Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 205 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 4 and 5 stars

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Nathalie H.
Rating: 5 out of 5
Fast processing, the order was exactly what I expected. I will order again! I am very satisfied.
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Amélie D.
Rating: 5 out of 5
Product meets my expectations and fast delivery
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Julia G.
Rating: 5 out of 5
Great! I recommend these labels! I love that I can personalize them. ??
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Response from Petit-Fernand
Hello, Thank you very much for your 5-star review! ? We are delighted to hear that you are satisfied with our service. Your positive feedback motivates us to continue offering you the best possible experience. See you soon! Elise, C-MonEtiquette
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Nicole M.
Rating: 4 out of 5
The stickers are beautiful and of good quality. The customer service is great. But unfortunately the delivery time of over 4 weeks is far too long.
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Response from Petit-Fernand
Hello, Thank you very much for your great review. We are sorry that the delivery took so long. ?? Have a nice day, Elise, EsIstMeins
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Sandra B.
Rating: 5 out of 5
I've been ordering from this site for a long time and I'm always so satisfied. The labels are of high quality and last over time. Shipping is quite fast.
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Response from Petit-Fernand
Hello, Thank you very much for the 5 stars! We are delighted that you enjoyed your experience with us. Your support is invaluable and we look forward to welcoming you back ? Have a nice day, Elise, C-MonEtiquette
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Addolorata V.
Rating: 5 out of 5
I have been happy with both the adhesive and iron-on clothing labels.
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Response from Petit-Fernand
We sincerely thank you for your kind words! We are happy to know that you liked our product! ?? Best regards, Chiara, Petit-Fernand
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Marion S.
Rating: 5 out of 5
Very nice gourd. We had a small problem, but the service solved it very quickly.
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Paola
Rating: 5 out of 5
Highly recommended and durable labels
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Response from Petit-Fernand
Hello Paola, Thank you very much for your comment. It's a pleasure to see that you like our products ️ Have a nice day, Camille Petit-Fernand.
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Emanuela Z.
Rating: 5 out of 5
Petit fernand is a very serious company I found myself well both to buy and also in shipping very fast thank you
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Response from Petit-Fernand
We thank you for the wonderful feedback! We are here to continue to surprise you! ?? Regards, Chiara, Petit-Fernand
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Julie G.
Rating: 5 out of 5
The site is super easy. Order received quickly! Very nice labels. I recommend :)
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Beatrice G.
Rating: 5 out of 5
Fast delivery
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Response from Petit-Fernand
Hello, Thank you very much for your 5-star review! ? We are delighted to hear that you are satisfied with our service. Your positive feedback motivates us to continue offering you the best possible experience. See you soon! Elise, C-MonEtiquette
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Houta
Rating: 4 out of 5
Super service!
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Response from Petit-Fernand
Hello, Thank you very much for your great review, which makes us very happy. Your trust and loyalty are our greatest reward. ???? Have a nice day, Elise, EsIstMeins
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sylvie R.
Rating: 5 out of 5
My order was not delivered and was immediately replaced. I hope that this time it will arrive safely in my mailbox.
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Parisse
Rating: 5 out of 5
Fast shipping! Great labels!!! This was my second order!
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Response from Petit-Fernand
Hello, Thank you very much for your support! See you soon! Camille C-MonEtiquette
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Marina K.
Rating: 5 out of 5
Everything perfect!!!!!!
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Response from Petit-Fernand
Hello, Thank you very much for your positive review, which touched us very much. ?? Have a nice day, Elise, EsIstMeins
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Patregnani
Rating: 5 out of 5
Great conformity and fast delivery
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Florence
Rating: 4 out of 5
Order never received. And when I report it, I am offered to resend or be reimbursed => I have a choice. I ask for a new shipment (I need the labels!) And the same evening I receive an email that validates a refund even though that's not what I asked for! Not very professional... why ask the customer what they want if you don't follow up on their answer? UPDATE: commercial gesture offered to compensate => I'm amending my bill, thank you!
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. Please accept our apologies for the error concerning your order. We are taking it into account so that it doesn't happen again. We remain at your disposal to discuss this matter. Have a nice day, Elise, C-MonEtiquette
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Client
Rating: 5 out of 5
I'm very happy with my labels
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Response from Petit-Fernand
Hello, Thank you very much for your feedback! We are delighted that our service has met your expectations. Your positive feedback means a lot to us and encourages us to continue offering you a quality experience. ?? See you soon, Elise, C-MonEtiquette
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KATHRYN B.
Rating: 5 out of 5
Love the name labels I ordered. The first order was lost by Royal Mail and I informed the company, who sent another set; which I received today. Lovely friendly customer care. Thank you
Response from Petit-Fernand
Hi! We are thrilled that you had a great experience! Thanks for sharing! ?? Warm regards, Chiara, Petit-Fernand
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Francesca B.
Rating: 4 out of 5
I purchased 2 custom bags and a set of labels. I have not done any washes yet so I can check the actual durability of the label but the quality seems good. Aesthetically everything looks very nice. To be improved the shipping service which affect the total price.
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Response from Petit-Fernand
We are so glad you enjoyed your purchase! Your satisfaction means a lot to us! ?? Regards, Chiara, Petit-Fernand
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Alice
Rating: 5 out of 5
Good experience with their products! Very efficient and understanding Customer service!
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Response from Petit-Fernand
Hello, Thank you for your comment which makes us very happy. ???? Lovely day to you, Elise, C-MonEtiquette
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Adeline
Rating: 5 out of 5
Lovely labels And fast, careful shipping Thank you.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback! We are delighted that our service has met your expectations. Your positive feedback means a lot to us and encourages us to continue offering you a quality experience. ?? See you soon, Elise, C-MonEtiquette
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Brossay S.
