/10
★★★★★
based on 129190 reviews published
★★★★★
based on 129190 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Cool designs and affordable prices. It takes too long to get home. On a positive note, it didn't take long to hear back from the team when I contacted them to find out about shipping.
María Luisa Mendoza Gálvez
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Answer from Petit-Fernand
Thank you for sharing your opinion Maria Luisa. We hope that next time, the delivery will be faster. For anything you need, please write to us 🙂 Sandra Petit- Fernand
3
/5
★★★☆☆
They take 10 days to arrive and they say it will take 48 hours. The quality is very good but they take too long to arrive.
Noe
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Answer from Petit-Fernand
We are sorry for the long delivery time with the post office. Thank you for your trust, Sandra Petit-Fernand
2
/5
★★☆☆☆
Stickers for objects are great, adhesive labels for clothes have all come off again after wearing them once. I had ordered years ago, but apparently the quality has also deteriorated considerably in the meantime. Purchase no longer recommended
Invité
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Answer from Petit-Fernand
Hello and thank you for your review! We are sorry to hear that the labels have come off. We would like to find out more details and offer you a solution via email. Sorry for the inconvenience
3
/5
★★★☆☆
I was delighted to receive the labels but bad luck, they didn't adhere well to my son's socks. Otherwise for the rest of the clothes no problem.
Civier Celine
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Answer from Petit-Fernand
Hi Céline, We'll be in touch by phone later today to help you with the labels 🙂 Have a nice day, Sandra - C-MonEtiquette
3
/5
★★★☆☆
Aesthetically very beautiful thermoadhesive labels, but unfortunately not durable after the first wash some came off.
Invité
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Answer from Petit-Fernand
Good morning Emanuela, I am sorry you have encountered anomalies with our labels. They should not come off. I have sent you an email so that I can propose a satisfactory solution. I wish you a good day. Margherita
2
/5
★★☆☆☆
My order arrived late after I had contacted them several times. In addition, the stickers hardly or not at all stick to the clothing, one of all the stickers is still in the clothing, but not where I put it, but rather creased and slipped a lot. The sticker for objects, on the other hand, holds very well (on the drinking bottle for kindergarten).
Sophie S.
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Answer from Petit-Fernand
Hello Sophie, thank you very much for your review. We are very sorry to hear that you had a bad experience. We would like to find out more about the issue with the labels and how you applied them to understand where the problem lies and find a solution for you. We don't see any contact, so please get in touch with our customer service team! We look forward to speaking with you!
3
/5
★★★☆☆
I couldn't use the 10% discount code you sent me after my first purchase.
Nicolas Lemoine
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Answer from Petit-Fernand
Hi Nicolas, We've sent you an email about this 🙂 Have a nice day, Sandra - Cmonetiquette
3
/5
★★★☆☆
Very good quality and quantity. Good glue. Beautiful design. Too bad I ordered for two brothers and they came mixed and messed up.
Cliente
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Answer from Petit-Fernand
We have just sent you an email to help you 🙂 Hello, Sandra - Petit Fernand
3
/5
★★★☆☆
The experience is super I recommend you are adorable
Lefranc Elodie
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Answer from Petit-Fernand
Hello Elodie, We are surprised by your message, as we contacted you on 8/02 regarding your order. I have just left you a message in order to help you as soon as possible 🙂 A very nice day to you and many thanks for your trust. Sandra - Cmonetiquette
3
/5
★★★☆☆
I like the product very much, but the delivery times are not very much in line with what the website says.
Nuria Cullell Roca
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Answer from Petit-Fernand
Hi Nuria, We apologize for the delay of the post office. In general it usually goes quite fast, but yours has unfortunately been delayed. Have a nice day, Sandra - Petit Fernand
2
/5
★★☆☆☆
Very slow and some labels peel off
Ana
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Answer from Petit-Fernand
Good morning Ana, we have contacted you by email to help you to better understand why they have come unstuck. Have a nice day, Sandra - Petit Fernand
2
/5
★★☆☆☆
The printed name could hardly be seen
Galina I.
Answer from Petit-Fernand
Hi Galina, thank you your review. We are sorry to hear that you are not satisfied with our labels. We will contact you over the email to find out more details.
