The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.
I am not really satisfied because I needed Black Minnow lure bodies yellow / orange so I created an account to order my need that I completed with accessories, I received them but the different bodies yellow / orange are unavailable nevertheless refunded. If there is no more reliability on the availability of your products I did not waste any more time to order on your site Cordially
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Ludovic G.
Rating: 2 out of 5
Products very good but the delivery tnt catastrophic
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Marie-Agnès A.
Rating: 2 out of 5
I ordered in May after the end of the containment and delivery in mid-August after many calls to come to the news of the follow-up of my order. Of course we can understand that the delays are more important this year, but to have to wait 3 months and not have any customer follow up is not very correct. I have a business myself and when I have a difficulty, I always warn the customer and keep him informed. It is the least I can do!
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KEMIKIAN ALEXANDRE D.
Rating: 1 out of 5
I ordered a life jacket for my autistic son. The item was in stock and I paid for the delivery in 24 hours. I did not receive the vest I ordered but another model, I had the delivery in 72h. You won't get any gesture or refund without begging for it. I do not recommend Picksea, who through their unacceptable Terms of Sale and Return they use to their advantage to place you in a *** their unsold items considering the cost of the product they know they are not risking much and a *** will cost you 20x the price of the item. Picksea should be ***
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Jean-Franà§ois P.
Rating: 2 out of 5
The offer was tempting, the response to my order was quick. But then I didn't hear anything for several weeks, and I had to insist to learn that the item I had ordered and had been told would be shipped soon was no longer available. The offer that was made to me afterwards was decent and the matter ended quite well. All in all, it appears that the presentation of available articles must be well followed and above all that the announcement of a forthcoming order should only be made with certainty.
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Julian C.
Rating: 1 out of 5
Disappointed... I did not receive the product I was expecting, different from the product images on the site and no response or feedback from support to address the issue: / First experience inconclusive.
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christine L.
Rating: 1 out of 5
Big problem of delivery I paid for a delivery 48h and I had my parcel 4 days after The carrier is ABSOLUTELY not serious and deposited the parcel in relai colis without passing by my residence I ask for the refunding of my expenses of delivery
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Stephane W.
Rating: 3 out of 5
Too bad for the late delivery! Product conforms to my expectations Contact with the team warm
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Marie-Franà§oise M.
Rating: 3 out of 5
Items delivered in 48 hours but arrived 2 weeks later ... too bad for the birthday gift! That said, everything was conform and of excellent quality!
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Sandrine L.
Rating: 3 out of 5
Good product, but it's a shame to learn that the optimist airbags are grey when delivered because the supplier doesn't make them in blue anymore. When I ordered them, they were supposed to be available and delivered within 15 days.
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philippe J.
Rating: 2 out of 5
1st delivery very slow: 2 weeks 2nd by paying a supplement for 48 h: 10 days!
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philippe O.
Rating: 1 out of 5
Ordered on January 10th, no news until I received it in June.
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Jean Francois B.
Rating: 1 out of 5
Products indicated in stock, which was inaccurate. Visa card debited upon ordering.
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Christian I.
Rating: 2 out of 5
Order not delivered on time, referral error or ?
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Guy P.
Rating: 2 out of 5
The sizes received do not correspond to the order
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Jérémy B.
Rating: 1 out of 5
After receiving an item, I realized that the item did not correspond to the description on the website. There was a problem of dimension. After calling the after-sales service to explain the problem, the seller told me that there was nothing he could do and that it was the fault of his supplier. He did not want to take charge of the return costs for a product that did not conform to the description. For me it will be the 1st and last time I order on this site. Not at all commercial!
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denis P.
Rating: 1 out of 5
hello too long the apron has arrived cordially to all the team picksea
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dominique H.
Rating: 3 out of 5
difficult to evaluate the capacity and volume of the bags displayed on the internet. LACK OF VIDEO OR LANDMARKS
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Jean marie D.
Rating: 1 out of 5
Little communication No response to my email No commercial system
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Joel B.
Rating: 2 out of 5
To be contacted only one week after the order to be warned that the product is out of stock I find this lamentable.
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Thierry L.
Rating: 1 out of 5
I ordered a pack of offshore boat license at the beginning of April that I still haven't received. I don't think it's right to charge for a product you don't have.
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Stephane S.
Rating: 3 out of 5
2 months to receive my order
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Arlette B.
Rating: 3 out of 5
I bought a first time the grundens sandon model in size M. I bought it in size L. I am now satisfied but I regret that you did not advise your customers to buy a bigger size. I gave the M to a friend.
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Nathalie R.
Rating: 3 out of 5
Fast delivery
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Karim E.
Rating: 2 out of 5
Every time I order there are many delays in delivery
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Daniel H.
Rating: 3 out of 5
Disappointed by the delivery time. Call to the SAV who then told me that the product was on order while it was specified in stock on the site when ordering (reason for the choice of the store by the way). Gift arrived well after a birthday, too bad!!! I recommend to inquire before ordering.
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patrick D.
Rating: 1 out of 5
Package not received Post Office must investigate
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Pierre R.
Rating: 3 out of 5
good value for money, but big delay in delivery.
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Stephane J.
Rating: 3 out of 5
Not delivered within the time frame indicated on the site
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Nicolas C.
Rating: 2 out of 5
1 month to ship the order because of a simple cut to length. Way too much...
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Jérà´me C.
Rating: 2 out of 5
I ordered a pair of Fastnet boots from Dubarry in size 44; I received two left boots, one in size 43 and the other in size 44 ... It's hard to do worse!
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guy P.
Rating: 2 out of 5
Two months delay to receive my order and not even a commercial gesture
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SYLVIE A.
Rating: 1 out of 5
After ordering online, I did not receive any information for 3 weeks. I called to inquire and was told that the supplier had not yet sent the package, but that it should arrive the following week. That the supplier is late is understandable, but not being informed of the delay by email or text is unacceptable! I even wondered if the order had been registered.
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perrier F.
Rating: 1 out of 5
Hello, Very dissatisfied order of 3 bags only 1 received.
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julien H.
Rating: 1 out of 5
I sent you a message 15 days ago to be reimbursed and I still haven't had an answer
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Denis H.
Rating: 3 out of 5
Nothing to say about the delays and the follow-up of the shipment... but there was a difference of 4 sizes on the product received compared to the order. The phone contact with the Peacksea representative went very well and the reshipment was fast. We still have to check that the new shipment will be conform... Please note that the purchase of a plastic envelope for the return was at my expense.
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Anne L.
Rating: 3 out of 5
the ordered hat arrived with a lot of delay, instead of the 8 to 10 days indicated, it was for Christmas, it was 3 weeks! It was to replace an old Musto hat, but the one received has nothing to do with it, it is not the same material nor the same color = disappointment...
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Cecile M.
Rating: 3 out of 5
Important delay for the delivery
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thibault R.
Rating: 1 out of 5
I am not satisfied, my order was 2 months late, no mail from you I had to call 2 times and when I ask why I am not warned, a lady said we can not call everyone .... not very commercial
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Nathalie T.
Rating: 1 out of 5
The delivery is too long a week that my package is in delivery and still not received
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