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M
Rating: 4 out of 5
Hello, very good, just that I thought I would see labels for larger garments, so I'm a little disappointed.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 906 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
4 star reviews
Reset filtersM
Rating: 4 out of 5
Good value for money, fast, I like it a lot. The items are too beautiful. The only drawback is that I don't get discounts for every purchase I make (e.g. cumulative points, -5% on the 10th order) like many other sites do. And I don't understand why I can't log in with my password after each order, as if my account was deleted after each purchase, but otherwise I really like this site.
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I
Rating: 4 out of 5
Very pretty, a little small for my taste, I would have liked it to be a little more visible.
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K
Rating: 4 out of 5
I like the articles.
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I
Rating: 4 out of 5
Good, useful, long-lasting
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M
Rating: 4 out of 5
everything is great.
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Response from Petit-Fernand
Thank you for your review :) Elise, ItIsMine
I
Rating: 4 out of 5
Nice, easy to make labels, efficient
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M
Rating: 4 out of 5
Amazing labels went back fir more as they lasted so well last time. They have been in the dishwasher and washing machine and still stayed on. Brilliant product.
E
Rating: 4 out of 5
Very good quality label and super cute. One star less as I ordered 50 and only got 40.
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M
Rating: 4 out of 5
The adhesives are great, the shipping just took a long time! But I would always buy there again. Price - performance is super ?
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Response from Petit-Fernand
We are sorry that the delivery has taken a little longer. Everything is made in France and shipped from France, so it may take a little longer than expected. However, we look forward to your next order! ?? Have a nice day, Elise, EsIstMeins
I
Rating: 4 out of 5
It takes 2 weeks from the order date to arrive, everything arrived correctly.
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G
Rating: 4 out of 5
Pretty well designed site, easy to use, affordable prices and very cute creations. Just one thing, the object labels are a bit big I think.
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D
Rating: 4 out of 5
Positive: The labels are very nice and sturdy, I always buy them for the quality and design. Negative: When I ordered a bag the delivery was very delayed, and finally it did not arrive and had to be sent again.
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S
Rating: 4 out of 5
Great stickers and the selection is also great. The only drawback was that I ordered stickers for 2 different children and both were in the same booklet.
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Response from Petit-Fernand
Thank you for your order and your review. Indeed, for ecological reasons the labels are together in one booklet. Have a nice day, ? Elise, ItIsMine
I
Rating: 4 out of 5
The first shipment did not arrive and they were kind enough to send me another one. The product is just as I expected.
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C
Rating: 4 out of 5
The ability to build your own label
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T
Rating: 4 out of 5
Purchase of personalized water bottles which arrived very quickly. The designs and personalization were very well done and much appreciated by the children. However, opening is a bit difficult even for 5 and 7 year olds and as soon as the cap is removed, it often comes off, which is a shame. Also, the design on one of the bottles has already faded a little after just 1 week's use, so I'm really disappointed on that score.
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L
Rating: 4 out of 5
really good washed once 24hrs after applying them and they stayed on.. although I like placing one on the back under the collar (on white shirts) but unfortunately they came off in the wash so think it's best placed on the size label
I
Rating: 4 out of 5
We received them today. We love them, they're so beautiful, just put them on!
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R
Rating: 4 out of 5
Very nice, conform labels
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Response from Petit-Fernand
Hello, We're very sorry about this incident. We have sent you a message so that we can understand and find a solution together that will suit you! Have a nice day, Ophélie C-MonEtiquette
H
Rating: 4 out of 5
Very good experience. Easy to buy. One small drawback to the clothing labels I bought is that the contrasts between the first and last name on the background are less obvious on screen than in real life. In this case, red on a dark background...
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C
Rating: 4 out of 5
Quality labels in a variety of designs? They sometimes lack adhesion on synthetic surfaces such as gym bags, dinner bags, sports bags...
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C
Rating: 4 out of 5
Correct delivery times and compliant products
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I
Rating: 4 out of 5
Delighted! Fast order and delivery, beautiful finish
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E
Rating: 4 out of 5
Very happy with my purchase, as usual (10th order since 2017!). Small drawbacks this time: - the background with the purple flowers around the labels is not very visible on the small labels (the printing of the flowers is more present on the notebooks than on the labels themselves) - a mix of labels (normally, each child has his notebook, but I have two notebooks that have been mixed up...so I have to undo the staples and reconstitute the notebooks).
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H
Rating: 4 out of 5
Had to order a 2nd time as the first one didn't arrive. But it was sent a second time and delivered on the day of school enrollment. Delivery takes a while but the quality is very good. I was also helped quickly with my problem. Thank you
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Response from Petit-Fernand
Hello Heike, your order was reshipped at our expense on Thursday, August 10 and the latest date of receipt is Tuesday, August 22. You have opted for delivery without tracking, which is why you cannot track your order. However, we hope that your order will arrive soon. Have a nice day, Elise, EsIstMeins
M
Rating: 4 out of 5
We had an order that did not arrive within ten working days. We reported it and were refunded the money. A day later the order did arrive. We reported it again and they said that we no longer had to pay for the order.
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Response from Petit-Fernand
Thank you for your review. We are always here to help our customers in the best possible way. We are glad to hear that your order has arrived and hope that you like our products. Have a nice day, ? Elise, EsIstMeins
P
Rating: 4 out of 5
Quality products, colorful customizable labels, it's top! The only problem is the budget. The 30-euro booklet is starting to weigh heavily on a back-to-school budget with 2 children...
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C
Rating: 4 out of 5
It's fun and useful
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A
Rating: 4 out of 5
fast, free delivery
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I
Rating: 4 out of 5
Problem on the site when placing the order, taken care of by customer service (file followed by Ophélie whom I thank for her support) file resolved and closed. The problem I had had nothing to do with the labels, which are of very high quality. The work done deserves 5 stars (for my problem, which took a long time to resolve, I took off one star).
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Response from Petit-Fernand
Hello Anne-Lise, We've tried to contact you by phone and e-mail. We apologize for the inconvenience, a solution has been proposed. We look forward to hearing from you, Ophélie C-MonEtiquette
L
Rating: 4 out of 5
Fast order, high quality labels. Never disappointed.
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A
Rating: 4 out of 5
The name stickers are great and this my third time purchasing them. However I ordered a kids bottle which looks lovely but the lid is useless. My 5 year old really struggles to open it on her own. I'm gutted as this was meant to be her new bottle for school for September but it looks like i will need to buy her another one!
Response from Petit-Fernand
Hello and thank you for your comment. I have just sent you an email regarding this water bottle cap issue. Thank you for being such a loyal customer! Have a nice day ? Luce Petit-Fernand
C
Rating: 4 out of 5
Simple and quick to read reason I recommend as I do every year
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F
Rating: 4 out of 5
Very nice product, a little heavy depending on age.
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P
Rating: 4 out of 5
Fast, uncomplicated processing.
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Response from Petit-Fernand
Thank you for ordering from us! We hope to see you again and wish you a great experience with our products and services!
C
Rating: 4 out of 5
I am very satisfied with my order received for my daughter very good quality fabric.
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M
Rating: 4 out of 5
Always plenty of choice and new products! Delivery is fast and meticulous. Too bad you still can't order several books of labels (all the labels are in 1 book)...complicated when you have several children or want to make gifts.
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I
Rating: 4 out of 5
Practical for my school subjects
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T
Rating: 4 out of 5
everything worked wonderfully
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Response from Petit-Fernand
Hello Tanja, thank you very much for shopping with us and for your great review. It is perfect that you are satisfied with your order. Have a nice day, ? Elise, EsIstMeins