saida
Rating: 3 out of 5
Delivery times are not respected.
Translated reviews
Response from Petit-Fernand
Hello Saida, We're sorry to hear that you had a bad experience with the delivery. Unfortunately, we have no influence on the postal service. We hope you enjoy your order. Have a nice day, Elise, C-MonEtiquette
F
Florence V.
Rating: 3 out of 5
Fast delivery. Nice labels. The toiletry bag meets expectations, unlike the 2 laundry bags of questionable quality.
Translated reviews
Response from Petit-Fernand
Hello Florence, Thank you very much for your feedback. We are sorry to see that your order did not fully meet your expectations. Please do not hesitate to send us an e-mail with photos to explain the problem. ?? Have a nice day, Elise, C-MonEtiquette
M
Marina S.
Rating: 3 out of 5
In principle, the two drinking bottles look very high quality. Unfortunately, the lid of one of them has already broken off at the hinge. My little daughter dropped the bottle. However, I would have thought that it would be able to withstand this. A replacement would be nice. Carbonated drinks splash around when you open it. But then they don't get into the bottle.
Translated reviews
Response from Petit-Fernand
Hello, As agreed in our email exchange, we are already sending you a new cork. However, please read the product description on our website. Carbonated drinks are not suitable for this drinking bottle. Have a nice day, Elise, EsIstMeins
M
Marga
Rating: 3 out of 5
The labels come off in the first wash and are well ironed and well attached to the garment.
Translated reviews
Response from Petit-Fernand
Hello, Thank you for leaving us a comment. Your tags should not come off like this ! We have just contacted you to help you with this situation. We remain available for anything. Good day, Camille Petit-Fernand
N
Nancy C.
Rating: 3 out of 5
Lovely labels and easy to order. Unfortunately some are not easy to remove from housing and the top plastic film tore off.
Response from Petit-Fernand
Hello Nancy, Thank you for reaching out to us! Our customer service team will contact you shortly to assist you. Best regards, Chiara Petit-Fernand ??
E
EMILIE K.
Rating: 3 out of 5
This isn't the first time I've ordered labels, but it is the first time I've been disappointed with the colors. I placed two different orders and was disappointed with both. The coral pink presented in the colors is much more orange in real life, and the sage arrived bottle green... In short, I find that the initial colors don't reflect the final result.
Translated reviews
Response from Petit-Fernand
Hello Emilie, Thank you very much for your feedback. There may indeed be a slight variation in color between the rendering on your screen and the final rendering. Don't hesitate to send us an e-mail with photos so that we can have more details. We wish you a pleasant day, Elise, C-MonEtiqutte
C
Cindy
Rating: 3 out of 5
I'm happy with the labels, they're very pretty and hold up well. On the other hand, I bought two bottles and I'm very disappointed because they're expensive and there are no stickers left on the bottle and the same goes for the first name, which I washed just a few times and not in the dishwasher... I recommend the labels, but not the bottles.
Translated reviews
Response from Petit-Fernand
Hello Cindy, Thank you for your feedback. However, we would like to draw your attention to the fact that our bottles are personalized using sublimation printing. They are not self-adhesive labels. We invite you to send us photos by e-mail so that we can assess the problem. Have a nice day, Elise, C-MonEtiquette
A
Audrey
Rating: 3 out of 5
Good product, but difficult to clean the seal. If fruit juice is used, mushrooms cannot be removed.
Translated reviews
Response from Petit-Fernand
Hello Audrey, We're sorry to hear about your feedback. We recommend that you use a brush or soft cleaning element to clean your gourd as thoroughly as possible. Don't hesitate to send us an e-mail with photos so that we can help you further. Have a nice day, Elise, C-MonEtiquette
B
Byg-animal-farm F.
Rating: 3 out of 5
The lady on the phone is really nice and can work well. The shipping was a little long. The tags I thought were cloth instead they are "paper" and honestly I was disappointed. I don't like them very much.
Translated reviews
Response from Petit-Fernand
Good morning, Thank you for your feedback and for sharing your experience with us. We are happy to hear that you found our assistant on the phone kind and knowledgeable, and we sincerely apologize for the delay in shipping. We constantly strive to improve our delivery time and appreciate your understanding. Regarding the labels, we are sorry to hear that you did not find the material satisfactory. On our website, we have tried to specify the material of the labels. Your opinion is important to us and we will take it into consideration to improve communication regarding our products. We hope to serve you again in the future and offer you an experience that completely meets your expectations. Clare, Petit-Fernand ?
L
Lutz P.
