Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
We received them quickly, thank you very much, very easy to glue, good work.
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Response from Petit-Fernand
Hello Julie, Thank you for choosing us for your order and for trusting us. Your feedback really motivates us! Have a nice day, ? Elise, C-MonEtiquette
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Luca
Rating: 4 out of 5
The labels are always perfect, I had problems with delivery as my order was lost. As soon as I reported it they proceeded to send me new ones without charging me.
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Response from Petit-Fernand
Good morning Luca, Thank you for your message and advice. We thank you for your trust. Have a nice day :) Chiara Petit-Fernand
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Valerie Meca
Rating: 4 out of 5
Everything went very smoothly, very responsive.
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Response from Petit-Fernand
Hello Valérie, Thank you so much for your feedback. We're delighted that everything went so well. ?? Beautiful day to you, Elise, C-MonEtiquette
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Mrs C.
Rating: 4 out of 5
The customer service team contacted me straight away and seems there might be a quality problem with the iron on stickers. I'm receiving a new order shortly so fingers crossed these are better!
Response from Petit-Fernand
Dear Sapna, A member of our team has contacted you to help! Have a lovely day, Chiara Petit-Fernand
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Virginie
Rating: 4 out of 5
Very nice labels Too bad that the colors are sometimes different from reality.
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Response from Petit-Fernand
Hello Virginie, Thank you very much for your feedback. ?? We've contacted you to find out more about the problem. Have a nice day, Elise, C-MonEtiquette
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Ali Gri
Rating: 4 out of 5
We received our parcel with 2 wooden labels and both were damaged. The after-sales service contacted us and sent us 2 labels at their expense.
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Response from Petit-Fernand
Hello Alinoë, I'm sorry to read your message, but we didn't receive one concerning the quality of your wooden labels. Following our telephone conversation, I can confirm that the products in question will be returned at our expense. Have a nice day and thank you for your confidence. See you soon, Sandra C-MonEtiquette
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Lynsey C.
Rating: 4 out of 5
Received wrong labels, but this was quickly rectified and new labels sent out. Thank you
Response from Petit-Fernand
Hi Lynsey, A member of our team has contacted you to help. Have a lovely day, Chiara Petit-Fernand
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Aline M
Rating: 4 out of 5
Pleasant experience, good quality of life that can be found cheaper elsewhere. But great little drawings. I'd recommend for service and quality.
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Response from Petit-Fernand
Hello Aline, Thank you so much for your comment which encourages us so much! ? A lovely day to you, Elise, C-MonEtiquette
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K. M.
Rating: 4 out of 5
Fast processing, nice selection
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Response from Petit-Fernand
Hello Katharina, Thank you for choosing us for your order and for leaving a positive note. ?? Have a nice day, Elise, EsIstMeins
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Caro
Rating: 4 out of 5
First order not received, I wrote an email, where I was directly proposed to be refunded or to send me back an order. I chose the 2nd option, and received it within 5 days :)
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Response from Petit-Fernand
Hello Caroline, Thank you very much for trusting us a second time despite this delivery problem with the post office. We hope you are satisfied with your order. Good day, Elise, C-MonEtiquette
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Sme
Rating: 4 out of 5
The design of the labels as well as the packs already made on the site is very appreciable. I really appreciated the booklet containing all the labels and the explanations on how to use them. What's more, delivery was relatively quick for being in Switzerland. I look forward to seeing how they age over time :)
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Response from Petit-Fernand
Hello, Thank you for your detailed feedback, which means a lot to us. We are delighted to see that you are completely satisfied with your order. ?? Have a nice day, Elise, C-MonEtiquette
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Claude Tenneguin
Rating: 4 out of 5
Speed and simplicity
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Response from Petit-Fernand
Hello Claude, Thank you for trusting us and leaving us a positive note. It means a lot to us! Have a nice day, Elise, C-MonEtiquette
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Heather S.
