English 
J
Rating: 4 out of 5
Satisfied
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 900 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
4 star reviews
Reset filtersM
Rating: 4 out of 5
OK all's well
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M
Rating: 4 out of 5
Very good
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Response from Petit-Fernand
Dear Magali,
Thank you very much for your positive review and for rating C-Monetiquette. We are delighted that you found our service to your satisfaction. Please do not hesitate to come back to us if you have any suggestions or specific needs, we would be delighted to help you further.
Best regards,
The C-Monetiquette team
Thank you very much for your positive review and for rating C-Monetiquette. We are delighted that you found our service to your satisfaction. Please do not hesitate to come back to us if you have any suggestions or specific needs, we would be delighted to help you further.
Best regards,
The C-Monetiquette team
E
Rating: 4 out of 5
C'est top
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J
Rating: 4 out of 5
Fast delivery
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C
Rating: 4 out of 5
A little small but very pretty. Delivery problem though.
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S
Rating: 4 out of 5
Good product, fast delivery
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Response from Petit-Fernand
Hello Sandra, thank you very much for your positive feedback. We are delighted to hear that you are satisfied with our product and the speed of delivery. Your satisfaction is our priority, and we hope to see you soon on our "C-Monetiquette" site.
M
Rating: 4 out of 5
A little expensive but the result is top notch, well presented in a small booklet.
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Response from Petit-Fernand
Hello Matthieu,
Thank you very much for your positive feedback! We are delighted that you have appreciated the quality of our product presentation. We are taking into account your remark concerning the price in order to constantly improve our offers. Please come back to us if you have any other suggestions!
Best regards,
The C-Monetiquette team
Thank you very much for your positive feedback! We are delighted that you have appreciated the quality of our product presentation. We are taking into account your remark concerning the price in order to constantly improve our offers. Please come back to us if you have any other suggestions!
Best regards,
The C-Monetiquette team
C
Rating: 4 out of 5
Fine
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Response from Petit-Fernand
Dear Corinne,
Thank you very much for your positive review of our "C-Monetiquette" website. We are delighted that you are satisfied with our service. Please let us know if you have any suggestions on how we can make your experience even better. We look forward to welcoming you back!
Best regards,
The C-Monetiquette team
Thank you very much for your positive review of our "C-Monetiquette" website. We are delighted that you are satisfied with our service. Please let us know if you have any suggestions on how we can make your experience even better. We look forward to welcoming you back!
Best regards,
The C-Monetiquette team
M
Rating: 4 out of 5
Bought these to place on my granddaughters clothes when she is attending nursery
Response from Petit-Fernand
Hi Maureen! ?? We're so glad you had a great experience with us! Thanks for sharing! ?? Chiara, Petit-Fernand
1
Rating: 4 out of 5
Excellent quality - top customer service
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M
Rating: 4 out of 5
At first I was sent the wrong labels,but as soon as I notified them,they sent the correct ones. Havent used them yet,but they look great.
Response from Petit-Fernand
Hi Lynne, we're thrilled to hear you're happy with your purchase! Thank you for sharing. ?? Best regards, Chiara, Petit-Fernand
L
Rating: 4 out of 5
Super boxes, a little small but very good quality
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J
Rating: 4 out of 5
We are very happy with the stickers from EsIstMeins. Every now and then one comes off during washing. However, we have also tried other suppliers, which were often a disaster and hardly withstood any washing. We are also very happy with the colors and shapes of the stickers.
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Response from Petit-Fernand
Hello, I am very sorry to hear about this inconvenience regarding your order. I have just contacted you to find a solution. Have a nice day, Elise, EsIstMeins
C
Rating: 4 out of 5
Practical. My daughter-in-law was happy.
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M
Rating: 4 out of 5
Conforming item Careful shipment Various production possibilities
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P
Rating: 4 out of 5
My daughter is in a home for the disabled and your labels are essential for these clothes. I have already ordered from you and I am satisfied.
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L
Rating: 4 out of 5
Possibility of choosing the size of the fabric pouch, not easy to find. I didn't know what size I was going to get and I think the one I received is a bit small.
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Response from Petit-Fernand
Hello, I'm sorry that the size is too small for you. I've just contacted you for more information. Have a nice day, Elise, C-MonEtiquette
M
Rating: 4 out of 5
Hello, I really appreciated the speed of execution and delivery. However my choice was for an entry into a retirement home and the washes done by their laundry made the labels peel off.
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E
Rating: 4 out of 5
The stickers are very nice but it says that the ironing paper is included and it does not appear. I don't know if it's by default or what, but for the price... I thought it was a good mistake, a shame.
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S
Rating: 4 out of 5
after delivery in a relay parcel not received, I called to complain and the hostess kindly did what was necessary to find it and send it to me by post.
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J
Rating: 4 out of 5
Many nice possibilities to design the soakers, also hold well on the clothes, for the quantity and in the offer price top, plus a few extra stickers (thanks??) great, but the production takes a little longer compared to others, they are a little more difficult to remove and sometimes some of the glossy coating comes off all around when peeling off
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Response from Petit-Fernand
Hello, Thank you very much for your wonderful review! We are very pleased that you are satisfied with our product and service. Your positive feedback really means a lot to us and motivates us to continue to do our best to provide you with the best experience. ?? Have a nice day, Elise, EsIstMeins
J
Rating: 4 out of 5
Very nice labels. A bit of trouble to detach them without damaging them. They remained stuck after machine washing.