Rating: 3 out of 5
I don't like the eternally long waiting time at all. The 2nd order hasn't arrived yet, even though it's only a letter. Our grandma had to be placed in a care home and we can't mark her things.
Translated reviews
Response from Petit-Fernand
Hello, We are sorry that you have not yet received your order: however, it was sent by La Poste on 29/11/2024. We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
M
M. R.
Rating: 3 out of 5
Very pretty, well presented but a little too small.
Translated reviews
Response from Petit-Fernand
Hello, Thank you very much for your message? Your feedback is important to us, as it enables us to constantly improve our products! Have a nice day, Camille C-MonEtiquette
I
Irene
Rating: 3 out of 5
The order was not delivered by the courier company and was returned. I have claimed it and am still waiting for it to arrive. The product is fantastic but the shipping with the agencies is horrible.
Translated reviews
Response from Petit-Fernand
Hello, Thank you for writing to us. We are very sorry for this delivery delay. According to the tracking, we see that your order is on its way with Correos. We hope it arrives as soon as possible and that everything is to your liking. We remain available for anything :) Good day, Camille Petit-Fernand
T
Tina M.
Rating: 3 out of 5
Just what I was looking for but delivery took quite a while
Response from Petit-Fernand
Hi Tina, Thank you for your feedback! We're glad to hear that you found what you were looking for. We apologize for the delay in delivery and appreciate your patience. If you have any further concerns, please let us know!?? Chiara, Petit-Fernand
B
Blandine O.
Rating: 3 out of 5
I'm usually very satisfied with the products I order. This time, I'm disappointed by the red color of the labels, which is more orange.
Translated reviews
Response from Petit-Fernand
Hello, thank you for your loyalty. We're sorry that this time your labels didn't come out quite as you expected. We hope, however, that you will once again find what you're looking for in our wide range of colors and illustrations :) Have a nice day, Camille C-MonEtiquette
J
Jasper
Rating: 3 out of 5
The concept is great! My daughter loved choosing her labels. However, I think the quality has gone downhill over the years. What a shame!
Translated reviews
Response from Petit-Fernand
Hello, Thank you very much for your feedback. Please do not hesitate to send us any comments you may have, as your satisfaction is our priority. Happy holidays. ?????? Elise, C-MonEtiquette
D
Dolorès G.
Rating: 3 out of 5
Always an excellent product. I just find the delivery much too long 13 days. Now, however, I would not hesitate to recommend it if necessary.
Translated reviews
Response from Petit-Fernand
Hello, We are sorry to see that your order has taken longer than expected to reach you. We hope you like it. Happy holidays. ?????? Elise, C-MonEtiquette
E
Elisa
Rating: 3 out of 5
The labels, just put in envelopes, are not in good condition when they arrive at my home. For the price I expected better packaging. I hope the quality of the labels will outweigh the packaging.
Translated reviews
Response from Petit-Fernand
Hello, We are surprised to read your e-mail. The label books are indeed sent in an envelope. Please contact us so that we can help you. Have a nice day, Elise C-MonEtiquette
S
Stella P.
Rating: 3 out of 5
The choice of labels was limited. Also, the labels don't stick as well as they used to; they peel off easily after washing (even though they are washed at low temperature and not tumble-dried), which is a shame. I don't think I'd recommend the site, to my great disappointment.
Translated reviews
Response from Petit-Fernand
Hello, We're sorry to read your review. However, our labels have not been restricted, only the patterns have been updated recently. Please contact us so that we can suggest a solution. Have a nice day, Elise, C-MonEtiquette
A
Arturo
Rating: 3 out of 5
The package was delayed for a long time, the company with which they send is not of quality. The package arrived in an envelope all dirty, and in very very bad condition of the transport, very bad image.Luckily the product inside was not damaged. I think they should change the shipping method.
Translated reviews
Response from Petit-Fernand
Hello, Thank you for taking the time to write to us. We are sorry to hear that your order arrived late and in this condition. We hope to see you again another time ! Good day, Camille Petit-Fernand
S
sarah ?.
Rating: 3 out of 5
Article received quickly but a little disappointed the color of the box is flashier than on the photo And the personalization on the box does not have a visual quali. I'm giving it to a two-year-old, who won't be able to see it, but it's a good idea. As for the gourd, it looks good visually, just a tiny tear on the side.
Translated reviews
Response from Petit-Fernand
Hello Sarah, We are sorry to read that your order did not meet your expectations. Unfortunately we don't have enough information to contact you, but we invite you to get in touch with our customer service department so that we can help you as best we can. Have a nice day, Elise, C-MonEtiquette
I
Invité
Rating: 3 out of 5
I don't like having to pick it up at the shipping point (store) when it's an envelope that fits in my mailbox at home. It's a lot of work for me to go to another town for an envelope.
