The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
The first order never arrived, customer service offered a refund or a replacement of the order, I chose the replacement hoping to receive it soon but it took a while...almost 1 month of waiting from the first order to receipt, a bit too much for adhesive labels. Compared to the order made about 1.5 years ago, I am less satisfied with the design, the writing is too large and the choice of font colors is rather limited. The quality seems good, I hope it's the same as the old order (after 1.5 years with frequent washes and dryers, the labels are still well attached).
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Response from Petit-Fernand
Dear Yulia,
Thank you for sharing your experience with us. We are sorry to learn that your first order did not arrive and that the replacement took longer than expected. We apologize for the inconvenience and appreciate your patience.
We are glad that the quality of the labels was satisfactory and hope that it continues to be so. We take note of your comments regarding the design and variety of colors, as customer feedback is essential for improving our products.
Thank you again for your support and we hope to serve you better in the future.
Best regards,
The Petit-Fernand team
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Christiane L.
Rating: 4 out of 5
following a purchase from 04/03/2026
The labels are nice but I gave 2 series to different names as gifts and I received them in the same notebook!!! That's why I'm not happy.
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Céline L.
Rating: 4 out of 5
following a purchase from 04/03/2026
Very good and very happy
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Nawal B.
Rating: 4 out of 5
following a purchase from 03/03/2026
Good quality LABEL. Bottle with a nice and lightweight design. However, the prices remain high for this.
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Marie-Christine Z.
Rating: 4 out of 5
following a purchase from 02/03/2026
Simple, effective and fast
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Karine V.
Rating: 4 out of 5
following a purchase from 24/02/2026
Top
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Gwenaelle L.
Rating: 4 out of 5
following a purchase from 21/02/2026
Good product but delivery a bit long
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Sarah R.
Rating: 4 out of 5
following a purchase from 12/02/2026
Super easy to purchase and apply.
Response from Petit-Fernand
Dear Sarah,
Thank you for your positive feedback! We're delighted to hear that you found the purchasing and application process easy. Your satisfaction is our priority, and we look forward to serving you again soon.
Best regards,
The Petit-Fernand Team
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Janette M.
Rating: 4 out of 5
following a purchase from 10/02/2026
Great stickers, great design options. I find shipping difficult in autumn/winter. My letter was quite soaked (of course, one can say: own problem if the mailbox is not tight, but we also want to give them a good product...). Fortunately, the stickers were not damaged.
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Response from Petit-Fernand
Dear Janette,
Thank you very much for your review and your positive feedback on our stickers and designs. We are sorry to hear that you had issues with the packaging during shipping, especially in this season. Your feedback is very valuable, and we will work on improving our packaging methods to ensure optimal protection.
We want every experience with our products to be excellent. Thank you once again for your understanding and support.
Best regards,
Your Es-Ist-Meins Team
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Romain & Audrey L.
Rating: 4 out of 5
following a purchase from 20/02/2026
Simplicity of creating custom labels. The choice of designs is quite nice.
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Noelle R.
Rating: 4 out of 5
following a purchase from 18/02/2026
I will see to the use.
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Romina R.
Rating: 4 out of 5
following a purchase from 10/02/2026
I am very happy with the labels ordered for my children, as I have been for years. The only small downside this time is that my daughter chose the floral patterns and unfortunately they are cut off by the format of different models. You only see it upon receipt, what a shame.
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Laetitia C.
Rating: 4 out of 5
following a purchase from 10/02/2026
Beautiful labels and customizable as desired. Small suggestion: being able to create your own kit. Because the existing ones sometimes include labels that we do not need. Super quality, very interesting price and fast service.
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Friedrich S.
Rating: 4 out of 5
following a purchase from 30/01/2026
Delivery method was not clear at first, but then okay.
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Response from Petit-Fernand
Thank you very much for your feedback, Friedrich. We are pleased to hear that the delivery ultimately met your expectations. However, we will take your concern regarding the clarity of the delivery method into account to further improve our service.
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Julie S.
Rating: 4 out of 5
following a purchase from 07/02/2026
I am very satisfied but the result of the heat transfer labels is a bit coarse, but I imagine it is the way of the label that gives this result! If not, very beautiful labels, I recommend!
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Response from Petit-Fernand
Hello Julie,
Thank you very much for your feedback and your recommendation! We are delighted that you are satisfied with your iron-on labels. We take note of your comment regarding their appearance and we will continue to work to improve our products. Your feedback is valuable and helps us to improve.
Looking forward to seeing you again on C-MonEtiquette!
Have a nice day,
Camille C-MonEtiquette
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Caty B.
Rating: 4 out of 5
following a purchase from 08/02/2026
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roger J.
Rating: 4 out of 5
following a purchase from 04/02/2026
Good product, let's see over time.
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Katia C.
Rating: 4 out of 5
following a purchase from 02/02/2026
It would be nice to have some new features in terms of drawings and backgrounds..
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Sophie G.
Rating: 4 out of 5
following a purchase from 01/02/2026
Partially received a wrong order But usually very satisfied!
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Magali B.
Rating: 4 out of 5
following a purchase from 31/01/2026
Just a problem with a color not respected
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Fanny D.
Rating: 4 out of 5
following a purchase from 25/01/2026
A practical and pretty tasting box. I just regret that the small box is too small to fit apple wedges, for example.
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SIMONE J.
Rating: 4 out of 5
following a purchase from 23/01/2026
Very good
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Susan M.
Rating: 4 out of 5
following a purchase from 16/01/2026
Great product. It takes a while to arrive from France.
