Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 777 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

4 star reviews

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A
Anon
Rating: 4 out of 5
Great stickers but delivery time was very long.
Response from Petit-Fernand
Hello, We thank you for sharing your opinion and for your trust! See you soon for a new order ?? Chiara Petit-Fernand
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Sonia
Rating: 4 out of 5
Quick and easy
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Response from Petit-Fernand
Hi Sonia, Great, thank you so much for your feedback! Have a nice day! Elise, C-MonEtiquette
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Nanoufski
Rating: 4 out of 5
I bought a snack box in August and bought back the 2 clips on the side of the box, which had unfortunately broken and were very hard to fit together, but this meant I didn't have to buy the whole box again, especially when it's personalized. The labels for clothes and shoes are very practical for school and leisure centers. The first and last names help the teacher and atsem and the drawing helps my 3 year old to find his things.
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Response from Petit-Fernand
Hello Anne, Thank you very much for your review, which makes us very happy. We're always here to help you in any way we can, so please don't hesitate to contact us if you have any queries about your order. Have a nice day, ? Elise, C-MonEtiquette
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Jayne A.
Rating: 4 out of 5
Love the products but the delivery is always painfully slow
Response from Petit-Fernand
Hello Jayne, I am really happy you are satisfied with our product. Thank you for your trust and for sharing your feedback! Have a lovely day ?? Chiara Petit-Fernand
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Chiara
Rating: 4 out of 5
Too bad shipping error, otherwise they would have 5 stars. Beautiful, clear, durable labels that fit all needs. I have always been happy with them. This time I was sent another person's labels. So I had to make a complaint and my labels were sent back correctly. Overall 30 days. Fortunately, I was not in a hurry....
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Response from Petit-Fernand
Buongirno Chiara, Thank you for sharing your opinion. We are happy that you are satisfied with your order despite the initial mishap. We thank you for your trust! Have a great day ?? Chiara Petit-Fernand
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Anais
Rating: 4 out of 5
Fast delivery, good quality.
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Response from Petit-Fernand
Hello Anaïs, Thank you very much for your review, we're delighted! Have a nice day, ? Elise, C-MonEtiquette
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Invité
Rating: 4 out of 5
This isn't my first order and I'm always satisfied. The only downside this time is the 6 postage for the water bottles, which I find very high.
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us and for your positive feedback. ?? The delivery charge is 6 for items that require more packaging for delivery. But we're delighted you enjoyed your order. Have a nice day, ?? Elise, C-MonEtiquette
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Francesca
Rating: 4 out of 5
The order arrived a first time wrong but after reporting it was promptly resent corrected
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Response from Petit-Fernand
Good morning, Thank you very much for your comment, which is so valuable to us. I wish you a good day ? Elise, Petit-Fernand
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Francesca M.
Rating: 4 out of 5
Great products with really nice graphics and done well. Some delay in shipping however solved :)
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Response from Petit-Fernand
Good morning Francesca, Thank you very much for sharing your opinion, We are glad you are satisfied with our products and generally with the service. We wish you a good day! ?? Chiara Petit-Fernand
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Chiara M.
Rating: 4 out of 5
Unfortunately, some labels are too expensive. I bought the mini labels for marking pencils and markers and three euros is too much for 10 labels, considering that there are 36 colors in a case. If they cost a little less over the years I would have bought your product many more times. Your material is beautiful and of good quality, I like it very much
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Response from Petit-Fernand
Good morning Chiara, Thank you very much for sharing your experience, your opinion is important to us. We are glad you enjoyed our labels and the service in general. I wish you a good day ? Chiara Petit-Fernand
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Tatiana
Rating: 4 out of 5
Product arrived on time but still to be tested
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Response from Petit-Fernand
Good morning Tatiana, Thank you for sharing your opinion, your feedback is important to us. We are happy that you are satisfied with the shipment! See you soon ?? Chiara Petit-Fernand
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Elisa
Rating: 4 out of 5
very good rendering quality labels
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Response from Petit-Fernand
Hello, Thank you so much for your feedback, we really appreciate it! ?? Have a nice day, Elise, C-MonEtiquette
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Customer
Rating: 4 out of 5
Fast service. Labels look exactly what i askrd for
Response from Petit-Fernand
Hello, Your opinion is important for us, thank you for sharing. We are really happy that you are satisfied with our products. Have a nice day ?? Chiara Petit-Fernand
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Síle Ann Maria Walsh
Rating: 4 out of 5
It took a long time to arrive but otherwise fine.
