The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.
Hello I am really disappointed by the site picksea. Indeed I placed my order on Sunday June 30th. I had news of my order on July 10th specifying that it was sent via collisimo. We are on July 16th and I still haven't received anything for a use on July 18th. Indeed I was counting on these bags for a delivery. In parallel and the same day of order on June 30 I bought shirts via cafe coton. The next day I received a notice of shipment. And was delivered on Thursday July 4. The shipping costs were also offered. Comparison obliges I do not hide you my disappointment for my first test on your site. Not sure to come back. Sincerely ***
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Louis L.
Rating: 1 out of 5
I did not receive my package so it is difficult to say!
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COLETTE L.
Rating: 4 out of 5
Satisfied with the exchange with a nice interlocutor. Delivery as announced but not by mail to my great surprise ... However, the delivery company was good and the ordered item was delivered as planned by a nice employee. I am very happy with my purchase ...
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Boulem K.
Rating: 4 out of 5
Always on top. A reference of the sites of purchase related to the maritime world.
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LAURENT L.
Rating: 4 out of 5
Very well supplied site in terms of nautical or outdoor items.
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JEAN ALEXANDRE O.
Rating: 2 out of 5
Problem with the address and the delivery time. It's a pity because the customer service in the store is very good.
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JEAN MARC G.
Rating: 2 out of 5
Poor experience ....I order on Saturday June 22 and ask then pay for a quick delivery....and in the end I am delivered on Tuesday July 2, 2019......
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ERIC B.
Rating: 1 out of 5
I am still waiting for news about my order. No delay, no information.
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Eric P.
Rating: 4 out of 5
****
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ANDRE G.
Rating: 2 out of 5
I ordered and paid 10 days ago and I received nothing ? Pb of delays !!! Delivery by chrono post ???
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Matthieu B.
Rating: 1 out of 5
I ordered a waterproof bag with shoulder straps and when I received the order I received a bag only with a shoulder strap... After contact with the site they offer to reimburse me the shipping costs of *** ... I expected a little more in terms of commercial gesture ... On the other hand the order was processed and shipped quickly.
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PHILIPPE C.
Rating: 4 out of 5
well...................
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Loic B.
Rating: 1 out of 5
I work in the trade and find it unacceptable not to be greeted with a smile ... This merchant is in the wrong business. If the purpose is only the transaction, you might as well buy on the net!
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Jean T.
Rating: 1 out of 5
Still not received my order, lack of speed in the service. I am not satisfied.
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Marie B.
Rating: 2 out of 5
I bought a product that I was charged 10 times the original price. The seller, who apparently had noted the problem did not contact me to let me know the error. Fortunately I went back to the store or it was for my pocket...
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Jean pierre A.
Rating: 4 out of 5
Product conforms to the order and delivered on time.
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Annie M.
Rating: 4 out of 5
I am satisfied with the fast delivery, the product ordered conforms, to specify the sizes are large, so I sent back for an exchange.I paid the return there was no paper for the return, but I think it will be arranged, because I have not yet received my exchange.By cons I called a very nice person answered me.
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Roger W.
Rating: 4 out of 5
Overall satisfied with the service. The company could be more reactive in terms of shipping.
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isabelle D.
Rating: 4 out of 5
Excellent product. However, the package was delivered only this morning, June 14. Can do better in terms of delay
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Virginie C.
Rating: 1 out of 5
Hello, I am not at all satisfied because I placed an order on 31 /05 /19 with *** shipping costs (TNT EXPRESS) with a guaranteed delivery before 11 /06. It is now the 13 /06 and I still have not received my package. Sincerely. ***
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Théo A.
Rating: 4 out of 5
Nice site, easy payment, fast shipping, but for a fee.
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FRANCOISE C.
Rating: 4 out of 5
Friendly welcome and good advice
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Didier C.
Rating: 1 out of 5
You ask me to evaluate your service when it's been more than 8 days since I placed my order and I still haven't received anything (the items were available in stock). Surprising as an approach ! !
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Nathalie H.
Rating: 1 out of 5
I still haven't received my order and I can't reach anyone. I have called, left a message and have not been called back. My phone number is ***.
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Joel L.
Rating: 4 out of 5
Delivery always on time. Good reception. The only downside was the purchase of a pair of glasses of poor quality, the fasteners did not hold and I lost the glasses on my first visit.
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Chloé G.
Rating: 4 out of 5
I liked the fact that you advise on waterproof bags, unlike other sites there I found a 100% waterproof bag, good quality. Just a little disappointed with the price compared to the size of the bag, and the fact that there is no shoulder strap.
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Vincent D.
Rating: 2 out of 5
A cap sent in an envelope arrives completely deformed
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Serge R.
Rating: 4 out of 5
Serious, competent and compliant product. A small detail, information by sms when sending order
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Audrey R.
Rating: 4 out of 5
Very satisfied with the delivery and the product.
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Acheteur Vérifié
Rating: 4 out of 5
Speed and competence
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery. Item conforms. Very good.
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Acheteur Vérifié
Rating: 4 out of 5
WIDE RANGE OF GOOD QUALITY PRODUCTS
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Acheteur Vérifié
Rating: 4 out of 5
Service up to my expectations
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Acheteur Vérifié
Rating: 2 out of 5
The size chart for the camel boots is ***, leading the customer to take the wrong size. Disappointed with the lack of professionalism.
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Acheteur Vérifié
Rating: 4 out of 5
perfect! but I didn't have to test the exchange.... so no opinion in case of return....
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to say, article conforms to the explanations I had. remains to be tested
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Acheteur Vérifié
Rating: 4 out of 5
picksea lost one star because delivery time a little too long! Serious site. I recommend it
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Acheteur Vérifié
Rating: 4 out of 5
I am fully satisfied with the watch. The shipping package was not adapted. A cubic box in a large bubble envelope: as a result, the watch box was completely crushed when the package arrived. A little thought and common sense would be useful in your shipping department and also, perhaps, equipment adapted to the volume of the shipments! Hoping for a justified answer from you. Yours faithfully
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Acheteur Vérifié
Rating: 4 out of 5
Good reactivity, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
Very professional....receiving the order even in advance. Good work.
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