Rating: 5 out of 5
very easy to use
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Response from Petit-Fernand
Hello, Thank you very much for the 5 stars! We are delighted that you enjoyed your experience with us. Your support is invaluable and we look forward to welcoming you back ? Have a nice day, Elise, C-MonEtiquette
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Paula
Rating: 5 out of 5
Love these little waterproof stickers. Have been using for every new grandchild for school uniforms and nursery. Pretty effective and cheap
Response from Petit-Fernand
Hi! Thank you for the lovely feedback! We're here to keep impressing you! ?? Regards, Chiara, Petit-Fernand
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M. D.
Rating: 5 out of 5
Super I am very happy with my purchase. I will surely recommend it.
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Response from Petit-Fernand
Hello, Thank you very much for the 5 stars! We are delighted that you enjoyed your experience with us. Your support is invaluable and we look forward to welcoming you back ? Have a nice day, Elise, C-MonEtiquette
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Sandrine F.
Rating: 5 out of 5
I ordered a "crib pack", which was delivered very quickly and was very easy to use. The presentation is great!
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Response from Petit-Fernand
Hello, Thank you very much for your 5-star review! ? We are delighted to hear that you are satisfied with our service. Your positive feedback motivates us to continue offering you the best possible experience. See you soon! Elise, C-MonEtiquette
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Esma D.
Rating: 5 out of 5
I did not receive my first order of labels and I sent an email. A very kind person answered me directly and sent me back thank you C-Monetiquette team?
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Response from Petit-Fernand
Hello, Thank you very much for your feedback! We are delighted that our service has met your expectations. Your positive feedback means a lot to us and encourages us to continue offering you a quality experience. ?? See you soon, Elise, C-MonEtiquette
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Florence
Rating: 4 out of 5
Bad experience: ordered but delivery never received. I report it (lost packages happen!), they offer me to send the package back or a refund, I can choose! I ask for a new shipment... but I receive an email in the evening that validates a refund... so I'm back to square one after waiting 3 weeks and without them even respecting my choices. Not very professional. UPDATE: commercial gesture offered to compensate => I'm changing my bill, thank you.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. Please accept our apologies for the error concerning your order. We are taking it into account so that it doesn't happen again. We remain at your disposal to discuss this matter. Have a nice day, Elise, C-MonEtiquette
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Sabrina H.
Rating: 5 out of 5
Fast, friendly and courteous processing. Unfortunately, our order was lost in the post over the holidays. That can happen. However, we were helped immediately and the money was refunded. We would have liked to place a new order. However, due to the short notice, we decided on manual labeling. Maybe next time.
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Response from Petit-Fernand
Hello, Thank you very much for your great review, which makes us very happy. Your trust and loyalty are our greatest reward. ???? Have a nice day, Elise, EsIstMeins
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Katie
Rating: 5 out of 5
Excellent quality and fast delivery
Response from Petit-Fernand
Hi! It means a lot to us to hear that you're happy with our service! ?? Best wishes, Chiara, Petit-Fernand
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Sandrine S.
Rating: 5 out of 5
I've chosen 2 kinds of clothing labels. They're very pretty, easy to put on. Lots of choice. Fast shipping.
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Response from Petit-Fernand
Hello, Thank you very much for your 5-star review! ? We are delighted to hear that you are satisfied with our service. Your positive feedback motivates us to continue offering you the best possible experience. See you soon! Elise, C-MonEtiquette
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Client
Rating: 5 out of 5
From order to perfect delivery
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Response from Petit-Fernand
Hello, Thank you very much for the 5 stars! We are delighted that you enjoyed your experience with us. Your support is invaluable and we look forward to welcoming you back ? Have a nice day, Elise, C-MonEtiquette
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Vic L.
Rating: 4 out of 5
Super labels match the description
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. Have a nice day and best wishes for the New Year! ???? Elise, C-MonEtiquette
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Anais.C
Rating: 5 out of 5
Order received very quickly, the adhesive labels are of good quality and seem to wash well. I'm very satisfied with my purchase.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback! We are delighted that our service has met your expectations. Your positive feedback means a lot to us and encourages us to continue offering you a quality experience. ?? See you soon, Elise, C-MonEtiquette
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Hervé
Rating: 5 out of 5
My initial order did not arrive. I informed them of this and they immediately responded positively to my request. Great after-sales service! Thank you very much.
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Response from Petit-Fernand
Hello, Thank you very much for your 5-star review! ? We are delighted to hear that you are satisfied with our service. Your positive feedback motivates us to continue offering you the best possible experience. See you soon! Elise, C-MonEtiquette
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Maria D.
Rating: 5 out of 5
Very pretty labels! I'll have to see how they hold up over time. For now I'm happy
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Rose40
Rating: 5 out of 5
Very fast shipping. The labels wash well
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Response from Petit-Fernand
Hello, Thank you very much for the 5 stars! We are delighted that you enjoyed your experience with us. Your support is invaluable and we look forward to welcoming you back ? Have a nice day, Elise, C-MonEtiquette
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alice
Rating: 5 out of 5
great product arrived on time
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Response from Petit-Fernand
Thank you for the great feedback! We are thrilled to have satisfied customers like you! ?? All the best, Clare, Petit-Fernand
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HM
Rating: 5 out of 5
Have been using these labels since my children were small since no other label is a) less labour intensive b) longer lasting. They have been an absolute godsend. Thank you Petit-Fernand!
Response from Petit-Fernand
We're so happy you had a positive experience! Come back soon! ?? - Chiara Petit-Fernand
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A.S
Rating: 5 out of 5
I am very happy with the stickers, had to contact customer service and was helped immediately.
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Response from Petit-Fernand
Hello, Thank you very much for your great review, which we are very pleased about. ?? Have a nice day, Elise, EsIstMeins