Customer reviews of Picksea

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 4 839 published reviews

Summary of reviews

The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.

Reviews 1, 2 and 4 stars

Reset filters
C
Charles B.
Rating: 4 out of 5
Availability, efficiency and friendliness of the staff. Congratulations
Translated reviews
A
ANNE D.
Rating: 4 out of 5
Quality item that matches the description perfectly. What a pity that the delivery took so long!
Translated reviews
P
Peton A.
Rating: 4 out of 5
Order in accordance with my expectations. Correct delivery time. No advice to give.
Translated reviews
B
Benoit Q.
Rating: 4 out of 5
Delivered quickly, as expected
Translated reviews
E
ERIC B.
Rating: 4 out of 5
Good price and delivery time. No problem of delivery.
Translated reviews
G
Gilles M.
Rating: 4 out of 5
Nothing to report - order / delivery up to par.
Translated reviews
J
Jean francois M.
Rating: 4 out of 5
RAS
Translated reviews
B
Baptiste S.
Rating: 4 out of 5
*** shipping costs, it stings... Otherwise great product and delivery, nothing to say.
Translated reviews
S
Sebastien G.
Rating: 4 out of 5
Product as described
Translated reviews
C
Cyndie D.
Rating: 4 out of 5
Very good telephone reception with personalized follow-up Reactivity of the service to the customer's request
Translated reviews
D
Dominique B.
Rating: 4 out of 5
Nice catalog, nice product for me. The downside: a faster delivery time would be welcome
Translated reviews
C
caroline D.
Rating: 4 out of 5
Hello, Do not put any more on sale non-existent articles. ( Computer bug)
Translated reviews
E
EUGENIE B.
Rating: 4 out of 5
Good telephone advice and products as described.
Translated reviews
T
Thomas C.
Rating: 4 out of 5
Simple purchase on a clear website. The paper charts were shipped quickly and received in perfect condition.
Translated reviews
J
JACQUES L.
Rating: 4 out of 5
A site of sailors for sailors This is what it feels like l Commercially the system is well established
Translated reviews
D
David L.
Rating: 1 out of 5
I never received my package sent by colissimo. Although I received a notice of deposit in my mailbox, I did not find it inside. I have not had any response from colissimo despite 3 reminders made via their online form. I don't know what to do anymore.
Translated reviews
F
Franà§oise G.
Rating: 1 out of 5
I was very disappointed because after sending back the raincoat I had ordered, it was returned to me without explanation. I had to call and was told that the raincoat was full of mud when it was not even tried on and shipped back to the post office a few hours later. I just unfolded it and put it back in its packaging. When it was returned to me it was barely dirty on the right side. So that means I received an item that had already been returned by someone else and had been worn. I would never send back a dirty item.
Translated reviews
J
jean-luc M.
Rating: 4 out of 5
Fast delivery and good tracking. With an even more harmonious site the score would have been 5.
Translated reviews
F
Fix L.
Rating: 4 out of 5
Satisfied with the service This being one of my orders had to be forgotten I had to call back to have it delivered within two weeks
Translated reviews
X
Xavier M.
Rating: 4 out of 5
Very good communication
Translated reviews
P
Patricia R.
Rating: 4 out of 5
Speed and conformity of the order
Translated reviews
V
Vivien A.
Rating: 4 out of 5
Ras
Translated reviews
K
Karine L.
Rating: 1 out of 5
Hello, I am very disappointed to have received a Musto Gore tex offshore jacket for men, even though I had specified to *** with whom I finalized my order that I wanted to buy a WOMAN jacket. I have to bring my daughter to whom I would like to give this Christmas gift, so that she can try this jacket before possibly returning it to you. When I received the parcel, I phoned Picksea, I explained the problem to a person who introduced herself as the accountant and who told me that women often choose the men's model to be more comfortable and that in any case the supplier will not be able to send women's jackets to Picksea until spring 2022! Who are we kidding? In summary: I paid for more than *** a jacket that does not correspond to my request, I have to move my daughter to try the gift she should have received at Christmas (so missed for the surprise) and no one responsible at Picksea to find a solution to their error. I find this neither very professional, nor very serious, nor very honest! To read you ***
Translated reviews
S
Sandrine D.
Rating: 4 out of 5
Quick response to emails, does not hesitate to offer an equivalent product in case of unavailability
Translated reviews
D
dominique H.
Rating: 4 out of 5
very good quality products and fast shipping. we do not represent well the volume of the bags on the screen. 20L 40L 60L etc.â¦. a more detailed picture or a video would be nice to see soon
Translated reviews
C
Claudine C.
Rating: 4 out of 5
1st purchase: satisfied with the product, and well advised for the size
Translated reviews
I
INGE A.
Rating: 4 out of 5
Despite the supply problems, I had to deal with a competent and available service. Especially contactable BY PHONE and not a computer, so human. It made all the difference for me.
Translated reviews
A
Adrien L.
Rating: 4 out of 5
Simple and efficient Quality product at a good price Fast delivery
Translated reviews
A
Arnaud L.
Rating: 4 out of 5
Serious service and listening to the customer! Very good relationship
Translated reviews
F
FRANCOIS M.
Rating: 4 out of 5
A LARGE CHOICE OF PRODUCTS PERFECT FOR SAILING. DELIVERY AS PLANNED
Translated reviews
S
Sarah F.
Rating: 4 out of 5
The transaction went very well. The service is very fast. On the other hand, the quality of the products received was a little disappointing: Lack of solidity of the fixation of the sleeves. Sincerely
Translated reviews
T
Thierry D.
Rating: 4 out of 5
I was well served, and I am satisfied. Good reception, a pleasant sale for a product that fits my program well. This first experience will probably be followed by others. See you next time!
Translated reviews
R
roger S.
Rating: 4 out of 5
the delivery was a bit long but the product was worth it.
Translated reviews
J
JESSICA F.
Rating: 1 out of 5
Bermuda shorts too big and not the right color
Translated reviews
C
Catherine T.
Rating: 4 out of 5
Delivery time a little long but apart from that, everything is perfect!
Translated reviews
C
Claude H.
Rating: 4 out of 5
contact person listening to the customer customer satisfaction as a philosophy expand the range of products navigation accessories and communication give the correspondences of sizes because sometimes not adapted
Translated reviews
X
xavier Q.
Rating: 4 out of 5
very good products and good value for money, fast and satisfactory delivery, a large choice in stock
Translated reviews
J
JEAN-PIERRE V.
Rating: 4 out of 5
very good service
Translated reviews
D
dominique V.
Rating: 4 out of 5
OKK
Translated reviews
J
Jean G.
Rating: 4 out of 5
Product conforms, well packaged
Translated reviews