The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
The stickers are great and can withstand the washing machine, dryer and dishwasher. I am very satisfied. Only the delivery time is worth a point. You should know that the package comes from France. I waited about two weeks.
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Response from Petit-Fernand
Thank you so much for taking the time to write this review! We are pleased to hear that you like our labels and we apologize for the long delivery time!!!
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Betty MENTRE
Rating: 4 out of 5
Excellent products... the box and the insulated gourd are of very good quality... The only drawback is that it's a little difficult for a 3-year-old to open the bottle... but otherwise I'm delighted ????
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Simmone B.
Rating: 4 out of 5
Never received my order sadly :( customer service super quick in getting in touch and now sending more, looks like issue with postal service which is frustrating.
Response from Petit-Fernand
Hi Simmone. Thank you for letting us know. We are sorry to hear that the labels didn't arrive. Usually the delivery takes 2-6 working days. We assume that the letter got lost in the transit by the Royal Mail. Could you please check your emails and confirm us which option do you prefer in order to resolve this problem. Kind regards, Ana from Petit-Fernand
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Emilie
Rating: 4 out of 5
Bland colors, the proposed text was written in white, well contrasted on the site in preview, the printing is disappointing. The text is almost illegible, but the size of the labels and the stickiness is satisfactory. UPDATE post Customer service contacted me afterwards and refunded my order. I'm very happy with the customer service feedback.
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Response from Petit-Fernand
Hello Emilie, I'm sorry to read your message about our graphics. A message has been sent to you so that we can discuss it together and find a satisfactory solution for you. Have a nice day, Sandra - Cmonetiquette
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Nicola E.
Rating: 4 out of 5
Great quality product, perfect for labeling school drink containers, packed lunch boxes, and clothes, just takes over a week to get to you so order in advance.
Response from Petit-Fernand
Thank you for this feedback, Nicola. We are glad to hear that you like our products. And the delivery indeed could take between 2-8 working days!
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Claudia Biedermann
Rating: 4 out of 5
Order labels to stick directly onto garments. Very efficient. But the price is still high.
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Yessi G
Rating: 4 out of 5
It's the second time I order, very good, only this time I ordered two different names (one to give as a gift) and they came in the same block.
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Response from Petit-Fernand
Good morning Yessi, indeed, we send everything together for ecological reasons, and to facilitate the organization. We understand that if it is for a gift, you would have preferred to receive them separately. Have a nice day, Sandra - Petit Fernand
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Invité
Rating: 4 out of 5
Great stickers, delivery time slightly longer than stated
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Response from Petit-Fernand
Thank you for your review. I am sorry if the delivery took a little longer. Normally they take 2-6 working days.
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Kenryozo
Rating: 4 out of 5
Fast delivery. Labels a bit big but we finally managed to place them on the clothes.
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Ganime
Rating: 4 out of 5
The stickers look good and stick well, the only thing is that they could be a little bigger because the logo is not easy to recognize.
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Response from Petit-Fernand
Hello Ganime. Thank you for your review! We are pleased that you liked our products. You ordered the labels that can only be applied over the care label, that's why they are small . If you would like to have a larger illustration and the label, we offer iron-on labels :)
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Gabi
Rating: 4 out of 5
Fast delivery, beautiful and practical labels. Hold very well!!!
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Barbara
Rating: 4 out of 5
I usually receive the order quickly and this took a long time. Impeccable quality as always.
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Virginie S.
Rating: 4 out of 5
Very cute labels and still hold up after repeated washing.
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Khadija HNINI
Rating: 4 out of 5
Very nice label, too bad it doesn't have the stickers with different shapes on the last page like before.
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Carole
Rating: 4 out of 5
Fantastic product, really easy to use and has great longevity despite a high volume of laundry! Delivery could have been faster though.
Response from Petit-Fernand
Hi Carole, thank you very much for your feedback. We are glad to hear that the labels are holding up well and that you like our products. We also work with local delivery services and rely on them. Delivery usually varies between 2 and 6 working days.
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Belén
Rating: 4 out of 5
Good product, lots of models to choose from, easy to use. I did not receive my shipment, I claimed it and they sent me another one right away. Good customer service.
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Response from Petit-Fernand
Thank you Belen :) Have a nice day, Sandra - Petit Fernand
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Tiphaine
Rating: 4 out of 5
Good quality labels. Delivery time longer than expected. New designs would be a plus!
