Customer reviews of Picksea

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 4 839 published reviews
5 3 584 74% 4 886 18% 3 163 3% 2 65 1% 1 141 3%

Summary of reviews

The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.

Reviews 1, 2 and 4 stars

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Marie-Christine G.
Rating: 4 out of 5
following a purchase from 31/10/2022
Staff at the top and listening! Careful delivery and followed. I recommend this site. Serious
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Alain J.
Rating: 4 out of 5
following a purchase from 27/11/2022
Fast delivery Damage to shipping card slightly damaged on one side
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Arnaud U.
Rating: 1 out of 5
following a purchase from 19/10/2022
My order had been forgotten, no news for 5 weeks, I had to restart to receive it.
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Response from Picksea
Hello, we apologize for the delay in the delivery of your order. It has been processed but the supplier's restocking time was much longer than expected.
We hope that the article suits you despite this delay.
Sincerely,
Olivier / Customer Service
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guillaume G.
Rating: 1 out of 5
following a purchase from 17/03/2022
Change of carrier, order on March 17, reception on December 3.....10 months to get my package....
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Vincent G.
Rating: 4 out of 5
following a purchase from 23/11/2022
Fast and efficient
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Laurent C.
Rating: 4 out of 5
following a purchase from 18/11/2022
Order received quickly, disappointing quality, correct price
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Karine F.
Rating: 4 out of 5
following a purchase from 20/11/2022
Too bad I didn't get the color of the bag before ordering...Probably a problem on the site...so I'll send it back tomorrow.
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olivier V.
Rating: 4 out of 5
following a purchase from 12/11/2022
Fast delivery and conforms to the request. I recommend it.
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Catherine P.
Rating: 4 out of 5
following a purchase from 11/11/2022
very clear site order received very quickly and efficient follow-up
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Pascal J.
Rating: 4 out of 5
following a purchase from 03/11/2022
Fast and accurate shipping.
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luc L.
Rating: 4 out of 5
following a purchase from 27/10/2022
well
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Anne N.
Rating: 4 out of 5
following a purchase from 15/10/2022
Reliable and safe site! Unfortunately, there was a fairly long delay in my order (about a week and a half) which Picksea was not responsible for as there was a delay in delivery from their supplier. However, Picksea was very responsive and available on the phone. I am very happy with the service.
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Anouk C.
Rating: 4 out of 5
following a purchase from 14/10/2022
Satisfied with the delivery, except delivery time different than the one announced (4 days instead of 2-3 days)
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micheline C.
Rating: 4 out of 5
following a purchase from 11/10/2022
matches the perfect description
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Jérome C.
Rating: 4 out of 5
following a purchase from 06/10/2022
good supply and deadline met
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Maxime S.
Rating: 4 out of 5
following a purchase from 27/09/2022
Very good. At the time of shipment, they warned me that they did not have everything in stock, but that within a week they would receive the product and would make a second shipment. Two days after the first delivery I received the entire order.
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Sébastien R.
Rating: 4 out of 5
following a purchase from 18/09/2022
Speed of execution
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Vincent J.
Rating: 4 out of 5
following a purchase from 14/09/2022
High quality apron. I also recommend it for hunters, because I was tired of getting dirty while hunting.
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Eric M.
Rating: 4 out of 5
following a purchase from 14/09/2022
hello, coat not shipped within 24 hours as announced in the ad but very good product well finished and especially waterproof! thank you! it would just miss some pockets!
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sophie M.
Rating: 1 out of 5
following a purchase from 04/09/2022
Item received in a different color than ordered (red instead of black). The least I could have done would have been to warn the customer before sending! The return costs were at my expense if I returned the item, so I kept the item but it does not really suit me. I don't recommend this site.
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Response from Picksea
We understand your dissatisfaction and apologize for the color error during the preparation of your order. It can happen indeed.
In order to restore our image and to keep you among our customers, we propose you to apply a 10% discount (except promotions) on a next article that you would like to order on our site.

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MICHEL G.
Rating: 4 out of 5
following a purchase from 25/08/2022
A little slow but as requested! I am confident since I ordered again!
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Eero K.
Rating: 4 out of 5
following a purchase from 18/08/2022
Everything worked and quick delivery.
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Pierre N.
Rating: 4 out of 5
First purchase. Linear service, i.e. well within the minimum expectations of a consumer. Discovered the company by chance through a specific search on the web. No doubt other possibilities for me. I would undoubtedly take the opportunity of new consultations
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jean-pierre C.
Rating: 4 out of 5
This is the product I was waiting for, delivery on time. Thank you
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Marc D.
Rating: 4 out of 5
Fast shipping. Product meets my expectations
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SELVAVOURE B.
Rating: 4 out of 5
well-packaged package
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GEORGETTE G.
Rating: 4 out of 5
Serious company, pleasant reception and dedicated to solve the problem that occurred, in a word again merchants to the height, I recommend and would return with pleasure. The + below Compliments and thanks to the person who solved my problem by reorganizing the delivery
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Thomas G.
Rating: 4 out of 5
Very good choice of products and clear and precise websites
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Bram B.
Rating: 4 out of 5
Good product price / quality and shipping ok
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Muriel M.
Rating: 4 out of 5
I found the products I was looking for and once I received them I was very satisfied with the quality
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Eric M.
Rating: 1 out of 5
Incomplete shipping address, package returned. A person named *** tells me that I did not enter my address correctly. This has never happened to me in 25 years of Internet ordering, but why not... rather a bug in your system, but it can happen. The role of the after-sales service is to listen, reassure, and find a solution. Isabelle wanted above all to be right and show me that I was wrong. Totally out of her role. Maybe try an internship in customer relations, but I think I'll put her mostly in administration or handling, without any contact with customers. Good luck! ***
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Bernard B.
Rating: 4 out of 5
For I find your products suitable
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David D.
Rating: 1 out of 5
iMPOSSIBLE TO VALIDATE PAYMENT BY CARD I AM THE FORMER PRESIDENT OF THE BANK IN QUESTION;;;; Too bad because your articles seem excellent
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Dominique R.
Rating: 4 out of 5
The online catalog is well stocked; the items ordered were what I expected. The delivery was a bit long (about ten days): it was not serious in my case because I was not in a hurry, but in case of a quick need, maybe propose a delivery within 3 days for example. And free deliveries from a certain amount. Good continuation.
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David D.
Rating: 4 out of 5
Conforming product delivered on time
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Lionel A.
Rating: 4 out of 5
Missing the exact size of the boots.especially the inner diameter for the big calves
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Alain Z.
Rating: 4 out of 5
satisfied with my order and fast delivery, the site is well done and the explanations relevant!
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Philippe B.
Rating: 4 out of 5
Well done site, good information on the product, deadlines respected, correct prices and quality delivery.
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Patrick C.
Rating: 4 out of 5
Material conforms, deadlines respected, pleasant reception.
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michel P.
Rating: 4 out of 5
merchandise conforms to my expectations very efficient service
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