Reviews Petit-Fernand

Thermoadhesive labels come off very easily and quickly

Really great labels but I didn't receive the right type so I had to reorder.

I left a complaint about my order on the day I received it, September 05, but I still haven't received a reply as of September 21.

Labels can be removed with the first wash.

I had two codes at gemo because I bought two back-to-school outfits but one of the two codes didn't work and the other worked but I was charged 8 and not 2 as indicated.

I ordered two kits, and I'm a little disappointed with one. I don't understand it, but I've followed everything to the letter and the labels have already gone into the washing machine on three garments. Lovely evening

Prices have gone up and the format has changed, too bad.

The self-adhesive labels are very pretty. But unfortunately they come off in the washing machine... a little disappointed...

The rendering of the labels is satisfactory, but the batches ordered are mixed together, and the first names are mixed between the notebooks. I wouldn't recommend buying them for gifts, for example.

I received the labels very quickly but to my great regret they don't stick properly. After wearing or washing the garment, the labels come off.

I am buying labels from this company for fourth time this year, but for the first time they got me disappointed because the stick on labels don't stay after the first wash!

Hello. I had a little problem with my back order. The labels stick very badly especially those for the shoes. Thank you for your feedback. Cdlt, Auriane

I ordered labels on September 3 and on September 14 they still have not arrived. I am waiting for a response from the member service, but I see that there are several people complaining.... Commande effectuée le 3 septembre et toujours pas d'etiquette le 15 septembre. J'attends la réponse du service client mais je vois qu'il y a pas mal de plaintes concernant le même sujet.

Good evening, I placed an order (N°3000978945) on August 29, it turns out shipped the next day but still no news. I contacted customer service and they told me to be patient until September 15 ( school already started). I am very sorry about this inconvenience because this is the fourth year I have been buying from them so far there have been no problems, shipments have arrived after po ho days. Last year a label was found to be defective and within 3 days they sent me the new reprinted corrected ones. Hopefully everything arrives on time I would hate to change suppliers.

Unfortunately, it is not immediately clear on the homepage that shipping takes a LONG time. It is mentioned everywhere that shipping takes 48 hours. But you have to find out for yourself that the whole thing comes from France and that shipping takes forever. I ordered on 30.08. By the way, it wasn't shipped until 06.09.. So here, too, the 48h deadline was not met. The goods have still not arrived. I am now forced to buy stickers from another supplier AGAIN, as I need them for the start of school. I very much hope that I will get my money back. The structure of the homepage and the delivery times should definitely be made clearer. If this had been clear to me before I ordered, I wouldn't have ordered there again as it would have been clear that it probably wouldn't arrive on time. Too bad.

Unfortunately, the quality of the labels has deteriorated a lot and they have already come off after one wash. The customer service is also not very customer-oriented and you only got the message that you can no longer send it back

This year I am unfortunately disappointed. I'm not one for negative comments, but having received no reply from the company after two messages I'm writing my dissatisfaction here. I've been ordering from the site for years because I was satisfied with the self-adhesive labels, but here the labels don't stick properly, which is annoying when you're dealing with about 80 labels. I think it's a shame not to have any feedback from the company about this incident.

We ordered water bottles, the order arrived, the quality of the bottle is good but, there is a big but. The quality of the cap is bad, absolutely not suitable for children, it breaks very easily and we have already had to replace them twice, a hidden cost that would deserve some attention. Some of their kindergarten classmates have also had the same problem with the same product. It's a shame because the rest is fine.

I ordered the labels over 3 weeks ago and have not received them. I have contacted customer service to at least know the tracking number and the shipping company so I can find out where my order is and they won't even give it to me...I don't know what to do...there is no way to get an answer. I rectify: I have finally received a reply and they have offered to refund my money or reship. I appreciate the response, better late than never!

I purchased that iron on labels for my children's uniform my little boy has been going to nursery about the holidays I have washed his T-shirt one with the label on and it has already come off! Unfortunately I've purchased these for four of my children I think they are a waste of money and will be purchasing a permanent pen! ??

A huge delay to receive the order. Over 3 weeks. Unfriendly online advisor

The self-adhesive labels are great, but the iron-on labels aren't as easy to use as with other brands. What's more, I chose a typeface with a visual that was legible on my screen, unfortunately in real life you have to squint. I'd order again, but only self-adhesive ones.

The labels are badly punched. Almost all of them come off badly or tear at the corners. The small labels don't stick to pens or brushes. I had to fix them all with sellotape. It was a lot of work to stick them all over again.

Unfortunately I have no opinion on the product, as I didn't like the delivery. Tracked delivery would have been appreciated, as otherwise no recourse is possible. It's a shame.

The stickers are beautiful. But the delivery times are very long, even if you take into account that production takes place in France. My order also got lost in the first shipment. After many back and forth messages with the friendly customer service, I finally received the stickers after another shipment about three and a half weeks after ordering. The messages emphasized that delivery can take up to 8 working days and that you should only make an entry after 10 working days without receipt. No reference is made to this in the order. It simply states that the ordered products will be manufactured and handed over to the post office within 48 hours. I would therefore order elsewhere next time.

Order made on 8/08 received on 29/08 customer service not responsive enough in my opinion because waste of time despite my reminders, for my part this is the 3rd time I order I do not know if I retenter for the blow!

I had to put sticky paper around all my son's pencils. The sides wouldn't stick. Too bad, because the labels are really nice.

I think the labels are too large for pens, pencils, felt-tip pens and some school supplies.

Product quality is indisputable. Respect for deadlines is not. Result: children gone before they've received their order!

A little on the small 1-line adhesive labels. They're hard to peel off. For the others, the color is perfect and the little drawings are fun. My daughters have loved them for several years now.

I still love these labels, but this year they are badly cut on 1 booklet, so you almost have to tear them off or start cutting them again.

For orders received very good! On the other hand, I'm still missing an order and no return from the site.

The label is not responsible for my order I am very on?

Item label very good. On the other hand, iron-on labels are not great! The labels don't stick to almost any fabric and come off with the 1st wash.

Great quality. Unfortunately, I had to order twice because it was canceled after the first order. That's why I placed the same order again. In the end it came twice and the money was debited twice accordingly. Now I have more than I perhaps need.

I've been ordering for 4 years, but for two years now the labels have been peeling off very badly and tearing before I've even used them. Too bad

Customizable labels, nice, lots of choice. Fast delivery, although I received someone else's order first. With today's computers, mistakes happen, so I don't hold it against you. I even received a discount voucher for a future order, which I appreciated. On the other hand, the labels don't hold up well. The first time I washed them in the washing machine (no tumble dryer), they started to peel off. It's a pity, I was convinced until then, but it's the most important argument in my opinion.

I have a 6-year-old and a 3-year-old and I have always bought these quality labels. I have also given them to various friends for their children but this time I was really disappointed. I asked for labels for 4 children, so 4 different names and you sent me everything on two booklets only! So I couldn't give the booklet, which is nice packaging but I had to cut the sheets myself and divide them for the 4 children! I did not like this at all, also because the labels for each child were not few! I suggest that for each name the labels be given in a separate pad!

Well made labels but delivery takes far too long. The 24/48h as indicated on the site is false.

Order at the beginning of the month arrive at the end of the month parcel returned to sender... Otherwise fast and efficient after-sales service good quality labels