Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Hello, I really appreciated the speed of execution and delivery. However my choice was for an entry into a retirement home and the washes done by their laundry made the labels peel off.
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Esther
Rating: 4 out of 5
The stickers are very nice but it says that the ironing paper is included and it does not appear. I don't know if it's by default or what, but for the price... I thought it was a good mistake, a shame.
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Sylvie B.
Rating: 4 out of 5
after delivery in a relay parcel not received, I called to complain and the hostess kindly did what was necessary to find it and send it to me by post.
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Jenny
Rating: 4 out of 5
Many nice possibilities to design the soakers, also hold well on the clothes, for the quantity and in the offer price top, plus a few extra stickers (thanks??) great, but the production takes a little longer compared to others, they are a little more difficult to remove and sometimes some of the glossy coating comes off all around when peeling off
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Response from Petit-Fernand
Hello, Thank you very much for your wonderful review! We are very pleased that you are satisfied with our product and service. Your positive feedback really means a lot to us and motivates us to continue to do our best to provide you with the best experience. ?? Have a nice day, Elise, EsIstMeins
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Justine B.
Rating: 4 out of 5
Very nice labels. A bit of trouble to detach them without damaging them. They remained stuck after machine washing.
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. Please do not hesitate to contact us if your labels are very difficult to detach. We'd be delighted to help. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Margaux
Rating: 4 out of 5
The labels are beautiful but unfortunately my parcel arrived all wet because of the rain, so the labels aren't as "flat" as they should be. I hope they will stick well in time.
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France T.
Rating: 4 out of 5
Nice labels, but they sometimes peel off after washing
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A.
Rating: 4 out of 5
All perfect!
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Response from Petit-Fernand
Good morning Alessandra, Your opinion is very important to us! Thank you for your continued support! ?? Best regards, Chiara, Petit-Fernand
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Marie-Jeanne A.
Rating: 4 out of 5
Very happy with the models ordered
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Grazia M.
Rating: 4 out of 5
After the package was lost in the first shipment, the company came through for me by sending me a second package which I received regularly. I am very satisfied with the product, I think I will recommend it and make other purchases in the future.
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Response from Petit-Fernand
Good morning Grace, Thank you for sharing your feedback. We are sorry to learn of your dissatisfaction regarding the labels. However, we would like to let you know that we have not received any complaints from you regarding the second order we sent you free of charge. It is crucial for us to ensure the highest satisfaction of our customers. Therefore, we will contact you directly to better understand the situation and find an appropriate solution. We thank you, Chiara, Petit-Fernand ?
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Mélanie P.
Rating: 4 out of 5
Very pretty labels. The animals on the labels help children who can't read to find their things. The labels fit very well on the objects.
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Spiritu A.
Rating: 4 out of 5
So far so good, 9-month-old baby drinks well from this gourd/straw. Positive point: aspiration is not difficult Negative point: 1-Not suitable for the dishwasher (it's a detail, for me it doesn't bother me because I wash everything by hand) 2- does not exist with handles
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Sarah F.
Rating: 4 out of 5
Delivery times are lengthy but that's likely because of Brexit!
Response from Petit-Fernand
Hi Sarah! We're overjoyed to hear your positive thoughts! Thank you for choosing us! ?? Warmly, Chiara, Petit-Fernand
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Javier
Rating: 4 out of 5
The first order was lost, but they quickly managed the second.
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Response from Petit-Fernand
Hi Javier, Thank you very much for sharing your opinion. Regards, Sandra de Petit-Fernand
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Francoise T.
Rating: 4 out of 5
Well, I can do better.
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Response from Petit-Fernand
Hello Françoise, Thank you for sharing your opinion. We remain available by e-mail or telephone to discuss your recommendations with you. It's thanks to you that we can give the best of ourselves! ?? Have a nice day, Camille C-MonEtiquette
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Eva
Rating: 4 out of 5
I'm used to ordering from this site, but this time I'm having a lot of trouble peeling the labels off the backing, it's really not like usual. Maybe it's a defect, I don't know.
