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I
Rating: 4 out of 5
Very pretty labels that wash off well
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 670 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
4 star reviews
Reset filtersI
Rating: 4 out of 5
Awesome labels!!! Too bad about the delay in delivery.
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T
Rating: 4 out of 5
I've been ordering this product for several years now and I'm very satisfied with it for my children's clothes. Adapted, easy to use, fast delivery, I am delighted and thank you to the team.
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Response from Petit-Fernand
Hello Tiana , We are delighted to read your message, and we sincerely thank you for your loyalty. We hope to get 5 stars next time ;) Sandra - CmonEtiquette
S
Rating: 4 out of 5
Good, fast
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E
Rating: 4 out of 5
Nice, practical labels. However, no free tracking. 2 weeks to arrive.
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C
Rating: 4 out of 5
Good finish and quality labels. Holds well on both clothing and objects. I recommend
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I
Rating: 4 out of 5
Nice labels, fast delivery, but the stickers come off after a few washes (at 30 degrees).
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V
Rating: 4 out of 5
As ordered Too bad the labels are a little too long
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N
Rating: 4 out of 5
Good value for money
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P
Rating: 4 out of 5
It was a first, we will renew the order if necessary. Very satisfied
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C
Rating: 4 out of 5
Just as I ordered and fast!
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I
Rating: 4 out of 5
This is the second time I order and as always they are beautiful and of good quality.
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Response from Petit-Fernand
Thank you for your confidence Irati :) Have a nice day, Sandra - Petit Fernand
F
Rating: 4 out of 5
The product is perfect, please change the shipping company. My letter was not in the mailbox, it was lying on the floor. The address was correct
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Response from Petit-Fernand
Good morning Fernando, thank you for sharing your opinion, and thank you for your confidence. The order should have been delivered correctly in the mailbox, we apologize . Have a nice day, Sandra - Petit Fernand
L
Rating: 4 out of 5
The products are great, unfortunately something is wrong with sending email communications so I have not received any confirmation of my order ne's to receive a reset of my password to access the site. The approval questionnaire arrived, so it's not an email address problem.
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H
Rating: 4 out of 5
It took quite a long time for the shipment to arrive but it was fine.
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Response from Petit-Fernand
Hi Hugo, thank you for your confidence. We hope that next time the delivery with the post office will be more efficient :) Good day, Sandra - Petit Fernand
J
Rating: 4 out of 5
Unfortunately the delivery took a very long time and I had to ask twice where my order was. I'm still very unsure whether the iron-on name labels will hold. I am pleased that a 2nd replacement delivery was made today - as a gesture of goodwill?
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Response from Petit-Fernand
Hi Jana, we are pleased that you have received the labels. You contacted us over a week ago and mentioned that the labels had not arrived, so we have sent you the replacements. The delivery depends entirely on Deutsche Post and it looks like both envelopes were delivered in the end. And to make sure the labels hold when ironed on, please follow the instructions and make sure the iron is on maximum temperature without steam.
S
Rating: 4 out of 5
The name tags themselves are really good, but unfortunately the iron-on labels on the socks tear
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Response from Petit-Fernand
Hello Sarah, thank you for your review. Normally the iron-on labels should not come off. Can you please contact customer service with the picture of the product that is peeling off.
S
Rating: 4 out of 5
I love self-adhesive labels for clothes but I find that some don't stick enough and I sometimes find them in the machine .
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L
Rating: 4 out of 5
Clear and easy-to-apply labels
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A
Rating: 4 out of 5
Good quality but expensive
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I
Rating: 4 out of 5
Labels received quickly, as described. The colors and patterns are very pretty. However, they don't stick to certain garments, despite the fact that you leave the iron on longer, and they end up peeling off quickly. I still recommend them, I'm very happy with them.
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D
Rating: 4 out of 5
Last minute Christmas shopping arrived on time but follow-up was approximate (probably related to the period). Products received were of very good quality (as usual) but I was disappointed by the size of the large gift bags.
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S
Rating: 4 out of 5
I am satisfied so far. Can withstand the first few washes.