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Response from Petit-Fernand
Good morning, Thank you for writing to us. According to the tracking of Correos, your order is in delivery. It will be in your mailbox today :) We hope everything is to your liking ! Hello, Camille Petit-Fernand
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Bénédite Van Aerden
Rating: 4 out of 5
Delivery on time It takes some skill to break the label (some labels are lost when not applied correctly) Writing too small. You can't see it on the screen. Perhaps a warning message to alert the customer, or larger labels.
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Response from Petit-Fernand
Hello, thank you very much for your message. However, you can see what your labels will look like, thanks to the customizer preview. We wish you a nice day. Elise, C-MonEtiquette
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Natyboo
Rating: 4 out of 5
After an initial order with some hiccups, the customer service has been exceptional and they have resolved it very quickly. We are very happy with the new stickers. Thank you.
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Response from Petit-Fernand
Hi Natalia, Thank you for writing to us and for your loyalty. After our conversation, I confirm that we will resend you your stickers because they do not have to be peeled off like this. Will you also have the gift stickers as usual? Hello, Camille Petit-Fernand
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Sarah Corny
Rating: 4 out of 5
Despite not receiving my order, the after-sales service was very reactive and I received a new order at their expense. Thank you very much for your responsiveness and exemplary order handling.
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Response from Petit-Fernand
Hello Sarah, We are always here to help you in any way we can. We hope you enjoy your order! ?? Good day, Elise C-MonEtiquette
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Elizabeth Escuela Leon
Rating: 4 out of 5
The decals Excellent as always, now shipping takes a little longer than they anticipate.
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Laetitia
Rating: 4 out of 5
Being a loyal customer I am a little disappointed with my order this time because it arrived after the allotted time and moreover it was an urgent order for that I put just one star less but I am delighted and I will always order from you.
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Response from Petit-Fernand
Hello Laetitia, Thank you very much for your feedback. We're sorry to hear that the delivery took longer than expected. After checking, you had opted for standard delivery, but please note that we also offer express delivery for urgent shipments. Have a nice day, ???? Elise, C-MonEtiquette
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Friend Of Ted
Rating: 4 out of 5
Highlight the quality of the product The only criticism is that the time it takes to receive the order is excessively long.
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Invité
Rating: 4 out of 5
My daughter was pleased with the label on her bag.
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Response from Petit-Fernand
Hello, Thank you very much for choosing us for your order. That's great! We're delighted that she likes our product. ?? Good day to you, Elise C-MonEtiquette
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Chiara G.
Rating: 4 out of 5
Customer service punctual and thorough in resolving shipping-related mishaps.
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Response from Petit-Fernand
Good morning Chiara, Customer service would like to thank you for your kind thought! Have a great day!!! Chiara Petit-Fernand
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Nadine M.
Rating: 4 out of 5
I had a complaint because the labels had come off. I was then refunded the money without any problems. The customer service is great. I have now attached the labels differently and they hold well. Even in the dryer.
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Response from Petit-Fernand
Hello Nadine, Thank you for your review. We are always here to help you in the best possible way. ? Have a nice day, Elise, EsIstMeins
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Ilona G.
Rating: 4 out of 5
I have been ordering from you for a long time and am always satisfied and will continue to order from you. I have already told others
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Response from Petit-Fernand
Hello Ilona, thank you for choosing us for your order, we are delighted! ?? Have a nice day, Elise, EsIstMeins
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Laurence
Rating: 4 out of 5
the design and backing are good. wash-resistant labels.
