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A
Rating: 4 out of 5
Easy ordering and fast response. Quality service
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 905 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
4 star reviews
Reset filtersC
Rating: 4 out of 5
Great items, that last well.
Response from Petit-Fernand
Hello Clarissa, thank you for your comment ?? Jessica - Petit-Fernand
S
Rating: 4 out of 5
Bought a stainless steel gourd personalized with the child's name. Quality of the bottle Quite good and pretty, but I can't say the same for the plastic cap... my son dropped it 2 times, which literally broke the cap... UPDATE: Very serious and responsive after-sales service that immediately found a solution to my stopper problem. Thank you for your professionalism
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Response from Petit-Fernand
Hello Emilie, thank you for your message. We have just contacted you by email to help you. Have a nice day, Camille C-Mon Etiquette
M
Rating: 4 out of 5
Good product but delivered several days late and an unexpected postal tax... 27/06/2023 Highlight: cmonetiquette's immediate responsiveness following receipt of my message very much appreciated. Bravo and thank you to Jessica.
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Response from Petit-Fernand
Hello Franciane, we have contacted you by email. Sincerely, Jessica, C-monetiquette
C
Rating: 4 out of 5
Except for the clothing stickers which are very difficult to remove from the foil, everything is great... I have already ordered several times and am very satisfied.
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S
Rating: 4 out of 5
I'm happy with my purchase, even if in the end it would have looked better in gloss... I think having a sample beforehand is a great thing! Delivery was fast. However, I'm missing 2 strings and 2 labels... Could you please send them to me? Thank you for your help.
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I
Rating: 4 out of 5
label received conforms to what I expected only downside the delivery time horribly long for a simple envelope tracking order 6/06 received 23 more qua test
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E
Rating: 4 out of 5
Quick and easy order. On-time delivery in a few days
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S
Rating: 4 out of 5
it's easy to put on and quick. however, it ends up peeling off and I don't understand it.
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Response from Petit-Fernand
Hello Sandra, I invite you to contact our customer service by email to report the problem and find a solution together? Jessica - C'monetiquette
C
Rating: 4 out of 5
Fast shipping and good quality labels but when I took a batch of 20 left/right labels I understood for 20 pairs not 10 pairs... I find it unclear on the site
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L
Rating: 4 out of 5
The labels are nice, but they didn't all hold up after the 1st wash. But customer service is very responsive and I'll be back for more!
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Response from Petit-Fernand
Hello Aurélie, it's not normal for the fusibles to come unstuck. We have contacted you by email to help you. Good day, Sandra C-MonEtiquette
K
Rating: 4 out of 5
Very practical label for clothes without ironing
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M
Rating: 4 out of 5
Beautiful labels that match the fabric perfectly.
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M
Rating: 4 out of 5
Very nice label, fast delivery, well packaged, delighted with my purchase, I would recommend without hesitation.
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C
Rating: 4 out of 5
High-quality iron-on labels As described
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K
Rating: 4 out of 5
Well done site, easy to use and fast shipping. Top
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I
Rating: 4 out of 5
The first impression is very good. Unfortunately, I can't yet say how it will stand up to the washing machine.
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L
Rating: 4 out of 5
Speed and wide choice
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I
Rating: 4 out of 5
Delivery was fast
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C
Rating: 4 out of 5
courteous and punctual service, great graphic options, but the adhesive clothing labels are slightly large for my taste
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L
Rating: 4 out of 5
Nothing to say about the service, fast shipping and delivery
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D
Rating: 4 out of 5
On-time delivery, ease of payment, product lives up to expectations
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I
Rating: 4 out of 5
easy to place the order and very intuitive to use the site for choosing items
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I
Rating: 4 out of 5
The labels are of good quality and the wide choice for personalization is top-notch!
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M
Rating: 4 out of 5
The products I wanted came correctly as expected. However, the came at the end of the postal period which was sadly too late for their intended purpose.
Response from Petit-Fernand
Many thanks for choosing us and apologies if the Royal Mail deliver with the delays.
N
Rating: 4 out of 5
Fast shipping. Affordable products. ALL CLEAR. Happy with my purchase. Second time ordering from this site.
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S
Rating: 4 out of 5
Fast delivery, nice labels that hold well. But it says A little small
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É
Rating: 4 out of 5
Several orders over the last few years, always satisfied with the quality of the iron-on clothing labels. Fast delivery and always conforms to our choice, variety of colors and designs. The only minor disappointment was the stainless steel gourd to be personalized, which was already leaking even though we'd only been using it for less than a year, and the paint had peeled off after a few weeks.
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A
Rating: 4 out of 5
Order received very quickly and corresponds perfectly to what I wanted. Very practical to be able to order only the type of labels we want.
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I
Rating: 4 out of 5
I'll write a full review after I've washed my clothes a few times. My first impression, no pun intended, is amazing. Sincerely yours
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T
Rating: 4 out of 5
Nice flask, but it leaks systematically when it's bent over in the schoolbag.
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F
Rating: 4 out of 5
Very practical product: self-adhesive labels. In my opinion, it doesn't wash as well as before. Fast, reliable service. Excellent communication.
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C
Rating: 4 out of 5
Wide choice
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C
Rating: 4 out of 5
Great labels for clothes and objects. They hold very well!
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N
Rating: 4 out of 5
The shipping in my opinion takes a while, but it is worth the wait! In addition, they are very friendly, I will repeat for sure!
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M
Rating: 4 out of 5
Super easy and super fast
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M
Rating: 4 out of 5
Fast, efficient service. The labels are of very good quality
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S
Rating: 4 out of 5
Cute stickers for clothes. However, they often only last one wash cycle.
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Response from Petit-Fernand
We're sorry to hear that your label has started to peel off! This should not happen. We would be happy to discuss this matter with you by email
N
Rating: 4 out of 5
Great product, fast delivery, everything perfect
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R
Rating: 4 out of 5
Easy to navigate in the website. Products with good quality. Just the payment part, via banking transfer could be more clear, as the website is priced in GBP and the bank account in France is in EUR, so I had to do the exchange conversion by myself and hope that was aligned with the site.