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Response from Petit-Fernand
It's good;) The clothing labels should stay after multiple washes!!!
M
Rating: 4 out of 5
Great, they hold up well in the washing machine and are quick to put on.
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Response from Petit-Fernand
Hi Merche, thanks for sharing your opinion :) Sandra - Petit Fernand
B
Rating: 4 out of 5
fast service,easy to use,RAS,I would definitely recommend
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B
Rating: 4 out of 5
Very nice idea to have tags to help the Wise Men wrap. I wish they were twice as big even if they fit less and had more shine, but happy with the purchase. They could speed up the shipping a little more and it would be perfect.
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Response from Petit-Fernand
Hi Beatriz, thanks for sharing your opinion :) Have a nice day, Sandra - Petit Fernand
C
Rating: 4 out of 5
Fast, on-time delivery. Very satisfied with the rendering of the stickers. I had to pay customs fees when the package arrived.
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S
Rating: 4 out of 5
I have been using your online site to create adhesive labels for nursery clothing. Congratulations on the variety! Seen in person they are even more beautiful! Only note:faster shipping
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L
Rating: 4 out of 5
I ordered some Christmas mugs for my children and dogs, and I'm very happy with them. The only small problem is that one of the mugs is missing part of the design, but I have no regrets. A personalized mug was a hit and has been used every day since.
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Response from Petit-Fernand
Hello Laetitia, we are sorry to read that our product does not meet your expectations. We'll be in touch later today to help you. Have a nice day, Sandra - C-MonEtiquette
L
Rating: 4 out of 5
Good experience, nice labels, fast shipping. However, I sponsored a friend who placed an order and received it more than a week ago and the amount of 3, for sponsoring, is still pending. I don't understand why.
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Response from Petit-Fernand
Hello Adeline, we invite you to contact us by phone to help you, as sponsorship is automatic. Have a nice day, Sandra - C-MonEtiquette
V
Rating: 4 out of 5
Seriosity and quality
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D
Rating: 4 out of 5
The product is very cool but it took me a long time to receive it.
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Response from Petit-Fernand
Good morning Damaris, thank you for sharing your opinion with us. I'm sorry it took a while to arrive. I hope that next time the delivery will be faster :) Have a nice day, Sandra - Petit Fernand
G
Rating: 4 out of 5
Very good price and product quality
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Response from Petit-Fernand
Hi Gimena, thanks for sharing your opinion :) Good morning, Sandra - Petit Fernand
L
Rating: 4 out of 5
Incomplete shipment, I contacted the SAV never had a return Finally following my comment I had the service SAV which offered me a refund which was made directly! Thank you so much!
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Response from Petit-Fernand
Hello Laura, we're sorry we haven't received a message from you regarding your order tracking. We have just contacted you by email in order to help you as soon as possible. Have a nice day, Sandra , Equipe C-monetiquette
N
Rating: 4 out of 5
Very well done as usual!!!!!
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A
Rating: 4 out of 5
Very nice items. Cotton could be heavier.
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C
Rating: 4 out of 5
I love the labels and am super happy with the result. I would have liked each child's name to have come on its own cardboard, but otherwise great.
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Response from Petit-Fernand
Thank you very much for sharing your opinion Cova. For ecological reasons, we ship in a single package. If you need to separate next time, do not hesitate to contact us to separate it. Have a nice day and happy holidays. Sandra - Petit Fernand
T
Rating: 4 out of 5
Order arrived rather quickly, counting custom manufacturing. Really beautiful and eye catching products. I got the preschool label set and the wooden one to hang on my backpack....beautiful all of them! Plus nice giveaways!!!
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M
Rating: 4 out of 5
As always, the window stickers are unbeatable! They stick and peel off super well and have an unbeatable print. The only downside is that I thought they were transparent, so that you could see the drawing on both sides. But they look beautiful anyway.
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Response from Petit-Fernand
Thank you Monica :) Sandra- Petit Fernand
V
Rating: 4 out of 5
The items I ordered are really very pretty. Despite a clerical error at the outset, it was sorted out by return without a hitch.
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