Customer reviews of Picksea

I was very disappointed because after sending back the raincoat I had ordered, it was returned to me without explanation. I had to call and was told that the raincoat was full of mud when it was not even tried on and shipped back to the post office a few hours later. I just unfolded it and put it back in its packaging. When it was returned to me it was barely dirty on the right side. So that means I received an item that had already been returned by someone else and had been worn. I would never send back a dirty item.

Fast delivery and good tracking. With an even more harmonious site the score would have been 5.

Satisfied with the service This being one of my orders had to be forgotten I had to call back to have it delivered within two weeks

Very good communication

My order seems to have taken a week to ship. Two days for transit! That's good 😏

Speed and conformity of the order

Ras

The problem: cardboard box containing the boots in poor condition, obviously stored in a damp place and for a long time. I hope that the leather boots did not suffer from this storage. Impossible to make a gift package out of the box: un-presentable, worthy of an attic exit after several years. Too bad for a pair of boots to ***! For the rest RAS. ***

Hello, I am very disappointed to have received a Musto Gore tex offshore jacket for men, even though I had specified to *** with whom I finalized my order that I wanted to buy a WOMAN jacket. I have to bring my daughter to whom I would like to give this Christmas gift, so that she can try this jacket before possibly returning it to you. When I received the parcel, I phoned Picksea, I explained the problem to a person who introduced herself as the accountant and who told me that women often choose the men's model to be more comfortable and that in any case the supplier will not be able to send women's jackets to Picksea until spring 2022! Who are we kidding? In summary: I paid for more than *** a jacket that does not correspond to my request, I have to move my daughter to try the gift she should have received at Christmas (so missed for the surprise) and no one responsible at Picksea to find a solution to their error. I find this neither very professional, nor very serious, nor very honest! To read you ***

Quick response to emails, does not hesitate to offer an equivalent product in case of unavailability

very good quality products and fast shipping. we do not represent well the volume of the bags on the screen. 20L 40L 60L etc.â¦. a more detailed picture or a video would be nice to see soon

1st purchase: satisfied with the product, and well advised for the size

Despite the supply problems, I had to deal with a competent and available service. Especially contactable BY PHONE and not a computer, so human. It made all the difference for me.

Simple and efficient Quality product at a good price Fast delivery

Serious service and listening to the customer! Very good relationship

A LARGE CHOICE OF PRODUCTS PERFECT FOR SAILING. DELIVERY AS PLANNED

The transaction went very well. The service is very fast. On the other hand, the quality of the products received was a little disappointing: Lack of solidity of the fixation of the sleeves. Sincerely

I was well served, and I am satisfied. Good reception, a pleasant sale for a product that fits my program well. This first experience will probably be followed by others. See you next time!

The theory is very rich as well as the calculation of the tides but the plots are not sufficiently explained Moreover for the exercises, only the result is given, the approach is non-existent I find that *** it is the price of a real complete manual so at this price there should have been more explanations for the plots and the exercises, especially that in the deep-sea license the plots are the most important Good initiative but to improve

the delivery was a bit long but the product was worth it.

Bermuda shorts too big and not the right color

Delivery time a little long but apart from that, everything is perfect!

contact person listening to the customer customer satisfaction as a philosophy expand the range of products navigation accessories and communication give the correspondences of sizes because sometimes not adapted

very good products and good value for money, fast and satisfactory delivery, a large choice in stock

very good service

OKK

Product conforms, well packaged

I am satisfied with the material, the way of delivery, but I am not satisfied with the digital system of the purchase-very complicated to change some figures at the end before paying-that's why it was necessary to send back 2 healthy systems of the training for the high seas license keeping only 1 of the 3 arrive in the package if one could change just in little bit the programming of your system to give to the customer the chance to correct the figures at the end before paying

The merchandise arrived quickly, but for delivery in Switzerland, I had to pay chf *** of additional delivery fees or customs clearance.

Fast and quality product

Fast and efficient, just a small problem of order acknowledgement by email, quickly solved by phone.

Shipment conforms, ordered in Chronopost. But sent with a week's delay without explanation... a simple word of information would have been enough. Thank you.

The cards I received were folded, which was not specified in the order

Hello, Disappointed with your communication vis a vis gloves I imagine more in stock or available. Yes I understood when I received first the notice and then your message about this refund but no response to my next message asking why this refund.

Very good, very fast, excellent fast delivery service offered during July and August at very appreciable low prices.

Return shipping should be free. Or drop off our returns at a relay.

2 OUT OF 3 PAINT CANS ARE VERY DAMAGED. However, no damage on the packaging.

Product conforms, good quality, fast delivery

After several purchases, I remain satisfied. A small downside, when the item ordered is not available, it would be good to be informed. For the last purchase, I was waiting for the delivery, and I learned only during my contact with your services that this article was not available.

On the site, cap marked in One Size, we have no choice of size. The cap delivered is a S /M. On the manufacturer's website, we have the choice between S /M and L /XL. I needed a L, the cup is too small. It would have been preferable that on the site they indicate S /M rather than One Size which is not the case.