Rating: 4 out of 5
Name tags excellent, took a little longer to arrive than expected, sadly the lady died before the name tags arrived
Response from Petit-Fernand
Dear Heather, Thank you for sharing your opinion; Have a lovely day, Chiara Petit-Fernand
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Daniela V.
Rating: 4 out of 5
GOOD-I HOPE THE LABELS LAST THROUGH THE WASHINGS
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Response from Petit-Fernand
Good morning Daniela, Thank you for choosing us and sharing your opinion. We also thank you for your trust! See you soon? Chiara Petit-Fernand
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Client
Rating: 4 out of 5
Easy to order, precise explanations
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Response from Petit-Fernand
Hello, Thank you very much for trusting us with your order. We hope to see you again soon! ?? Have a nice day, Elise, C-MonEtiquette
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Danielle Wegnez
Rating: 4 out of 5
The site is easy to use and the mail arrives quickly.
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Response from Petit-Fernand
Hello Danielle, Thank you very much for your confidence. We are delighted to see that your order is to your liking. ?? Have a nice day, Elise, C-MonEtiquette
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Laila Esposito
Rating: 4 out of 5
Error on the order but quickly rectified
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Response from Petit-Fernand
Hello, We are always here to help you and your satisfaction is our priority. We look forward to seeing you again soon. ?? Have a nice day, Elise, C-MonEtiquette
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Nadège
Rating: 4 out of 5
The labels arrived on time and after the 1st wash, they held!
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Response from Petit-Fernand
Hello Nadège, Thank you very much for trusting us and leaving us an encouraging note. We're delighted to see that your labels suit you. ?? Have a nice day, Elise, C-MonEtiquette
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Zahra G.
Rating: 4 out of 5
Very good products. It is just that the shipping takes a long time and is not free.
Response from Petit-Fernand
Hello Zahra, Thank you for sharing your opinion! Which is very important to us. ?? Have a nice day, Chiara Petit-Fernand
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Marta
Rating: 4 out of 5
I had a problem because the stickers did not arrive within the maximum 10 days of delivery, I contacted customer service and they immediately gave me the option of resending them or refunding my money.
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Response from Petit-Fernand
Your loyalty is our greatest motivation. Thank you very much for trusting us. Sandra de Petit-Fernand
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Sara Benguría
Rating: 4 out of 5
I ordered two names and they were all mixed up.
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Response from Petit-Fernand
Hi Sara, We apologize for this error? We hope you were able to enjoy your labels. Good morning, Camille Petit-Fernand
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Nath
Rating: 4 out of 5
Very good products (sandwich box and labels). Only one problem with the cups: the handles break.
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Response from Petit-Fernand
Hello, We're sorry to hear about this problem with your order. We have just contacted you to get more information about this problem. Have a nice day, Elise, C-MonEtiquette
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Lara
Rating: 4 out of 5
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Response from Petit-Fernand
Good morning Lara, Thank you for the positive evaluation, I wish you a good day ?? Chiara Petit-Fernand
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Carole Reuter
Rating: 4 out of 5
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Response from Petit-Fernand
Hi Carole, Thank you so much for these 4 stars! ? Beautiful day to you, Elise, C-MonEtiquette
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Carolina Trujillo Rodríguez
Rating: 4 out of 5
Very good but it took longer than expected!
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Response from Petit-Fernand
Hello Carolina, We are grateful for your confidence in our company and we are sorry for this delay. Good day, Camille Petit-Fernand
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Olga
Rating: 4 out of 5
I received the product I expected
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Response from Petit-Fernand
Hello Olga, Thank you for your message ! Let's hope that everything is to your liking? Good morning, Camille Petit-Fernand
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Kelly B.
Rating: 4 out of 5
This isn't the first time I've placed an order, and I've always been satisfied with the product. Unfortunately this time there was a mistake in the order as I was impatiently waiting for these labels because I needed them. As a result, the order I received was not mine...so I can't give it 5 stars because it was perfect. However, the after-sales service was very reactive and re-launched my order, which I did indeed receive, perfect and beautiful... I'm still satisfied with the products and would recommend the site if necessary.
