Customer reviews of Picksea

The product I ordered is not the one I received. I ordered the Pezl carabiner clip which, on the site, was in its old version and in yellow/gold color. However, I received the new one, orange in color and without the same properties. I was looking for this specific product and the new one, which was sent to me, does not meet my expectations at all.

Quality product and fast service

Very good service

Delivery on time. Package conforms to my expectations.

Hello, Nothing to say about the form, but on the substance... I did not receive the product ordered (wrong color: navy blue instead of blue) and no time to exchange it because I'm leaving for Japan. It's very annoying, hence my note of 2 /5; Kind regards.

Quality product, fast delivery. On the other hand, the promotional offer resulting from the subscription to the newsletter did not work

Conformity of the product and the commitments Satisfactory information on the treatment of the order until the delivery.

Simple, fast, efficient purchase. Fast delivery

Items that do not fit their description

good experience for the first one

GOOD.......but broken measuring cap at the arrival.to protect better during your expeditions.

Faster free delivery

Satisfied with the goods sent, nothing to complain about! On the other hand, I was very surprised to have to pay again ***.- Swiss francs to receive this package! It seems to me that the shipping costs were in addition to the goods, that I understand, but these ***.- Frs remained in my throat! In the future, I will inform myself properly before buying abroad !!!

Perfect product and good quality. On the other hand I paid for a home delivery, I was at home all day and the delivery men never came. I had to pick up the package myself at a relay point 30 minutes away from my home (on foot because my car was broken down). I find this unacceptable.

thank you

You announce missed deadlines you sell products that you do not have Very dissatisfied with your services

No worries. The product corresponded to the description. Delivery time respected.

Fast and good goods

Everything went very well. Deadlines respected. So RAS.

Hello, despite an error on the product arrived that did not correspond to the color requested, the return was well done and the return of the new product is underway. I am satisfied with the speed of the return of the new product that should arrive today 19 /09 /2019

Only good material, and always good advice!

Hello, a purchase made on the site Picksea the 20 /august /2019 for a waterproof bag for a total value of ***,. I received quite quickly the 23 /aoÅ"t and as soon as I receive the package I realize that it does not suit me, I return it within the hour with the return form as indicated in the package and shipping costs of *** at my expense in collissimo .SO, I paid twice for transport for an unfortunate thing to ***, total cost *** . The next time I buy from a small merchant near me. Since then I have no news from this site or anyone else, nor refund, my consumer association will be notified when I return from vacation. It is certain that on *** the problem would already be settled. It is all the same regrettable that the example comes from America. It goes without saying that I am not at all satisfied and that to put 1 star while at A is worth only 0.

Order still not received !!!!

Practical and fast.

Bad experience made, order placed, accepted and paid ... to finally be informed that the article is no longer available in the chosen color!

Not satisfied my order had to arrive before August 23 we are the 31 tjs nothing, my son by interna meaning his material (great to start the year. ....)

The product corresponds to my expectations. The delivery time is correct, but the quality of the packaging leaves something to be desired. Fortunately, the kayak is not fragile...

- When you press "forgot password", it doesn't work. - after 10 days my order has still not been shipped - I asked for information about this on the site, I did not get an answer.

Fast and efficient site. Just a small drawback, the requested item was presented without shipping costs while there were (but it was quite logical)

Hello, it's been more than 8 days since I placed my order and you specify a delivery within a week, which is not the case. it wouldn't be serious if you kept your customers informed with a little email. worried, I called last night and a lady answered that I would have an email next week to get an answer. I'm still at the same stage today.

I am not satisfied at the moment; there is a delay for my order which has still not arrived. The exchanges with the customer service are rare or non-existent. I have had only one answer to my numerous questions. I don't find this very serious, but I hope that my order (a birthday present for my son) will arrive very soon.

We cannot answer your satisfaction survey as I have not yet received my package which was scheduled for delivery on August 19th.

For a first, the delay is a little long (2 weeks), in the future I must take into account for the use of the order. See you soon,

Total lack of information bad interaction between customer and supplier wrong information about stock and delivery time

Order placed on August 3rd with a delivery announced under 7 days. On the 13th, despite an unanswered email and a useless phone call, I simply know that the boss is on vacation until August 26th and that only he has visibility on my delivery! We do better as reactivity!

No information on the progress of my order. I had to complain on the FB page to get a contact. Unacceptable delivery time (11 days from my purchase to shipping) (may be justified but not explained). For a 1st purchase I am very disappointed

I recommend this site

all is well

Quick and reliable delivery of the product that meets my expectations

Nothing received to date, difficult to give an opinion...