English 
C
Rating: 4 out of 5
Fast, quality shipping
Translated reviews
Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 658 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
4 star reviews
Reset filtersS
Rating: 4 out of 5
Sticks great and looks great
Translated reviews
A
Rating: 4 out of 5
Practical Not yet used
Translated reviews
S
Rating: 4 out of 5
Fast and efficient. The labels are attractive and stay on the clothes even after washing.
Translated reviews
C
Rating: 4 out of 5
Lovely labels, I have ordered a few times now. Can be a little difficult to peel off the paper but I will definitely order again.
Response from Petit-Fernand
Hi Carly, thank you for the review ! Please; contact our customer service for the replacement when you have difficulties like such, this should not happen!
B
Rating: 4 out of 5
Great stickers that hold well. One star deduction because the stickers are difficult to remove from the transport film.
Translated reviews
Response from Petit-Fernand
Thank you for your review! Please send the photos with the labels that are coming off badly and we will send the replacement!
E
Rating: 4 out of 5
The only downside is that shipping is slow. It takes a week
Translated reviews
Response from Petit-Fernand
Thank you Elena :)
N
Rating: 4 out of 5
The labels arrived quickly and look really nice. Sticking them on was child's play. They survived the first round in the washing machine (40°C) and tumble dryer completely unscathed. I can't say anything about the long-term durability yet. I would buy them again.
Translated reviews
Response from Petit-Fernand
Thank you for your purchase and your rating!
A
Rating: 4 out of 5
Very good product, I have had no problems
Translated reviews
T
Rating: 4 out of 5
the labels are always top-notch. excellent quality. This time we ordered birthday invitations. I was a little disappointed. The envelopes had to be folded and closed with a little glue and the little fox I found really small. 2cm more wouldn't have hurt him. The personalized MUG is a very nice idea. We'll have to see over time how the texts react to use.
Translated reviews
Z
Rating: 4 out of 5
Very happy with the crib kit, very pretty labels. Negative point: small quantity of iron-on labels.
Translated reviews
O
Rating: 4 out of 5
Friendly and competent
Translated reviews
Response from Petit-Fernand
Hi Oscar, Thank you very much for your availability on the phone. I reconfirm that we will resend your order. We apologize for the delay of the post office.
K
Rating: 4 out of 5
Beautiful product, stickers are hard to separate from the sheet they're printed on (not the backing)
Response from Petit-Fernand
Hi Kerry, thank you for your review! Would you mind to give our customer service a bit more details and/or a picture of the labels that are hard to separate, please?
S
Rating: 4 out of 5
The design was very easy and quick to do - we have not yet been able to determine whether and how long the name badges will remain on the textiles - the name badges are a gift
Translated reviews
Response from Petit-Fernand
Thank you for your review, Seni! The iron-on labels are permanent if you follow the instructions correctly!
L
Rating: 4 out of 5
Corresponds to my order. Fast shipping
Translated reviews
Response from Petit-Fernand
Superb! Thanks Leslie :)
P
Rating: 4 out of 5
Perfect, but some labels come off after washing
Translated reviews
O
Rating: 4 out of 5
Good, pleasant site, nice products
Translated reviews
G
Rating: 4 out of 5
The stickers are good and durable, but the colorful stickers are superfluous, instead only name stickers would make more sense.
Translated reviews
T
Rating: 4 out of 5
Quality products as described. Very nice packaging, but not very eco-friendly (lots of kraft packaging).
Translated reviews
L
Rating: 4 out of 5
These labels are very practical, and it's great to be able to make them to your liking (colors/patterns). What I don't like is that they wear out or come off a little too quickly!
Translated reviews
F
Rating: 4 out of 5
The labels are super pretty. Too bad on my last order I made a mistake with the self-adhesive labels instead of the thermo-adhesive ones.
Translated reviews
J
Rating: 4 out of 5
Unfortunately, the first delivery did not arrive. After waiting 14 days for it, I wrote to the support team. I was sent a replacement immediately. The email exchange went without a hitch and was very friendly. As always, the quality is impeccable. I always like to order.
Translated reviews
Response from Petit-Fernand
Many thanks for the feedback! Sorry again for the delivery problem the first time.
