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M
Rating: 4 out of 5
A little slow but as requested! I am confident since I ordered again!
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Customer reviews of Picksea
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 4 839 published reviews
Summary of reviews
The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.
Reviews 1, 2, 3 and 4 stars
Reset filtersN
Rating: 3 out of 5
I ordered a black inflatable life jacket. It arrived red. And not even an exchange offer. That's very poor order tracking.
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Response from Picksea
Hello Mr. Roussel, we apologize again for the color error in the preparation of your order.
In our email communication of August 23, you seemed to accept the article without explicitly asking for an exchange, which is why we did not offer it to you. We would have exchanged it without any problem.
In order to fix this misunderstanding, we offer you a 10% discount on the next equipment you could order on Picksea.com
Remaining at your disposal,
Olivier / PICKSEA
In our email communication of August 23, you seemed to accept the article without explicitly asking for an exchange, which is why we did not offer it to you. We would have exchanged it without any problem.
In order to fix this misunderstanding, we offer you a 10% discount on the next equipment you could order on Picksea.com
Remaining at your disposal,
Olivier / PICKSEA
E
Rating: 4 out of 5
Everything worked and quick delivery.
P
Rating: 4 out of 5
First purchase. Linear service, i.e. well within the minimum expectations of a consumer. Discovered the company by chance through a specific search on the web. No doubt other possibilities for me. I would undoubtedly take the opportunity of new consultations
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J
Rating: 4 out of 5
This is the product I was waiting for, delivery on time. Thank you
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F
Rating: 3 out of 5
I only received part of my order late. Nothing to say about what was delivered but I would have liked to have some information about the part of the order that was not delivered !!!!
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M
Rating: 4 out of 5
Fast shipping. Product meets my expectations
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S
Rating: 4 out of 5
well-packaged package
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G
Rating: 3 out of 5
I received the boots in a different color than the one I ordered, but it was the right size so it didn't matter. Good day to you
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G
Rating: 4 out of 5
Serious company, pleasant reception and dedicated to solve the problem that occurred, in a word again merchants to the height, I recommend and would return with pleasure. The + below Compliments and thanks to the person who solved my problem by reorganizing the delivery
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T
Rating: 4 out of 5
Very good choice of products and clear and precise websites
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B
Rating: 4 out of 5
Good product price / quality and shipping ok
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M
Rating: 4 out of 5
I found the products I was looking for and once I received them I was very satisfied with the quality
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E
Rating: 1 out of 5
Incomplete shipping address, package returned. A person named *** tells me that I did not enter my address correctly. This has never happened to me in 25 years of Internet ordering, but why not... rather a bug in your system, but it can happen. The role of the after-sales service is to listen, reassure, and find a solution. Isabelle wanted above all to be right and show me that I was wrong. Totally out of her role. Maybe try an internship in customer relations, but I think I'll put her mostly in administration or handling, without any contact with customers. Good luck! ***
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B
Rating: 4 out of 5
For I find your products suitable
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D
Rating: 1 out of 5
iMPOSSIBLE TO VALIDATE PAYMENT BY CARD I AM THE FORMER PRESIDENT OF THE BANK IN QUESTION;;;; Too bad because your articles seem excellent
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D
Rating: 4 out of 5
The online catalog is well stocked; the items ordered were what I expected. The delivery was a bit long (about ten days): it was not serious in my case because I was not in a hurry, but in case of a quick need, maybe propose a delivery within 3 days for example. And free deliveries from a certain amount. Good continuation.
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D
Rating: 4 out of 5
Conforming product delivered on time
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L
Rating: 4 out of 5
Missing the exact size of the boots.especially the inner diameter for the big calves
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A
Rating: 4 out of 5
satisfied with my order and fast delivery, the site is well done and the explanations relevant!
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P
Rating: 4 out of 5
Well done site, good information on the product, deadlines respected, correct prices and quality delivery.
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P
Rating: 4 out of 5
Material conforms, deadlines respected, pleasant reception.
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M
Rating: 4 out of 5
merchandise conforms to my expectations very efficient service
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C
Rating: 4 out of 5
Availability, efficiency and friendliness of the staff. Congratulations
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A
Rating: 4 out of 5
Quality item that matches the description perfectly. What a pity that the delivery took so long!
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P
Rating: 4 out of 5
Order in accordance with my expectations. Correct delivery time. No advice to give.
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B
Rating: 4 out of 5
Delivered quickly, as expected
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E
Rating: 4 out of 5
Good price and delivery time. No problem of delivery.
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G
Rating: 4 out of 5
Nothing to report - order / delivery up to par.
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J
Rating: 4 out of 5
RAS
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B
Rating: 4 out of 5
*** shipping costs, it stings... Otherwise great product and delivery, nothing to say.
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S
Rating: 4 out of 5
Product as described
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C
Rating: 4 out of 5
Very good telephone reception with personalized follow-up Reactivity of the service to the customer's request
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D
Rating: 4 out of 5
Nice catalog, nice product for me. The downside: a faster delivery time would be welcome
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C
Rating: 4 out of 5
Hello, Do not put any more on sale non-existent articles. ( Computer bug)
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E
Rating: 4 out of 5
Good telephone advice and products as described.
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T
Rating: 4 out of 5
Simple purchase on a clear website. The paper charts were shipped quickly and received in perfect condition.
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J
Rating: 4 out of 5
A site of sailors for sailors This is what it feels like l Commercially the system is well established
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D
Rating: 1 out of 5
I never received my package sent by colissimo. Although I received a notice of deposit in my mailbox, I did not find it inside. I have not had any response from colissimo despite 3 reminders made via their online form. I don't know what to do anymore.
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J
Rating: 3 out of 5
I was hoping for the order before Christmas. It arrived too late and it was complicated to get the package from the postal sorting center.
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