Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 788 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

4 star reviews

Reset filters
L
Lola Pinto
Rating: 4 out of 5
I'm happy with the labels. The self-adhesive labels for clothes and those for objects come off on some things, but so far they've held up pretty well in the wash. Just when I bought them, I didn't know that I had to stick them on the clothing labels and not on the garment itself. I've already ordered twice.
Translated reviews
V
Vicky Alonso
Rating: 4 out of 5
All very well, just as it said on the website and fast in arriving?
Translated reviews
N
Natalia Fusté
Rating: 4 out of 5
It took a while but the labels look great.
Translated reviews
L
Laura
Rating: 4 out of 5
Our kids loved them!
Translated reviews
A
Andreia
Rating: 4 out of 5
The products are wonderful, all very good, nice and good. As always. The shipment has taken a long time. It has never happened before. But it is not Petit-Fernand's fault.
Translated reviews
N
Nicoletta
Rating: 4 out of 5
The labels are very nice and matching the estimates, a little slow delivery
Translated reviews
Ú
Úrsula Rovira Arimany
Rating: 4 out of 5
I placed my first order last year and everything went very well. I repeated again this year and the labels did not arrive after waiting several weeks. In the end I contacted Petit-Fernand and they solved the problem and sent me the labels again. In a few days I got my order. So it was great again. A perfect service and a great response to the problem, quickly. Thank you!
Translated reviews
E
Esther Espinar Mena
Rating: 4 out of 5
Everything arrived perfect and as I had ordered, I had problems with the package and when I complained quickly attended me. It is not the first time I order your products, so I recommend 100x100.
Translated reviews
P
Pm
Rating: 4 out of 5
I placed my order and received it on time.
Translated reviews
A
Alizia Londot
Rating: 4 out of 5
The labels are perfect, but I paid for express delivery (9 extra) and it arrived at my house as if I had taken standard delivery.
Translated reviews
S
Sopep's
Rating: 4 out of 5
A breakdown in production equipment affected my order. Customer service immediately got in touch with me by phone to inform me and discuss possible solutions. If only everything could be that simple, the world would run more smoothly! Since then, the order has been received and corresponds exactly to our expectations!
Translated reviews
Response from Petit-Fernand
Thank you for taking the time to write such a kind comment! We are delighted to have been able to help you, we do our utmost! ? Our entire customer service team wishes you a very good day! Luce C-MonEtiquette
V
Victoria Rosca
Rating: 4 out of 5
The labels are top ?? ! super pretty graphics ?? and are quality!!! Mais là gourde pour les enfants pas très pratique est très dur le bouchon à se fermer, pour les enfants de 2 ans demi - 3 ans ils narrive pas à se débrouiller ! Si non étiquettes sont très bien! Thanks
Translated reviews
F
Francesca
Rating: 4 out of 5
The labels are beautiful and durable, well printed. However, this time the delivery time was too long, they arrived more than 15 days after ordering.
Translated reviews
F
Francisca Cánovas
Rating: 4 out of 5
I still have not received my order and it has been 3 weeks since it was shipped. As I have no tracking number, I have not been offered any alternative, neither refund nor reshipment. Edit 5/10: My order has arrived correctly after the company's response. Thank you very much
Translated reviews
Response from Petit-Fernand
Good morning, We are sorry for this delivery anomaly by Correos. We have contacted you to help you. Good morning, Camille Petit-Fernand
M
María Paz
Rating: 4 out of 5
I have placed 2 orders. One with free shipping and the other paid. Choosing the free one the labels have taken 10 working days from the time you get the mail that your order is on its way (not from the time of purchase) so take into account all this time if you place an order.
Translated reviews
M
Michela
Rating: 4 out of 5
The beautiful and distinctive products. Perfect in customization. Delivery waiting time too long.
Translated reviews
N
Nuala
Rating: 4 out of 5
Delivery on time. Great labels so easy to use. Will definitely order again
D
Dias
Rating: 4 out of 5
It's already the second time that I order but this time I was disappointed because I was charged 2 shipping knowing that my orders always exceed the minimum limit Responding to your feedback, I bought a pack but it was the small pack in addition to 40 labels and a personalized wooden label but that's not why I'm going to stop ordering from you. Thank you
Translated reviews
Response from Petit-Fernand
Hello, thank you for your message. Yes, when an item is added to an order, charges are added! Only the delivery of labels and label packs is free. Have a nice day? Luce C-MonEtiquette
C
Christine
Rating: 4 out of 5
The product is as expected but they had a little problem with the shipping. I contacted them, and they immediately solved the problem.