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Response from Petit-Fernand
Hello Kelly, Thank you very much for your review. We're sorry you had to deal with this issue, but we're glad to hear you enjoyed your order. ?? We're always here to help you in any way we can! Have a nice day, Elise, C-MonEtiquette
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Charlotte Lebeau
Rating: 4 out of 5
Fast delivery, products as ordered
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Response from Petit-Fernand
Hello Charlotte, Thank you very much for your review and your order. We're delighted you liked it. ?? Have a nice day, Elise, C-MonEtiquette
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Jade W.
Rating: 4 out of 5
I'm in love with these products but please please can you add a more clear tab for the ëiron on' and ësticker' options as the last order came in stickers and I really needed the iron on ones but was unaware of the other options.
Response from Petit-Fernand
Dear Jade, That is amazing, Thank you for sharing your opinion. We are happy you are satisfied with the product. Thank you for your advice :) Have a lovely day, Chiara Petit-Fernand
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Annon
Rating: 4 out of 5
Great product as always but took over 3 weeks to arrive!
Response from Petit-Fernand
Hello Annon, Thank you so much for your message! Thank you for your trust?? We are glad you are satisfied with the products. Have a nice day, Chiara Petit-Fernand
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Roberto
Rating: 4 out of 5
The labels are very good. I use them for mom's clothes unfortunately in RSA. If they were a little thicker/robust maybe they would stand up better to industrial washing. Or think about a second "harder" line thanks
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Response from Petit-Fernand
Good morning Roberto, Thank you for choosing us. We are glad you are satisfied with the products. We thank you for your recommendations! Have a great day!!! Chiara Petit-Fernand
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Giulia M.
Rating: 4 out of 5
Very nice material, stickers are delivered in a very convenient pad! I did not give 5 stars because a few more characters would be needed to make it easier for those who have figl_ with double last names.
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Response from Petit-Fernand
Good morning Giulia, Thank you so much for your comment, which is so valuable to us. If you need more characters you could opt for two-line labels! I wish you a good day ? Chiara, Petit-Fernand
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Cristina
Rating: 4 out of 5
Great labels on clothes as well
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Response from Petit-Fernand
Dear Cristina, Thank you for your message. We hope to always live up to your expectations, Thank you for your trust ?? Chiara Petit-Fernand
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Georgina Canals Perez
Rating: 4 out of 5
The first shipment did not reach me but they resent me another one that has just arrived today. The bad thing is that it takes a long time and you can't track it. But they made a new free shipment.
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Nerea Sánchez Calvo
Rating: 4 out of 5
I am later than expected
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Dayse K.
Rating: 4 out of 5
Good quality! Delivery took a while.
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Response from Petit-Fernand
Hello Dayse, Thank you very much for your order and your review, which we are very pleased about. ?? We are sorry that the delivery took a little longer than expected. However, we hope you like our products! ?? Have a nice day, Elise, EsIstMeins
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Cliente
Rating: 4 out of 5
Nice colorful labels. Good sticker
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Response from Petit-Fernand
Good morning Chiara, We are very pleased to read your words, we are glad that your experience with us was positive. I wish you a good day ? Chiara Petit-Fernand
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Jada
Rating: 4 out of 5
It took quite a while to arrive but I love the labels!!!!!
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Fiona Demussy
Rating: 4 out of 5
Several adapted packs that my child was able to create with his colors and character! Following the order, delivery and receipt were very quick! Everything was perfect, although the only negative point was the rather high price.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. Don't hesitate to subscribe to our newsletter to benefit from exceptional offers ? Have a nice day, Elise, C-MonEtiquette
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Happy C.
Rating: 4 out of 5
We prefer thicker labels but recently they seem thinner. We would prefer more fonts and better legibility. More designs would also be appreciated. We only buy when they offer discounts.
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Response from Petit-Fernand
Good morning, Thank you so much for ordering from us and for your positive feedback. It goes straight to our heart. ?? I wish you a good day, Chiara, Petit-Fernand
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