3
/5
★★★☆☆
The order was easy, the name tags were as pictured, unfortunately there was no exact description of how to use them, how hot the iron has to be, I first googled, the shipping took 10 days, in a normal letter, I thought that was long.the mail came from France, I didn't know that either.The phone number I gave when I registered was on the outside of the envelope, so much for the fact that they promise to handle the data with care, anyone in the post could read it, I didn't think that was great, I didn't register in the phone book.....ich was on their site because of the instructions, only they don't say how hot the iron should be, each iron has several levels, I then took the highest, only with 8 seconds as described it was not enough, I pressed the iron with pressure on the supplied paper for 30 seconds, whether it survives the laundry I don't know yet, I have given the things to the nursing home ...I'll see if they tell me anything.
Manu
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Answer from Petit-Fernand
Hello Manu. Thank you for the review. We appreciate any feedback so that we can improve. The phone number was indeed printed on the package and was mainly used by the post office. We have forwarded your suggestion to the management to review this information and from now on it will be removed. The instructions for using the labels are printed on the brochure you received, and you will also find all the information on the website with the video just below the various labels. Standard shipping usually takes 2-6 working days, depending on the postal service provider. Please let us know via email if you have any suggestions on where to place the information or anything else!!! We apologize for any inconvenience!!!
2
/5
★★☆☆☆
It doesn't wash well. However, ironing without steam, washing at 30°C...
Invité
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Answer from Petit-Fernand
Hello Virginie, We are very surprised that our iron-on products are impossible to remove by hand once glued. I've just contacted you by email to discuss the matter with you and come up with a solution. Have a nice day, Sandra - Cmonetiquette
3
/5
★★★☆☆
The stickers are fine, they work, but the shipping was disastrous, arrived late, and got wet in the mailbox, ... the good thing is that it shows that they will hold up well. but it's a shame because the design and utility were good, I do not know if I will buy again.
Jennifer Rodriguez
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Answer from Petit-Fernand
Good morning Jennifer, we just left you a voicemail 🙂 Have a nice day, Sandra - Petit Fernand
3
/5
★★★☆☆
Delivery arrived just before my son left for his discovery class I sent an e-mail and got a standard reply reminding me of the delivery times I have always been satisfied except this time.
Sarah
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Answer from Petit-Fernand
Dear Sarah, We're sorry about the delay in delivery with La Poste. I've just left you a voice message 🙂 Very nice day to you, and thank you for your confidence. Sandra - Cmonetiquette
3
/5
★★★☆☆
Very long delivery time and a couple of labels are already peeling off on the second/third wash
Sl
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Answer from Petit-Fernand
Good morning Stefania, I am sorry you found the delivery time too long. It is abnormal for the labels to come off, I have sent you an email to propose a satisfactory solution. I wish you a beautiful day. Margherita
2
/5
★★☆☆☆
I bought a lunchbox. It is very nice but a clip has already broken when I opened it the first time. I have contacted customer service 3 times and have had no returns. As far as I'm concerned, the box was defective to begin with...
Caroline Lenglois
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Answer from Petit-Fernand
Hello Caroline, We're sorry, but we don't have any emails regarding your request. I can assure you that we will contact you later today to send you a clip, as your purchase is very recent. Have a nice day, Sandra - Cmonetiquette
2
/5
★★☆☆☆
The order is correct but it took much longer than they say it will
Alicia S.
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Answer from Petit-Fernand
Hello Alicia, thank you for trusting us. We apologize for the delay in delivery of the carrier. Good day, Sandra - Petit Fernand
2
/5
★★☆☆☆
I will preface this by saying that I followed the instructions (also because it doesn't take a genius). Thermoadhesive labels aesthetically beautiful and easy to apply. Too bad they last just 3/4 washes, then they start to peel off.
Giulia B.
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Answer from Petit-Fernand
Good morning Giulia, I am sorry you have encountered problems with our labels. It is abnormal for them to come off, I have sent you an email so that we can bring you a satisfactory solution. I wish you a good day. Margherita
3
/5
★★★☆☆
Unfortunately, they don't last in the dishwasher.