M
Rating: 4 out of 5
Great lunch boxes! And I also think it's great that the stickers are sent as a booklet. What I didn't find so great was that I received an invoice for import costs (over CHF 20 for 2 lunch boxes and a few stickers). On the website it says that shipping is free worldwide for stickers and 6 euros for lunch boxes, but there was no mention of import costs. The print on the lunch box is not on the box itself, but on an adhesive film that is then stuck to the lid. This is ok, but I wasn't aware of this when I ordered.
Translated reviews
Response from Petit-Fernand
Thank you for your feedback! Can you please get in touch with our customer service to find out more about the additional taxes? They should not be paid extra!
M
Rating: 4 out of 5
Hello, I have already ordered clothing stickers 3 times. The first batch was easy to remove and stuck well to the clothing, the second hardly came off the film and the third had labels coming off from time to time. The experiences became increasingly disappointing, but I will order again because the quality and design, the price, the shipping time and the easy handling of the order make me want to try again.
Translated reviews
Response from Petit-Fernand
Thank you for your review! Normally the labels should not come off if all instructions have been followed! Please send our customer service the picture with the labels that are peeling off for replacement!
E
Rating: 4 out of 5
The stick on labels are great. So far they are holding up to washing and drying. Pleased they came in a book to keep them together. Delivery took a while.
Response from Petit-Fernand
Many thanks for the review! Apologies if the delivery took longer than usual!
M
Rating: 4 out of 5
Delivery as fast as ever, quality of clothing labels not as good as before!
Translated reviews
A
Rating: 4 out of 5
they are easy to design and look very nice.
Translated reviews
Response from Petit-Fernand
Thank you very much for your comment Aitziber :)
I
Rating: 4 out of 5
The format of collecting the labels is very cool. The labels are also very nice. The shipping time could be improved.
Translated reviews
Response from Petit-Fernand
Great ! Thank you for your confidence Esther !
M
Rating: 4 out of 5
Cool design, super practical, large selection, fast shipping. I've always been delighted except for my penultimate order, where the labels don't stick as well as before (labels fell off in the 2nd wash). We'll see with the latest labels we received.
Translated reviews
M
Rating: 4 out of 5
I have loved the labels.
Translated reviews
L
Rating: 4 out of 5
Hello I received new thermo labels, they are much more efficient. Thank you for referring me, and for listening to my customer service! Have a nice day!
Translated reviews
M
Rating: 4 out of 5
I'm very happy with the result. I'll order again.
Translated reviews
J
Rating: 4 out of 5
The labels are great quality, however the delivery was longer than anticipated and arrived after they were required. We will use them for other items now and not the initial purchase requirement.
Response from Petit-Fernand
We are sorry to hear about the delivery problems. We normally ship withing 10 working days however Royal Mail may extend this time frame due to the various reasons.
S
Rating: 4 out of 5
Great product and good impression. I recommend
Translated reviews
X
Rating: 4 out of 5
If there is a problem, you can solve it very quickly through smooth communication. The signs are cute.
Translated reviews
Response from Petit-Fernand
Hello, I believe you did not receive this because you wrote something else instead of your name. We have sent you an email with more information.
M
Rating: 4 out of 5
great products just a little bit expensive
Translated reviews
A
Rating: 4 out of 5
The pack for labeling canteen and tapper is very practical and economical, to ask, I would like some more background model and drawing.
Translated reviews
C
Rating: 4 out of 5
The order and processing went very quickly and well. However, the iron-on labels had different font sizes (I have already ordered twice. The first time I had a different font and it was stronger in color). This doesn't seem so bad at first, but sometimes the label doesn't fit properly in the desired place. The adhesive labels are also good, but sometimes even these are too big for the snippet in the garment. Thank you!
Translated reviews
A
Rating: 4 out of 5
I've been ordering for a few years now - I'm actually quite satisfied Only the ironing labels have to be ironed after a while as they come off a bit after washing But I would definitely order again or continue to do so
Translated reviews
Response from Petit-Fernand
Hello Anna, thank you for your review! Normally the iron-on labels should not be ironed again. I think you did not follow the instructions correctly and left the iron too short the first time. Please check these instructions https://www.esistmeins.de/etiketten-kleben-aufbuegeln
B
Rating: 4 out of 5
Satisfied, I recommend
Translated reviews