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L
Rating: 4 out of 5
Beautiful labels...some after several washes come off!
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 910 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
4 star reviews
Reset filtersS
Rating: 4 out of 5
Service a little slow but by contacting customer service they reassured me that they would ship it as soon as possible. Response: I have already received it some time ago. Thank you very much
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Response from Petit-Fernand
Good morning Sabrina, thank you for your comment. We hope to receive your order as soon as possible. We remain diponibile for any clarification.
E
Rating: 4 out of 5
Ordered September 12 I have not received anything yet. I REMEMBER THAT TALKING WITH ASSISTANCE THEY SENT ME BACK THE PRODUCTS I hope to receive them soon The girl was very kind Thank you very much!!!
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Response from Petit-Fernand
Good morning Erika, thank you for your comment. I wish you to receive your new order as soon as possible.
A
Rating: 4 out of 5
Delay in product delivery.
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Response from Petit-Fernand
Good morning Alfonso. We are sorry that you have experienced delays in delivery. We hope you are still satisfied with the quality of our products.
L
Rating: 4 out of 5
Beautifully rendered! Even the cups are perfect! It's a shame that the labels aren't machine washable, because they're not iron-on ... a piece of iron-on fabric should be provided, because during the year certain items need to be securely attached for school ...
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M
Rating: 4 out of 5
I have purchased label packs 3 times and they are ideal!!! Only this last time I had a small problem that they didn't arrive, and immediately when I contacted customer service they printed new ones and they arrived right away. But I will definitely repeat!
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D
Rating: 4 out of 5
The truth is that they are very professional, I had a problem with the reception of the order but they immediately cared, called and solved the problem. They are very professional. Delighted
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A
Rating: 4 out of 5
Products are as expected
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A
Rating: 4 out of 5
Fast delivery Neat packaging Good quality labels and canvas bags Nice printing on the canvas bags Some labels came off in the first wash I recommend
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S
Rating: 4 out of 5
I recommend not paying over for fast delivery because even though I paid extra. The order still arrived after 10 days. The product however is great.
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V
Rating: 4 out of 5
Hello, I am satisfied with the labels. Easy to order and use. What's more, they're pretty.
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F
Rating: 4 out of 5
Great labels, good customizations, a little slow shipping
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H
Rating: 4 out of 5
Very happy with the products (labels and personalized picnic box).
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L
Rating: 4 out of 5
I'm happy with the labels. The self-adhesive labels for clothes and those for objects come off on some things, but so far they've held up pretty well in the wash. Just when I bought them, I didn't know that I had to stick them on the clothing labels and not on the garment itself. I've already ordered twice.
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V
Rating: 4 out of 5
All very well, just as it said on the website and fast in arriving?
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N
Rating: 4 out of 5
It took a while but the labels look great.
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L
Rating: 4 out of 5
Our kids loved them!
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A
Rating: 4 out of 5
The products are wonderful, all very good, nice and good. As always. The shipment has taken a long time. It has never happened before. But it is not Petit-Fernand's fault.
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N
Rating: 4 out of 5
The labels are very nice and matching the estimates, a little slow delivery
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Ú
Rating: 4 out of 5
I placed my first order last year and everything went very well. I repeated again this year and the labels did not arrive after waiting several weeks. In the end I contacted Petit-Fernand and they solved the problem and sent me the labels again. In a few days I got my order. So it was great again. A perfect service and a great response to the problem, quickly. Thank you!
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E
Rating: 4 out of 5
Everything arrived perfect and as I had ordered, I had problems with the package and when I complained quickly attended me. It is not the first time I order your products, so I recommend 100x100.
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P
Rating: 4 out of 5
I placed my order and received it on time.
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A
Rating: 4 out of 5
The labels are perfect, but I paid for express delivery (9 extra) and it arrived at my house as if I had taken standard delivery.
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S
Rating: 4 out of 5
A breakdown in production equipment affected my order. Customer service immediately got in touch with me by phone to inform me and discuss possible solutions. If only everything could be that simple, the world would run more smoothly! Since then, the order has been received and corresponds exactly to our expectations!
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Response from Petit-Fernand
Thank you for taking the time to write such a kind comment! We are delighted to have been able to help you, we do our utmost! ? Our entire customer service team wishes you a very good day! Luce C-MonEtiquette
V
Rating: 4 out of 5
The labels are top ?? ! super pretty graphics ?? and are quality!!! Mais là gourde pour les enfants pas très pratique est très dur le bouchon à se fermer, pour les enfants de 2 ans demi - 3 ans ils narrive pas à se débrouiller ! Si non étiquettes sont très bien! Thanks
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F
Rating: 4 out of 5
The labels are beautiful and durable, well printed. However, this time the delivery time was too long, they arrived more than 15 days after ordering.
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F
Rating: 4 out of 5
I still have not received my order and it has been 3 weeks since it was shipped. As I have no tracking number, I have not been offered any alternative, neither refund nor reshipment. Edit 5/10: My order has arrived correctly after the company's response. Thank you very much
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Response from Petit-Fernand
Good morning, We are sorry for this delivery anomaly by Correos. We have contacted you to help you. Good morning, Camille Petit-Fernand
M
Rating: 4 out of 5
I have placed 2 orders. One with free shipping and the other paid. Choosing the free one the labels have taken 10 working days from the time you get the mail that your order is on its way (not from the time of purchase) so take into account all this time if you place an order.
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M
Rating: 4 out of 5
The beautiful and distinctive products. Perfect in customization. Delivery waiting time too long.
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N
Rating: 4 out of 5
Delivery on time. Great labels so easy to use. Will definitely order again
D
Rating: 4 out of 5
It's already the second time that I order but this time I was disappointed because I was charged 2 shipping knowing that my orders always exceed the minimum limit Responding to your feedback, I bought a pack but it was the small pack in addition to 40 labels and a personalized wooden label but that's not why I'm going to stop ordering from you. Thank you
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Response from Petit-Fernand
Hello, thank you for your message. Yes, when an item is added to an order, charges are added! Only the delivery of labels and label packs is free. Have a nice day? Luce C-MonEtiquette
C
Rating: 4 out of 5
The product is as expected but they had a little problem with the shipping. I contacted them, and they immediately solved the problem.
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A
Rating: 4 out of 5
Great selection of products and good value for money.
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N
Rating: 4 out of 5
Delivery took too long but as usual the labels are perfect.
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C
Rating: 4 out of 5
Delivery took a very long time, otherwise all good
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Response from Petit-Fernand
Hello, Our products are made in France and shipped from France, so delivery may take longer than expected. However, we hope that you will enjoy our products. ? Have a nice day, The EsIstMeins team
G
Rating: 4 out of 5
Easy label design, a little slow for shipping
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E
Rating: 4 out of 5
VERY fast compared to other service tried, maybe stickers for pencils are a little few in the envelope. High quality though, friendly and efficient service
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I
Rating: 4 out of 5
Cute stickers, exactly as described and selected. However, shipping took a very long time.
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Response from Petit-Fernand
Hello, Thank you for your order and your review. We are sorry that the delivery time took longer than expected. However, we are pleased that you like the stickers. Have a nice day, ? Elise, EsIstMeins
D
Rating: 4 out of 5
I ordered the box for lunch and 2 boxes for snacks, which I find too large for snacks. Otherwise, in terms of quality and design, they are very beautiful.
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A
Rating: 4 out of 5
Fast as usual Very happy with my order
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