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A
Rating: 4 out of 5
Very nice labels, very customizable and durable
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 678 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
4 star reviews
Reset filtersM
Rating: 4 out of 5
The quality of the product is good but the delivery took much longer than usual, I even paid for express shipping and even then it didn't arrive quickly, it took more than 1 week and honestly it leaves much to be desired in that aspect.
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T
Rating: 4 out of 5
I don't give 5 stars for shipping, but the stickers are beautifully made
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M
Rating: 4 out of 5
Product as described. I had to wait several days but customer service responded promptly and was very helpful.
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V
Rating: 4 out of 5
Everything flawless except the long delivery time.
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Z
Rating: 4 out of 5
The labels are practical. I recommend them.
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
V
Rating: 4 out of 5
Fast delivery, the labels correspond well to the description, now it's time to see for yourself.
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
K
Rating: 4 out of 5
I've had some issues with the delivery but their customer service looked into it and rectified the situation. Thanks!
A
Rating: 4 out of 5
Always perfect and useful product, shipping a little slow
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C
Rating: 4 out of 5
Good labels. The first order never arrived, but customer service quickly sent another one. The packaging was not very adequate.
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N
Rating: 4 out of 5
Quality product
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A
Rating: 4 out of 5
I have often ordered Petit-Fernand labels. The product is excellent. The thermoadhesive labels for clothing are extremely long-lasting, enduring even after many washings. Similarly, the object labels also linger on items subject to frequent washing such as water bottles. The last order arrived a little later than expected (about 10 days) Contacted the service center, immediately sent a new order, which I then stopped because the original one was delivered just the day after my report
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Y
Rating: 4 out of 5
Manufacturing and delivery were very fast, I had my two products in less than a week. The little bag is very pretty, the only thing that could be improved is the writing on the snack box, which is tiny for my taste. I would have liked a larger font. Overall, I'd recommend
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Response from Petit-Fernand
Hello, Thank you so much for taking the time to put glitter in our eyes! ?? We appreciate your suggestion. Beautiful day to you, Elise, C-MonEtiquette
R
Rating: 4 out of 5
The graphics and material are beautiful. The labels are easy to use and are very Water Resistant as well. The Service was courteous and excellent. The only downside was the delivery with the postal service delivering the envelope days later than the scheduled date. I recommend placing the order well in advance. In my case, however, the company was prepared to compensate me or re-prepare the order at its own expense in case of non-delivery. Fortunately, this was not necessary. I am very satisfied with the product. I will definitely reorder something in the future. Thank you
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L
Rating: 4 out of 5
Nice Product Punctual
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S
Rating: 4 out of 5
The labels did not arrive, then I decided to write to customer service and they sent them back at no charge. This is seriousness and willingness to want to please the customer. In the end, my rating is positive
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Response from Petit-Fernand
Good morning Stefania, thank you for contacting us and we are sincerely sorry to learn that the labels have not yet arrived. We understand how frustrating this can be and apologize for the inconvenience. We would like to inform you that we have already rescheduled your order and hope that you will be able to receive it as soon as possible. If you have any further questions or need further assistance, please do not hesitate to contact us. We are here to help you. Clare, Petit-Fernand
A
Rating: 4 out of 5
I am very happy. I received my children's labels in 5 days. My kids are super happy and so are their teachers that everything is marked with their names.
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us. We are delighted to see that you like your order. Good day, Elise, C-MonEtiquette
A
Rating: 4 out of 5
Ma première commande n'a jamais n'a jamais été envoyé ou s'est perdue. J'ai dû contacter l'entreprise par téléphone pour renouveler. Cela a pris le double de temps annoncé mais contente des étiquettes.
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L
Rating: 4 out of 5
Lovely labels and my son loved designing them. They just took ages to arrive. Over 2 weeks
C
Rating: 4 out of 5
They're nickel-plated and hold up super well
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family!?? Have a nice day, Elise, C-MonEtiquette
A
Rating: 4 out of 5
Always used Petit-Fernard , I found the stickers really good. This time I ordered the products but it was impossible to remove from the "basket" the one's I didn't want so I ended up buying all the stickers... The stickers have arrived 10 working day's ( which is fine as it was busy time) Stickers are good value, but this time was really difficult to remove them from the sheets. The glue was holding really tight so I ended up damage the name tags .. I needed to use sharp item to get it of she sheet.
S
Rating: 4 out of 5
Very nice labels for this order HEPAD The printed background for me flowers a little too bright and full! But it's still a beautiful print. Thanks also for the fast delivery.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
C
Rating: 4 out of 5
I had ordered some several years ago. Today I'm a little disappointed by the quality.
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Response from Petit-Fernand
Hello, Thank you for taking the time to send us your opinion! Please don't hesitate to send us your comments and feedback, which are invaluable in helping us to offer you the best products. Have a nice day, Elise, C-MonEtiquette
N
Rating: 4 out of 5
Excellent customer service, unbeatable. I did not receive the first order and they solved it immediately. The failure was with the Seur delivery that I did not get the order. It is not the first time that this has happened to me with this delivery company in my area.
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P
Rating: 4 out of 5
The labels are very nice and functional, the only thing the ordinary shipping arrived later than the expected time.
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V
Rating: 4 out of 5
It's all very pretty, but the writing on the gourd of my daughter's first name has already partially faded after 2 weeks. What a shame...
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Response from Petit-Fernand
Hello, Thank you for taking the time to send us your feedback! We've just contacted you so we can help. Have a nice day, Elise, C-MonEtiquette
S
Rating: 4 out of 5
Very positive
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J
Rating: 4 out of 5
I like the stickers, they work well but I ordered at the end of the back to school rush and I think the cutting machine needed it's blades sharpened because they weren't quite cut through.
S
Rating: 4 out of 5
Just as we expected. Very happy with the product.
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I
Rating: 4 out of 5
All good, but high shipping costs.
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J
Rating: 4 out of 5
Excellent stickers for clothes and bottles etc. amazing packaging as all the stickers are kept in one booklet.
F
Rating: 4 out of 5
They are printed quite well but there must have been in my case a manufacturing error because they come off so badly! Some are not even pre-cut
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G
Rating: 4 out of 5
Great product, I've used before and they don't come off. I would have given 5 stars but the item didn't arrive. However customer service was great. It just meant I didn't get them in time for when I needed them. Would use again.
C
Rating: 4 out of 5
Practical water bottle, but my 3-year-old daughter can't open it, as it's too hard and therefore not suitable for this age. Too bad
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a review. Please do not hesitate to contact our customer service department so that we can help you. Have a nice day, Elise, C-MonEtiquette
B
Rating: 4 out of 5
The first mailing was not successful but after contacting you by email immediately you scheduled a second mailing which arrived quickly. I am very satisfied with it.
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V
Rating: 4 out of 5
Quality of the labels is very good , it took a while for the delivery of the order (10 days) I wrote to customer care to report that I had not received anything , they replied immediately saying that they would send me a new order, then the next day I received the original order and everything was resolved .They are very helpful.
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G
Rating: 4 out of 5
I'm happy with my purchase
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family!?? Have a nice day, Elise, C-MonEtiquette
M
Rating: 4 out of 5
I had a problem with the delivery that never arrived, and the company gave me the opportunity to get a new order without paying
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M
Rating: 4 out of 5
Order took longer than expected
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E
Rating: 4 out of 5
The stickers are fantastic.
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