Translated reviews
A
Anna P.
Rating: 4 out of 5
Great selection of products and good value for money.
Translated reviews
N
Nora B
Rating: 4 out of 5
Delivery took too long but as usual the labels are perfect.
Translated reviews
C
Claudia F.
Rating: 4 out of 5
Delivery took a very long time, otherwise all good
Translated reviews
Response from Petit-Fernand
Hello, Our products are made in France and shipped from France, so delivery may take longer than expected. However, we hope that you will enjoy our products. ? Have a nice day, The EsIstMeins team
G
Graziella
Rating: 4 out of 5
Easy label design, a little slow for shipping
Translated reviews
E
Elisa F.
Rating: 4 out of 5
VERY fast compared to other service tried, maybe stickers for pencils are a little few in the envelope. High quality though, friendly and efficient service
Translated reviews
I
Isabell
Rating: 4 out of 5
Cute stickers, exactly as described and selected. However, shipping took a very long time.
Translated reviews
Response from Petit-Fernand
Hello, Thank you for your order and your review. We are sorry that the delivery time took longer than expected. However, we are pleased that you like the stickers. Have a nice day, ? Elise, EsIstMeins
D
Dada
Rating: 4 out of 5
I ordered the box for lunch and 2 boxes for snacks, which I find too large for snacks. Otherwise, in terms of quality and design, they are very beautiful.
Translated reviews
A
Adélie Lecerf
Rating: 4 out of 5
Fast as usual Very happy with my order
Translated reviews
M
Mme Marielle
Rating: 4 out of 5
Very pretty flask and practical spout opening system. It seems to last over time. On the other hand, my eldest son got the better of the cap, which broke off. Perhaps it needs to be stronger? Otherwise, there's nothing wrong with the labels.
Translated reviews
F
Francis
Rating: 4 out of 5
All good but the order arrived a week late
Translated reviews
C
Cliente
Rating: 4 out of 5
Everything is perfect, they just take a long time to arrive. It is the only downside. If you want to have them, order them in time.
Translated reviews
J
Julie Masset
Rating: 4 out of 5
The labels are great, but I'm disappointed with the iron-on labels, which don't stick at all.
Translated reviews
I
Isabel G
Rating: 4 out of 5
Good quality products. Nice designs and good adhesion to fabrics, slippers and objects. I repeat every year.
Translated reviews
C
Clara Guyot
Rating: 4 out of 5
I find the labels qualitative, but when you take the kindergarten pack it's quite fair in terms of material labels and also in primary school. Especially the thin labels. Otherwise, for primary school too, it's perfect. Very happy with my order. Thank you very much. Just when the postage is free, the wait for the package is very long, more than a week. Otherwise, the background colors and fonts are clear and colorful, which is good.
Translated reviews
V
Valentina Z.
Rating: 4 out of 5
The thermoadhesive labels that were sent to me were faded and poorly printed, with poorly defined outlines and blurry designs. I wrote two emails to customer service and they replied with an automated message that did not respond to my problem, then they did not respond again. I also tried to contact them through the IG page, same result. I am very disappointed. I will not buy again.
Translated reviews
Response from Petit-Fernand
Good morning Valentina, we are so sorry for this anomaly. We hope that the new order we sent back to you will meet your expectations. The opinion of our customers is very important to us.
I
Invité
Rating: 4 out of 5
Took longer to be delivered that expected.
F
Federica M.
Rating: 4 out of 5
Labels resistant to many washes, with well-defined designs and lettering.
Translated reviews
V
Viaud
Rating: 4 out of 5
I'm very happy with the products. It's a pity that the wooden binder labels don't have more gender-neutral designs.
Translated reviews
M
Maria Jose Sotelo Lopez
Rating: 4 out of 5
Good material
Translated reviews
A
Arantxa Díez Rios
Rating: 4 out of 5
The first experience was not satisfactory but they immediately contacted me and solved it quickly and very efficiently, I am very happy.
Translated reviews
S
Sophie
Rating: 4 out of 5
The labels are very pretty and easy to use. They wash very well. The only little problem that makes me lose a star is the delay in processing the order and delivery... whatever the size of the order, it takes at least a week to get it home. But I think the problem is with the post office, so there's not much you can do about it.
Translated reviews