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Rating: 4 out of 5
Good telephone reception, the answers to questions are clear. Correct delivery, nothing to complain about.
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Customer reviews of Picksea
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 4 839 published reviews
Summary of reviews
The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.
Reviews 1, 2, 3 and 4 stars
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Rating: 2 out of 5
Order placed more than 3 weeks ago with pick up in Nantes. Order still not ready despite 2 visits to the store.
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Rating: 2 out of 5
The order is taking a long time to arrive. I was told that I would have it by the end of the week, and the order is still in the process of being re-ordered since June 5th (3 weeks ago). So I have no opinion on the product!
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Rating: 2 out of 5
At the end of June I still haven't received the shoes I ordered in early April!
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Rating: 4 out of 5
I had selected items that were available but became unavailable at short notice. An exchange could be made. A very convenient arrangement
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Rating: 1 out of 5
Nice welcome, but I've been waiting for my order for a month now. Out of time would be a sweet euphemism...
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Rating: 1 out of 5
Ordered on 05/20/2014 and still not received today 06/12/2014. Disappointed.
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Rating: 4 out of 5
Fast delivery. Product conforms to expectations.
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Rating: 1 out of 5
1st bad point: the ordered article was in stock on the site. A few days later it was put in restocking. So I received it too late (after the week of Porquerolles for which I had ordered it). 2nd bad point: it arrived stained by the link of the SLAM label and the equivalent of the Italian size was too small. 3rd bad point: no label or return sheet was provided to me, I hope it works anyway.
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Rating: 4 out of 5
Delivery in store very appreciated, with a pleasant reception. I had to change my purchase because of a size problem. The seller informed me that he would let me know when he would receive my article, which he did not do. I had to call back, too bad.
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Rating: 4 out of 5
The material ordered was in accordance with the order, and delivered in a correct time.
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Rating: 4 out of 5
very professional
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Rating: 4 out of 5
I was satisfied with my order. I was delivered very quickly but the bag I purchased was missing a strap. I contacted customer service by phone, it went very well and they sent the strap back to me a few weeks later, which is a little long. So I take away one star for that.
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Rating: 1 out of 5
Items in stock on the site, unavailable⦠After 15 days I still have not received my order
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Rating: 4 out of 5
Excellent site, great choice of products. However, I would have appreciated being informed of the delay in availability of the product ordered
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Rating: 3 out of 5
I placed an order about 1 month ago, I still haven't received it. an item was missing, I wasn't notified. I contacted customer service, the order was supposed to leave yesterday, nothing to my knowledge happened.
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Rating: 4 out of 5
Good order tracking, quick response to questions, good availability and fresh customer service!
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Rating: 4 out of 5
quick service
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Rating: 2 out of 5
Ordered a kayak + paddles; at the reception the paddles are missing, according to Picksea out of stock, the least you can do is to warn the customer.
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Rating: 4 out of 5
Delivery conforms and fast, it's all good Site to recommend
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Rating: 1 out of 5
I'm DEAR I placed my order 3 weeks ago and I still haven't received anything.
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Rating: 3 out of 5
I had to go and pick up my package myself from their warehouse.
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Rating: 4 out of 5
Clear answers to questions asked. Numerous choices of brands, but no preferential orientation towards the most expensive. Good knowledge of the equipment, clothing,... of the provider
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Rating: 4 out of 5
listening to the proposal of adapted products.
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Rating: 4 out of 5
Very good, simple. The only thing that didn't work was the online express delivery tracking system that still showed me on the day I received the package that it hadn't yet been delivered by the delivery company...
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Rating: 4 out of 5
Very good service, but a significant discount should be given for bulk purchases. The loyalty point system is rather sheap
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Rating: 4 out of 5
Delivery not very fast because of the need to restock.
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Rating: 3 out of 5
Delivery time much longer than indicated for the product on the site
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Rating: 4 out of 5
Good. It lacks a 360° on the product in order to see it under all its aspects.
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Rating: 4 out of 5
A quality product, as described and delivered quickly
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Rating: 4 out of 5
Not bad at all. After a first contact to have the delivery time of my articles I was informed that it was necessary to wait at least 15 days and finally I waited only one week. Thank you for your help.
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Rating: 4 out of 5
PICKSEA is a supplier who seems serious, offering a selection of quality material. Ordering is easy and delivery is fast. I have already recommended this site to several of my friends!
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Rating: 4 out of 5
Very satisfied
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Rating: 4 out of 5
the delivery was a bit long but overall for a first it was not bad
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Rating: 1 out of 5
The purchased merchandise was cancelled due to its non-appearance in the end.
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Rating: 1 out of 5
Good service except that the item ordered was supposed to be red and this one is orange.
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Rating: 4 out of 5
Easy to order, easy to pay, fast reception of the parcel, well packed. Price a little high.
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Rating: 4 out of 5
very fast. good quality.
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Rating: 4 out of 5
Only regret: no answer to the mail I sent you to confirm that you will be able to provide me in May, the cap ordered and paid.
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Rating: 4 out of 5
delivery time for our 2nd order: 21 days.... Failed birthday gift.
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