The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
I ordered the labels for the shoes, the wooden label for the schoolbag and the isothermal water bottles with sports caps. The only downside is that the sport stoppers climb over time and become difficult for a child to open (limescale? Joint). One cap broke a little while ago (used a lot, no worries), but I discovered deposits/mould inside. Not being accessible under normal circumstances, it's difficult to clean/dry the seal inside the stopper. Maybe I'll go for another, more hygienic model.
Translated reviews
Response from Petit-Fernand
Hello Céline, Thank you very much for taking the time to detail your feedback on our products. We've just contacted you for more information. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
C
Claire Chaineux
Rating: 4 out of 5
Well designed and clear site. Quality products. I've been using them for my children's labels for 6 years and have never had any complaints. Very good value for money
Translated reviews
Response from Petit-Fernand
Hello Claire, Thank you so much for your positive review, which touches us deeply. We're delighted to see that you've been placing your trust in us all this time! ?? We wish you a pleasant day, Elise, C-MonEtiquette
I
Isabelle
Rating: 4 out of 5
Nice customizable products. On the other hand, the automated messages generate errors that create unnecessary worries - a problem confirmed by email exchanges with Camille from Customer Service before I received my order. What's more, delivery times are actually much longer than advertised.
Translated reviews
Response from Petit-Fernand
Hello Isabelle, Thank you very much for your feedback. I've just contacted you to find out more about this automation. ?? Have a nice day, Elise, C-MonEtiquette
A
Andreia Da Rocha
Rating: 4 out of 5
Good product quality in general Lunch box very pretty and the labels too. The case is a little too small and the zip is not as good.
Translated reviews
Response from Petit-Fernand
Hello Andreia, Thank you very much for sharing your opinion which is very important to us. We have just contacted you to get more information about this inconvenience. Have a nice day, ? Elise, C-MonEtiquette
S
son
Rating: 4 out of 5
Ordering was easy, delivery was fast. However, I have the impression that one of the lunch boxes comes loose after 2 trips through the dishwasher.
Translated reviews
Response from Petit-Fernand
Hello Sonja, Thank you very much for your feedback. We have just contacted you to find out more about the problem. We look forward to hearing from you. Have a nice day, ? Elise, C-MonEtiquette
L
Laetitia Clément
Rating: 4 out of 5
I still love your labels. Too bad they don't always hold up in the wash.
Translated reviews
Response from Petit-Fernand
Hello Laetitia, Thank you very much for your feedback. We will get in touch with you so that we can provide you with a solution. Have a nice day, Elise, C-MonEtiquette
M
Mrs. S.
Rating: 4 out of 5
The quality and presentation of the stickers was very good. Unfortunately, I got sent someone else's so then had to wait for mine to be re-printed and posted again.
Response from Petit-Fernand
Hi Dianne, thank you very much for your feedback. We are delighted to hear that you liked our products and appreciate their quality. Thank you for your trust! Have a lovely day ?? Chiara Petit-Fernad
C
Carole LESAGE
Rating: 4 out of 5
It's a wonderful discovery, recommended to me by childcare professionals working in crèches. The patterns are nice. The print quality is...
Translated reviews
Response from Petit-Fernand
Hello Carole, Thank you so much for your positive feedback, which goes straight to our hearts. ?? A lovely day to you, Elise, C-monEtiquette
M
Marianne DURAND
Rating: 4 out of 5
Simple, fast and efficient - just what we like!
Translated reviews
Response from Petit-Fernand
Hello Marianne, Thank you very much for choosing us for your order and for leaving us a positive note. It encourages us even more to offer the best products. ?? Have a nice day, Elise, C-MonEtiquette
N
Nathalie
Rating: 4 out of 5
The labels come in a small booklet, which is super practical. With the long labels for objects, I would have liked the motif to be better positioned as it is only very small at the edge. Otherwise, I can recommend the labels. Only time will tell how long and how well they will last
Translated reviews
Response from Petit-Fernand
Hello Nathalie, Thank you very much for your purchase and your great review. We will take your suggestion as to where the motif should be placed on the label into consideration. Have a nice day, ? Elise, EsIstMeins
D
Delphine RICHARD
Rating: 4 out of 5
Very nice labels! Some hard to peel off, but that's on the margin. I recommend
Translated reviews
Response from Petit-Fernand
Hello Delphine, Thank you very much for your review. We are delighted to see that you like your labels. ?? We've contacted you about the difficulty you're having in removing them from their backing. Have a nice day, Elise, C-MonEtiquette
M
Michel Collinge
Rating: 4 out of 5
Good, fast service. Good value for money
Translated reviews
Response from Petit-Fernand
Hello Michel, Thank you very much for your positive feedback, which goes straight to our hearts. ?? A lovely day to you, Elise, C-MonEtiquette
C
Caroline genthner
Rating: 4 out of 5
The labels are great, but they're just wrapped in an envelope, so they arrived wet. They're usable, but the notebook is wrinkled.
