Customer reviews of Picksea

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 4 839 published reviews

Summary of reviews

The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.

Reviews 1, 2, 3 and 4 stars

Reset filters
O
Olivier D.
Rating: 4 out of 5
following a purchase from 21/04/2024
Fast and efficient
Translated reviews
M
Marie-Paule C.
Rating: 4 out of 5
following a purchase from 05/03/2024
Very good boots
Translated reviews
B
BERTRAND L.
Rating: 4 out of 5
following a purchase from 29/01/2024
Responsive and understanding
Translated reviews
J
jerome G.
Rating: 3 out of 5
following a purchase from 22/01/2024
Very good
Translated reviews
L
Ludovic S.
Rating: 4 out of 5
following a purchase from 16/01/2024
Serious house, good communication. Thank you
Translated reviews
J
Jean Claude L.
Rating: 3 out of 5
following a purchase from 09/01/2024
My order has been taken into account but has not yet arrived. In return, I have been informed of the delay.
Translated reviews
M
Manon M.
Rating: 4 out of 5
following a purchase from 29/11/2023
Very good quality.
Translated reviews
B
BARBARA D.
Rating: 3 out of 5
following a purchase from 09/10/2023
Product conforms delivery time a little long although the product was normally in stock a little disappointed at this level
Translated reviews
J
Jean-Jacques V.
Rating: 4 out of 5
following a purchase from 05/10/2023
I was satisfied
Translated reviews
M
marc L.
Rating: 4 out of 5
following a purchase from 16/10/2023
Order conformed and delivered quickly. Impeccable.
Translated reviews
G
Gilles D.
Rating: 4 out of 5
following a purchase from 23/08/2023
parcel received with an extended delay.
Translated reviews
F
Flavio G.
Rating: 4 out of 5
following a purchase from 19/09/2023
Good commercial service product unfortunately not tested it did not like I look forward to using it
Translated reviews
G
gwenael A.
Rating: 1 out of 5
following a purchase from 01/08/2023
I've received the paper cards, but today I still haven't managed to download them. I've installed the NV chart app on my Mac, but I can't find my password to use it. I've asked the system for a new password, and I'm still waiting for the e-mail. Admittedly, I'm no computer whiz, but at this level we're being laughed at...
Translated reviews
P
philippe L.
Rating: 4 out of 5
following a purchase from 01/07/2023
I returned an item that was too big and I'm waiting for a refund to make a full evaluation.
Translated reviews
F
Francois A.
Rating: 4 out of 5
following a purchase from 26/06/2023
Cool fast
Translated reviews
V
VIRGINIE S.
Rating: 1 out of 5
following a purchase from 14/06/2023
I paid for fast delivery. But I received my parcel 1 week later. Very disappointed SALMAGNE Virginie
Translated reviews
L
laurent G.
Rating: 4 out of 5
following a purchase from 13/06/2023
Delivery and compliant product
Translated reviews
H
Herve A.
Rating: 4 out of 5
following a purchase from 02/06/2023
Company that listens to its customers, needs explanations, we contact you. I recommend this company.
Translated reviews
P
Pierre-Louis T.
Rating: 2 out of 5
following a purchase from 02/06/2023
I asked the sales department for advice on what size to take, and they told me "your shoe size". I trusted them, but I was wrong. It was much too small. So I sent them back to make the change at my expense. 15€ more. I won't recommend Picksea because it's not honest.
Translated reviews
P
PIERRE T.
Rating: 4 out of 5
following a purchase from 29/05/2023
First order, fast delivery, good tracking, very satisfied with the quality of the product.
Translated reviews
O
olivier C.
Rating: 4 out of 5
following a purchase from 26/05/2023
Fast shipping, quality product
Translated reviews
L
lemarchand M.
Rating: 4 out of 5
following a purchase from 15/05/2023
I am satisfied with the article received and with the processing of the order.
Translated reviews
S
Serge P.
Rating: 3 out of 5
following a purchase from 24/04/2023
Problem with the DPD delivery man who was not reliable at all. Ten days, three notices, four appointments and two trips to pick up the package.
Translated reviews
J
J Charles G.
Rating: 4 out of 5
following a purchase from 26/04/2023
compliant product, late delivery.
Translated reviews
I
Isabelle G.
Rating: 3 out of 5
following a purchase from 31/03/2023
Good when the material is in stock; much more random when it is not.
Translated reviews
M
Marie P.
Rating: 4 out of 5
following a purchase from 19/04/2023
I asked for an exchange: I already have a Hublot oilskin bought in Brittany. Despite your recommendations, I ordered the same size, XL, and it is too big. So I sent it back to you and ask for the same model in size L.
Translated reviews
J
julien C.
Rating: 4 out of 5
following a purchase from 29/03/2023
good
Translated reviews
J
JEAN PIERRE F.
Rating: 4 out of 5
following a purchase from 30/03/2023
Good and easy telephone contact.
Translated reviews
C
CHRISTIAN K.
Rating: 4 out of 5
following a purchase from 31/03/2023
Very good and very professional
Translated reviews
P
Pascal T.
Rating: 3 out of 5
following a purchase from 17/03/2023
Disappointed by my order. The article was presented by pair on the image of the site whereas it is delivered to the unit (contrary to the competing sites whose same image relates well to a sale by pair). The sales team recognized its error but I am still penalized financially despite a commercial gesture on a possible future order. An unpleasant impression of having been deceived.
Translated reviews
F
Florence D.
Rating: 4 out of 5
following a purchase from 08/03/2023
RAS
Translated reviews
F
Francine M.
Rating: 3 out of 5
following a purchase from 02/03/2023
Fast shipping, unfortunately the size was not suitable and no exchange possible because no more stock for the next size. I think it's a shame to have to pay the shipping costs because this return cost me seven euros without having the product. I have not yet received my refund but with all the possibilities of free returns that exist today I will turn more to sites that offer this service.
Translated reviews
Response from Picksea
Hello, your order will be refunded in the next few days. This Croc's child clog is at -50% because we stop it, the availability is therefore limited to the stock we have. Regarding the shipping costs, we understand your dissatisfaction but the limit of coverage is explicitly detailed in the "exchange and return" section of the site.
E
Eric F.
Rating: 3 out of 5
following a purchase from 16/02/2023
The delivery place was not respected, which forced me to organize myself differently.
Translated reviews
E
Eric K.
Rating: 2 out of 5
following a purchase from 12/02/2023
I ordered my new laminated nautical chart which was chipped when I got it back
Translated reviews
D
Davy F.
Rating: 4 out of 5
following a purchase from 05/02/2023
Package conforms to my order on the internet. Fast delivery time.
Translated reviews
J
Jean-François N.
Rating: 4 out of 5
following a purchase from 05/02/2023
No specific problem so no judgement on the possible reactivity. I don't put 5 on principle but if I have a need I will recommend
Translated reviews
G
Gérard H.
Rating: 4 out of 5
following a purchase from 04/02/2023
Very satisfied with both the delivery time and the quality of the wax.
Translated reviews
C
Claude O.
Rating: 4 out of 5
following a purchase from 02/02/2023
Hello, usually in this kind of clothing I take L but there it is cut too big and I fall back on M! Otherwise very good service C. Oliger
Translated reviews
B
Bruno C.
Rating: 4 out of 5
following a purchase from 03/02/2023
pleasant experience with a competent person
Translated reviews
R
Rodolphe C.
Rating: 1 out of 5
following a purchase from 23/09/2022
Order received after 4 months... No follow-up, no information if you don't ask any question... No commercial gesture, everything seems normal... As a boater, this will be my first and last order.
Translated reviews