Kunde
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Answer from Petit-Fernand
Thank you for choosing Esistmeins. We are sorry that the labels are starting to peel off. Please read our email for details on how to resolve this issue. MFG, Ana from Esistmeins.
2
/5
★★☆☆☆
Hello, we have already tried various adhesive labels. The design and size, as well as the customer service are very good. Unfortunately, we now often find that the labels come off. They simply end up in the washing machine or in the daycare backpack. Which is of course very annoying and also not useful. Therefore unfortunately only 2 stars because the actual purpose is not fulfilled.
Nicole P.
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Answer from Petit-Fernand
Hello Nicola, thank you for your honest review. We are very sorry that you had a problem with the labels. Did you contact customer service when this happened? Unfortunately we do not see an order number or your personal details and cannot contact you ourselves. Ana from Esistmeins
3
/5
★★★☆☆
Great service overall, however stickers do not stick that great for that long. Also, sometimes is tricky to find some features on the website. For example, I wanted single line Max but couldn't fine the option for single line, so I got an empty space and my son's three-letters-name, not that great
Yana T.
Answer from Petit-Fernand
Hi Yana, thank you for your review. We are sorry to hear that the labels started to peel off. This should not happen and we would like to find out more over the email. We always available to answer your questions in a case you can not find some products or require more information on our products. Kind regards, Ana
3
/5
★★★☆☆
I put only 3 stars because I did not receive the 3 of sharing sponsorship which are always waiting. I placed 2 orders in January and was not able to take advantage of the 3. We exchanged phone calls and emails. And the problem is still not solved
Abousefian
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Answer from Petit-Fernand
Hello, I'm surprised to read your message, because the 3 sponsorship euros are automatically transferred to your customer account. To use them, just enter "3" at checkout. Have a nice day, Sandra - Cmonetiquette
3
/5
★★★☆☆
Good product, I recommend it. On the other hand, paying for fast shipping to receive it more than a week later is average.
Mylene
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Answer from Petit-Fernand
Hello Mylene, thank you for your confidence 🙂 On the other hand, I'm sorry but on your order, you've selected free standard shipping with the post office. If you have two orders in progress, including one with chronopost, we invite you to contact us by phone to better understand and help you. Good day, Sandra - CmonEtiquette
3
/5
★★★☆☆
Adhesive labels for clothes are resistant to washing,unfortunately,on the other hand,with the thermoadhesive ones I did not find very good because they almost all came off after the first or second wash.I recommend using them on light cotton to make them last a little longer.
Invité
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Answer from Petit-Fernand
Good morning Chiara, I am sorry you have encountered problems with our labels. It is abnormal for them to come off if the instructions were followed correctly. I have sent you an email so that we can bring you a satisfactory solution. Have a good day. Margaret
3
/5
★★★☆☆
Some iron-on labels don't really hold, I have to go over them several times. And the labels could have been a bit smaller.
Jenifer
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Answer from Petit-Fernand
Hello Jenifer! That can't be 🙁 I'll send you a private message right away so that we can find a solution.
2
/5
★★☆☆☆
I WAS DISAPPOINTED WITH MY LABELS, WHICH WERE TOO SMALL. THE REPLICATION CHANGED AND I WAS MISINFORMED ABOUT THE DIMENSIONS, WHICH IS A SHAME BECAUSE I REALLY LIKED THIS SITE. WHY CHANGE THINGS WHEN IT WORKS WELL
Annette Tchokaklian
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Answer from Petit-Fernand
Hello Annette, we've tried to reach you by phone to help you better understand how we can help you. Our instructions for use have not changed. Good day, Sandra - C-monEtiquette
3
/5
★★★☆☆
Unfortunately, the first stickers have already fallen off during the 1st wash at 30 degrees !!!
Invité
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Answer from Petit-Fernand
Good morning, we have just replied to your email and will resend the labels in the next 48 hours.
3
/5
★★★☆☆
Unfortunately, the shipping costs are very high, so a lunch box actually costs 28.00. The first tin lasted almost 3 years.
Sebastian
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Answer from Petit-Fernand
Hello Sebastian, thank you for your review! We are doing our best to reduce shipping costs.