Translated reviews
Response from Petit-Fernand
Hello Caroline, Thank you very much for your feedback. We are very sorry to hear about this inconvenience. We have called and e-mailed you to get more information. Have a nice day, Elise, C-MonEtiquette
J
julien robac
Rating: 4 out of 5
We received them quickly, thank you very much, very easy to glue, good work.
Translated reviews
Response from Petit-Fernand
Hello Julie, Thank you for choosing us for your order and for trusting us. Your feedback really motivates us! Have a nice day, ? Elise, C-MonEtiquette
L
LUCA
Rating: 4 out of 5
The labels are always perfect, I had problems with delivery as my order was lost. As soon as I reported it they proceeded to send me new ones without charging me.
Translated reviews
Response from Petit-Fernand
Good morning Luca, Thank you for your message and advice. We thank you for your trust. Have a nice day :) Chiara Petit-Fernand
V
Valerie Meca
Rating: 4 out of 5
Everything went very smoothly, very responsive.
Translated reviews
Response from Petit-Fernand
Hello Valérie, Thank you so much for your feedback. We're delighted that everything went so well. ?? Beautiful day to you, Elise, C-MonEtiquette
M
Mrs C.
Rating: 4 out of 5
The customer service team contacted me straight away and seems there might be a quality problem with the iron on stickers. I'm receiving a new order shortly so fingers crossed these are better!
Response from Petit-Fernand
Dear Sapna, A member of our team has contacted you to help! Have a lovely day, Chiara Petit-Fernand
V
Virginie
Rating: 4 out of 5
Very nice labels Too bad that the colors are sometimes different from reality.
Translated reviews
Response from Petit-Fernand
Hello Virginie, Thank you very much for your feedback. ?? We've contacted you to find out more about the problem. Have a nice day, Elise, C-MonEtiquette
A
Ali Gri
Rating: 4 out of 5
We received our parcel with 2 wooden labels and both were damaged. The after-sales service contacted us and sent us 2 labels at their expense.
Translated reviews
Response from Petit-Fernand
Hello Alinoë, I'm sorry to read your message, but we didn't receive one concerning the quality of your wooden labels. Following our telephone conversation, I can confirm that the products in question will be returned at our expense. Have a nice day and thank you for your confidence. See you soon, Sandra C-MonEtiquette
L
Lynsey C.
Rating: 4 out of 5
Received wrong labels, but this was quickly rectified and new labels sent out. Thank you
Response from Petit-Fernand
Hi Lynsey, A member of our team has contacted you to help. Have a lovely day, Chiara Petit-Fernand
A
Aline M
Rating: 4 out of 5
Pleasant experience, good quality of life that can be found cheaper elsewhere. But great little drawings. I'd recommend for service and quality.
Translated reviews
Response from Petit-Fernand
Hello Aline, Thank you so much for your comment which encourages us so much! ? A lovely day to you, Elise, C-MonEtiquette
K
K. M.
Rating: 4 out of 5
Fast processing, nice selection
Translated reviews
Response from Petit-Fernand
Hello Katharina, Thank you for choosing us for your order and for leaving a positive note. ?? Have a nice day, Elise, EsIstMeins
C
Caro
Rating: 4 out of 5
First order not received, I wrote an email, where I was directly proposed to be refunded or to send me back an order. I chose the 2nd option, and received it within 5 days :)
Translated reviews
Response from Petit-Fernand
Hello Caroline, Thank you very much for trusting us a second time despite this delivery problem with the post office. We hope you are satisfied with your order. Good day, Elise, C-MonEtiquette
S
SME
Rating: 4 out of 5
The design of the labels as well as the packs already made on the site is very appreciable. I really appreciated the booklet containing all the labels and the explanations on how to use them. What's more, delivery was relatively quick for being in Switzerland. I look forward to seeing how they age over time :)
Translated reviews
Response from Petit-Fernand
Hello, Thank you for your detailed feedback, which means a lot to us. We are delighted to see that you are completely satisfied with your order. ?? Have a nice day, Elise, C-MonEtiquette
C
CLAUDE TENNEGUIN
Rating: 4 out of 5
Speed and simplicity
Translated reviews
Response from Petit-Fernand
Hello Claude, Thank you for trusting us and leaving us a positive note. It means a lot to us! Have a nice day, Elise, C-MonEtiquette
H
Heather S.