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Response from Petit-Fernand
Hello, Thank you very much for choosing us for your order. We hope to see you again soon! ?? Have a nice day, Elise, C-MonEtiquette
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Emilie Martinez
Rating: 4 out of 5
Good value and after-sales service
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Response from Petit-Fernand
Hello, We are delighted to read your positive review. See you soon for another order. ?? Have a nice day, Elise, C-MonEtiquette
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Laure
Rating: 4 out of 5
I'm always satisfied with my labels, which I've been ordering for a few years now.
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Response from Petit-Fernand
Hello, Thank you very much for your review, which makes us very happy! We're delighted to see that you like our products. ?? Have a nice day, Elise, C-MonEtiquette
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Rahel Thalmann
Rating: 4 out of 5
Very nice choice but the stickers don't stick well. The ones on the back are gone after the first wash. Too bad if not satisfied
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Response from Petit-Fernand
Hello Rahel, We're very sorry to hear about this problem with your order. We have contacted you to find out more about the problem. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Charlotte Bedoret
Rating: 4 out of 5
It should be possible to keep old label templates, so you don't have to start from scratch every time (previous orders and the same colors and patterns from one kind of label to another).
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. It's quite possible, as long as you have a customer account with us ? Have a nice day, Elise, C-MonEtiquette
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Laurent Beguin
Rating: 4 out of 5
A small delay but otherwise no problem! :-)
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Response from Petit-Fernand
Hello laurent, We are sorry to hear that the delivery took longer than expected. However, we hope you enjoy your order. ?? Have a nice day, Elise, C-MonEtiquette
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Jennifer
Rating: 4 out of 5
Easy, customizable ordering, fast shipping, quality products. Too bad there's no sticker sheet left as a gift!
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Response from Petit-Fernand
Hi Jennifer, Thank you very much for your feedback. We are sorry for this oversight, as normally the gift label sheet is always delivered with the order. However, we hope that this will not affect your trust and loyalty. Have a nice day, ? Elise, C-MonEtiquette
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Joy
Rating: 4 out of 5
Quite practical and sticks well
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Response from Petit-Fernand
Hello Joy, Thank you for ordering from us and leaving us a review. It means a lot to us. ?? Have a nice day, Elise, C-MonEtiquette
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Safya
Rating: 4 out of 5
Beautiful labels! Very practical!
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback, it means a lot to us! ???? Beautiful day to you, Elise, C-MonEtiquette
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Magali
Rating: 4 out of 5
The labels are great!
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Response from Petit-Fernand
Hello Magali, Thank you for choosing us for your order and for leaving us a review. ?? Have a nice day, Elise, C-MonEtiquette
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Invité
Rating: 4 out of 5
Fast service and good quality. Small bug in the account connection, no access to the ...
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Response from Petit-Fernand
Hello Delphine, We're delighted to hear that your order has met your expectations. You can contact us regarding your customer account problem so that we can help you. ?? We wish you a pleasant day, Elise, C-MonEtiquette
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Emanuela
Rating: 4 out of 5
On-time delivery!
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Response from Petit-Fernand
Good morning Emanuela, Thank you for sharing your opinion, We are happy that you are satisfied with the shipment. Your opinion is important. Have a good day, ? Chiara Petit-Fernand
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Laplagne
Rating: 4 out of 5
Quality labels
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Response from Petit-Fernand
Hello, Thank you very much for your review, which makes us very happy! We're delighted to see that you like our products. ?? Have a nice day, Elise, C-MonEtiquette
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Anja
Rating: 4 out of 5
I have ordered the labels again for my boys because they are easy to wash and the design is simply beautiful
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Response from Petit-Fernand
Hello Anja, Thank you very much for your order and your kind review. It's just perfect that you like our products. ?? Have a nice day, Elise, EsIstMeins
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Stievenart Aurelia
Rating: 4 out of 5
Fast delivery, order conformed to my request. Practical and easy to use. Thank you
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Response from Petit-Fernand
Hello Aurélia, Thank you for choosing us for your order and for leaving us a review. ?? Have a nice day, Elise, C-MonEtiquette
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Virginie Erny-Simon
Rating: 4 out of 5
Happy with the results and the different label formats
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Response from Petit-Fernand
Hello Virginie, Thank you very much for your positive feedback! ?? We wish you a lovely day, Elise, C-MonEtiquette