The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.
Order not honored for unavailable product supplier (not announced at the time of the order) Then phone call which declares to me that the product is again available!! fortunately refunding of my order Good point for the efforts of the salesman and its availability to regulate this file
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Acheteur Vérifié
Rating: 4 out of 5
I did not give them 5 stars just because the stock on site had not been updated and another solution had to be found. On the other hand, I liked the friendliness and competence of the various correspondents. They did their utmost to solve the problem and it was quick!
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Acheteur Vérifié
Rating: 1 out of 5
Please check that the delivery has been completed before requesting a satisfaction survey.
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Acheteur Vérifié
Rating: 4 out of 5
Negative point: products indicated as being available on the site, but in reality out of stock, and consequently long delivery time. So all in all, a positive experience.
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Acheteur Vérifié
Rating: 4 out of 5
excellent performance
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Acheteur Vérifié
Rating: 4 out of 5
Perfect sailing shoes that I found only at Picksea. Having chirurchigal screws in my feet, it is even more difficult for me to put my shoes on. The delivery is a bit long like the other products I ordered before. Also, the price is quite high.
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Acheteur Vérifié
Rating: 1 out of 5
Not having received my order of a value of 99e I consider myself to date robbed by the site picksea which does not hold its engagements of guarantee of delivery and services.
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 4 out of 5
serious
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Acheteur Vérifié
Rating: 4 out of 5
Efficiency.
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Acheteur Vérifié
Rating: 4 out of 5
Good telephone reception, the answers to questions are clear. Correct delivery, nothing to complain about.
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Acheteur Vérifié
Rating: 2 out of 5
Order placed more than 3 weeks ago with pick up in Nantes. Order still not ready despite 2 visits to the store.
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Acheteur Vérifié
Rating: 2 out of 5
The order is taking a long time to arrive. I was told that I would have it by the end of the week, and the order is still in the process of being re-ordered since June 5th (3 weeks ago). So I have no opinion on the product!
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Acheteur Vérifié
Rating: 2 out of 5
At the end of June I still haven't received the shoes I ordered in early April!
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Acheteur Vérifié
Rating: 4 out of 5
I had selected items that were available but became unavailable at short notice. An exchange could be made. A very convenient arrangement
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Acheteur Vérifié
Rating: 1 out of 5
Nice welcome, but I've been waiting for my order for a month now. Out of time would be a sweet euphemism...
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Acheteur Vérifié
Rating: 1 out of 5
Ordered on 05/20/2014 and still not received today 06/12/2014. Disappointed.
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery. Product conforms to expectations.
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Acheteur Vérifié
Rating: 1 out of 5
1st bad point: the ordered article was in stock on the site. A few days later it was put in restocking. So I received it too late (after the week of Porquerolles for which I had ordered it). 2nd bad point: it arrived stained by the link of the SLAM label and the equivalent of the Italian size was too small. 3rd bad point: no label or return sheet was provided to me, I hope it works anyway.
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Acheteur Vérifié
Rating: 4 out of 5
Delivery in store very appreciated, with a pleasant reception. I had to change my purchase because of a size problem. The seller informed me that he would let me know when he would receive my article, which he did not do. I had to call back, too bad.
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Acheteur Vérifié
Rating: 4 out of 5
The material ordered was in accordance with the order, and delivered in a correct time.
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Acheteur Vérifié
Rating: 4 out of 5
very professional
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Acheteur Vérifié
Rating: 4 out of 5
I was satisfied with my order. I was delivered very quickly but the bag I purchased was missing a strap. I contacted customer service by phone, it went very well and they sent the strap back to me a few weeks later, which is a little long. So I take away one star for that.
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Acheteur Vérifié
Rating: 1 out of 5
Items in stock on the site, unavailable⦠After 15 days I still have not received my order
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Acheteur Vérifié
Rating: 4 out of 5
Excellent site, great choice of products. However, I would have appreciated being informed of the delay in availability of the product ordered
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Acheteur Vérifié
Rating: 4 out of 5
Good order tracking, quick response to questions, good availability and fresh customer service!
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Acheteur Vérifié
Rating: 4 out of 5
quick service
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Acheteur Vérifié
Rating: 2 out of 5
Ordered a kayak + paddles; at the reception the paddles are missing, according to Picksea out of stock, the least you can do is to warn the customer.
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Acheteur Vérifié
Rating: 4 out of 5
Delivery conforms and fast, it's all good Site to recommend
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Acheteur Vérifié
Rating: 1 out of 5
I'm DEAR I placed my order 3 weeks ago and I still haven't received anything.
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Acheteur Vérifié
Rating: 4 out of 5
Clear answers to questions asked. Numerous choices of brands, but no preferential orientation towards the most expensive. Good knowledge of the equipment, clothing,... of the provider
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Acheteur Vérifié
Rating: 4 out of 5
listening to the proposal of adapted products.
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Acheteur Vérifié
Rating: 4 out of 5
Very good, simple. The only thing that didn't work was the online express delivery tracking system that still showed me on the day I received the package that it hadn't yet been delivered by the delivery company...
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Acheteur Vérifié
Rating: 4 out of 5
Very good service, but a significant discount should be given for bulk purchases. The loyalty point system is rather sheap
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Acheteur Vérifié
Rating: 4 out of 5
Delivery not very fast because of the need to restock.
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Acheteur Vérifié
Rating: 4 out of 5
Good. It lacks a 360° on the product in order to see it under all its aspects.
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Acheteur Vérifié
Rating: 4 out of 5
A quality product, as described and delivered quickly
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Acheteur Vérifié
Rating: 4 out of 5
Not bad at all. After a first contact to have the delivery time of my articles I was informed that it was necessary to wait at least 15 days and finally I waited only one week. Thank you for your help.
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Acheteur Vérifié
Rating: 4 out of 5
PICKSEA is a supplier who seems serious, offering a selection of quality material. Ordering is easy and delivery is fast. I have already recommended this site to several of my friends!
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Acheteur Vérifié
Rating: 4 out of 5
Very satisfied
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