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Response from Petit-Fernand
Thanks for your feedback Tiphaine . Our superb team of graphic designers are working on new illustrations :) Very nice day, Sandra - CmonEtiquette
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Invité
Rating: 4 out of 5
Very pretty labels that wash off well
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Invité
Rating: 4 out of 5
Awesome labels!!! Too bad about the delay in delivery.
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tiana CLUZEAUD
Rating: 4 out of 5
I've been ordering this product for several years now and I'm very satisfied with it for my children's clothes. Adapted, easy to use, fast delivery, I am delighted and thank you to the team.
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Response from Petit-Fernand
Hello Tiana , We are delighted to read your message, and we sincerely thank you for your loyalty. We hope to get 5 stars next time ;) Sandra - CmonEtiquette
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Sophie
Rating: 4 out of 5
Good, fast
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Elodie
Rating: 4 out of 5
Nice, practical labels. However, no free tracking. 2 weeks to arrive.
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Christelle
Rating: 4 out of 5
Good finish and quality labels. Holds well on both clothing and objects. I recommend
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Invité
Rating: 4 out of 5
Nice labels, fast delivery, but the stickers come off after a few washes (at 30 degrees).
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Virginie BENOIST
Rating: 4 out of 5
As ordered Too bad the labels are a little too long
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Nathalie
Rating: 4 out of 5
Good value for money
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Poli
Rating: 4 out of 5
It was a first, we will renew the order if necessary. Very satisfied
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Catherine Boutin
Rating: 4 out of 5
Just as I ordered and fast!
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Irati González Barcena
Rating: 4 out of 5
This is the second time I order and as always they are beautiful and of good quality.
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Response from Petit-Fernand
Thank you for your confidence Irati :) Have a nice day, Sandra - Petit Fernand
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FERNANDO GARCIA
Rating: 4 out of 5
The product is perfect, please change the shipping company. My letter was not in the mailbox, it was lying on the floor. The address was correct
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Response from Petit-Fernand
Good morning Fernando, thank you for sharing your opinion, and thank you for your confidence. The order should have been delivered correctly in the mailbox, we apologize . Have a nice day, Sandra - Petit Fernand
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L M.
Rating: 4 out of 5
The products are great, unfortunately something is wrong with sending email communications so I have not received any confirmation of my order ne's to receive a reset of my password to access the site. The approval questionnaire arrived, so it's not an email address problem.
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H a secas
Rating: 4 out of 5
It took quite a long time for the shipment to arrive but it was fine.
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Response from Petit-Fernand
Hi Hugo, thank you for your confidence. We hope that next time the delivery with the post office will be more efficient :) Good day, Sandra - Petit Fernand
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Jana
Rating: 4 out of 5
Unfortunately the delivery took a very long time and I had to ask twice where my order was. I'm still very unsure whether the iron-on name labels will hold. I am pleased that a 2nd replacement delivery was made today - as a gesture of goodwill?
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Response from Petit-Fernand
Hi Jana, we are pleased that you have received the labels. You contacted us over a week ago and mentioned that the labels had not arrived, so we have sent you the replacements. The delivery depends entirely on Deutsche Post and it looks like both envelopes were delivered in the end. And to make sure the labels hold when ironed on, please follow the instructions and make sure the iron is on maximum temperature without steam.
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Sarah
Rating: 4 out of 5
The name tags themselves are really good, but unfortunately the iron-on labels on the socks tear
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Response from Petit-Fernand
Hello Sarah, thank you for your review. Normally the iron-on labels should not come off. Can you please contact customer service with the picture of the product that is peeling off.
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sylvie lambert
Rating: 4 out of 5
I love self-adhesive labels for clothes but I find that some don't stick enough and I sometimes find them in the machine .
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Luca C.
Rating: 4 out of 5
Clear and easy-to-apply labels
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Ate
Rating: 4 out of 5
Good quality but expensive
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Invité
Rating: 4 out of 5
Labels received quickly, as described. The colors and patterns are very pretty. However, they don't stick to certain garments, despite the fact that you leave the iron on longer, and they end up peeling off quickly. I still recommend them, I'm very happy with them.
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DESSEUX S
Rating: 4 out of 5
Last minute Christmas shopping arrived on time but follow-up was approximate (probably related to the period). Products received were of very good quality (as usual) but I was disappointed by the size of the large gift bags.
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Stefan
Rating: 4 out of 5
I am satisfied so far. Can withstand the first few washes.
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Response from Petit-Fernand
It's good;) The clothing labels should stay after multiple washes!!!
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