Response from Petit-Fernand
Dear Susan, thank you for your positive feedback about our product! We appreciate your understanding regarding the delivery time from France and are glad to hear that you are satisfied with your purchase. If you have any further questions or need assistance, please feel free to reach out.
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Aude V.
Rating: 4 out of 5
following a purchase from 25/01/2026
Very cute.
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MARY M.
Rating: 4 out of 5
following a purchase from 11/01/2026
Excellent website and customer service. Just to mention that a plastic covering inside the delivery envelope would help as due to rain during delivery package inside was wet . If it had plastic inside the envelope would protect the delivery inside. Apart from that delighted with service and quick delivery
Response from Petit-Fernand
Dear Mary,
Thank you for your kind words about our website and customer service. We appreciate your valuable feedback regarding the packaging, and we will certainly consider your suggestion to improve the protection during delivery. We're delighted to hear that you were satisfied with our service and the quick delivery!
Best regards,
The Petit-Fernand Team
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Laura M.
Rating: 4 out of 5
following a purchase from 11/01/2026
Quirky and good quality products but not that easy to iron on. Like them very much though.
Response from Petit-Fernand
Dear Laura,
Thank you for your thoughtful review! We're glad to hear you enjoy our quirky and high-quality products. We appreciate your feedback regarding the ironing process and will take it into consideration for future improvements. If you have any tips or suggestions, we’d love to hear them!
Best regards,
The Petit-Fernand Team
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Kelly A.
Rating: 4 out of 5
following a purchase from 09/01/2026
Brilliant stick, the labels are perfect and easy to use. Only downside is that the text is bigger than the preview so the design doesn't look as nice.
Response from Petit-Fernand
Dear Kelly,
Thank you for your thoughtful feedback and for rating us 4 out of 5! We're delighted to hear that you appreciate the labels and find them easy to use. We understand your concern regarding the text size and will certainly take it into consideration for future improvements. Your input is invaluable to us!
Best regards,
The Petit-Fernand Team
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DEBORAH E.
Rating: 4 out of 5
following a purchase from 12/01/2026
Site quite clear for navigation.
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Melissa R.
Rating: 4 out of 5
following a purchase from 11/01/2026
Happy with the service but I would have liked those where we can have the phone number like for my first order
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Bineta M.
Rating: 4 out of 5
following a purchase from 10/01/2026
Satisfied with the result. Fast delivery times
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Fatiha B.
Rating: 4 out of 5
following a purchase from 04/01/2026
Honestly, it sticks very well. I gave it 4 stars because it is stated that I am entitled to at least 20%, but they did not explain that it is only on a few offers.
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Justine R.
Rating: 4 out of 5
following a purchase from 29/12/2025
We are (once again) very happy with our purchase. The waiting time for delivery was a bit longer this time while usually very fast.
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Emmanuelle H.
Rating: 4 out of 5
following a purchase from 03/01/2026
Fast and careful shipping, very appreciated! Small downside: the sulfurized paper for ironing was missing from the package. The quality of the labels seems a bit worse than during my previous purchases: thicker, harder to thermofuse and detach from the support.
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Response from Petit-Fernand
Hello Emmanuelle,
We sincerely thank you for your constructive feedback. We are delighted to learn that you appreciated the speed and care of the shipment, and we take note of your comments regarding the sulfurized paper and the quality of the labels in order to improve our services. Please do not hesitate to contact us for any questions or assistance.
Have a nice day,
Camille C-MonEtiquette
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Mélanie U.
Rating: 4 out of 5
following a purchase from 03/01/2026
I ordered different labels for my 3 children that all got mixed up in the notebooks. It's really not practical at all and it had never happened to me before even though I have already placed several orders in the past.
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Aurélie P.
Rating: 4 out of 5
following a purchase from 03/01/2026
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Claudia L.
Rating: 4 out of 5
following a purchase from 19/12/2025
These are amazing for water bottles etc they stick really well and last all school year (and beyond) through washes and all sorts however they don’t stick to clothes labels
Response from Petit-Fernand
Thank you for your feedback, Claudia! We're glad to hear that you find our labels effective for water bottles and that they endure throughout the school year. We appreciate your note regarding clothing labels and will take it into consideration for future improvements.
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Larissa A.
Rating: 4 out of 5
following a purchase from 19/12/2025
I have already ordered from them 2 times, a wonderful product! This time the delivery was delayed a bit more, arriving 5 days late but I had chosen standard delivery
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Response from Petit-Fernand
Dear Larissa,
Thank you for your feedback and for choosing Petit-Fernand twice! We are happy that you like the product. We apologize for the delay in delivery and understand that it can be frustrating. We will do our best to improve the service in the future.
Thank you again for your understanding and your valuable comments.
Best regards,
The Petit-Fernand team
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Elisabeth K.
Rating: 4 out of 5
following a purchase from 29/12/2025
Very practical and quick. The only downside is that some labels come off. You just need to iron them.
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Patricia L.
Rating: 4 out of 5
following a purchase from 27/12/2025
Very good article Fast delivery Very satisfied
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Silvia B.
Rating: 4 out of 5
following a purchase from 17/12/2025
I thought the backpack would be a little stiffer, but everything is very nice.. the price is a bit too high for my taste, but very nice.
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Response from Petit-Fernand
Dear Silvia,
Thank you for your feedback! We are glad that you appreciate the design of the backpack. We will take your observation regarding the stiffness and the price into consideration. Your opinion is very important to us and helps us improve.
Best regards,
The Petit-Fernand team
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