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I
Rating: 4 out of 5
Delayed delivery on a flood of orders, but labels as ordered. However, iron-on labels are more or less durable, depending on the fabric.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 665 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
4 star reviews
Reset filtersE
Rating: 4 out of 5
Labels as described. Delivery arrived in the specified time window
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E
Rating: 4 out of 5
For one of our children, the labels don't come out as well as they did in the simulation. Other than that, great!
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I
Rating: 4 out of 5
I am satisfied
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C
Rating: 4 out of 5
I purchased only the adhesive clothing labels, the ones that don't need to adhere with the use of an iron, and I have been very happy with them. So far I have done very few washes of the things I attached them to but I am satisfied
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F
Rating: 4 out of 5
Nice labels, affordable price and understanding customer service. Only downside: the late delivery meant that we couldn't use the labels because they arrived on the day our child left on his trip, despite the 48-hour delivery time announced (which is why we'd chosen this brand in the first place). Should we order again (now that we know the brand) we'll keep a margin for delivery to avoid this little inconvenience. Thank you to C Mon étiquette for making a gesture in the face of this inconvenience.
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Response from Petit-Fernand
Thank you very much for your message :)
R
Rating: 4 out of 5
Fast shipping
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Response from Petit-Fernand
Rocio thank you for sharing your opinion :) Sandra - Petit Fernand
M
Rating: 4 out of 5
Excellent service
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A
Rating: 4 out of 5
Beautiful motifs! The stickers are really good. Only after washing several times do some of the stickers on the clothes come off. But most of them stay on. Some of them don't even come off at all. :) keep up the good work and thank you for being here ??
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A
Rating: 4 out of 5
Product conforms to the order, very pretty and well made. There are also some little touches in the parcel. Just pay attention to the size because I thought the gourd was bigger and it's too small for my 9 year old daughter.
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L
Rating: 4 out of 5
Everything is great. Very happy with my order. The only negative criticism I have concerns the time I had to wait to receive my order (20 days since I was notified by email that it had been sent to me). I know that this aspect does not depend directly on Petit Fernand!, but they can use other more efficient courier companies.
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Response from Petit-Fernand
Thank you for your message Lorena. We hope to improve our delivery service. Good day
S
Rating: 4 out of 5
Very happy with my purchase. My iron-on labels are great. Received quickly
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Response from Petit-Fernand
Thank you very much Stéphanie :)
I
Rating: 4 out of 5
Super practical Colle very well The only negative point is that the washing machine comes off which is a shame...
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C
Rating: 4 out of 5
I am posting a comment again to say that I am finally happy with the product. The delay in arriving was because there was a missing piece of information in the address. Thank you very much. Very nice labels, now let's see how the quality and resistance.
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Response from Petit-Fernand
Hi Carla, we will resend it to you as soon as possible. Let us know if you need anything else. Good day
J
Rating: 4 out of 5
I don't like the stickers, as I don't like them.
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Response from Petit-Fernand
Hello, you can contact us by email at [email protected] We will help you :) Hello, Sandra - Petit Fernand
F
Rating: 4 out of 5
I used these labels for school colors and on the water bottle. I have to say they hold up well and look nice too. I saved a lot of time putting names on each color like last year. Never again--now I have this convenience and I think I will use it again :)
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Response from Petit-Fernand
Thank you for sharing your experience. Have a great day and see you soon! ?
L
Rating: 4 out of 5
Thanks to customer service , they resent my order, hope it will arrive this time :)
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Response from Petit-Fernand
Good morning Loredana, we are sorry for this anomaly on the part of postal services. However, I confirm that we have reshipped as communicated to you. We hope to receive your order soon Good day Alessio
E
Rating: 4 out of 5
Fast delivery Original design
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C
Rating: 4 out of 5
easy and intuitive site choice of current payment methods
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D
Rating: 4 out of 5
Very Good Just a small delay in delivery
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C
Rating: 4 out of 5
Very cute and customizable labels with many decorative solutions. Fast and accurate shipping
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B
Rating: 4 out of 5
I am very happy with the labels. I took the nursery pack and it's perfect!!! I later took back the clothing labels because they weren't enough for me. I only put 4 stars because on some clothes it doesn't stick... After a wash it comes off. Otherwise very satisfied
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B
Rating: 4 out of 5
I love them, I've been buying them for a while now, the only thing is that the last ironing ones have been coming off since the first wash.
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Response from Petit-Fernand
Hi Beatriz, Thanks for sharing your opinion :) It is not normal for them to peel off. We have contacted you by phone to help you. Have a nice day, Sandra - Petit Fernand
J
Rating: 4 out of 5
Perfect, I've been ordering labels for over 2 years now and they're perfect.
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A
Rating: 4 out of 5
I was delighted with my order, which arrived in 48 hours.
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N
Rating: 4 out of 5
Fast delivery and quality labels. I took a school trip pack and ran out of iron-on labels.
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S
Rating: 4 out of 5
Lovely stickers and amazing customer service. Thank you!
S
Rating: 4 out of 5
Adhesives ottiimi Even if there was a mistake.. They send everything back to you.. Great service
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M
Rating: 4 out of 5
I love these labels, very pretty and fast delivery. The only downside, and this is just my personal opinion, is that they don't stick very well. As soon as I put them in the washing machine for the 1st time, they start to peel off.
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C
Rating: 4 out of 5
Nothing to say great
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B
Rating: 4 out of 5
Personalized water bottle for three people after ordering the labels. I'm very satisfied with the quality of the products, but I'm a little disappointed that I had to pay the shipping costs. This does not encourage me to place another order.
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S
Rating: 4 out of 5
Great product, only delivery a little slow.
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M
Rating: 4 out of 5
It was my first purchase.
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V
Rating: 4 out of 5
I really like the ease and design aspect, unfortunately the iron on labels I purchased didn't all stay put but the company was kind enough to send me the stick on labels and I think as a busy mom those will be my new go to. Going to order some for my daughter too. Thanks!
Response from Petit-Fernand
Dear Vanessa, our apologies if you had encountered the quality problems. Please, see a few solutions over the email.
A
Rating: 4 out of 5
The shipment was quite late, otherwise everything was fine.
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Response from Petit-Fernand
Thanks Alba :)
G
Rating: 4 out of 5
Although the shipment arrived late due to the postal service, I received constant and friendly assistance. I have purchased stickers for school supplies and they are great.
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P
Rating: 4 out of 5
They are beautiful and super nice.
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O
Rating: 4 out of 5
I have always been happy with them, I have tried various types of stickers over time, all of them ok. They last a long time without fading, and if applied correctly they certainly won't disappoint. It happened that there were some pages with labels that were difficult to peel off because they were not shaped and cut properly. However, we always managed to use them. My son loves choosing and composing his future labels! The quality is very good and I have never had any problems with shipping.
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K
Rating: 4 out of 5
Very nice quality. I have ordered the stick-on labels very often. They even stick to the lunch box and don't come off, which I think is very good. There is only one problem when ordering. If different names are selected, then these should also be packaged separately. I had to tear everything apart to pass on a gift.
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P
Rating: 4 out of 5
All very nice.
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