Translated reviews
Response from Petit-Fernand
Hello, We have changed our shipping methods to make delivery faster than before. We are sorry to read that in your case it is more complicated this way. We try to find the best solution for you. That's why your comments are very important to us ! Good day, Camille Petit-Fernand
C
Clo R.
Rating: 3 out of 5
Positive points: second experience with this site, this time for the new bags! They can be personalized and are of very good quality on delivery. Big downside: I wanted to have them quickly before leaving on vacation, so I took express delivery (max 48h). On the website, the order was prepared in 24 hours, even though it took longer... + delivery time not respected... What's the point of taking this option at 9 to receive them 5 days later like a standard delivery? Too bad about that. Otherwise, I'm completely satisfied with my purchase.
Translated reviews
Response from Petit-Fernand
Hello, Thank you very much for your feedback. It is very rare for our lead times to be so long. However, we will notify our teams and reimburse you for the shipping costs. Have a nice day, Elise, C-MonEtiquette
J
Jessica B.
Rating: 3 out of 5
This is the second time I've ordered self-adhesive labels for clothes. I'm quite disappointed for the second time, the labels don't hold and wash off on the 1st wash.
Translated reviews
Response from Petit-Fernand
Hello, We're sorry to hear about this problem with your order. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
T
Teresa B.
Rating: 3 out of 5
I'm disappointed with the adhesion of the labels, whether on clothes or on objects.... After one day, they peel off easily.... these objects are handled by 3 and 5 year olds. I thought these labels would really stick for at least a few months....see a year ;)
Translated reviews
Response from Petit-Fernand
Hello, Thank you for your feedback. We're very sorry to hear about this problem with your order. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
L
LEVESQUE
Rating: 3 out of 5
After 2 months of use, it's not a great success. The labels are coming off certain garments (depending on the material). Disappointed...
Translated reviews
Response from Petit-Fernand
Hello, We are very sorry that our labels do not meet your expectations. Our labels are designed to be long-lasting and wash-resistant. We will pass on your comments to the relevant departments. Have a nice day, Elise, C-MonEtiquette
A
ANA
Rating: 3 out of 5
I love the brand, but since you manage the shipping via Seur, it is a chaos.
Translated reviews
Response from Petit-Fernand
Hello, Thank you for leaving us a comment :) We are sorry that your experience with our carrier did not meet your expectations. We changed our shipping methods for a faster delivery than before and we are sorry that in your case this was not the case. We hope you will try again another time :) Good day, Camille Petit-Fernand
G
GATARD
Rating: 3 out of 5
Very easy to stick on a garment or comforter, but doesn't stand up to the washing machine with 1 cycle at 40 degrees.
Translated reviews
Response from Petit-Fernand
Hello, thank you for your feedback. However, it is not normal for your labels to come off like this. This is a product designed to last over time. That's why we've just e-mailed you to help you. Have a nice day, Camille C-MonEtiquette
C
Charlotte K.
Rating: 3 out of 5
The gourd is really great! But then frankly the straw ... catastrophic ... it does not hold and my son finds himself at kindergarten without being able to drink ... too bad for the price ...
Translated reviews
Response from Petit-Fernand
Hello, Thank you for sharing your feedback with us. We are very sorry for the inconvenience and have just contacted you by email to help you with your product :) Have a nice day, Camille C-MonEtiquette
F
Francesca
Rating: 3 out of 5
I buy the labels for school. The product is very good, the shipping very long, but patience if it waits if it is worth, the problem is that since October 10 I am still waiting .
Translated reviews
Response from Petit-Fernand
Dear Francesca, We would like to inform you that our customer service team will contact you as soon as possible to provide an update on your order and resolve the situation as soon as possible. We thank you again for your understanding. ?? Clare, Petit-Fernand
A
Aanna S.
Rating: 3 out of 5
The product itself is fine but delivery time (10 business days) was insane for a regular letter sized envelope. Would not order again for this reason
Response from Petit-Fernand
Hi Aanna, Thank you for your feedback! We're glad to hear that you are satisfied with the product, but we sincerely apologize for the delivery delay. We understand how frustrating this can be and appreciate your patience. We're continuously working to improve our shipping times and hope to serve you better in the future.?? Best regards, Chiara, Petit-Fernand
We use cookies for audience measurement and improving user experience.
English 