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Response from Petit-Fernand
Hello, Thank you very much for your loyalty! We've contacted you to help :) Beautiful day, Camille C-MonEtiquette
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E V.
Rating: 4 out of 5
Good-quality labels, but the instructions should clearly state at the beginning that the tags are to be glued to the clothing labels. Unfortunately, we didn't see this until the end of the gluing process, and the tags came unstuck.
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Response from Petit-Fernand
Hello, Thank you for your message? We'll do our best to bring this information to your attention! Have a nice day, Camille C-MonEtiquette
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Laurie M.
Rating: 4 out of 5
Top as usual I've been ordering for 4 years and I'm still as happy as ever.
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Response from Petit-Fernand
Hello Laurie, Thank you so much for your loyalty? It's a pleasure to continue to satisfy you! Have a nice day, Camille C-MonEtiquette
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Gwennaelle C.
Rating: 4 out of 5
Impeccable customer service. I had a few problems with my last order, they got back to me very quickly and found a solution. Thank you very much.
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Response from Petit-Fernand
Hello, Thank you for taking the time to send us your feedback. As you may have noticed in the past, it's not normal for our labels to be so difficult to remove and not to stand up to washing. They are designed to withstand washing and drying at up to 60°. We hope that the labels we send you will meet your expectations this time :) Have a nice day, Camille C-MonEtiquette
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Audrey J.
Rating: 4 out of 5
It's very practical for clothes and school stuff. It prevents children from making mistakes. The quote is very well done. It would just miss a little more choice of drawings. The delivery time is respected. I'd recommend it.
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Response from Petit-Fernand
Hi Audrey, What a pleasure to read your review! Thank you so much for your positive feedback, it pushes us to give our best every time. ?? Beautiful day, Camille C-MonEtiquette
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Denis S.
Rating: 4 out of 5
Fast, quality service
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Response from Petit-Fernand
Hello Denis, We're delighted to be living up to your expectations! ?? Have a nice day, Camille C-MonEtiquette
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Stéphanie
Rating: 4 out of 5
Ordered two personalized water bottles. They're pretty and true to the description, but I don't think the color will stand up to knocks and scratches for long.
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Response from Petit-Fernand
Hello Stéphanie, Thank you very much for your feedback! Your satisfaction is our priority? Have a nice day, Camille C-MonEtiquette
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Mme. N.
Rating: 4 out of 5
Very good and fast
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Response from Petit-Fernand
Hello Nadine, Thank you very much for your opinion! ?? Beautiful day, Camille C-MonEtiquette
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Sandra R.
Rating: 4 out of 5
Very satisfied with my purchase, it is the second purchase and we can trust them I recommend without worries!
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Response from Petit-Fernand
Hello Sandra, We really appreciate your feedback and thank you for sharing your positive experience with us. We're delighted to have been able to offer you a service that lived up to your expectations!?? Have a nice day, Camille C-MonEtiquette
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Marie G.
Rating: 4 out of 5
Just as I expected, very pretty labels
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Response from Petit-Fernand
Hello Marie, Thank you very much for your positive review! We're delighted that our service met your expectations and hope to see you again for a future order? Have a nice day, Camille C-MonEtiquette
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Alice A.
Rating: 4 out of 5
fast delivery and perfect labels
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Response from Petit-Fernand
Hello Alice, Thank you for your enthusiastic feedback! Your satisfaction is our priority! Have a nice day, Camille C-MonEtiquette
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Logan
Rating: 4 out of 5
Beautifully finished labels
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Response from Petit-Fernand
Hi Logan, Thank you so much for your encouraging feedback! It's nice to know that you like our products? Have a nice day, Camille C-MonEtiquette
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Zabou
Rating: 4 out of 5
The order was dispatched quickly, just as I had ordered. The only downside might be the difficulty of taking the labels...but maybe I'm doing it wrong, otherwise I'm very happy with my purchase, which isn't for my grandchildren but for my mom who's in a retirement home and whose clothes are often interchanged...proving that use isn't just for children.
