The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Great lunch boxes! And I also think it's great that the stickers are sent as a booklet. What I didn't find so great was that I received an invoice for import costs (over CHF 20 for 2 lunch boxes and a few stickers). On the website it says that shipping is free worldwide for stickers and 6 euros for lunch boxes, but there was no mention of import costs. The print on the lunch box is not on the box itself, but on an adhesive film that is then stuck to the lid. This is ok, but I wasn't aware of this when I ordered.
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Response from Petit-Fernand
Thank you for your feedback! Can you please get in touch with our customer service to find out more about the additional taxes? They should not be paid extra!
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M. K.
Rating: 4 out of 5
Hello, I have already ordered clothing stickers 3 times. The first batch was easy to remove and stuck well to the clothing, the second hardly came off the film and the third had labels coming off from time to time. The experiences became increasingly disappointing, but I will order again because the quality and design, the price, the shipping time and the easy handling of the order make me want to try again.
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Response from Petit-Fernand
Thank you for your review! Normally the labels should not come off if all instructions have been followed! Please send our customer service the picture with the labels that are peeling off for replacement!
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emma H.
Rating: 4 out of 5
The stick on labels are great. So far they are holding up to washing and drying. Pleased they came in a book to keep them together. Delivery took a while.
Response from Petit-Fernand
Many thanks for the review! Apologies if the delivery took longer than usual!
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ma_home
Rating: 4 out of 5
Delivery as fast as ever, quality of clothing labels not as good as before!
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Aitziber
Rating: 4 out of 5
they are easy to design and look very nice.
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Response from Petit-Fernand
Thank you very much for your comment Aitziber :)
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Istar
Rating: 4 out of 5
The format of collecting the labels is very cool. The labels are also very nice. The shipping time could be improved.
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Response from Petit-Fernand
Great ! Thank you for your confidence Esther !
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MARLENE
Rating: 4 out of 5
Cool design, super practical, large selection, fast shipping. I've always been delighted except for my penultimate order, where the labels don't stick as well as before (labels fell off in the 2nd wash). We'll see with the latest labels we received.
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Merche Lagunas
Rating: 4 out of 5
I have loved the labels.
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Ludivine Prieux
Rating: 4 out of 5
Hello I received new thermo labels, they are much more efficient. Thank you for referring me, and for listening to my customer service! Have a nice day!
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Michèle SUPERVIELLE
Rating: 4 out of 5
I'm very happy with the result. I'll order again.
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J L.
Rating: 4 out of 5
The labels are great quality, however the delivery was longer than anticipated and arrived after they were required. We will use them for other items now and not the initial purchase requirement.
Response from Petit-Fernand
We are sorry to hear about the delivery problems. We normally ship withing 10 working days however Royal Mail may extend this time frame due to the various reasons.
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Sonia
Rating: 4 out of 5
Great product and good impression. I recommend
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XYZhang
Rating: 4 out of 5
If there is a problem, you can solve it very quickly through smooth communication. The signs are cute.
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Response from Petit-Fernand
Hello, I believe you did not receive this because you wrote something else instead of your name. We have sent you an email with more information.
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Michele
Rating: 4 out of 5
great products just a little bit expensive
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Anna
Rating: 4 out of 5
The pack for labeling canteen and tapper is very practical and economical, to ask, I would like some more background model and drawing.
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Christine V.
Rating: 4 out of 5
The order and processing went very quickly and well. However, the iron-on labels had different font sizes (I have already ordered twice. The first time I had a different font and it was stronger in color). This doesn't seem so bad at first, but sometimes the label doesn't fit properly in the desired place. The adhesive labels are also good, but sometimes even these are too big for the snippet in the garment. Thank you!
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Anna
Rating: 4 out of 5
I've been ordering for a few years now - I'm actually quite satisfied Only the ironing labels have to be ironed after a while as they come off a bit after washing But I would definitely order again or continue to do so
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Response from Petit-Fernand
Hello Anna, thank you for your review! Normally the iron-on labels should not be ironed again. I think you did not follow the instructions correctly and left the iron too short the first time. Please check these instructions https://www.esistmeins.de/etiketten-kleben-aufbuegeln
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B FERNANDO
Rating: 4 out of 5
Satisfied, I recommend
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Laure
Rating: 4 out of 5
The service is as good as ever. Thank you very much.
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Félix Laurie
Rating: 4 out of 5
Well explained, order confirmation, message when delivery is due.
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Sara
Rating: 4 out of 5
All very good as always. As an improvement I would give the option of having the stickers come in one pack or in several. In my last order I ordered for several children and it arrived stapled together. Thank you.
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Response from Petit-Fernand
Thanks for sharing your opinion with us Sara :)
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Julie Richet
Rating: 4 out of 5
Very good service
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Mimi
Rating: 4 out of 5
I've been ordering stickers for my son's clothes since he started kindergarten. The design is nice and the labels seem to be of good quality. However, depending on the garment, they don't always wash well, but that depends on the material and where the label is stuck.
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Stéphanie
Rating: 4 out of 5
Beautiful, high-quality prints
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Kunde
Rating: 4 out of 5
The stickers are great and in and of themselves the Tupperware but unfortunately the color is already partly off. Was for the price is really not okay
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Response from Petit-Fernand
Thank you for your review! Can you please send us the photo with the labels with bad color?
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Virginia
Rating: 4 out of 5
Excellent product as always
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Adeline
Rating: 4 out of 5
Very satisfied with the products ordered but a little disappointed with the length of time my labels stayed on the clothes.
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So
Rating: 4 out of 5
Very good quality and matches the visual
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Stephanie Baillot
Rating: 4 out of 5
Labels as ordered. Labels in the form of "Cheque book" is very practical!
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Alicia Franco Molina
Rating: 4 out of 5
When I complained about not receiving my order, they contacted me and tried to give me the best solution for my situation.
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Response from Petit-Fernand
Good morning Alicia, I am sorry you did not receive your order. We have just sent you an email to help you as soon as possible. Regards
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Mathilde MALAPERT
Rating: 4 out of 5
Thank you for all you have done. I received my order this time and just in time. You are very commercial and above all you know how to meet our needs just in time for his excursion on Monday. I wish you all the best for the future. Thank you. Sincerely Mathilde
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Response from Petit-Fernand
At the top! Thank you for your loyalty Mathilde :) A beautiful day
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Cliente du quatorze mai
Rating: 4 out of 5
Top product, I liked the fact that I could personalize the labels. I'm not giving it 5 stars because of the long delivery time (order placed on 05/05 and received on 14/05), so you have to plan to order well in advance for the event in question, and customer service never answers (voicemail unable to receive messages).
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Mia
Rating: 4 out of 5
Delivery much longer than announced, but very good products.
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Manuel Pertiñez Martinez
Rating: 4 out of 5
The product is good but the delivery time is too long.
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Virginie RUBIN
Rating: 4 out of 5
Super quality, delivery within 48 hours.
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Angélique
Rating: 4 out of 5
very good product but difficulty in catching the labels on the backing.
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Jennifer Moreau
Rating: 4 out of 5
Very good site with a variety of items, fast delivery, great after-sales service. Quality items. Choice to personalize to our taste and that of our children. Reasonable prices. I recommend this site to everyone.
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Emeline RIFAUT
Rating: 4 out of 5
Good, beautiful product, well made, well packaged.
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Brizzi
Rating: 4 out of 5
I had ordered with the rainbow logo but I received without any logo just the first and last name.
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Martine JEAN-JEAN
Rating: 4 out of 5
Super nothing to report
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