Rating: 4 out of 5
Name tags excellent, took a little longer to arrive than expected, sadly the lady died before the name tags arrived
Response from Petit-Fernand
Dear Heather, Thank you for sharing your opinion; Have a lovely day, Chiara Petit-Fernand
D
DANIELA V.
Rating: 4 out of 5
GOOD-I HOPE THE LABELS LAST THROUGH THE WASHINGS
Translated reviews
Response from Petit-Fernand
Good morning Daniela, Thank you for choosing us and sharing your opinion. We also thank you for your trust! See you soon? Chiara Petit-Fernand
C
Client
Rating: 4 out of 5
Easy to order, precise explanations
Translated reviews
Response from Petit-Fernand
Hello, Thank you very much for trusting us with your order. We hope to see you again soon! ?? Have a nice day, Elise, C-MonEtiquette
D
Danielle Wegnez
Rating: 4 out of 5
The site is easy to use and the mail arrives quickly.
Translated reviews
Response from Petit-Fernand
Hello Danielle, Thank you very much for your confidence. We are delighted to see that your order is to your liking. ?? Have a nice day, Elise, C-MonEtiquette
L
Laila Esposito
Rating: 4 out of 5
Error on the order but quickly rectified
Translated reviews
Response from Petit-Fernand
Hello, We are always here to help you and your satisfaction is our priority. We look forward to seeing you again soon. ?? Have a nice day, Elise, C-MonEtiquette
N
Nadège
Rating: 4 out of 5
The labels arrived on time and after the 1st wash, they held!
Translated reviews
Response from Petit-Fernand
Hello Nadège, Thank you very much for trusting us and leaving us an encouraging note. We're delighted to see that your labels suit you. ?? Have a nice day, Elise, C-MonEtiquette
Z
Zahra G.
Rating: 4 out of 5
Very good products. It is just that the shipping takes a long time and is not free.
Response from Petit-Fernand
Hello Zahra, Thank you for sharing your opinion! Which is very important to us. ?? Have a nice day, Chiara Petit-Fernand
M
Marta
Rating: 4 out of 5
I had a problem because the stickers did not arrive within the maximum 10 days of delivery, I contacted customer service and they immediately gave me the option of resending them or refunding my money.
Translated reviews
Response from Petit-Fernand
Your loyalty is our greatest motivation. Thank you very much for trusting us. Sandra de Petit-Fernand
S
Sara Benguría
Rating: 4 out of 5
I ordered two names and they were all mixed up.
Translated reviews
Response from Petit-Fernand
Hi Sara, We apologize for this error? We hope you were able to enjoy your labels. Good morning, Camille Petit-Fernand
N
Nath
Rating: 4 out of 5
Very good products (sandwich box and labels). Only one problem with the cups: the handles break.
Translated reviews
Response from Petit-Fernand
Hello, We're sorry to hear about this problem with your order. We have just contacted you to get more information about this problem. Have a nice day, Elise, C-MonEtiquette
L
Lara
Rating: 4 out of 5
.........l
Translated reviews
Response from Petit-Fernand
Good morning Lara, Thank you for the positive evaluation, I wish you a good day ?? Chiara Petit-Fernand
C
Carole Reuter
Rating: 4 out of 5
...........
Translated reviews
Response from Petit-Fernand
Hi Carole, Thank you so much for these 4 stars! ? Beautiful day to you, Elise, C-MonEtiquette
C
Carolina Trujillo Rodríguez
Rating: 4 out of 5
Very good but it took longer than expected!
Translated reviews
Response from Petit-Fernand
Hello Carolina, We are grateful for your confidence in our company and we are sorry for this delay. Good day, Camille Petit-Fernand
O
OLGA
Rating: 4 out of 5
I received the product I expected
Translated reviews
Response from Petit-Fernand
Hello Olga, Thank you for your message ! Let's hope that everything is to your liking? Good morning, Camille Petit-Fernand
K
Kelly B.
Rating: 4 out of 5
This isn't the first time I've placed an order, and I've always been satisfied with the product. Unfortunately this time there was a mistake in the order as I was impatiently waiting for these labels because I needed them. As a result, the order I received was not mine...so I can't give it 5 stars because it was perfect. However, the after-sales service was very reactive and re-launched my order, which I did indeed receive, perfect and beautiful... I'm still satisfied with the products and would recommend the site if necessary.
Translated reviews
Response from Petit-Fernand
Hello Kelly, Thank you very much for your review. We're sorry you had to deal with this issue, but we're glad to hear you enjoyed your order. ?? We're always here to help you in any way we can! Have a nice day, Elise, C-MonEtiquette
We use cookies for audience measurement and improving user experience.
English 