The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.
Order not honored for unavailable product supplier (not announced at the time of the order) Then phone call which declares to me that the product is again available!! fortunately refunding of my order Good point for the efforts of the salesman and its availability to regulate this file
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Acheteur Vérifié
Rating: 1 out of 5
Please check that the delivery has been completed before requesting a satisfaction survey.
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Rating: 3 out of 5
despite the purchase of the 24h delivery option, the package arrived only 2 weeks later...it came directly from the supplier but it's still limited!
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Acheteur Vérifié
Rating: 1 out of 5
Not having received my order of a value of 99e I consider myself to date robbed by the site picksea which does not hold its engagements of guarantee of delivery and services.
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Acheteur Vérifié
Rating: 3 out of 5
Product purchased with a very satisfactory quality/price ratio. The delivery time was however very long (product in restocking).
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Rating: 3 out of 5
good service lack of payment in installments
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Acheteur Vérifié
Rating: 3 out of 5
Surprised by the smallness of the product for my weight communicated by telephone 88 kilos for 1m88. Good service from the communications department, product not available, proposal to make an exchange not accepted, I preferred to wait. But I'm still skeptical about the proposed product in relation to my weight.
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Rating: 2 out of 5
Order placed more than 3 weeks ago with pick up in Nantes. Order still not ready despite 2 visits to the store.
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Acheteur Vérifié
Rating: 2 out of 5
The order is taking a long time to arrive. I was told that I would have it by the end of the week, and the order is still in the process of being re-ordered since June 5th (3 weeks ago). So I have no opinion on the product!
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Acheteur Vérifié
Rating: 2 out of 5
At the end of June I still haven't received the shoes I ordered in early April!
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Acheteur Vérifié
Rating: 1 out of 5
Nice welcome, but I've been waiting for my order for a month now. Out of time would be a sweet euphemism...
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Acheteur Vérifié
Rating: 1 out of 5
Ordered on 05/20/2014 and still not received today 06/12/2014. Disappointed.
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Acheteur Vérifié
Rating: 1 out of 5
1st bad point: the ordered article was in stock on the site. A few days later it was put in restocking. So I received it too late (after the week of Porquerolles for which I had ordered it). 2nd bad point: it arrived stained by the link of the SLAM label and the equivalent of the Italian size was too small. 3rd bad point: no label or return sheet was provided to me, I hope it works anyway.
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Acheteur Vérifié
Rating: 1 out of 5
Items in stock on the site, unavailable⦠After 15 days I still have not received my order
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Acheteur Vérifié
Rating: 3 out of 5
I placed an order about 1 month ago, I still haven't received it. an item was missing, I wasn't notified. I contacted customer service, the order was supposed to leave yesterday, nothing to my knowledge happened.
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Acheteur Vérifié
Rating: 2 out of 5
Ordered a kayak + paddles; at the reception the paddles are missing, according to Picksea out of stock, the least you can do is to warn the customer.
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Acheteur Vérifié
Rating: 1 out of 5
I'm DEAR I placed my order 3 weeks ago and I still haven't received anything.
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Rating: 3 out of 5
I had to go and pick up my package myself from their warehouse.
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Acheteur Vérifié
Rating: 3 out of 5
Delivery time much longer than indicated for the product on the site
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Acheteur Vérifié
Rating: 1 out of 5
The purchased merchandise was cancelled due to its non-appearance in the end.
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Acheteur Vérifié
Rating: 1 out of 5
Good service except that the item ordered was supposed to be red and this one is orange.
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Acheteur Vérifié
Rating: 2 out of 5
I am still waiting for delivery, I have had no news despite my requests, I have never been called back despite the promises made
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Acheteur Vérifié
Rating: 2 out of 5
does not respect the delivery time announced. 1 month after the order still no news, obliged to call him to know what is going on...
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Acheteur Vérifié
Rating: 1 out of 5
I ordered a month ago, received the order confirmation email right away but since then it's been radio silence... I have not received my order, nor any email indicating that it has been sent. So they could have waited until I received it to send me this satisfaction questionnaire!
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Acheteur Vérifié
Rating: 3 out of 5
Delivered with a lot of delay, order placed on 21 /01 /2014, email announcing me a delivery for 30 /01. Account debited the next day. No email from customer service to tell me the delay. Package sent only on 7 /02 and received on 13 /02. Can do better in terms of responsiveness.
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Acheteur Vérifié
Rating: 2 out of 5
I did not appreciate the price variation and the non availability of size and color on my purchase... my purchase was still over 300 ... when the price is down I would have liked to have the lowest price....... So ....
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Acheteur Vérifié
Rating: 2 out of 5
It is difficult to give a favorable opinion when the purchased object is still not delivered...... But of course it has already been debited.
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Rating: 3 out of 5
Perfectible: 1 item not reported as unavailable on the site, resulting in a delay of the entire order without notice - first call to the service without follow-up - had to make a second call 1 week later 1 item missing in the package Very good reception and complement delivered quickly
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Acheteur Vérifié
Rating: 3 out of 5
Delivery for Christmas of another product than the one ordered...fortunately error rectified later.
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Acheteur Vérifié
Rating: 3 out of 5
the product is still not delivered although it was indicated as available on the site. 1 month of delay that starts to be really long!
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Acheteur Vérifié
Rating: 1 out of 5
Ordered on 27/11/13 still no product to this day
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Rating: 3 out of 5
Long preparation time compared to other merchants.
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Acheteur Vérifié
Rating: 3 out of 5
I ordered from the store. ... I am not able to evaluate the quality of the site... Currently waiting for my order
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Acheteur Vérifié
Rating: 1 out of 5
I had to be delivered of my order before January 11 (order of a 727 pouch, well before Christmas!!) and I have no news, since I ordered on the 727 site other objects that I received in 3 days! It is the non-respect of the deadline that is unacceptable, what have I to gain by going through you? Is my order lost?
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Acheteur Vérifié
Rating: 2 out of 5
Article no longer in stock contrary to what was announced on the site Reactivite insufficient
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Acheteur Vérifié
Rating: 1 out of 5
I did not receive the item ordered on December 11!!! And I have no news in spite of my telephone reminder.
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Acheteur Vérifié
Rating: 1 out of 5
delivery guaranteed before 23/12 account debited product not delivered no information following my call: product out of stock call back 15/01
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Acheteur Vérifié
Rating: 1 out of 5
The raincoat is too short, the hood is too rigid, in case of heavy rain we are wet under the raincoat (the last straw) in short very disappointed by my purchase!
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Acheteur Vérifié
Rating: 2 out of 5
-problem during the order: impossible to choose the mode of delivery (case relay inaccessible), colissimo imposed (more expensive) - bug of the site of payment CB, it was necessary to take again there with several times - no news during 3 weeks whereas the product was to be dispo, sending of a message to picksea, delivery by TNT (whereas colissimo was imposed by the site at the time of the order) TNT did not move with the address of delivery, it was necessary to go to seek the parcel in a relay?
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Acheteur Vérifié
Rating: 3 out of 5
I signed up for the newsletter, but I did not get the 10 coupon despite my purchase? On the other hand, I received my order after 10 days....
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