The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.
Satisfied with the goods sent, nothing to complain about! On the other hand, I was very surprised to have to pay again ***.- Swiss francs to receive this package! It seems to me that the shipping costs were in addition to the goods, that I understand, but these ***.- Frs remained in my throat! In the future, I will inform myself properly before buying abroad !!!
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MEGE N.
Rating: 4 out of 5
Perfect product and good quality. On the other hand I paid for a home delivery, I was at home all day and the delivery men never came. I had to pick up the package myself at a relay point 30 minutes away from my home (on foot because my car was broken down). I find this unacceptable.
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BENOIT S.
Rating: 4 out of 5
thank you
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Gerard V.
Rating: 1 out of 5
You announce missed deadlines you sell products that you do not have Very dissatisfied with your services
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Stéphane R.
Rating: 4 out of 5
No worries. The product corresponded to the description. Delivery time respected.
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ALAIN L.
Rating: 3 out of 5
Delivery time not respected. Two reminders before getting an answer.
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jean-jacques C.
Rating: 4 out of 5
Fast and good goods
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Philippe D.
Rating: 4 out of 5
Everything went very well. Deadlines respected. So RAS.
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PATRICIA L.
Rating: 4 out of 5
Hello, despite an error on the product arrived that did not correspond to the color requested, the return was well done and the return of the new product is underway. I am satisfied with the speed of the return of the new product that should arrive today 19 /09 /2019
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benjamin C.
Rating: 4 out of 5
Only good material, and always good advice!
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Philippe C.
Rating: 1 out of 5
Hello, a purchase made on the site Picksea the 20 /august /2019 for a waterproof bag for a total value of ***,. I received quite quickly the 23 /aoÅ"t and as soon as I receive the package I realize that it does not suit me, I return it within the hour with the return form as indicated in the package and shipping costs of *** at my expense in collissimo .SO, I paid twice for transport for an unfortunate thing to ***, total cost *** . The next time I buy from a small merchant near me. Since then I have no news from this site or anyone else, nor refund, my consumer association will be notified when I return from vacation. It is certain that on *** the problem would already be settled. It is all the same regrettable that the example comes from America. It goes without saying that I am not at all satisfied and that to put 1 star while at A is worth only 0.
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Laurent G.
Rating: 3 out of 5
The two books I ordered arrived in a large cardboard envelope that was very damaged: it's a miracle that the books themselves were not damaged. Apart from that, the service was correct (deadlines were respected) and the price was interesting.
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michel A.
Rating: 1 out of 5
Order still not received !!!!
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jean pierre T.
Rating: 3 out of 5
Good site.
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Louis B.
Rating: 4 out of 5
Practical and fast.
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Anne V.
Rating: 1 out of 5
Bad experience made, order placed, accepted and paid ... to finally be informed that the article is no longer available in the chosen color!
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Elodie M.
Rating: 2 out of 5
Not satisfied my order had to arrive before August 23 we are the 31 tjs nothing, my son by interna meaning his material (great to start the year. ....)
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Xavier D.
Rating: 3 out of 5
The announced deadlines are not held ... why announce deadlines that increment of expectations. Still not received my package to date ... Wake up :-( !
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Claude M.
Rating: 4 out of 5
The product corresponds to my expectations. The delivery time is correct, but the quality of the packaging leaves something to be desired. Fortunately, the kayak is not fragile...
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Fred R.
Rating: 1 out of 5
- When you press "forgot password", it doesn't work. - after 10 days my order has still not been shipped - I asked for information about this on the site, I did not get an answer.
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Patrick C.
Rating: 4 out of 5
Fast and efficient site. Just a small drawback, the requested item was presented without shipping costs while there were (but it was quite logical)
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Eric N.
Rating: 2 out of 5
Hello, it's been more than 8 days since I placed my order and you specify a delivery within a week, which is not the case. it wouldn't be serious if you kept your customers informed with a little email. worried, I called last night and a lady answered that I would have an email next week to get an answer. I'm still at the same stage today.
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Eric C.
Rating: 1 out of 5
I am not satisfied at the moment; there is a delay for my order which has still not arrived. The exchanges with the customer service are rare or non-existent. I have had only one answer to my numerous questions. I don't find this very serious, but I hope that my order (a birthday present for my son) will arrive very soon.
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CEDRIC L.
Rating: 1 out of 5
We cannot answer your satisfaction survey as I have not yet received my package which was scheduled for delivery on August 19th.
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marie-pierre F.
Rating: 3 out of 5
the delivery time was 5 working days as announced PLUS 10 days. as much to say that if it is pressed it is missed! Moreover, the items arrived in a torn packaging. Fortunately they were all there and unharmed. the problems encountered were due to transport. for the rest picksea ensured
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Denis S.
Rating: 4 out of 5
For a first, the delay is a little long (2 weeks), in the future I must take into account for the use of the order. See you soon,
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Silao M.
Rating: 1 out of 5
Total lack of information bad interaction between customer and supplier wrong information about stock and delivery time
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Nicolas N.
Rating: 1 out of 5
Order placed on August 3rd with a delivery announced under 7 days. On the 13th, despite an unanswered email and a useless phone call, I simply know that the boss is on vacation until August 26th and that only he has visibility on my delivery! We do better as reactivity!
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Olivier G.
Rating: 2 out of 5
No information on the progress of my order. I had to complain on the FB page to get a contact. Unacceptable delivery time (11 days from my purchase to shipping) (may be justified but not explained). For a 1st purchase I am very disappointed
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Jean Jacques T.
Rating: 4 out of 5
I recommend this site
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Serge L.
Rating: 3 out of 5
the products are great, the announced delays and the customer service much less so
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christian B.
Rating: 4 out of 5
all is well
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aurelia B.
Rating: 4 out of 5
Quick and reliable delivery of the product that meets my expectations
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Alain M.
Rating: 1 out of 5
Nothing received to date, difficult to give an opinion...
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Brigitte G.
Rating: 3 out of 5
No indication of delivery except that it was made before July 25? Which is not the case ...
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sylvie M.
Rating: 2 out of 5
product error + return address error of the product reshipped after needing to relaunch for the fast delay promised by phone but not held in the end cde urgent for early last week, still as recovered! good news I finally found trace of the package sent to a wrong place reception yet friendly phone,
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J-F S.
Rating: 4 out of 5
Wide selection, good price, efficient delivery service
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CATHERINE M.
Rating: 4 out of 5
Top product but not so good for the gift wrapping
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magord L.
Rating: 1 out of 5
Hello I am really disappointed by the site picksea. Indeed I placed my order on Sunday June 30th. I had news of my order on July 10th specifying that it was sent via collisimo. We are on July 16th and I still haven't received anything for a use on July 18th. Indeed I was counting on these bags for a delivery. In parallel and the same day of order on June 30 I bought shirts via cafe coton. The next day I received a notice of shipment. And was delivered on Thursday July 4. The shipping costs were also offered. Comparison obliges I do not hide you my disappointment for my first test on your site. Not sure to come back. Sincerely ***
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