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. Please do not hesitate to contact us if your labels are very difficult to detach. We'd be delighted to help. We wish you an excellent day. ???? Elise, C-MonEtiquette
M
Rating: 4 out of 5
The labels are beautiful but unfortunately my parcel arrived all wet because of the rain, so the labels aren't as "flat" as they should be. I hope they will stick well in time.
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F
Rating: 4 out of 5
Nice labels, but they sometimes peel off after washing
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A
Rating: 4 out of 5
All perfect!
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Response from Petit-Fernand
Good morning Alessandra, Your opinion is very important to us! Thank you for your continued support! ?? Best regards, Chiara, Petit-Fernand
M
Rating: 4 out of 5
Very happy with the models ordered
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G
Rating: 4 out of 5
After the package was lost in the first shipment, the company came through for me by sending me a second package which I received regularly. I am very satisfied with the product, I think I will recommend it and make other purchases in the future.
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Response from Petit-Fernand
Good morning Grace, Thank you for sharing your feedback. We are sorry to learn of your dissatisfaction regarding the labels. However, we would like to let you know that we have not received any complaints from you regarding the second order we sent you free of charge. It is crucial for us to ensure the highest satisfaction of our customers. Therefore, we will contact you directly to better understand the situation and find an appropriate solution. We thank you, Chiara, Petit-Fernand ?
M
Rating: 4 out of 5
Very pretty labels. The animals on the labels help children who can't read to find their things. The labels fit very well on the objects.
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S
Rating: 4 out of 5
So far so good, 9-month-old baby drinks well from this gourd/straw. Positive point: aspiration is not difficult Negative point: 1-Not suitable for the dishwasher (it's a detail, for me it doesn't bother me because I wash everything by hand) 2- does not exist with handles
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S
Rating: 4 out of 5
Delivery times are lengthy but that's likely because of Brexit!
Response from Petit-Fernand
Hi Sarah! We're overjoyed to hear your positive thoughts! Thank you for choosing us! ?? Warmly, Chiara, Petit-Fernand
J
Rating: 4 out of 5
The first order was lost, but they quickly managed the second.
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Response from Petit-Fernand
Hi Javier, Thank you very much for sharing your opinion. Regards, Sandra de Petit-Fernand
F
Rating: 4 out of 5
Well, I can do better.
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Response from Petit-Fernand
Hello Françoise, Thank you for sharing your opinion. We remain available by e-mail or telephone to discuss your recommendations with you. It's thanks to you that we can give the best of ourselves! ?? Have a nice day, Camille C-MonEtiquette
E
Rating: 4 out of 5
I'm used to ordering from this site, but this time I'm having a lot of trouble peeling the labels off the backing, it's really not like usual. Maybe it's a defect, I don't know.
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Response from Petit-Fernand
Hello, Thank you very much for your loyalty! We've contacted you to help :) Beautiful day, Camille C-MonEtiquette
E
Rating: 4 out of 5
Good-quality labels, but the instructions should clearly state at the beginning that the tags are to be glued to the clothing labels. Unfortunately, we didn't see this until the end of the gluing process, and the tags came unstuck.
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Response from Petit-Fernand
Hello, Thank you for your message? We'll do our best to bring this information to your attention! Have a nice day, Camille C-MonEtiquette
L
Rating: 4 out of 5
Top as usual I've been ordering for 4 years and I'm still as happy as ever.
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Response from Petit-Fernand
Hello Laurie, Thank you so much for your loyalty? It's a pleasure to continue to satisfy you! Have a nice day, Camille C-MonEtiquette
G
Rating: 4 out of 5
Impeccable customer service. I had a few problems with my last order, they got back to me very quickly and found a solution. Thank you very much.
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Response from Petit-Fernand
Hello, Thank you for taking the time to send us your feedback. As you may have noticed in the past, it's not normal for our labels to be so difficult to remove and not to stand up to washing. They are designed to withstand washing and drying at up to 60°. We hope that the labels we send you will meet your expectations this time :) Have a nice day, Camille C-MonEtiquette
A
Rating: 4 out of 5
It's very practical for clothes and school stuff. It prevents children from making mistakes. The quote is very well done. It would just miss a little more choice of drawings. The delivery time is respected. I'd recommend it.
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Response from Petit-Fernand
Hi Audrey, What a pleasure to read your review! Thank you so much for your positive feedback, it pushes us to give our best every time. ?? Beautiful day, Camille C-MonEtiquette
D
Rating: 4 out of 5
Fast, quality service
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Response from Petit-Fernand
Hello Denis, We're delighted to be living up to your expectations! ?? Have a nice day, Camille C-MonEtiquette
S
Rating: 4 out of 5
Ordered two personalized water bottles. They're pretty and true to the description, but I don't think the color will stand up to knocks and scratches for long.
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Response from Petit-Fernand
Hello Stéphanie, Thank you very much for your feedback! Your satisfaction is our priority? Have a nice day, Camille C-MonEtiquette