Customer reviews of Picksea

Too bad, two different colors for the same product. If we buy identical outfits, it's to have the same ones.

Despite the difficulties due to the confinement and delays, very good and sincere team

all well.

The product image is misleading: I was looking for an overcoat but not a sham. The measurements of the edges would be an indication, or a photo on the head with a jacket with a collar.

satisfied with my order

Hello, the products are perfect, the negative point is that I was not warned that the products were not in stock so waiting longer.

Fast delivery and conforms to the ad

The customer relationship is perfect: perfect telephone accessibility, reactivity in the answers brought to the questions BUT on my 3 experiences (of which one in period COVID that I neutralize for my appreciation), nevertheless 2 problems: * orders of mooring lines for which I had specified in observation the desired dimensions for each and in the end delivery of a single mooring line corresponding to the total length ordered so need to recut + seamanship * order of 2 inflatable fenders: I expected a delivery of the product inflated which was not the case. It's been more than a week since the delivery and I still haven't found the right size inflator despite my research (***, etc).

Satisfied because great selection of products and phone calls to resolve issues were effective. Delivery time extremely long...

Very fast delivery, product conforms, I am satisfied

1 star and I'm still nice Sock ordered not in stock I am offered another model 24 hours delivery not respected and far from it, I left in offshore regatta without waterproof socks Back home I put the socks for a test in my bathtub Result socks not waterproof I am still waiting for the refund of the amount for the express delivery that was not respected and I think a commercial gesture would be welcome ***

***

Quality of advice

very good service after sale easily reachable and accommodating.

Just a little delay in delivery but just call to find out the reason and the delivery arrives as soon as possible

Satisfied with the product, but 1 month of shipping time when the product was indicated as being in stock, and lack of responsiveness of customer service, too bad!

Very good product, personalized follow-up appreciated

fine

simple and efficient

simple, efficient and timely

Purchase of quality

*** D'ec Your advice because the oilcloth is really too big

I am not really satisfied because I needed Black Minnow lure bodies yellow / orange so I created an account to order my need that I completed with accessories, I received them but the different bodies yellow / orange are unavailable nevertheless refunded. If there is no more reliability on the availability of your products I did not waste any more time to order on your site Cordially

No problem fast and well informed delivery

I had to make a product exchange and everything went well. Very efficient after sales service

Products very good but the delivery tnt catastrophic

Very good, fast, good deadlines, good information in the follow-up. Small criticism: once paid online, no immediate feedback, and no possibility to take out a credit card receipt.

Good product, good service

I had made a mistake in the address (old store address) and I was contacted before shipping to confirm

pleasant and efficient customer service. But the product, which was said to be available, was not in reality. No problem in my case, but stock follow-up to be improved.

Satisfied but delay a little long.

I ordered in May after the end of the containment and delivery in mid-August after many calls to come to the news of the follow-up of my order. Of course we can understand that the delays are more important this year, but to have to wait 3 months and not have any customer follow up is not very correct. I have a business myself and when I have a difficulty, I always warn the customer and keep him informed. It is the least I can do!

I ordered a life jacket for my autistic son. The item was in stock and I paid for the delivery in 24 hours. I did not receive the vest I ordered but another model, I had the delivery in 72h. You won't get any gesture or refund without begging for it. I do not recommend Picksea, who through their unacceptable Terms of Sale and Return they use to their advantage to place you in a *** their unsold items considering the cost of the product they know they are not risking much and a *** will cost you 20x the price of the item. Picksea should be ***

Good listening to the customer

Clear site. Logical tree structure. Interesting prices.

***

Delay in reception due to difference in color. After phone contact, reception within 3 days. No problem.

Good experience On this site and good advice From the staff, I recommend!

Despite an error in order preparation, very good reactivity to send the right product and return the wrong one.

Easy ordering and fast delivery Very good