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Response from Petit-Fernand
Hello, Thank you very much for your email. We are delighted that you are happy with your order. We are here to guide you through the purchasing process and would be delighted to help you with your next order. ?? Have a nice day, Elise, C-MonEtiquette
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Patrick K.
Rating: 4 out of 5
Very good, only I didn't receive my order sooner.
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Response from Petit-Fernand
Hello Patrick, Thank you for sharing your opinion? We're delighted you like our products and hope the next delivery will be quicker for you! Have a nice day, Camille C-MonEtiquette
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Jacky P.
Rating: 4 out of 5
nice product, fast delivery, only drawback, difficulties to detach the labels
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Response from Petit-Fernand
Hello, it's a pleasure to read your message? We'll try to be more careful next time, and we'll always be available if you need us! Have a nice day, Camille C-MonEtiquette
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Nicole M.
Rating: 4 out of 5
The stickers are beautiful and of good quality. The customer service is great. But unfortunately the delivery time of over 4 weeks is far too long.
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Response from Petit-Fernand
Hello, Thank you very much for your great review. We are sorry that the delivery took so long. ?? Have a nice day, Elise, EsIstMeins
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Houta
Rating: 4 out of 5
Super service!
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Response from Petit-Fernand
Hello, Thank you very much for your great review, which makes us very happy. Your trust and loyalty are our greatest reward. ???? Have a nice day, Elise, EsIstMeins
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Florence
Rating: 4 out of 5
Order never received. And when I report it, I am offered to resend or be reimbursed => I have a choice. I ask for a new shipment (I need the labels!) And the same evening I receive an email that validates a refund even though that's not what I asked for! Not very professional... why ask the customer what they want if you don't follow up on their answer? UPDATE: commercial gesture offered to compensate => I'm amending my bill, thank you!
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. Please accept our apologies for the error concerning your order. We are taking it into account so that it doesn't happen again. We remain at your disposal to discuss this matter. Have a nice day, Elise, C-MonEtiquette
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Francesca B.
Rating: 4 out of 5
I purchased 2 custom bags and a set of labels. I have not done any washes yet so I can check the actual durability of the label but the quality seems good. Aesthetically everything looks very nice. To be improved the shipping service which affect the total price.
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Response from Petit-Fernand
We are so glad you enjoyed your purchase! Your satisfaction means a lot to us! ?? Regards, Chiara, Petit-Fernand
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Florence
Rating: 4 out of 5
Bad experience: ordered but delivery never received. I report it (lost packages happen!), they offer me to send the package back or a refund, I can choose! I ask for a new shipment... but I receive an email in the evening that validates a refund... so I'm back to square one after waiting 3 weeks and without them even respecting my choices. Not very professional. UPDATE: commercial gesture offered to compensate => I'm changing my bill, thank you.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. Please accept our apologies for the error concerning your order. We are taking it into account so that it doesn't happen again. We remain at your disposal to discuss this matter. Have a nice day, Elise, C-MonEtiquette
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Vic L.
Rating: 4 out of 5
Super labels match the description
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. Have a nice day and best wishes for the New Year! ???? Elise, C-MonEtiquette
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Marie
Rating: 4 out of 5
Fast shipping, but from France with DPD, so unfortunately the delivery time was more than 10 days, which I didn't read anywhere in advance and I would have liked, as it was supposed to be a Christmas present. Otherwise all good
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Response from Petit-Fernand
Hello, The delivery time is indicated when you select your shipping method. We are sorry that you were not completely satisfied with the delivery. We will do our best to satisfy you. Have a nice day, Elise, EsIstMeins
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Stéphanie P.
Rating: 4 out of 5
I have already ordered several times and I am always so satisfied?
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Valerie
Rating: 4 out of 5
speed correct product
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Response from Petit-Fernand
Thank you very much for your message. We are delighted that you like our products? Have a nice day, Elise, C-MonEtiquette
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Coralie M.
Rating: 4 out of 5
Great quality. Arrives quickly and can be used straight away.
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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